Analysis of HBR article: What People Analytics Can’t Capture by Daniel Goleman

1. What People Analytics Can’t Capture !!
Authored by- Daniel Goleman

2. Reasons of employee strain
Extensive
Travel!
Demanding
Clients!
Long
shifts!

4. What if your Boss is tyrant,
bully and slave-driver??

5. Your
Work
Life
Doomed !

6. BIG DATA: Good or Bad?
-> Many businesses are reaping rewards from big
data analytics.
-> But there are also some areas of
disappointment. Experts caution that big data, like
any other, is only as good as the questions being
asked – and that some algorithms can make
unhelpful assumptions.

7. As there is saying in the sciences-

8. Is it NOISE or SIGNAL ??
In any massive data analysis, for
instance, there will be random
correlations that look “significant”
but actually are “noise”, not signal.

9. A demotivating petty tyrant :
A manager – like the demotivating
petty tyrant mentioned above –can
force his people to work hard to meet
quarterly targets, for example, while
destroying the emotional climate that
sustains the life-blood of any
organization.

10. It’s about “connecting” !
• Managers who focus too much on performance at the
expense of people can be ruinous to the organization
over the long term.
• Using an outcome metric like an executive’s earnings
performance, while ignoring his role as a boss and his
impact on the morale, loyalty, focus, and stress levels
of his direct reports, may result in a false indication of
who’s really the best boss.

11. Laszlo Bock, SVP People Operations @Google says:
“The very fact the company
knows so much about
algorithms lets it see their
limits. The assumptions built
into a test can themselves be
biased against certain traits
and so discriminate unfairly.”
- Laszlo Bock

12. And the most important thing:
•But the biggest objection comes from the fact
that the strongest predictor of a person’s
future behavior is their past performance
itself. And that performance gets evaluated
best by people who know that person well.

13. Top Qualities of great managers: