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Organizational Behaviour And Communication Issues Essay
1.0 INTRODUCTION
In this case–study for Electra Products', I will be addressing relevant, organisational behaviour and
communication issues that must be addressed in order to "revive the failing company" (Samson,
2012). Specific recommendations will be offered to further assist in focusing on the key outlined
issues and what actions would be most appropriate to take from this point. Throughout the report, it
is clear the attitudes of staff are becoming unfavourable and has resulted in a lack of job satisfaction,
thus becoming a crucial behavioural issue within the company, restricting its progression and the
success of the empowerment campaign implemented by the company's new CEO. Selective
perception and emotions of the staff are creating communication issues that are barriers and are
"going to be an obstacle to the empowerment efforts" (Samson, 2012). Limitation's that restricted
the recommendations for this case study were lack of information on each of the departments and
individuals involved. There was also no clear mission statement or goals stated to help the
employees and departments understand where the team leader desired the company to be
repositioned. Communication involves a transfer of meaning and understanding, staff need to have a
solid understanding of the company's mission statement and the individual goals of each
department. If they can understand and adjust to work with one another's goals, it will create greater,
more positive diversity in the ideas
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Organizational Commitment and Communications Paper
Organizational Commitment and Communications Paper
Jennifer Watson
COM/530 Communications for Accountants
Allen Sutton
July 4, 2011
Organizational Commitment and Communications Paper The selected organization is Walt Disney
Company. In this paper the subject to discuss is how different leadership styles affect group
communication, analyze different sources of power and the affects on group and organizational
communication, identify the motivational theories effective within the culture of the company and
the role of communication as an element of these theories, and the commitment of the workforce to
the organization and their relationship to the organization's communication. Walt Disney himself set
a high standard for the quality ... Show more content on Helpwriting.net ...
Motivational Theories The Disney Company encourages communication throughout the
organization, and this communication is what helps to make a strong organizational culture. A few
motivational theories are effective in the Disney Company's culture. Psychologist Frederick
Herzberg proposed the two–factor theory otherwise known as motivation–hygiene theory. This
theory believes an individual's relationship to work is basic and that attitude toward work can very
well determine success or failure (Robbins & Judge, 2011). This theory is one for the Walt Disney
Company. The founder Walt Disney's attitude toward the company from the beginning was to bring
happiness to everyone that has any parts of the company. A happy founder gives off a chain reaction
and therefore gives the company happy employees and customers. Employee's are happy and have
job satisfaction shows it through his or her positivity and it reflects in one's job performance.
Another motivational theory is a goal–setting theory that the Disney Company uses to motivate their
employees. A goal–setting theory is a theory that says that specific and difficult goals with feedback,
lead to higher performance (Robbins & Judge, 2011). The Disney Company has many projects
going on at one time so setting goals keep the employees motivated to do their jobs. The Disney
Company also can use the reinforcement theory that states that behavior is a function of its
consequence. The Disney Company offers great
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Analyzing Organizational Communication Essay
Analyzing Organizational Communication Communication is extremely important within an
organization. "To understand work and organizations in today's changing global environment, we
must look both at what's going on inside the organization and at the larger culture in which an
organization operates" (Cheney, Christensen, Zorn, Ganesh 2011, p1). Communication enables an
organization to begin a dialogue to create awareness, understanding, and appreciation for the firm's
strategic goals, ideally resulting in the satisfaction of the interests of both the firm and its
environment (Schultz, Hatch, Larsen, Van Riel 2002) . This paper will analyze the communication
effectiveness of Chickasaw Nation Industries, Inc. (CNI). CNI is ... Show more content on
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CNI's use of this type of technology allows a collaborative exchange of information between
coworkers and gives full participation between the audience and presenter. Yahoo instant messenger
is also used within the workspace which allows employees to get immediate feedback from other
employees when they are working off site and need support from team members. Blackberry
telephones allow the management structure of CNI the ability to be in touch with their production /
organizational teams as needed. And the use of webcams allowed the management teams from
different geographical areas to communicate virtually face to face. Another valid strength of CNI's
management is that they consistently deliver feedback on the performance of their subordinates
through quarterly appraisals, specific achievement recognition, and annual appraisals. This type of
feedback allows the individual to know what their work is having on other employees, the company,
and the customer. Constructive feedback alerts an individual to an area in which his performance
could improve. Constructive feedback is not criticism; it is descriptive and should always be
directed to the action, not the person. The main purpose of constructive feedback is to help the
employees to understand where they stand in relation to expected and / or productive job behavior.
Recognition for effective performance is a powerful motivator. Most
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Southwest Airlines: Organizational Commitment and...
Southwest Airlines: Organizational Commitment and Communication Paper
Communications for Accountants
COM/530
Southwest Airlines: Organizational Commitment and Communication Paper Southwest Airlines'
strong organizational culture is reflected in its mission as shown in its website: "dedication to the
highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride,
and Company Spirit." Southwest is a company that not only excels in customer service and
profitability but also in employee development. Its organizational commitment is not reduce to the
organization; it is actually expand it to an ongoing relationship with the employees where they have
the opportunity to express their ideas, ... Show more content on Helpwriting.net ...
Before people become employed at Southwest, the managers in charge of the hiring interview make
sure they embed the organizational culture in the candidates. When they become part of the
Southwest family, then they are treated like part of it. Any event in the lives of the employees are
acknowledged and celebrated by everyone, everyone cherish for the success and happiness of the
members of the family. The company establishes special programs for families of employees. The
company listens to comments and feedback, not only from employees, but also employees' families,
customers, and vendors (D'Aurizio, 2008). This company has become profitable by putting into
practice the philosophy of an open communication. Southwest does not have the culture only in
paper, they actually live it. The managers start giving the example to the employees, and they follow
their leaders. Southwest strategically generates satisfaction to their employees, this needs
satisfactions will later reflect and convert into satisfaction to the customer and shareholder value via
organizational capabilities I believe the success of Southwest Airlines comes from the combination
of different sources of power. Part of it comes from the expert power, and also from the reward
power. Southwest management had has the ability and knowledge to create such an amazing
organizational culture, this ability is the expertise power. Now the way they have applied
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Organizational Communication, Culture, And Responsibility...
Paper 601–Organisational Communication, Culture, and Responsibility &Ethics
Name: Binita Patel
ID:
Introduction: Pak n save supermarket is one of the foodstuff company in newzealand.Orignally all
the store used the name Four square, with the NEW WORLD established in 1963 and PAK N'SAVE
in 1986. Together all the foodstuff company has the largest business. One can always find a best
deals in store. There are different types of departments made by arranging product in shelves to find
the quantity as per needed.Pak n save mostly advertise their promotion through television and
brochures in black and yellow colour and they have also open fuel station were customer can get
discount fuel. There are 53 overall store in New Zealand they work in ... Show more content on
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It works through chats, talks and likes. The informal communication includes:
Grapevine:
Informal chat from person to person, the cause of this communication is not clear. It is spread
through rumours and gossips. It travels through informal networks and quite often travels faster than
the formal messages.
B)
–>Formal organization:
Diagonal:
Diagonal communication cuts across different functions and level in organization. Diagonal
communication occurs between different officers who are at different level and who have different
commands. This type of communication work in tactical situation which require the quick advice
and suggestions. It is usually verbal.
Downward:
Downward communication means the information is sent from down to top that is from mangers to
the employee.
Informal organization:
Example: Since informal organisation occurs everywhere in organisation we can give a number of
examples for that. For example, if two employees whose habit it is to gossip and have their
perceptions of company affairs and personnel. They can do this on the job, at work, or after work.
Likewise there are cases where one member assists someone else in another department in solving a
work problem. Not only workers but also managers form informal way.
Q2)
–>Meaning of organizational culture: Organizational culture is the sum of values and rituals which
serve as glue to participate the
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organizational values in managerial communication
ORGANIZATIONAL VALUES IN MANAGERIAL
COMMUNICATION*
Ivan Malbašić**
Ruža Brčić***
Received: 14. 3. 2012
Accepted: 14. 11. 2012
Review
UDC: 65.012.3
Organizational values have recently been regaining importance, which is reflected in the fact that
they are commonly referred to as organizational foundations.
Indeed, practice has proved that those values provide the basis for decisionmaking at all levels of the
organization – from senior management to the nonmanagerial employees. This paper addresses the
issue of communicating organizational values in managerial communication. In particular,
communicating organizational values to employees, customers and other stakeholders is discussed.
It is concluded that although the ... Show more content on Helpwriting.net ...
In the following sections, the ways of communicating organizational values to employees and
customers as well as to other stakeholders will be looked at. It should be noted that managerial
communication of organizational values can facilitate a more powerful communication and
implementation of organizational values within an organization.
2. DEFINITION OF ORGANIZATIONAL VALUES
Over two thousand years ago, in 431 B.C., "Pericles in Ancient Greece eloquently urged the
Athenians, who were at war with the Spartans, to adhere to values such as those inherent in
democracy: informality in communication, the importance of individual dignity, and promotion
based on performance.
Pericles realized that the underlying values might mean victory or defeat"
(Weihrich and Koontz, 1998; 333). Nevertheless, it was not until the 1970s that a systematic
investigation of organizational values started within the psychological approach represented by
Milton Rokeach, who defined a value as
"an enduring belief that a specific mode of conduct or end–state of existence is personally and
socially preferable to an opposite or converse mode of conduct or end–state of existence" (Rokeach,
1973; 5). He also developed the first classification of values that was based on goals and means of
their achievement, wherein he distinguished terminal from instrumental values (Rokeach, 1973; 7),
defining them in the following way:
terminal values refer to desirable
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The Issues With Organizational Communication
Issues with Organizational Communication Crises are seen substantially as media events. Therefore
media coverage whether they have been natural or man–made; is indicative of how important,
essential and even at times, how down right frustrating the media has been and will continue to be
before, during and after a crisis. Many people tend to turn to the media and various different media
sites (such as Twitter, Facebook, etc.) to gain pertinent information regarding an event that has taken
place or that is on–going. But this has not been done without any issues. When a crisis occurs
sometimes emotions take over and all other plans go out the window. Communication is nil at best
which can mean that others will suffer. Organization and communication is the key to the response
and recovery efforts of a disaster. At times before, during and after a disaster there is a lack of inter–
organizational networking and/or communication. Inter–organization networks are increasingly
portrayed as a more effective form of organization among businesses (Newell and Swan, 2000). This
is essential for businesses in order to be effective in coordinating the work and required for the
development of trust. This makes a huge difference in the response and recovery phase.
During Hurricane Katrina crisis communication was a huge problem from which it overshadowed
the disaster itself and its aftermath causing politicians and government officials to waste time
arguing than trying to devise a plan to
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The Importance Of Organizational Excellence,...
The key to organizational excellence is communication. Within the communication of a company I
believe that it is important to exercise honesty, concern and the general well–being of the company.
To do this you need to have the companies' highest knowledgeable ranking members involved.
When a company's highest ranking members are properly verse on communication excellence, the
company will excel faster. During a crisis, companies should have a plan implemented where they
assign roles to each individual matching their needs. The more effectively companies like Hockaday
are prepared the better control they will have.
Question #1
Some of Hockadays communication that I believed displayed excellence was when Jill's
management team reviewed ... Show more content on Helpwriting.net ...
After speaking to upper level employees they were in agreement with moving forward with using a
virtual team. Next I felt as if they displayed a good example of an effective communication behavior
when the company did rounds of customer and employee satisfaction surveys. This shows that the
company is staying self–aware, and is also a good example of communication throughput, the
transforming and changing of input information for internal organizational use (p. 29).
Some of the Hockadays communication that I believed weren't excellent displays of communication
was when a few of the other team members were still on the fence and showed concern about the
virtual changes. If they were uncertain about anything I believed everyone who had concerns should
have let Jill and the team know. If they had let her know they would have been displaying message
functions which contributes to the overall functioning of the organization (p. 30). Jill being the CEO
has the final say and decides whether to move forward with the virtual structure, she and the team
needed all the information and to better understand the company needs. Having this information
might or might have not changed her mind about moving forward with the new program. This
would have been more productive than just agreeing with the overall group. Another lack of good
communication excellence was when the customer support team that was handpicked by Ruggero
were
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Three Components Of Organizational Communication At M�tis...
Final Report Within organizations there are three essential components to being successful. These
components are communication, planning, decision making, and conflict resolution. In conjunction
with the individuals employed these components are essential in the structure of operation in an
organization. Within Métis Calgary Family Services, there are components that work very well, and
others that need further development and application. The organization provides services to the
Aboriginal population, and is developed and provided by Aboriginal peoples. This paper will give a
background on all four components, and then provide further analysis for communication, and
conflict resolution. Organizations cannot plan or make decisions without prominent communication
and effective conflict resolution. Furthermore, the theoretical approach to these topics, consists of
how each are intertwined and rely on one another for the success of an organization. This paper will
also include a personal reflection based on recommendations I would make in–order–to address any
issues within the subject areas of communication and conflict resolution. According to Zoe Laycock,
Team Lead of the Aboriginal Students Program at Métis Calgary Family Services, communication,
planning, decision making, and conflict resolution are the foundation of a well functioning team,
and organization (N.D.). Essentially without proper communication, organizations would be
stagnant and unproductive.
Background
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Organizational Communication, Legal Issues And Motivation
It is important everything we learned in the Industrial Organizational Psychology class because it
relates to the workplace in different aspects and the employees, managements and I can apply it in
the workplace. I would like to apply in my workplace everything I learned about Theories and
concepts. I would like to share with my supervisor and management to find better solutions to the
issues the company faces. I would like to discuss how I personally will apply the "Organizational
Communication, Legal Issues and Motivation, which I consider them extremely important to be
aware of the benefits that this concepts have to help achieve the company goals and to help
employees to be successful employees. There are different types of communications in which we
can communicate with the supervisors in order for our issues to be able to be heard by the manager.
The manager then will make decision of approving it or not. Sometimes even supervisors are afraid
to communicate to the manager if the management always gives attitude. As my supervisor
mentioned to another supervisor that "supervisors need to discuss the issues because if they do not
do find an answer to the issues, then the vice president will make the decision for them if they do
not get into an agreement." There are always issues on any company; consequently, the company
where I work needs to make some minor changes because there are different issues due to the lack
of communication, not knowing which laws to
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Organizational Communication : An Organization
Organizational communication
Abdullah Allaboon
Fairleigh Dickinson University
Introduction
Organizational communication perspectives refer to the different approaches a person can take to
evaluate interactions among individuals working in an organization. There are three approaches in
evaluating an interaction between employees in an organization, which are (1) Traditional
perspective, (2) Interpretive perspective, and (3) Critical perspective (Papa, Daniels & Spiker,
2007). Those perspectives describe and illustrate the flow of information or messages within an
organization. Organizational communication perspectives consider both the internal and external
communication environment. However, the goal for organizational communication perspectives is to
deliver the correct information or messages in the proper way. In addition, new management
theories aim to improve communication within an organization. Management theories such as
scientific, classical, and human relations help to increase productivity and efficiency of individuals
in an organization. More than one theory can apply to a single organization. However, choosing a
management theory depends on the nature of the organization and the size of the workforce. This
research paper will discuss the three organizational communication perspectives, various
management theories, and how they can apply on the Four Season hotels. The Four Seasons Hotels
and Resorts is a Canadian company that has been operating
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The Interpretative View Of Organizational Communication
The interpretative view of organizational communication developed from a humanistic approach to
organizational behavior. The approach views organizations as cultural centers that develop over
time. Consequently, the cultural setting of an organization determines the relationship between the
management and the employees as well as between the employees. The interpretive organizational
communication approach centers on the nature of communication between human beings in their
natural environments. Moreover, the approach seeks to establish communication between persons
whose incentive to communicate develops from the desire to accomplish the goals that describe the
organization. According to the interpretive approach, ... Show more content on Helpwriting.net ...
Application of the interpretive perspective of communication in an organization is analyzed from
three approaches. The claims derive from the intrinsic goals of the organizational communication
perspective. First, interpretive communication approach seeks to offer insight through uncovering
profound and hidden meanings of structures in an organization. The management of the Four
Seasons Hotel may apply the interpretive communication approach through conducting research on
the employee's motivation to work. The Four Seasons Hotel can apply the interpretive perspective
through the introduction of weekly sessions where the junior employees interact with their superiors
and evaluate the period by sharing experiences. The findings of the study provide the organization
with insight on the drivers of their employee's urge to work. By understanding the nature of the
employee's motivation in the workplace, the management is better equipped in the creation of
incentives that would encourage employee productivity. For instance, the management may discover
that the organization's employees prefer a greater sense of evaluation flexibility. Increased
evaluation flexibility would enable the workers appreciate reward packages from the management
more enthusiastically. The interpretive communication approach adopted in the above example
illustrates the importance of the approach to an organization. The management of the organization
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The Ethics And Organizational Communications
The study of Ethics and organizational communications has been an ongoing subject. It has been
introduced as a way to be a more effective communicator, especially pertaining to an organization. It
is a practical way to improve morale between an employer to his employee as well as a client to an
organization. Resolution of ethical behaviors and practices are essential to any organization. The
following study of Ethics and organizational communications has been studied and explored by
other scholars and organizations to further understand how important it is to have healthy
relationships with others in order to run a great organization. This study will show the impact on
being ethical within any organization no matter what type of ... Show more content on
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Lay and his other executives were able to hide billions of dollars in debt from failed deals and
projects by the use of some accounting techniques. Shareholders who obviously had stock in the
company lost $11 billion dollars by 2001. The company employees and shareholders lost billions in
pensions and stock prices all because of poor ethical behavior. Now you see how important it is to
maintain ethical behavior.
I have read several case studies and I have even surveyed individuals to get their ideas on ethics and
moral behavior is there a difference? It is hard to insist to people that they should remain ethical if
they do not understand what ethical behavior and practices are. I have researched extensively what
drives our ethical behaviors to better understand this topic and how this may be useful to any
organization. According to Alan Zaremba, "researchers in the field of organizational communication
have discussed the merit of honesty, credibility, and openness as imperatives for effective
organizational communication. The chapter examined ethics as it pertains to communication within
the organization." (Zaremba)
Ethics and Organizational Communications
Purpose of Study
This study will explore ethics as a whole pertaining to individuals who work for a corporation as
well as the managers or executives who run and operate the company. Moreover, this study will also
explore how your own ethical behavior in your personal life can affect you in your
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The Definition Of Organizational Communication
Over the years, the definition of organizational communication has been a highly–debated and
complex facet of the scholarship. Researchers have placed a key importance on relationships
between people within the organization and how the organization structures itself as a whole.
Organizations are communicative, asserting the need of communication to help constitute the
organization itself. Organizational communication has been defined as "the substance of organizing
in the sense that through discursive practices organization members engage in the construction of a
complex and diverse system of meanings" (Mumby & Stohl, 1996, p. 63). This definition allows for
the consideration of the essential social institutions that help maintain the key structures of our
society. There are many different layers to the definition of organizational communication. Engaged
research, use of metaphors, and common problems characterize how one might approach the
defining of organizational communication.
In order to gain insight into these discursive practices, some scholars have turned to practitioners in
order to collaborate and expand theory into more relevant applications (e.g., Barge & Shockley–
Zalabak, 2008). This method is known as engaged scholarship; utilizing a mutual engagement
ensures that theoretical concepts such as a working definition are grounded in the reality of
organizational processes and members. Working together, knowledge becomes co–produced and
thus, the construction of
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Organizational Communication : An Organization
Originally I believed Organizational Communication to be simply about the sending of and
receiving of messages effectively to accomplish a common goal within organizations. I was aware
of the variety of methods organizations used to transmit messages; oral, written, and face–to face. I
know from personal experience that organizations are always looking for people to join their
organization who can communicate effectively; give and follow orders, listening skills, work well
within a team environment, problem solve, give appropriate feedback and convey ideas clearly and
concisely.
Organizational communication serves several purposes. Organizational communication is used to
complete tasks such as maintenance of policy and procedures, facilitate planning, coordination, and
management of organizational operations. Organizational communication helps us accomplish task
specific to roles and responsibilities within an organization and to develop relationships and resolve
conflicts. Ultimately, organizational communication is the means through which organizations
communicate its climate and culture; the very attitudes, values and goals by which the organization
is shaped.
Of all the books and textbooks, I have read for classes taken during this program, the one book that
served to develop my understanding and philosophy of organizational communication was "Nuts!
Southwest airlines crazy recipe for business and personal success" (1998). Southwest Airlines
employee–oriented and
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Organizational Communication: A Biblical And Comprehensive...
To Sarah's credit, she makes an excellent point in her own experience that when information is the
not shared willing, or held close to the vest, one can become suspicious and distrustful of their
fellow co–workers. Therefore, when knowledge management flows liberally between cross
functional departments it can create a competitive advantage for the organization, conversely the
same is true when information is withheld it hampers the decision–making process and places the
organization at a disadvantage (Robbins & Judge,2009 p 364). When organizations and their
members promote effective communication, it creates a collaborative environment that brings
relevant people together based on trust and mutual understanding (Miller & Katz,2014). By ... Show
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The grapevine is an informal channel in which the rumor mills circulate information amongst
themselves regarding the news about anticipated announcement of major decisions, downsizing,
rightsizing, and layoffs. When formal channels are not effective, and information is not free flowing
from management, the grapevine is a vehicle that carries bad news and resentment throughout the
organization (Fischer, n.d.). Research indicates that 75% of the information channeled through the
grapevine is correct, however, management can mitigate misinformation from spreading by being
authentic, real and being open (Fischer.n.d.). When issues that are important to the employees are
not addressed, and ambiguity and anxiety are prevalent these elements create the perfect situation
for grapevine chatter. On another token, not all grapevine chattered is bad. Managers can use
grapevine chattered to measure the morale of their employees to gauge job satisfaction (Robbins &
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Questions On Organizational Communication Concepts Essay
1. The movie I chose for this assignment is "The Terminal."
2 Three Organizational Communication Concepts:
Organizational Cultural Elements: According to Keyton (n.d.), organizational culture is defined as
"the set of artifacts, values and assumptions that emerges from the interactions of organizational
members" (p. 550). Some examples of artifacts and values include, norms, customs, how members
should behave, and assumptions are revealed when talking about your work experiences. The culture
of an organization can be simply what it feels like to be there (Keyton, n.d.). Every culture is
dynamic, always changing and guides the construction of reality in a social community. There are 7
elements of culture which include metaphors, rituals, stories, artifacts, heroes and heroines,
performances and values (class notes, Oct. 25). In the movie "The Terminal" the culture is
constantly changing and when Viktor Navorski arrives, just his presence and the things he does
changes the culture of the terminal and those people that he comes in contact with. One element is
artifacts, this can include how he gathers the carts and puts them back to get the quarters. When I
think of artifacts I think of how he remodeled the space where he is living; gate 67. He added a plant
and a wheel chair with a blanket and made his space his home. He made one area like a restaurant
when he had dinner with Amelia. The restaurants, stores, customs office etc. are all elements of
artifacts. In the movie
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The Effects Of Nonverbal Messages On Interpersonal,...
Communication is generally defined as having both a verbal and nonverbal component. Whereas
verbal communication often refers to the words we use in communication, nonverbal refers to
communication that is produced by some means other than words (eye contact, body language or
vocal cues, for example) (Knapp, 2002). In countless situations, it appears that an incredible volume
of important interpersonal information is being quickly communicated, mostly nonverbally yet there
is a great deal of misinformation and misunderstanding in face–to–face human relations.
As we continue to explore how different nonverbal codes affect meaning, this paper will attempt to
demonstrate my understanding of how to recognize different nonverbal codes and their impact on
the meaning of intended and unintended messages by recording an experience and begins to analyze
the impact of nonverbal messages on interpersonal, organizational, and public communication.
Vocal Cues that Accompany Speech (Paralanguage)
Vocal cues include intonation, voice quality and vocal emphasis and that can enhance verbal
meaning. Laughing and crying are also considered vocal cues. These cues may reveal an emotional
state, attitudes towards others, social class, or origin. When communicating verbally it is important
to ensure that the paralanguage aligns with the verbal messages it accompanies (Goldman, 1994).
A family friend has welcomed a foreign exchange student from South Korea. I went to my friends
home to
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Organizational Communication: Processes Underlying...
ASSIGNMENT COVER SHEET
Every piece of written work you submit for assessment must have this cover sheet attached. Please
type in your details then copy and paste to the front of your assignment and save the file ready to
upload.
COURSE DETAILS Course Code:MGTS 2606 | Course Name:Managerial Skills&
Communication | Course Co–ordinator:Susan Arend | Assignment No:1Assignment Due
Date:12/09/2011 |
STUDENT CONTACT DETAILS Student Number:42491318 | Student Name:Shufang Deng | |
Email Address:Shufang.deng@uqconnect.edu.au |
Work submitted may be subjected to a plagiarism detection process. If this process is used, then
copies of this work would be retained and used as source material for conducting future ... Show
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Another reason for why non–verbal communication is superior for organizational communication is
that people can transmit a message naturally and even do not need to speak out to make others
understand the meaning unconsciously. Firstly, body language helps us conducting the discussion. It
will not make sense until you response to other's talking. When we agree with others, we will show
our understanding through nodding our heads or raising our thumbs. Secondly, we sat very close to
each other when we were discussing, like friends more than group mates that help us to establish the
relationship more friendly and warmer. Orlova(2010) emphasised the reason of why the use of
spaces is mainly significant when people have interaction in groups is because where group
members sit relative to one another have an effect on the flow of the conversation.
Face–to–face communication contribute to the successfully communication as well. Rick et al.
(2009) found that because face–to–face communication is produced in real time, speakers have
direct feedback on how their message is being understood as it is being delivered. In our discussion
group, our entire group members insist of having group meeting in campus everyday contributed to
the success of the discussion most. Face–to–face communication is able to make sure that each of us
merely focuses on our discussion in the particular time. Despite the fact that face to face
communication
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Googling Google's Organizational Culture & Communications
GOOGLING GOOGLE 'S ORGANIZATIONAL CULTURE & COMMUNICATIONS
Elmer Fudwinger
COM/530 COMMUNICATIONS FOR ACCOUNTANTS
March 21, 2011 GOOGLING GOOGLE 'S ORGANIZATIONAL CULTURE &
COMMUNICATIONS
Fortune 's magazine repeatedly crowns Google as ranking in the top 5 of the "100 Best Companies
to Work For". Since its beginning in 1998, what role does Google 's organizational culture and
communications play in this coveted achievement? Their values are proudly displayed within their
company website, particularly under their "Philosophy" link. How do such espoused values
harmonize with their enacted values? What role might perception and conflict in group
communication be credited with this companies incredible success?
The correlation ... Show more content on Helpwriting.net ...
"Two–thirds of a company 's score is based on the Institute 's Culture Audit, which includes detailed
questions about pay and benefit programs, and open–ended questions about the hiring practices,
recognition programs, diversity efforts, and more." (Google, 2011, para. 2)
What role might perception and conflict in group communication be credited with this companies
incredible success? Google is an organization in which employees work in high–density clusters,
with three or four staffers sharing spaces." (Robbins & Judge, 2007, p. 571) Sales Engineering
teams work together on major partnerships with companies such as MySpace, Dell, and Adobe.
Software Engineering teams consist of men and women of various ages from diverse backgrounds,
ethnicity, religions, and personalities. These teams are not immune to group conflict. Pseudo
Conflicts, Simple Conflicts, Ego Conflicts, as well as related misconceptions regarding conflicts
exist in such group communications. (Beebe & Masterson, 2006, p. 3, 4) One way Google can use
conflict to improve communication in these various groups is to guard against the pitfall of "Conflict
Avoidance", also called "Groupthink." (p. 13) As Walter Lippman described it, "When we all think
alike, then no one is thinking." (p. 1)
Another essential way to use the reality of conflict to enhance problem solving and decision making
is for each group member to conscientiously apply the following
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The Concepts In Female-Male Communication, And...
Communication is something that humans have had always whether it was nonverbal or verbal. The
course Female–Male Communication vocalized the differences between the ways males and females
communicate as well as the stigmas' that come attached to them. Many people don't truly understand
the differences in which males and females communicate and if they do they may feel powerless to
speak up against inequalities. The concepts in COM 322 (Female–Male Communication) that I have
learned and will take with me after I graduate from the university are gendered organizational
communication, gendered power & violence, gendered close relationships, and verbal
communication because these are the concepts that can be applied to the real world and are the most
prevalent in gendered inequalities. Gendered organizational communication will affect me the most
once I graduate from college and begin a career. This concept has taught me that stereotypes still
exist in the workforce for both males and females. According to Wood (2013), "Women in the
workforce are often classified according to one of four roles, each of which reflects a deeply
gendered stereotype: sex object, mother, child, or iron maiden." This is quite concerning because I
plan on working hard and ambitiously in the field of my choosing and I wouldn't want to be called
an iron maiden which is "a female professional who is independent, ambitious, directive,
competitive, and sometimes tough... she is generally perceived as
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Organizational Communication : An Organization
Organizational Communication Prespectives
YourFirstName YourLastName
University title
INTRODUCTION
Organizational Communication Perspectives
Organizational communication perspectives refer to the different approaches to evaluating the
interactions between individuals working in an organization. The criteria apply to horizontal, lateral
and vertical communication. Organizational communication perspectives describe and illustrate the
flow of information in an organization. Through the various organizational communication
perspectives, an organization understands and both the internal and external communication
environment. This essay shall cover the three types of communication and show how the Four
Seasons Hotel can apply them. Moreover, the theories of management shall be discussed in lieu to
organizational communication in the Four Seasons Hotel.
The Four Seasons Hotel is a Canadian–based company and has been in operation for over five
decades. The organization has since expanded and extended operations to close to one hundred
hotels spread all over the world. The Four Seasons Hotel is dominant in the hospitality industry due
to its beliefs and principles that guide its service delivery. In 2011, the hotel introduced an
innovative organizational structure in effort to adapt to the changing global hospitality industry. In
addition, the new management structure seeks to improve communication in the organization.
Management theories aid in boosting the
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Formal And Informal Modes Of Organizational Communication...
ASSIGNMENT–1
Q1) Theoretical underpinnings of formal and informal modes of organizational communication.
a) Formal and informal modes of communication are explained below Formal modes of
organizational communication are of four types they are: 1) Upward 2) Downward 3) Horizontal 4)
Diagonal
1) Upward Communication:
Upward communication is the process of flowing information from lower levels to higher levels in
an organization. It helps the employees to share their ideas, views, requirements and feelings to the
top level management to make decisions .It also alerts the top level management about to changes in
the requirements in an organization.
2) Downward Communication:
Downward communication is the process of flowing information from higher levels of hierarchy to
bottom levels. So the higher level management is to be very skilled to motivate the bottom level
employees to maintain the organization in a proper way. Generally downward communication
consists of rules and regulations passed by a higher authorities in a company to their employees like
sending emails or assigning projects to the employees.
3) Horizontal Communication:
Horizontal communication is the sending of information between people, departments, divisions or
units within the same level of organizational hierarchy. In simple, Horizontal communication is a
general conversation or talk between the people of same unit. It
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Organizational Communication Outline
Annotated Outline
Introduction
The purpose of this paper is to present business leaders with an organizational communication
strategy for preparing for the incoming workforce generation. This group, known as Generation Z,
Gen Z, iGen, or the Centennials were born between 1995 and 2009. The oldest tier of this group are
now becoming adults and entering the workforce. They will soon join the Baby Boomers, Gen Xers,
and Millennials as the fourth generation in corporate America.
Background
As of 2015, the Generation Z population consisted of 62,758,00 members in the United States
(National Characteristics: Vintage 2015, 2016). This group will continue to grow as the number of
immigrants will outweigh deaths for the next several years. It is expected within in the next 20
years, as the Baby ... Show more content on Helpwriting.net ...
They will expect the delivery of information to be rapid and effective. They can process massive
amounts of information quickly, but also has a quick attention span. Meetings will need to be quick
and productive. Time is valued, and non–productive events will be quickly ignored.
Dynamics of Communication
There are four communication dynamics that will be observed when working with Generation Z.
Organizational socialization, the integration and influence of technology to communication,
nonverbal communication changes, and working relationships.
Organizational Socialization
Organizational socialization (OS) is the process through which a new organizational employee
adapts from outsider to integrated and effective insider (Cooper–Thomas & Anderson, 2006). This
will occur as the young employee begins his or her career at a company. Organizational socialization
is an important consideration for both the new employee and company. Various tactics will be used
to ensure proper socialization of the Generation Z worker.
Technology
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Organizational Behavior and Communication Paper...
Organizational Behavior and Communication Paper
Nordstrom Inc., started as a small shoe store in Seattle, Washington in 1901. Since that time it has
become one of the leading and successful shoe and apparel retailers in operation today. After
reviewing different information regarding Nordstrom Inc. espoused values and enacted values, it is
apparent that they are in alignment. Espoused values are the core values of the company. The history
and organizational beliefs, developed into policy for the company. The goal of the espoused values
is to create standard of behavior for the company. The enacted values are norms exhibited by
employees (Answers, 2013). If the espoused and enacted values are misaligned problems could
occur within the ... Show more content on Helpwriting.net ...
("Nordstrom History," Jan) The leadership mantra is that teams and communication should always
flow in all directions. These forms of communication enables the team members: to be accountable,
have a shared vision, be able to give and receive feedback, engage employees, and provide
exceptional customer service.
Perception is important in an organizational culture. Perception is a "process by which individuals
organize and interpret their sensory impressions in order to give meaning to their environment."
(Judge & Robbins, 2011) Nordstrom has a culture of autonomy, empowerment, good judgment, and
above all good customer service. The leadership communicates the company history and goals
through story telling so that employees can understand the importance of customer service to the
organization. For example, in 1978 a customer returned a tire to the store, the employee asked for
the receipt and returned the money to the customer. When working for Nordstrom as a seasonal
employee, the tire story was shared with the new employees and is currently being shared with new
employees. What I perceived the organization to be is one of standing by their claim of superior
customer service, using good judgment, and the customer is always right.
Nordstrom is an organization that practices constructive conflict. This form of conflict "refers to
conflict in which the benefits exceeds the cost."
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Organizational Communication : An Organization
Introduction
The way in which individuals in an organization communicate with each other is what
organizational communication is referred as in the simplest of terms. However, a little more
precisely in terms of organizational communication as a field, it is defined as the consideration,
study, and the censure of communication. Therefore, it would be safe to say organizational
communication is not merely the transfer of a message from one party to another but it is also an
element which shapes up the future of a company and decides how it would look like in the coming
times (Amant, 2007).
Organizational communication holds massive significance for any firm, and this is complemented
with the fact that a company which focuses on effective ... Show more content on Helpwriting.net ...
However, in 1947 a writer named Herbert A. Simon specifically wrote in his book 'Administrative
Behavior' about the importance of organizational communication, and this is where it all started for
this field. Also, in 1961, the first book which actually only focused on organizational
communication was published, named 'Administrative Communication' and it was written by Lee
Thayer. Another major step forward in this field was when W. Charles Redding wrote the book
named 'Communication with the Organization: An Interpretive Review of Theory and Research.' In
this book, he wrote about 10 different hypothesizes regarding communication in organizations (Riel,
2007). For decades, the field was studied by many experts as it continued to emphasize on how
communication could add to the output of a company and the impact that it would make, up until
1980s when the field was made to drift away, more towards the role of communication within
companies. A few years later, the critical theory was coined and it had its impact on the field of
organizational communication, helping the employees in organizations have a little more freedom
over their jobs.
Major Concepts in the Field
The basic concept of organizational communication is to add to the effectiveness and efficiency of
the workforce and go on to add to the overall output of the firm. This could be done on two distinct
levels, internally and externally. Yet, the main concept is to add value to the firm
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Comparing Communication Theory And Organizational Change
Running head: COMMMINICATIONS THEORY AND ORGANIZATIONAL CHANGE 1
COMMUNICATIONS THEORY AND ORGANIZATIONAL CHANGE 2
Compare and Contrast Communications Theory and Organizational Change
Donald Hightower
Cameron University
COMMUNICATIONS THEORY AND ORGANIZATIONAL CHANGE Since the beginning of
time humans have used communications to express a variety of emotions. From the primal days of
Gromagnum man we have found ways to communicate with each other using the technologies that
were available to us in the past to the present. It is a known fact that every human organism no
matter how small has a way of communicating (Edberg, 2015). The process of communication can
be explored through research and comparative ... Show more content on Helpwriting.net ...
This provides ways to solving some of the inequity problems that reside within the communities
such as: scarcity in health facilities for the community populations, regulatory measures to protect
the youth within the communities, having proper waste management that affect the community
health outcomes, and the use of public areas easily accessible for the community to have parks and
recreational facilities designed into urban areas (Edberg, 2015). Community mobilization history
derives from several groups: Labor movement, Anti abortion movement, Anti smoking activism and
Aids activism to name a few. There are key factors to mobilizing a community: defining community,
assessing community, understanding and selecting the correct agenda. Another key element in
affecting community change is the way that you go about implementing the change through
organizations that focus on health promotion, disease prevention, and community health care, which
can all affect the health status within a community. The field of organizational development is
dedicated to systems study. Psychologist Kurt Lewin et al. was known for studying groups within
organizational change. This research was to view organizations as systems of human beings
(Edberg, 2015). Organizations also change through stages such as unfreezing and refreezing
movements, organizational climate, culture, and capacity to undergo
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Organizational Structure Of Tata Communications
Company Overview
Tata Communications is the flagship telecommunication arm of the Tata Group. It is a global
company with its roots in the emerging markets. It has headquarters in Mumbai and Singapore. The
company has about 8500 employees with its presence in 38 countries. It began as a wholesale
service provider focused on India, but now it has grown to be one of the largest telecommunications
service providers to enterprise customers and service providers worldwide. Tata Communications'
customers include many of the world's largest corporations with over 2,000 service providers and
enterprises in 240 countries. The $2.9 billion company is listed on the Bombay Stock Exchange and
the National Stock Exchange of India. The company was formerly known as Videsh Sanchar Nigam
Limited (VSNL). It was founded in 1986. ... Show more content on Helpwriting.net ...
To attain sustainable competitive advantage, organizations need to be flexible, caring, efficient and
innovative. Organizational structure can also be defined as the perspective through which
individuals see their organization and its environment. Tata communications follows a functional
structure in its organization with different verticals for sales, marketing, finance, human resources.
Below is a representation of a functional structure. In the way represented, Tata communications
also has board of directors at the top to whom the CEO, Vinod Anand Kumar reports to. Different
verticals like Sales, Marketing, Finance, Human Resources, Information Technology will directly
report to the CEO. As it is conspicuous, the organization is divided into smaller groups with
specified tasks to each one of them. All of them work individually on their tasks which are in line
with the organizational goals. The progress of their work is supervised by the CEO.
IT
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Effective Organizational Communication
Rising to the challenge of communication Human Resource, HR leadership professionals is realize
is necessary to retain quality talent and increase productivity of the workforce. When information
flows freely to key players of the firm the consequence is sound well trained nimble teams. These
are the teams that regularly contributor to organizational learning, by presenting ideas, and assisting
in finding solutions that save time and money. Remarkably in today's world of talented professionals
that have ample resources, the proclivity to communicate, can factor in setting the stage for an
international business' ongoing success. With global competition growing each year, the capacity to
engage their workforce to accept and respond to key goals as quickly as possible is a required skill
(HR Magazine 2008). It is obvious that a firm that cannot respond to changes in the market will lose
its position in the industry and soon find they have been replaced. If a firm cannot respond quickly
the competition will soon surpass them, this is understood by HR managers who recognize the
importance of communicating between various levels of the organization. Among the key factors of
communication are managing production and organizational policy, lead and motivate, problem
solving, conflict, decision support, and negotiations (HR Magazine 2008). Challenge of
Communication Looking at the main purpose of communication there are several key indicators of
communication theory going
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Informal Communication And Organizational Communication
According to the article "Office Bullying and Cultural Differences", there are two formal
organizational communications and one informal organizational communication.
Firstly, according to article "formal communication methods", SkillMaker (2014) showed that
formal communication utilizes the formal network to transfer information and follow the position,
role and rules which include sending an email to superior or holding a formal meeting to discuss
business. In the case study, Margaret face office bullying due to cultural differences. The difference
is Margaret learn how to respect a person from her father but Dana hasn't. From perspective of
organizational communications, Margaret try to talk to her boss Mr. Tannen and write an email to
the director of her department Mr. Gallow to complain about the rude behaviors of Dana.
Moreover, according to article "Informal communication methods", SkillMaker (2014) revealed that
informal communication utilizes the informal network to share information to close relationships
people such as friend, family and co–worker without email. The article revealed that Margaret ask
her colleagues Trevor for some advices informally. Margaret and Trevor has a fellow relations and
friendship and they had lunch together. Also, ... Show more content on Helpwriting.net ...
Mr. Tannen scold Margaret is troublemaker and Dana uses many bad behaviors to assault Margaret
which will be classified as unethical communication. Dana didn't respect her when she began
working in the Bureau. According to the Wood (2011), roles, rules, policies and cultures are the keys
of organizational communication but Dana ignore those keys and believed that she is the supervisor
of Margaret since she has more job experience. Therefore, Dana bullies her continuously.
Eventually, Margaret accumulates many passive feelings which makes her a pessimistic
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Organizational Communication
ORGANIZATIONAL COMMUNICATION
ORGANIZATIONAL COMMUNICATION
Prepared by
Muhammad Usman Ahmad Chaudhary (Mani)
Hasnain Ali
Submitted To
Sir Shahzad
August 29, 2009
Dedication To
This project is dedicated to the altruistic rendezvous rendered by the accomplished, illustrious and
seasoned our Parents with love and remembrance
&
Specifically to my "Sir Shahzad"
ACKNOWLEDGEMENT
This project is extensively illustrated with communication from everyday conservation with
methodical interaction the project will prove valuable aid to the employs of an organization.
ABSTRACT
With the facts and figures, what we realized some organization has motivational inspiration with
there employee has ... Show more content on Helpwriting.net ...
Communication processes are sign–mediated interactions between at least two agents which share a
repertoire of signs and semiotic rules. Communication is commonly defined as "the imparting or
interchange of thoughts, opinions, or information by speech, writing, or signs". Communication can
be perceived as a two–way process in which there is an exchange and progression of thoughts,
feelings or ideas towards a mutually accepted goal or direction.
Communication includes six components: Context, Sender– encoder, messages, medium, receiver–
decoder and feedback.
1. Context Every message, whether oral or written, begins with context. Context is a broad field that
includes country, culture, organization and external and internal stimuli.
2. Sender–Encoder As a sender–encoder, you use symbols that express your message and create the
desired response.
3. Message You must first decide what the main point of your message is and what other
information to include.
4. Medium Your Medium can be the printed words, electronic mail or sound, image, voice, bill
boards etc
5. Receiver–Decoder The receiver–decoder is influenced by context and by his or her mental filter
2.6 Inside organizational Communication Internal organizational communication, written media
may be memos, reports, bulletins, job descriptions, poster, notes, employee manuals, electronic
bulletin boards, even
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Organizational Communication
Organizational Communication
Shaniqua Jackson
COM 425: Effective Communication in Organizations
Instructor: Jeremiah Convery
February 11, 2013
Communication addresses how information circulates among the employees of a company, how
information is passed from one person to another in ways such as email, phone conversations and
face–to–face also known as formal and informal communication. Both methods are used with the
lower–level employees and within supervisors and management patterns of communication.
Communication is one of the most important skills that one can have to be successful in life.
Whether you're a student, a family member, a friend, or an employee one cannot just do away with
communication. Communication is not only ... Show more content on Helpwriting.net ...
The culture in the workplace controls the way the employees behave among themselves as well as
with the people they serve. The work culture unites the employees who are otherwise from different
backgrounds, families and have varied attitudes and mentalities. This allows the employees a sense
of unity within the workplace. (Ghillyer, 2007)
Communication helps to promote motivation by informing and clarifying they employees about the
task to be done, in which they are performing their assigned duties and in which they can improve
their performance if managers see the need to asset that area. This also plays a huge role in altering
the individual attitudes. Organizations have the ability to asset and correct employees if they see
someone not representing the organization in the correct manner. If not handled in an appreciate
manner can lead to conflict and the communication channels can be discarded and not handled
effectively. Conflict is defined as: to come into collision or disagreement; be contradictory, at
variance, or in opposition; clash. Conflict can be the result of competition in the workplace for
resources such as work space and with ones position i.e.; the demonstration of skills and ability,
relationship with the boss, co–workers, vendors and customers.
Organizations that have mastered the art of conflict resolution have a business advantage. A positive
conflict outcome removes performance barriers and allows organizations to meet
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Application Paper : Organizational Communication Theory
December 2, 2015
Alethea Hong Chan
COM 314 Organizational Theory
Dr. Horowitz
Alethea Hong Chan
COM 314 Organizational Communication Theory
Dr. Horowitz
December 2, 2015
Application paper
Identified by consumers the most recognizable brand in the real estate field, Century 21 West Coast
Brokers is a real estate agency aiming to provide brand marks, generate people–oriented
organization, as well as communicative and innovative technologies. I work as an administrative
assistant as I create advertisements and perform marketing tasks in helping to lease and sell our
office properties. Working as a real estate administrative assistant, I am fortunate to have the
opportunity to interact with a variety of people at ... Show more content on Helpwriting.net ...
"In a very basic sense, we grow up learning about what work means" (Miller, 2014, p.121). Even
when similar background like this may be relatable, it is natural and necessary for me to go through
the first stage of socialization– anticipatory stage. Anticipatory socialization is the socialization
process that occurs before newcomers enter the organization. Going through job searching
processes, I am able to learn about Century 21 West Coast Brokers itself as a company, along with
its mission goals and core values.
As I apply for this specific job position, it is when I first learn about the requirement of my job
responsibility. I may be confused and worried that this may not be the right and best job for me,
because I still do not have a clear direction and feeling for what this job is going to be like. As
mentioned in the book, interviews are served as recruiting and screening tool, information–gathering
tool, and socialization tool. I am fortunate to have received a call for an interview where it has given
me an opportunity to see a realistic picture of the company itself as well as to ease my uncertainty
by asking questions during the interview. The second stage, encounter phase, occurs when I was
hired and began working at Century 21 West Coast Brokers. "Louis describes the encounter
experience as one of change, contrast, and surprise, and she argues that the newcomer must work
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Organizational Dialogue And Inter Cultural Communication
Organizational Dialogue and Inter–Cultural Communication
Introduction
Communication is unquestionably one of the most critical skills to refine. Communicating
effectively and clearly in your own environment and comfort zone is challenging enough, and even
more critical and challenging in an exponentially different culture. In this age of cultural diversity
and Globalization is being able to communicate in the face of cultural diversity plays a more
important than ever. Today in this essay I try to elucidate how cross cultural differences in
communication can play havoc in our professional and personal life.
The critical incident
This happened 2 years back. I had enrolled to take part in a short ... Show more content on
Helpwriting.net ...
I could see the disappointment on the face of the facilitator. Very soon a translator had to be
arranged so that everyone could understand what was being said. It was then that I started thinking
about the importance of a Global communication platform and what a sad and bad situation this
was, where all wanted to attend the lectures, but no one knew a common language that could binds
us together. We could have avoided this situation or even been prepared for it to a certain extent had
the facilitator and I been aware that we would be dealing with Non– English Speakers.
Relevance to business
Now that I reflect upon this one incident, I will try and put into words what my understanding of
communication is all about and where it failed in this case and how culture plays a crucial role in
cross cultural communication. According to me Communication is a two–way process that involves
a sender and a receiver. The sender sends the message and the receiver has to decode it and reply to
it.
This process of sending and receiving involves the element of understanding in order to decode the
message and then finally a response is elicited. The message has to be understood by all if it has to
termed a success. But in the case of my short term course experience, this did not happen, until a
translator was arranged.
In an Organizational and also daily life context
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Interpersonal And Organizational Communication Essay
Interpersonal and Organizational Communication
Communication is an essential component in any relationship, including how it affects
organizational behaviors. Too much, or lack thereof, can determine if the message was properly sent,
understood, and received. According to Popovic and Hocenski (2009), leaders need to be able to
communicate to their subordinates in language they can understand regardless of their level within
the organization (Popovic & Hocenski, 2009, pp. 15–16). Because communication is a vital part of
organizational structure, leaders need to have a thorough understanding of communication. "To
determine which verbal communication behaviors are commonly used, one needs to first establish
the relationship between ... Show more content on Helpwriting.net ...
If the communication was not properly channeled, it creates barriers or noise interference which
hinders the communication process making the message unclear.
Communication should be clear, concise, and succinct to avoid any room for misinterpretation;
Negative nonverbal cues such as, facial expressions, hand gestures, and body language, could
discredit the person–to–person conversation. Communication scholars argue that one should not
assume that more communication is equated with better communication (Keyton, 2013, p. 154),
especially with the added use of nonverbal cues. It is understood that interpersonal communication
is important, but whether it changes the landscape of a business for the better is another question,
altogether. There are both formal and informal communications in the workplace; Formal, dealing
with work decisions and the latter, dealing with friendships and non–work–related banter.
Research shows that interpersonal communication can have a profound effect in the workplace in
both positive and negative manners. Successful communication can ease conflicts and create open
channels in conflict management situations. Consequently, choosing the right medium of
communicating is key to conveying the intended message; at the same time, active listening also
plays a factor in how the intended message is received. "Communication is a topic frequently linked
to leadership; however, the linkage often is
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Key Parts Of Organizational Communication
Definitions of Key Parts
Organizational Communication is best described by as an action that is continually evolving. In a
given workplace there must be the sending and receiving of information. This concept is the central
component to achieve both individual and common goals. Essentially, there would be no
organization without communication.
Knowledge Management is an organization's methodology of making their intellectual assets as
fully functional, or effective as possible. This is a systematic approach organized to enhance
understanding. It's the managing of information in a way that provides an organization with a
competitive advantage.
Information Systems can be summed in three words: technology, people, and process. Information
... Show more content on Helpwriting.net ...
Putting all of the Parts Together
How can organizational communication address the complex interaction of knowledge management,
information systems, organizational learning, and high performance teams? These parts connect to
maximize the value obtained from having Organizational Communication.
First, these parts connect to one another in a knowing organization through effective and meaningful
global communication. Organizations are complex and the relationships between the parts are
interrelated. Best practices emerge from the interactions between the parts. This happens through a
complex network of each of the parts are woven together. There is a strong need to combine these
parts for an organization to have optimal success.
Second is the emphasis on organizational communication as a process. This process yields
heightening approaches to interaction in the sociotechnical knowing organization. Organizations that
foster this process to take place can lead to better solutions that exceed behavioral expectations. This
allows for existing market needs that could not have been foreseen before the process of
organizational communication had access to it.
Third, the property of holism suggests that a system is "more than the sum of its parts." Systems
have interdependent components from the information that goes through the parts. These parts
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Organizational Communication
Organizational Communication
Organizational Communication is probably the most important type of interpersonal communication
a person has to perform in his or her adult life. Communicating with others in the work environment
is a process that can not be looked at as a small one, but as a very complex and of utmost
significance to a person's life as a whole. We all know communication is a key factor in everyone's
life, and communicating in the work place is just a larger key for cultural expectance and normalcy.
Everyone communicates with each other in all different aspects of society. When you are younger,
school is the main agency for social communication and in later life it is the job you occupy. It is
socially stated and seen as a ... Show more content on Helpwriting.net ...
But lets move on from that stage into the second one. Let's say you decide to enter the job and
proceed with the socialization process. The second stage is called the encounter stage, or the
breaking in period. This is in most cases the most difficult stage to go through. This is the stage
where you start to understand the attitude, behavior, and communication type in your work
environment. In early Socialization it's very tough to know what to expect. Go back to remembering
that first day on the new job. You don't know how the people act, or how they communicate with
each other. There are many factors to take into consideration. The only way to learn is time. You not
only have to learn how they communicate in business issues but personal issues as well. Face it, the
work place is a social agent. Work is not always the number one thing on everyone's mind. Social
personal communication behaviors are a very important part of the process of organizational
communication. The major thing in the process is that a basic interest line is already set in the
simple fact that you are co–workers, so you must communicate, and therefore will have a common
issues to communicate about. In early part of this stage you try to incorporate past job experiences to
use as a communication link. That is what you originally try to base the pattern of
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Reflection On Organizational Culture And Communication
Intensively but also with a lot of fun, the last nearly one month's learning journey on Organizational
Culture and Communication is a totally refreshing experience for me. At this moment, I still cannot
believe I have been in New Zealand for one month. Recalling the brand new life here at homestay,
the study in the University of Waikato with more than 80 classmates I never meet before from
different countries and background, and the last week's A Night before Christmas outdoor event
along with around 20,000 locals, etc. I am so overwhelmed and I realize what I am experiencing is
just the application of what I learned from this course. Before this learning journey, I assumed it
would not be that challenging and I could do it without so much effort. But the reality gives me a
lesson that always being humble. Contrary to the education in China, the approach of teaching, the
volume of reading, the demand for self–study, and the effort to be made is much more, which is
beyond my expectations. Through all these diversified lectures, assignments, role–play and case
study, my cognition about organisation have been keeping evolved. All the knowledge and skills I
learned during this learning process have affected and will influence me since I embark my life,
study and career here in New Zealand. To be more specified, this unique experience of taking this
MBM paper will facilitate my adaptation and integration into this culturally and ethnically diverse
country, as well as my career
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My Audience About Hudl, Its Organizational Culture And...
Specific Purpose: To inform my audience about Hudl, its organizational culture and communication
style.
Introduction:
So who here is a Cornhusker football fan? Well did you know that our very own football team was
Hudl's first client? In 2006, David Graff, a graduate assistant at UNL who was working with the
football team at the time, saw the financial inconvenience of handing out individual DVDs and
playbooks to players. With the help of two other students from UNL, Brian Kaiser and John Wirtz,
they created a software to allow players and coaches to view film and playbooks online, Hudl is now
a leading software company revolutionizing the way coaches and athletes practice and study their
performances. Over 100,000 teams use it at all sorts of levels.
Thesis:
It is thanks to the foundation that the three founders built that paved the way to Hudl's success today.
First, I will talk about how Hudl's communication style contributes to Hudl's organization.
Next, I will discuss how the friendly environment encourages employees to perform well.
Finally, I will dive into Hudl's elaborate education system.
Transition: Now, I will talk about Hudl's communication.
Body:
Hudl utilizes many different tools and channels of communication to keep information flowing
between employees.
Each team at Hudl meets biweekly in person to ensure everyone is updated and kept on the same
page. I interviewed Elizabeth Cain at Hudl, a lead Quality Analyst. She is part of the community
... Get more on HelpWriting.net ...

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Organizational Behaviour And Communication Issues Essay

  • 1. Organizational Behaviour And Communication Issues Essay 1.0 INTRODUCTION In this case–study for Electra Products', I will be addressing relevant, organisational behaviour and communication issues that must be addressed in order to "revive the failing company" (Samson, 2012). Specific recommendations will be offered to further assist in focusing on the key outlined issues and what actions would be most appropriate to take from this point. Throughout the report, it is clear the attitudes of staff are becoming unfavourable and has resulted in a lack of job satisfaction, thus becoming a crucial behavioural issue within the company, restricting its progression and the success of the empowerment campaign implemented by the company's new CEO. Selective perception and emotions of the staff are creating communication issues that are barriers and are "going to be an obstacle to the empowerment efforts" (Samson, 2012). Limitation's that restricted the recommendations for this case study were lack of information on each of the departments and individuals involved. There was also no clear mission statement or goals stated to help the employees and departments understand where the team leader desired the company to be repositioned. Communication involves a transfer of meaning and understanding, staff need to have a solid understanding of the company's mission statement and the individual goals of each department. If they can understand and adjust to work with one another's goals, it will create greater, more positive diversity in the ideas ... Get more on HelpWriting.net ...
  • 2.
  • 3. Organizational Commitment and Communications Paper Organizational Commitment and Communications Paper Jennifer Watson COM/530 Communications for Accountants Allen Sutton July 4, 2011 Organizational Commitment and Communications Paper The selected organization is Walt Disney Company. In this paper the subject to discuss is how different leadership styles affect group communication, analyze different sources of power and the affects on group and organizational communication, identify the motivational theories effective within the culture of the company and the role of communication as an element of these theories, and the commitment of the workforce to the organization and their relationship to the organization's communication. Walt Disney himself set a high standard for the quality ... Show more content on Helpwriting.net ... Motivational Theories The Disney Company encourages communication throughout the organization, and this communication is what helps to make a strong organizational culture. A few motivational theories are effective in the Disney Company's culture. Psychologist Frederick Herzberg proposed the two–factor theory otherwise known as motivation–hygiene theory. This theory believes an individual's relationship to work is basic and that attitude toward work can very well determine success or failure (Robbins & Judge, 2011). This theory is one for the Walt Disney Company. The founder Walt Disney's attitude toward the company from the beginning was to bring happiness to everyone that has any parts of the company. A happy founder gives off a chain reaction and therefore gives the company happy employees and customers. Employee's are happy and have job satisfaction shows it through his or her positivity and it reflects in one's job performance. Another motivational theory is a goal–setting theory that the Disney Company uses to motivate their employees. A goal–setting theory is a theory that says that specific and difficult goals with feedback, lead to higher performance (Robbins & Judge, 2011). The Disney Company has many projects going on at one time so setting goals keep the employees motivated to do their jobs. The Disney Company also can use the reinforcement theory that states that behavior is a function of its consequence. The Disney Company offers great ... Get more on HelpWriting.net ...
  • 4.
  • 5. Analyzing Organizational Communication Essay Analyzing Organizational Communication Communication is extremely important within an organization. "To understand work and organizations in today's changing global environment, we must look both at what's going on inside the organization and at the larger culture in which an organization operates" (Cheney, Christensen, Zorn, Ganesh 2011, p1). Communication enables an organization to begin a dialogue to create awareness, understanding, and appreciation for the firm's strategic goals, ideally resulting in the satisfaction of the interests of both the firm and its environment (Schultz, Hatch, Larsen, Van Riel 2002) . This paper will analyze the communication effectiveness of Chickasaw Nation Industries, Inc. (CNI). CNI is ... Show more content on Helpwriting.net ... CNI's use of this type of technology allows a collaborative exchange of information between coworkers and gives full participation between the audience and presenter. Yahoo instant messenger is also used within the workspace which allows employees to get immediate feedback from other employees when they are working off site and need support from team members. Blackberry telephones allow the management structure of CNI the ability to be in touch with their production / organizational teams as needed. And the use of webcams allowed the management teams from different geographical areas to communicate virtually face to face. Another valid strength of CNI's management is that they consistently deliver feedback on the performance of their subordinates through quarterly appraisals, specific achievement recognition, and annual appraisals. This type of feedback allows the individual to know what their work is having on other employees, the company, and the customer. Constructive feedback alerts an individual to an area in which his performance could improve. Constructive feedback is not criticism; it is descriptive and should always be directed to the action, not the person. The main purpose of constructive feedback is to help the employees to understand where they stand in relation to expected and / or productive job behavior. Recognition for effective performance is a powerful motivator. Most ... Get more on HelpWriting.net ...
  • 6.
  • 7. Southwest Airlines: Organizational Commitment and... Southwest Airlines: Organizational Commitment and Communication Paper Communications for Accountants COM/530 Southwest Airlines: Organizational Commitment and Communication Paper Southwest Airlines' strong organizational culture is reflected in its mission as shown in its website: "dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit." Southwest is a company that not only excels in customer service and profitability but also in employee development. Its organizational commitment is not reduce to the organization; it is actually expand it to an ongoing relationship with the employees where they have the opportunity to express their ideas, ... Show more content on Helpwriting.net ... Before people become employed at Southwest, the managers in charge of the hiring interview make sure they embed the organizational culture in the candidates. When they become part of the Southwest family, then they are treated like part of it. Any event in the lives of the employees are acknowledged and celebrated by everyone, everyone cherish for the success and happiness of the members of the family. The company establishes special programs for families of employees. The company listens to comments and feedback, not only from employees, but also employees' families, customers, and vendors (D'Aurizio, 2008). This company has become profitable by putting into practice the philosophy of an open communication. Southwest does not have the culture only in paper, they actually live it. The managers start giving the example to the employees, and they follow their leaders. Southwest strategically generates satisfaction to their employees, this needs satisfactions will later reflect and convert into satisfaction to the customer and shareholder value via organizational capabilities I believe the success of Southwest Airlines comes from the combination of different sources of power. Part of it comes from the expert power, and also from the reward power. Southwest management had has the ability and knowledge to create such an amazing organizational culture, this ability is the expertise power. Now the way they have applied ... Get more on HelpWriting.net ...
  • 8.
  • 9. Organizational Communication, Culture, And Responsibility... Paper 601–Organisational Communication, Culture, and Responsibility &Ethics Name: Binita Patel ID: Introduction: Pak n save supermarket is one of the foodstuff company in newzealand.Orignally all the store used the name Four square, with the NEW WORLD established in 1963 and PAK N'SAVE in 1986. Together all the foodstuff company has the largest business. One can always find a best deals in store. There are different types of departments made by arranging product in shelves to find the quantity as per needed.Pak n save mostly advertise their promotion through television and brochures in black and yellow colour and they have also open fuel station were customer can get discount fuel. There are 53 overall store in New Zealand they work in ... Show more content on Helpwriting.net ... It works through chats, talks and likes. The informal communication includes: Grapevine: Informal chat from person to person, the cause of this communication is not clear. It is spread through rumours and gossips. It travels through informal networks and quite often travels faster than the formal messages. B) –>Formal organization: Diagonal: Diagonal communication cuts across different functions and level in organization. Diagonal communication occurs between different officers who are at different level and who have different commands. This type of communication work in tactical situation which require the quick advice and suggestions. It is usually verbal. Downward: Downward communication means the information is sent from down to top that is from mangers to the employee. Informal organization: Example: Since informal organisation occurs everywhere in organisation we can give a number of examples for that. For example, if two employees whose habit it is to gossip and have their perceptions of company affairs and personnel. They can do this on the job, at work, or after work. Likewise there are cases where one member assists someone else in another department in solving a work problem. Not only workers but also managers form informal way.
  • 10. Q2) –>Meaning of organizational culture: Organizational culture is the sum of values and rituals which serve as glue to participate the ... Get more on HelpWriting.net ...
  • 11.
  • 12. organizational values in managerial communication ORGANIZATIONAL VALUES IN MANAGERIAL COMMUNICATION* Ivan Malbašić** Ruža Brčić*** Received: 14. 3. 2012 Accepted: 14. 11. 2012 Review UDC: 65.012.3 Organizational values have recently been regaining importance, which is reflected in the fact that they are commonly referred to as organizational foundations. Indeed, practice has proved that those values provide the basis for decisionmaking at all levels of the organization – from senior management to the nonmanagerial employees. This paper addresses the issue of communicating organizational values in managerial communication. In particular, communicating organizational values to employees, customers and other stakeholders is discussed. It is concluded that although the ... Show more content on Helpwriting.net ... In the following sections, the ways of communicating organizational values to employees and customers as well as to other stakeholders will be looked at. It should be noted that managerial communication of organizational values can facilitate a more powerful communication and implementation of organizational values within an organization. 2. DEFINITION OF ORGANIZATIONAL VALUES Over two thousand years ago, in 431 B.C., "Pericles in Ancient Greece eloquently urged the Athenians, who were at war with the Spartans, to adhere to values such as those inherent in democracy: informality in communication, the importance of individual dignity, and promotion based on performance. Pericles realized that the underlying values might mean victory or defeat" (Weihrich and Koontz, 1998; 333). Nevertheless, it was not until the 1970s that a systematic investigation of organizational values started within the psychological approach represented by Milton Rokeach, who defined a value as "an enduring belief that a specific mode of conduct or end–state of existence is personally and socially preferable to an opposite or converse mode of conduct or end–state of existence" (Rokeach, 1973; 5). He also developed the first classification of values that was based on goals and means of their achievement, wherein he distinguished terminal from instrumental values (Rokeach, 1973; 7),
  • 13. defining them in the following way: terminal values refer to desirable ... Get more on HelpWriting.net ...
