The future of IT for MSPs


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A presentation to managed service parterners (people who perform outsourced IT) explaining how the world is changing and why and how they figure in the future.

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  • IntroductionThe world is changing, business are embracing new technology like the cloud to enable them to do moreToday I’m going to talk to you about the cloud and some of the technology Microsoft has created to help businessWe’ll take a look at how you can take that technology and use it to help your employers and to enhance your own careers
  • ConsumerisationNew devicesNew softwareNew ways of working
  • SaaS and PaaSSaaS and PaaS are both ways of doing the heavy liftingWith SaaS the service is provided as a finished thing, something that you just consumeWith PaaS an organization or individual can build a custom application that can do amazing things for their business
  • Why is cloud important and why is it changing business and IT?The first reason is best defined as agility.Agility allows small companies to act like multi-nationals – they can do things at scale quickly and easilyAgility allows multi-nationals to act like small companies – they can try things that would normally have taken to long. Take advantage of trends
  • The other most notable motivator is being able save money by not having to run some of the expensive back end stuffThey don’t need to patch servers, so IT people can do some real work – like ensuring the business continues to functino
  • Helpdesk = customer serviceDesktop = connecting disparate kitCloud hugger = connecting cloudsIT Manager = aligning business to IT help
  • Office 365 OverviewOffice 365 is Microsoft’s new solution for productivity based in the cloud, that means that it enables people to share documents and work on them together. Communicate simply with familiar tools.The best part is that Microsoft run this service out of our massive, reliable, scalable data centers around the world. That means that when you want to add an Exchange mailbox you never run out of space and have to add more hard drives or build a new server.Office 365 includes 4 major components, Exchange onlne, Sharepoint online, Lync Online and Office Professional Plus.
  • Windows Intune
  • The future of IT for MSPs

    1. 1. Microsoft Cloud for MSPs<br />Simon May, <br />Client and Cloud Evangelist<br />Microsoft <br />
    2. 2. Disclaimer<br />The future is subject to change<br />Everything you’re about to see / hear might be wrong<br />Everything you’re about to see / hear might be right<br />Some of what you’re about to see / hear might happen<br />
    3. 3. What does the future hold?<br />
    4. 4. Intro<br />
    5. 5. <ul><li>Awesome I can work whilst washing my pants!</li></ul>Consumerisation<br />
    6. 6. Is the cloud just a buzzword?<br />
    7. 7. Cloud definition<br />
    8. 8. Cloud definition<br />What is a cloud?<br />Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction. This cloud model promotes availability and is composed of five essential characteristics, three service models, and four deployment models. <br />The NIST Definition of Cloud Computing <br />
    9. 9. 99.5% financially backed uptime sounds good right about now!<br />
    10. 10. Security and management<br />Productivity<br />Windows-based devices<br />Application development<br />…tools that help IT to protect the enterprise<br />…tools that simplify and enrich the developer experience<br />…tools that work like and with popular consumer services<br />…that people love to use<br />
    11. 11. How is this changing what businesses want from IT?<br />
    12. 12. Agility<br />
    13. 13. We need to save money!<br />
    14. 14. So what are IT guys going to be doing in the future?<br />
    15. 15. <ul><li>Hey Mary!
    16. 16. I fixed your widgety-thing you care about, ‘cos I know how much you care about it
    17. 17. Oh yeah and I noticed you were near the end of your 25gb mailbox so I notched it up for you
    18. 18. I setup federated identity so you’ve got single sign on…
    19. 19. …yeah Windows Azure’s taking the strain even though we’re seeing a kajillion transactions a second…
    20. 20. …yeah I’ve balanced the cost with revenue
    21. 21. Dude you need to make sure you run Windows Update…
    22. 22. …But don’t worry our network will let you start work just not get to our sensitive stuff before your PC’s up to date
    23. 23. This is your personal PC? No worries
    24. 24. Hi Mary, yeah Geoff’s awesome he knew you needed more space and we knew it was the right thing for the business…
    25. 25. …New product? We can have a product site live in about an hour…
    26. 26. A kijillon transactions an hour sure you pay for what you use</li></li></ul><li>What products does Microsoft have to help the IT guys?<br />
    27. 27.
    28. 28.
    29. 29.
    30. 30. You’re starting from scratch, what would you do?<br />
    31. 31.
    32. 32. Intro<br />What now?<br />Learn for free:<br />Get FREE trials:<br />Office 365:<br />Windows Intune:<br /><br />