With four generations in the workplace and five in the marketplace, the days of “one size fits all” and “treat everyone the same” are gone as we are learning to respect the needs and desires of the individual. More than ever, effective leadership (at all levels) is critical to your organization’s success. Today’s highly diverse workforce recognizes the value of collaboration and innovation. Leaders need tools to help them create an environment of generational harmony, building trust along the way increasing productivity, and innovation. Knowing how to encourage the members of each generation to share their knowledge is critical to your organization’s success giving you the Generational Advantage.
18. The Changing Image of Aging
Out: Old
IN: “EXPERIENCED”
value their contribution
Focus on their skills and experience –
legacy
Roles of mentorship and leadership
Ask and listen to their story.
23. Gen X
Work-Life Balance
Innovative and Creative
Self Reliant and Practical
Independent and Adaptable
Questioning and Cynical
Seeks Acknowledgement
Loyal to People not Organizations
24. Gen X
Do all of their research and shopping and purchasing online.
#Stalkers
Little trust in advertising and hype
My time is important- don’t have time for Chit Chat…bottom line it
Do their own research
They’re researching, comparing, and sharing online
Email and Texting
How to sell, communicate, and build
relationships with Gen X
28. Traits of the Millennials /
Gen Y
Enthusiastic and Bright
Innovative and Creative
Tech Savvy, Talented
Committed/loyal when dedicated to an idea, cause or
product
Highly Adaptable Crave Change and Challenges
Exceptional multi-taskers
Work/Life Integration
Purpose driven
29. Millennials are breaking into 2 different generational groups.One group is reaching all the traditional
markers of adulthood, just a few years
later than previous generations. They are
entering their wealth accumulation life
phase and commanding more power in
The other group of Millennials,
however, are not yet creating
“real-world traction”
31. Millennials have a strong sense of individuality –“special”
They prefer customized solutions that take their individual needs into account.
32. Millennials to be appreciated for the
qualities they bring to work.
Feel respected by coworkers.
Flexibility!
To be seen as a person: Unique - Valued -
Important - and yes,
Special
33. Millennials want a learning work environment that motivates
them through leadership opportunities to make clear and
specific contributions.
Learn and Grow
They want open, constant communication from their boss (and
their boss’ boss, and so on…)
Access
Tell them where you see them in the organization…they want
to see a career path
Career
Path
Millennials want to know how their performance will be
measured. They like structures and systems and they want to
understand by what metrics they will be judged
Transparen
y