  • 14.
  • 15. The Issues With Organizational Communication Issues with Organizational Communication Crises are seen substantially as media events. Therefore media coverage whether they have been natural or man–made; is indicative of how important, essential and even at times, how down right frustrating the media has been and will continue to be before, during and after a crisis. Many people tend to turn to the media and various different media sites (such as Twitter, Facebook, etc.) to gain pertinent information regarding an event that has taken place or that is on–going. But this has not been done without any issues. When a crisis occurs sometimes emotions take over and all other plans go out the window. Communication is nil at best which can mean that others will suffer. Organization and communication is the key to the response and recovery efforts of a disaster. At times before, during and after a disaster there is a lack of inter– organizational networking and/or communication. Inter–organization networks are increasingly portrayed as a more effective form of organization among businesses (Newell and Swan, 2000). This is essential for businesses in order to be effective in coordinating the work and required for the development of trust. This makes a huge difference in the response and recovery phase. During Hurricane Katrina crisis communication was a huge problem from which it overshadowed the disaster itself and its aftermath causing politicians and government officials to waste time arguing than trying to devise a plan to ... Get more on HelpWriting.net ...
  • 16.
  • 17. The Importance Of Organizational Excellence,... The key to organizational excellence is communication. Within the communication of a company I believe that it is important to exercise honesty, concern and the general well–being of the company. To do this you need to have the companies' highest knowledgeable ranking members involved. When a company's highest ranking members are properly verse on communication excellence, the company will excel faster. During a crisis, companies should have a plan implemented where they assign roles to each individual matching their needs. The more effectively companies like Hockaday are prepared the better control they will have. Question #1 Some of Hockadays communication that I believed displayed excellence was when Jill's management team reviewed ... Show more content on Helpwriting.net ... After speaking to upper level employees they were in agreement with moving forward with using a virtual team. Next I felt as if they displayed a good example of an effective communication behavior when the company did rounds of customer and employee satisfaction surveys. This shows that the company is staying self–aware, and is also a good example of communication throughput, the transforming and changing of input information for internal organizational use (p. 29). Some of the Hockadays communication that I believed weren't excellent displays of communication was when a few of the other team members were still on the fence and showed concern about the virtual changes. If they were uncertain about anything I believed everyone who had concerns should have let Jill and the team know. If they had let her know they would have been displaying message functions which contributes to the overall functioning of the organization (p. 30). Jill being the CEO has the final say and decides whether to move forward with the virtual structure, she and the team needed all the information and to better understand the company needs. Having this information might or might have not changed her mind about moving forward with the new program. This would have been more productive than just agreeing with the overall group. Another lack of good communication excellence was when the customer support team that was handpicked by Ruggero were ... Get more on HelpWriting.net ...
  • 18.
  • 19. Three Components Of Organizational Communication At M�tis... Final Report Within organizations there are three essential components to being successful. These components are communication, planning, decision making, and conflict resolution. In conjunction with the individuals employed these components are essential in the structure of operation in an organization. Within Métis Calgary Family Services, there are components that work very well, and others that need further development and application. The organization provides services to the Aboriginal population, and is developed and provided by Aboriginal peoples. This paper will give a background on all four components, and then provide further analysis for communication, and conflict resolution. Organizations cannot plan or make decisions without prominent communication and effective conflict resolution. Furthermore, the theoretical approach to these topics, consists of how each are intertwined and rely on one another for the success of an organization. This paper will also include a personal reflection based on recommendations I would make in–order–to address any issues within the subject areas of communication and conflict resolution. According to Zoe Laycock, Team Lead of the Aboriginal Students Program at Métis Calgary Family Services, communication, planning, decision making, and conflict resolution are the foundation of a well functioning team, and organization (N.D.). Essentially without proper communication, organizations would be stagnant and unproductive. Background ... Get more on HelpWriting.net ...
  • 20.
  • 21. Organizational Communication, Legal Issues And Motivation It is important everything we learned in the Industrial Organizational Psychology class because it relates to the workplace in different aspects and the employees, managements and I can apply it in the workplace. I would like to apply in my workplace everything I learned about Theories and concepts. I would like to share with my supervisor and management to find better solutions to the issues the company faces. I would like to discuss how I personally will apply the "Organizational Communication, Legal Issues and Motivation, which I consider them extremely important to be aware of the benefits that this concepts have to help achieve the company goals and to help employees to be successful employees. There are different types of communications in which we can communicate with the supervisors in order for our issues to be able to be heard by the manager. The manager then will make decision of approving it or not. Sometimes even supervisors are afraid to communicate to the manager if the management always gives attitude. As my supervisor mentioned to another supervisor that "supervisors need to discuss the issues because if they do not do find an answer to the issues, then the vice president will make the decision for them if they do not get into an agreement." There are always issues on any company; consequently, the company where I work needs to make some minor changes because there are different issues due to the lack of communication, not knowing which laws to ... Get more on HelpWriting.net ...
  • 22.
  • 23. Organizational Communication : An Organization Organizational communication Abdullah Allaboon Fairleigh Dickinson University Introduction Organizational communication perspectives refer to the different approaches a person can take to evaluate interactions among individuals working in an organization. There are three approaches in evaluating an interaction between employees in an organization, which are (1) Traditional perspective, (2) Interpretive perspective, and (3) Critical perspective (Papa, Daniels & Spiker, 2007). Those perspectives describe and illustrate the flow of information or messages within an organization. Organizational communication perspectives consider both the internal and external communication environment. However, the goal for organizational communication perspectives is to deliver the correct information or messages in the proper way. In addition, new management theories aim to improve communication within an organization. Management theories such as scientific, classical, and human relations help to increase productivity and efficiency of individuals in an organization. More than one theory can apply to a single organization. However, choosing a management theory depends on the nature of the organization and the size of the workforce. This research paper will discuss the three organizational communication perspectives, various management theories, and how they can apply on the Four Season hotels. The Four Seasons Hotels and Resorts is a Canadian company that has been operating ... Get more on HelpWriting.net ...
  • 24.
  • 25. The Interpretative View Of Organizational Communication The interpretative view of organizational communication developed from a humanistic approach to organizational behavior. The approach views organizations as cultural centers that develop over time. Consequently, the cultural setting of an organization determines the relationship between the management and the employees as well as between the employees. The interpretive organizational communication approach centers on the nature of communication between human beings in their natural environments. Moreover, the approach seeks to establish communication between persons whose incentive to communicate develops from the desire to accomplish the goals that describe the organization. According to the interpretive approach, ... Show more content on Helpwriting.net ... Application of the interpretive perspective of communication in an organization is analyzed from three approaches. The claims derive from the intrinsic goals of the organizational communication perspective. First, interpretive communication approach seeks to offer insight through uncovering profound and hidden meanings of structures in an organization. The management of the Four Seasons Hotel may apply the interpretive communication approach through conducting research on the employee's motivation to work. The Four Seasons Hotel can apply the interpretive perspective through the introduction of weekly sessions where the junior employees interact with their superiors and evaluate the period by sharing experiences. The findings of the study provide the organization with insight on the drivers of their employee's urge to work. By understanding the nature of the employee's motivation in the workplace, the management is better equipped in the creation of incentives that would encourage employee productivity. For instance, the management may discover that the organization's employees prefer a greater sense of evaluation flexibility. Increased evaluation flexibility would enable the workers appreciate reward packages from the management more enthusiastically. The interpretive communication approach adopted in the above example illustrates the importance of the approach to an organization. The management of the organization ... Get more on HelpWriting.net ...
  • 26.
  • 27. The Ethics And Organizational Communications The study of Ethics and organizational communications has been an ongoing subject. It has been introduced as a way to be a more effective communicator, especially pertaining to an organization. It is a practical way to improve morale between an employer to his employee as well as a client to an organization. Resolution of ethical behaviors and practices are essential to any organization. The following study of Ethics and organizational communications has been studied and explored by other scholars and organizations to further understand how important it is to have healthy relationships with others in order to run a great organization. This study will show the impact on being ethical within any organization no matter what type of ... Show more content on Helpwriting.net ... Lay and his other executives were able to hide billions of dollars in debt from failed deals and projects by the use of some accounting techniques. Shareholders who obviously had stock in the company lost $11 billion dollars by 2001. The company employees and shareholders lost billions in pensions and stock prices all because of poor ethical behavior. Now you see how important it is to maintain ethical behavior. I have read several case studies and I have even surveyed individuals to get their ideas on ethics and moral behavior is there a difference? It is hard to insist to people that they should remain ethical if they do not understand what ethical behavior and practices are. I have researched extensively what drives our ethical behaviors to better understand this topic and how this may be useful to any organization. According to Alan Zaremba, "researchers in the field of organizational communication have discussed the merit of honesty, credibility, and openness as imperatives for effective organizational communication. The chapter examined ethics as it pertains to communication within the organization." (Zaremba) Ethics and Organizational Communications Purpose of Study This study will explore ethics as a whole pertaining to individuals who work for a corporation as well as the managers or executives who run and operate the company. Moreover, this study will also explore how your own ethical behavior in your personal life can affect you in your ... Get more on HelpWriting.net ...
  • 28.
  • 29. The Definition Of Organizational Communication Over the years, the definition of organizational communication has been a highly–debated and complex facet of the scholarship. Researchers have placed a key importance on relationships between people within the organization and how the organization structures itself as a whole. Organizations are communicative, asserting the need of communication to help constitute the organization itself. Organizational communication has been defined as "the substance of organizing in the sense that through discursive practices organization members engage in the construction of a complex and diverse system of meanings" (Mumby & Stohl, 1996, p. 63). This definition allows for the consideration of the essential social institutions that help maintain the key structures of our society. There are many different layers to the definition of organizational communication. Engaged research, use of metaphors, and common problems characterize how one might approach the defining of organizational communication. In order to gain insight into these discursive practices, some scholars have turned to practitioners in order to collaborate and expand theory into more relevant applications (e.g., Barge & Shockley– Zalabak, 2008). This method is known as engaged scholarship; utilizing a mutual engagement ensures that theoretical concepts such as a working definition are grounded in the reality of organizational processes and members. Working together, knowledge becomes co–produced and thus, the construction of ... Get more on HelpWriting.net ...
  • 30.
  • 31. Organizational Communication : An Organization Originally I believed Organizational Communication to be simply about the sending of and receiving of messages effectively to accomplish a common goal within organizations. I was aware of the variety of methods organizations used to transmit messages; oral, written, and face–to face. I know from personal experience that organizations are always looking for people to join their organization who can communicate effectively; give and follow orders, listening skills, work well within a team environment, problem solve, give appropriate feedback and convey ideas clearly and concisely. Organizational communication serves several purposes. Organizational communication is used to complete tasks such as maintenance of policy and procedures, facilitate planning, coordination, and management of organizational operations. Organizational communication helps us accomplish task specific to roles and responsibilities within an organization and to develop relationships and resolve conflicts. Ultimately, organizational communication is the means through which organizations communicate its climate and culture; the very attitudes, values and goals by which the organization is shaped. Of all the books and textbooks, I have read for classes taken during this program, the one book that served to develop my understanding and philosophy of organizational communication was "Nuts! Southwest airlines crazy recipe for business and personal success" (1998). Southwest Airlines employee–oriented and ... Get more on HelpWriting.net ...
  • 32.
  • 33. Organizational Communication: A Biblical And Comprehensive... To Sarah's credit, she makes an excellent point in her own experience that when information is the not shared willing, or held close to the vest, one can become suspicious and distrustful of their fellow co–workers. Therefore, when knowledge management flows liberally between cross functional departments it can create a competitive advantage for the organization, conversely the same is true when information is withheld it hampers the decision–making process and places the organization at a disadvantage (Robbins & Judge,2009 p 364). When organizations and their members promote effective communication, it creates a collaborative environment that brings relevant people together based on trust and mutual understanding (Miller & Katz,2014). By ... Show more content on Helpwriting.net ... The grapevine is an informal channel in which the rumor mills circulate information amongst themselves regarding the news about anticipated announcement of major decisions, downsizing, rightsizing, and layoffs. When formal channels are not effective, and information is not free flowing from management, the grapevine is a vehicle that carries bad news and resentment throughout the organization (Fischer, n.d.). Research indicates that 75% of the information channeled through the grapevine is correct, however, management can mitigate misinformation from spreading by being authentic, real and being open (Fischer.n.d.). When issues that are important to the employees are not addressed, and ambiguity and anxiety are prevalent these elements create the perfect situation for grapevine chatter. On another token, not all grapevine chattered is bad. Managers can use grapevine chattered to measure the morale of their employees to gauge job satisfaction (Robbins & ... Get more on HelpWriting.net ...
