The document outlines the marketing strategy and activities of OMG Experience, the general sales agent for Bhutan Airlines, for 2013-2014. It includes details on various events, print and digital marketing initiatives, product promotions, customer relationship management activities, and mass media engagements to promote Bhutan Airlines and tourism in Bhutan. The key focus areas were inaugural flights, regional roadshows, annual travel exhibitions, special events at airports, brochures and pamphlets, the airline's Facebook page, website development, a mascot, engaging content, promoting festivals and onboard services, handling special customer groups, TV shows, documentaries, interviews, and newspaper coverage.