  • 34.
  • 35. Questions On Organizational Communication Concepts Essay 1. The movie I chose for this assignment is "The Terminal." 2 Three Organizational Communication Concepts: Organizational Cultural Elements: According to Keyton (n.d.), organizational culture is defined as "the set of artifacts, values and assumptions that emerges from the interactions of organizational members" (p. 550). Some examples of artifacts and values include, norms, customs, how members should behave, and assumptions are revealed when talking about your work experiences. The culture of an organization can be simply what it feels like to be there (Keyton, n.d.). Every culture is dynamic, always changing and guides the construction of reality in a social community. There are 7 elements of culture which include metaphors, rituals, stories, artifacts, heroes and heroines, performances and values (class notes, Oct. 25). In the movie "The Terminal" the culture is constantly changing and when Viktor Navorski arrives, just his presence and the things he does changes the culture of the terminal and those people that he comes in contact with. One element is artifacts, this can include how he gathers the carts and puts them back to get the quarters. When I think of artifacts I think of how he remodeled the space where he is living; gate 67. He added a plant and a wheel chair with a blanket and made his space his home. He made one area like a restaurant when he had dinner with Amelia. The restaurants, stores, customs office etc. are all elements of artifacts. In the movie ... Get more on HelpWriting.net ...
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  • 37. The Effects Of Nonverbal Messages On Interpersonal,... Communication is generally defined as having both a verbal and nonverbal component. Whereas verbal communication often refers to the words we use in communication, nonverbal refers to communication that is produced by some means other than words (eye contact, body language or vocal cues, for example) (Knapp, 2002). In countless situations, it appears that an incredible volume of important interpersonal information is being quickly communicated, mostly nonverbally yet there is a great deal of misinformation and misunderstanding in face–to–face human relations. As we continue to explore how different nonverbal codes affect meaning, this paper will attempt to demonstrate my understanding of how to recognize different nonverbal codes and their impact on the meaning of intended and unintended messages by recording an experience and begins to analyze the impact of nonverbal messages on interpersonal, organizational, and public communication. Vocal Cues that Accompany Speech (Paralanguage) Vocal cues include intonation, voice quality and vocal emphasis and that can enhance verbal meaning. Laughing and crying are also considered vocal cues. These cues may reveal an emotional state, attitudes towards others, social class, or origin. When communicating verbally it is important to ensure that the paralanguage aligns with the verbal messages it accompanies (Goldman, 1994). A family friend has welcomed a foreign exchange student from South Korea. I went to my friends home to ... Get more on HelpWriting.net ...
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  • 39. Organizational Communication: Processes Underlying... ASSIGNMENT COVER SHEET Every piece of written work you submit for assessment must have this cover sheet attached. Please type in your details then copy and paste to the front of your assignment and save the file ready to upload. COURSE DETAILS Course Code:MGTS 2606 | Course Name:Managerial Skills& Communication | Course Co–ordinator:Susan Arend | Assignment No:1Assignment Due Date:12/09/2011 | STUDENT CONTACT DETAILS Student Number:42491318 | Student Name:Shufang Deng | | Email Address:Shufang.deng@uqconnect.edu.au | Work submitted may be subjected to a plagiarism detection process. If this process is used, then copies of this work would be retained and used as source material for conducting future ... Show more content on Helpwriting.net ... Another reason for why non–verbal communication is superior for organizational communication is that people can transmit a message naturally and even do not need to speak out to make others understand the meaning unconsciously. Firstly, body language helps us conducting the discussion. It will not make sense until you response to other's talking. When we agree with others, we will show our understanding through nodding our heads or raising our thumbs. Secondly, we sat very close to each other when we were discussing, like friends more than group mates that help us to establish the relationship more friendly and warmer. Orlova(2010) emphasised the reason of why the use of spaces is mainly significant when people have interaction in groups is because where group members sit relative to one another have an effect on the flow of the conversation. Face–to–face communication contribute to the successfully communication as well. Rick et al. (2009) found that because face–to–face communication is produced in real time, speakers have direct feedback on how their message is being understood as it is being delivered. In our discussion group, our entire group members insist of having group meeting in campus everyday contributed to the success of the discussion most. Face–to–face communication is able to make sure that each of us merely focuses on our discussion in the particular time. Despite the fact that face to face communication ... Get more on HelpWriting.net ...
  • 40.
  • 41. Googling Google's Organizational Culture & Communications GOOGLING GOOGLE 'S ORGANIZATIONAL CULTURE & COMMUNICATIONS Elmer Fudwinger COM/530 COMMUNICATIONS FOR ACCOUNTANTS March 21, 2011 GOOGLING GOOGLE 'S ORGANIZATIONAL CULTURE & COMMUNICATIONS Fortune 's magazine repeatedly crowns Google as ranking in the top 5 of the "100 Best Companies to Work For". Since its beginning in 1998, what role does Google 's organizational culture and communications play in this coveted achievement? Their values are proudly displayed within their company website, particularly under their "Philosophy" link. How do such espoused values harmonize with their enacted values? What role might perception and conflict in group communication be credited with this companies incredible success? The correlation ... Show more content on Helpwriting.net ... "Two–thirds of a company 's score is based on the Institute 's Culture Audit, which includes detailed questions about pay and benefit programs, and open–ended questions about the hiring practices, recognition programs, diversity efforts, and more." (Google, 2011, para. 2) What role might perception and conflict in group communication be credited with this companies incredible success? Google is an organization in which employees work in high–density clusters, with three or four staffers sharing spaces." (Robbins & Judge, 2007, p. 571) Sales Engineering teams work together on major partnerships with companies such as MySpace, Dell, and Adobe. Software Engineering teams consist of men and women of various ages from diverse backgrounds, ethnicity, religions, and personalities. These teams are not immune to group conflict. Pseudo Conflicts, Simple Conflicts, Ego Conflicts, as well as related misconceptions regarding conflicts exist in such group communications. (Beebe & Masterson, 2006, p. 3, 4) One way Google can use conflict to improve communication in these various groups is to guard against the pitfall of "Conflict Avoidance", also called "Groupthink." (p. 13) As Walter Lippman described it, "When we all think alike, then no one is thinking." (p. 1) Another essential way to use the reality of conflict to enhance problem solving and decision making is for each group member to conscientiously apply the following ... Get more on HelpWriting.net ...
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  • 43. The Concepts In Female-Male Communication, And... Communication is something that humans have had always whether it was nonverbal or verbal. The course Female–Male Communication vocalized the differences between the ways males and females communicate as well as the stigmas' that come attached to them. Many people don't truly understand the differences in which males and females communicate and if they do they may feel powerless to speak up against inequalities. The concepts in COM 322 (Female–Male Communication) that I have learned and will take with me after I graduate from the university are gendered organizational communication, gendered power & violence, gendered close relationships, and verbal communication because these are the concepts that can be applied to the real world and are the most prevalent in gendered inequalities. Gendered organizational communication will affect me the most once I graduate from college and begin a career. This concept has taught me that stereotypes still exist in the workforce for both males and females. According to Wood (2013), "Women in the workforce are often classified according to one of four roles, each of which reflects a deeply gendered stereotype: sex object, mother, child, or iron maiden." This is quite concerning because I plan on working hard and ambitiously in the field of my choosing and I wouldn't want to be called an iron maiden which is "a female professional who is independent, ambitious, directive, competitive, and sometimes tough... she is generally perceived as ... Get more on HelpWriting.net ...
  • 44.
  • 45. Organizational Communication : An Organization Organizational Communication Prespectives YourFirstName YourLastName University title INTRODUCTION Organizational Communication Perspectives Organizational communication perspectives refer to the different approaches to evaluating the interactions between individuals working in an organization. The criteria apply to horizontal, lateral and vertical communication. Organizational communication perspectives describe and illustrate the flow of information in an organization. Through the various organizational communication perspectives, an organization understands and both the internal and external communication environment. This essay shall cover the three types of communication and show how the Four Seasons Hotel can apply them. Moreover, the theories of management shall be discussed in lieu to organizational communication in the Four Seasons Hotel. The Four Seasons Hotel is a Canadian–based company and has been in operation for over five decades. The organization has since expanded and extended operations to close to one hundred hotels spread all over the world. The Four Seasons Hotel is dominant in the hospitality industry due to its beliefs and principles that guide its service delivery. In 2011, the hotel introduced an innovative organizational structure in effort to adapt to the changing global hospitality industry. In addition, the new management structure seeks to improve communication in the organization. Management theories aid in boosting the ... Get more on HelpWriting.net ...
  • 46.
  • 47. Formal And Informal Modes Of Organizational Communication... ASSIGNMENT–1 Q1) Theoretical underpinnings of formal and informal modes of organizational communication. a) Formal and informal modes of communication are explained below Formal modes of organizational communication are of four types they are: 1) Upward 2) Downward 3) Horizontal 4) Diagonal 1) Upward Communication: Upward communication is the process of flowing information from lower levels to higher levels in an organization. It helps the employees to share their ideas, views, requirements and feelings to the top level management to make decisions .It also alerts the top level management about to changes in the requirements in an organization. 2) Downward Communication: Downward communication is the process of flowing information from higher levels of hierarchy to bottom levels. So the higher level management is to be very skilled to motivate the bottom level employees to maintain the organization in a proper way. Generally downward communication consists of rules and regulations passed by a higher authorities in a company to their employees like sending emails or assigning projects to the employees. 3) Horizontal Communication: Horizontal communication is the sending of information between people, departments, divisions or units within the same level of organizational hierarchy. In simple, Horizontal communication is a general conversation or talk between the people of same unit. It ... Get more on HelpWriting.net ...
  • 48.
  • 49. Organizational Communication Outline Annotated Outline Introduction The purpose of this paper is to present business leaders with an organizational communication strategy for preparing for the incoming workforce generation. This group, known as Generation Z, Gen Z, iGen, or the Centennials were born between 1995 and 2009. The oldest tier of this group are now becoming adults and entering the workforce. They will soon join the Baby Boomers, Gen Xers, and Millennials as the fourth generation in corporate America. Background As of 2015, the Generation Z population consisted of 62,758,00 members in the United States (National Characteristics: Vintage 2015, 2016). This group will continue to grow as the number of immigrants will outweigh deaths for the next several years. It is expected within in the next 20 years, as the Baby ... Show more content on Helpwriting.net ... They will expect the delivery of information to be rapid and effective. They can process massive amounts of information quickly, but also has a quick attention span. Meetings will need to be quick and productive. Time is valued, and non–productive events will be quickly ignored. Dynamics of Communication There are four communication dynamics that will be observed when working with Generation Z. Organizational socialization, the integration and influence of technology to communication, nonverbal communication changes, and working relationships. Organizational Socialization Organizational socialization (OS) is the process through which a new organizational employee adapts from outsider to integrated and effective insider (Cooper–Thomas & Anderson, 2006). This will occur as the young employee begins his or her career at a company. Organizational socialization is an important consideration for both the new employee and company. Various tactics will be used to ensure proper socialization of the Generation Z worker. Technology ... Get more on HelpWriting.net ...
  • 50.
  • 51. Organizational Behavior and Communication Paper... Organizational Behavior and Communication Paper Nordstrom Inc., started as a small shoe store in Seattle, Washington in 1901. Since that time it has become one of the leading and successful shoe and apparel retailers in operation today. After reviewing different information regarding Nordstrom Inc. espoused values and enacted values, it is apparent that they are in alignment. Espoused values are the core values of the company. The history and organizational beliefs, developed into policy for the company. The goal of the espoused values is to create standard of behavior for the company. The enacted values are norms exhibited by employees (Answers, 2013). If the espoused and enacted values are misaligned problems could occur within the ... Show more content on Helpwriting.net ... ("Nordstrom History," Jan) The leadership mantra is that teams and communication should always flow in all directions. These forms of communication enables the team members: to be accountable, have a shared vision, be able to give and receive feedback, engage employees, and provide exceptional customer service. Perception is important in an organizational culture. Perception is a "process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment." (Judge & Robbins, 2011) Nordstrom has a culture of autonomy, empowerment, good judgment, and above all good customer service. The leadership communicates the company history and goals through story telling so that employees can understand the importance of customer service to the organization. For example, in 1978 a customer returned a tire to the store, the employee asked for the receipt and returned the money to the customer. When working for Nordstrom as a seasonal employee, the tire story was shared with the new employees and is currently being shared with new employees. What I perceived the organization to be is one of standing by their claim of superior customer service, using good judgment, and the customer is always right. Nordstrom is an organization that practices constructive conflict. This form of conflict "refers to conflict in which the benefits exceeds the cost." ... Get more on HelpWriting.net ...
  • 52.
  • 53. Organizational Communication : An Organization Introduction The way in which individuals in an organization communicate with each other is what organizational communication is referred as in the simplest of terms. However, a little more precisely in terms of organizational communication as a field, it is defined as the consideration, study, and the censure of communication. Therefore, it would be safe to say organizational communication is not merely the transfer of a message from one party to another but it is also an element which shapes up the future of a company and decides how it would look like in the coming times (Amant, 2007). Organizational communication holds massive significance for any firm, and this is complemented with the fact that a company which focuses on effective ... Show more content on Helpwriting.net ... However, in 1947 a writer named Herbert A. Simon specifically wrote in his book 'Administrative Behavior' about the importance of organizational communication, and this is where it all started for this field. Also, in 1961, the first book which actually only focused on organizational communication was published, named 'Administrative Communication' and it was written by Lee Thayer. Another major step forward in this field was when W. Charles Redding wrote the book named 'Communication with the Organization: An Interpretive Review of Theory and Research.' In this book, he wrote about 10 different hypothesizes regarding communication in organizations (Riel, 2007). For decades, the field was studied by many experts as it continued to emphasize on how communication could add to the output of a company and the impact that it would make, up until 1980s when the field was made to drift away, more towards the role of communication within companies. A few years later, the critical theory was coined and it had its impact on the field of organizational communication, helping the employees in organizations have a little more freedom over their jobs. Major Concepts in the Field The basic concept of organizational communication is to add to the effectiveness and efficiency of the workforce and go on to add to the overall output of the firm. This could be done on two distinct levels, internally and externally. Yet, the main concept is to add value to the firm ... Get more on HelpWriting.net ...
  • 54.
  • 55. Comparing Communication Theory And Organizational Change Running head: COMMMINICATIONS THEORY AND ORGANIZATIONAL CHANGE 1 COMMUNICATIONS THEORY AND ORGANIZATIONAL CHANGE 2 Compare and Contrast Communications Theory and Organizational Change Donald Hightower Cameron University COMMUNICATIONS THEORY AND ORGANIZATIONAL CHANGE Since the beginning of time humans have used communications to express a variety of emotions. From the primal days of Gromagnum man we have found ways to communicate with each other using the technologies that were available to us in the past to the present. It is a known fact that every human organism no matter how small has a way of communicating (Edberg, 2015). The process of communication can be explored through research and comparative ... Show more content on Helpwriting.net ... This provides ways to solving some of the inequity problems that reside within the communities such as: scarcity in health facilities for the community populations, regulatory measures to protect the youth within the communities, having proper waste management that affect the community health outcomes, and the use of public areas easily accessible for the community to have parks and recreational facilities designed into urban areas (Edberg, 2015). Community mobilization history derives from several groups: Labor movement, Anti abortion movement, Anti smoking activism and Aids activism to name a few. There are key factors to mobilizing a community: defining community, assessing community, understanding and selecting the correct agenda. Another key element in affecting community change is the way that you go about implementing the change through organizations that focus on health promotion, disease prevention, and community health care, which can all affect the health status within a community. The field of organizational development is dedicated to systems study. Psychologist Kurt Lewin et al. was known for studying groups within organizational change. This research was to view organizations as systems of human beings (Edberg, 2015). Organizations also change through stages such as unfreezing and refreezing movements, organizational climate, culture, and capacity to undergo ... Get more on HelpWriting.net ...
  • 56.
  • 57. Organizational Structure Of Tata Communications Company Overview Tata Communications is the flagship telecommunication arm of the Tata Group. It is a global company with its roots in the emerging markets. It has headquarters in Mumbai and Singapore. The company has about 8500 employees with its presence in 38 countries. It began as a wholesale service provider focused on India, but now it has grown to be one of the largest telecommunications service providers to enterprise customers and service providers worldwide. Tata Communications' customers include many of the world's largest corporations with over 2,000 service providers and enterprises in 240 countries. The $2.9 billion company is listed on the Bombay Stock Exchange and the National Stock Exchange of India. The company was formerly known as Videsh Sanchar Nigam Limited (VSNL). It was founded in 1986. ... Show more content on Helpwriting.net ... To attain sustainable competitive advantage, organizations need to be flexible, caring, efficient and innovative. Organizational structure can also be defined as the perspective through which individuals see their organization and its environment. Tata communications follows a functional structure in its organization with different verticals for sales, marketing, finance, human resources. Below is a representation of a functional structure. In the way represented, Tata communications also has board of directors at the top to whom the CEO, Vinod Anand Kumar reports to. Different verticals like Sales, Marketing, Finance, Human Resources, Information Technology will directly report to the CEO. As it is conspicuous, the organization is divided into smaller groups with specified tasks to each one of them. All of them work individually on their tasks which are in line with the organizational goals. The progress of their work is supervised by the CEO. IT ... Get more on HelpWriting.net ...
  • 58.
  • 59. Effective Organizational Communication Rising to the challenge of communication Human Resource, HR leadership professionals is realize is necessary to retain quality talent and increase productivity of the workforce. When information flows freely to key players of the firm the consequence is sound well trained nimble teams. These are the teams that regularly contributor to organizational learning, by presenting ideas, and assisting in finding solutions that save time and money. Remarkably in today's world of talented professionals that have ample resources, the proclivity to communicate, can factor in setting the stage for an international business' ongoing success. With global competition growing each year, the capacity to engage their workforce to accept and respond to key goals as quickly as possible is a required skill (HR Magazine 2008). It is obvious that a firm that cannot respond to changes in the market will lose its position in the industry and soon find they have been replaced. If a firm cannot respond quickly the competition will soon surpass them, this is understood by HR managers who recognize the importance of communicating between various levels of the organization. Among the key factors of communication are managing production and organizational policy, lead and motivate, problem solving, conflict, decision support, and negotiations (HR Magazine 2008). Challenge of Communication Looking at the main purpose of communication there are several key indicators of communication theory going ... Get more on HelpWriting.net ...
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  • 61. Informal Communication And Organizational Communication According to the article "Office Bullying and Cultural Differences", there are two formal organizational communications and one informal organizational communication. Firstly, according to article "formal communication methods", SkillMaker (2014) showed that formal communication utilizes the formal network to transfer information and follow the position, role and rules which include sending an email to superior or holding a formal meeting to discuss business. In the case study, Margaret face office bullying due to cultural differences. The difference is Margaret learn how to respect a person from her father but Dana hasn't. From perspective of organizational communications, Margaret try to talk to her boss Mr. Tannen and write an email to the director of her department Mr. Gallow to complain about the rude behaviors of Dana. Moreover, according to article "Informal communication methods", SkillMaker (2014) revealed that informal communication utilizes the informal network to share information to close relationships people such as friend, family and co–worker without email. The article revealed that Margaret ask her colleagues Trevor for some advices informally. Margaret and Trevor has a fellow relations and friendship and they had lunch together. Also, ... Show more content on Helpwriting.net ... Mr. Tannen scold Margaret is troublemaker and Dana uses many bad behaviors to assault Margaret which will be classified as unethical communication. Dana didn't respect her when she began working in the Bureau. According to the Wood (2011), roles, rules, policies and cultures are the keys of organizational communication but Dana ignore those keys and believed that she is the supervisor of Margaret since she has more job experience. Therefore, Dana bullies her continuously. Eventually, Margaret accumulates many passive feelings which makes her a pessimistic ... Get more on HelpWriting.net ...
  • 62.
  • 63. Organizational Communication ORGANIZATIONAL COMMUNICATION ORGANIZATIONAL COMMUNICATION Prepared by Muhammad Usman Ahmad Chaudhary (Mani) Hasnain Ali Submitted To Sir Shahzad August 29, 2009 Dedication To This project is dedicated to the altruistic rendezvous rendered by the accomplished, illustrious and seasoned our Parents with love and remembrance & Specifically to my "Sir Shahzad" ACKNOWLEDGEMENT This project is extensively illustrated with communication from everyday conservation with methodical interaction the project will prove valuable aid to the employs of an organization. ABSTRACT With the facts and figures, what we realized some organization has motivational inspiration with there employee has ... Show more content on Helpwriting.net ... Communication processes are sign–mediated interactions between at least two agents which share a
  • 64. repertoire of signs and semiotic rules. Communication is commonly defined as "the imparting or interchange of thoughts, opinions, or information by speech, writing, or signs". Communication can be perceived as a two–way process in which there is an exchange and progression of thoughts, feelings or ideas towards a mutually accepted goal or direction. Communication includes six components: Context, Sender– encoder, messages, medium, receiver– decoder and feedback. 1. Context Every message, whether oral or written, begins with context. Context is a broad field that includes country, culture, organization and external and internal stimuli. 2. Sender–Encoder As a sender–encoder, you use symbols that express your message and create the desired response. 3. Message You must first decide what the main point of your message is and what other information to include. 4. Medium Your Medium can be the printed words, electronic mail or sound, image, voice, bill boards etc 5. Receiver–Decoder The receiver–decoder is influenced by context and by his or her mental filter 2.6 Inside organizational Communication Internal organizational communication, written media may be memos, reports, bulletins, job descriptions, poster, notes, employee manuals, electronic bulletin boards, even ... Get more on HelpWriting.net ...
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  • 66. Organizational Communication Organizational Communication Shaniqua Jackson COM 425: Effective Communication in Organizations Instructor: Jeremiah Convery February 11, 2013 Communication addresses how information circulates among the employees of a company, how information is passed from one person to another in ways such as email, phone conversations and face–to–face also known as formal and informal communication. Both methods are used with the lower–level employees and within supervisors and management patterns of communication. Communication is one of the most important skills that one can have to be successful in life. Whether you're a student, a family member, a friend, or an employee one cannot just do away with communication. Communication is not only ... Show more content on Helpwriting.net ... The culture in the workplace controls the way the employees behave among themselves as well as with the people they serve. The work culture unites the employees who are otherwise from different backgrounds, families and have varied attitudes and mentalities. This allows the employees a sense of unity within the workplace. (Ghillyer, 2007) Communication helps to promote motivation by informing and clarifying they employees about the task to be done, in which they are performing their assigned duties and in which they can improve their performance if managers see the need to asset that area. This also plays a huge role in altering the individual attitudes. Organizations have the ability to asset and correct employees if they see someone not representing the organization in the correct manner. If not handled in an appreciate manner can lead to conflict and the communication channels can be discarded and not handled effectively. Conflict is defined as: to come into collision or disagreement; be contradictory, at variance, or in opposition; clash. Conflict can be the result of competition in the workplace for resources such as work space and with ones position i.e.; the demonstration of skills and ability, relationship with the boss, co–workers, vendors and customers. Organizations that have mastered the art of conflict resolution have a business advantage. A positive conflict outcome removes performance barriers and allows organizations to meet ... Get more on HelpWriting.net ...
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  • 68. Application Paper : Organizational Communication Theory December 2, 2015 Alethea Hong Chan COM 314 Organizational Theory Dr. Horowitz Alethea Hong Chan COM 314 Organizational Communication Theory Dr. Horowitz December 2, 2015 Application paper Identified by consumers the most recognizable brand in the real estate field, Century 21 West Coast Brokers is a real estate agency aiming to provide brand marks, generate people–oriented organization, as well as communicative and innovative technologies. I work as an administrative assistant as I create advertisements and perform marketing tasks in helping to lease and sell our office properties. Working as a real estate administrative assistant, I am fortunate to have the opportunity to interact with a variety of people at ... Show more content on Helpwriting.net ... "In a very basic sense, we grow up learning about what work means" (Miller, 2014, p.121). Even when similar background like this may be relatable, it is natural and necessary for me to go through the first stage of socialization– anticipatory stage. Anticipatory socialization is the socialization process that occurs before newcomers enter the organization. Going through job searching processes, I am able to learn about Century 21 West Coast Brokers itself as a company, along with its mission goals and core values. As I apply for this specific job position, it is when I first learn about the requirement of my job responsibility. I may be confused and worried that this may not be the right and best job for me, because I still do not have a clear direction and feeling for what this job is going to be like. As mentioned in the book, interviews are served as recruiting and screening tool, information–gathering tool, and socialization tool. I am fortunate to have received a call for an interview where it has given me an opportunity to see a realistic picture of the company itself as well as to ease my uncertainty by asking questions during the interview. The second stage, encounter phase, occurs when I was hired and began working at Century 21 West Coast Brokers. "Louis describes the encounter experience as one of change, contrast, and surprise, and she argues that the newcomer must work ... Get more on HelpWriting.net ...
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  • 70. Organizational Dialogue And Inter Cultural Communication Organizational Dialogue and Inter–Cultural Communication Introduction Communication is unquestionably one of the most critical skills to refine. Communicating effectively and clearly in your own environment and comfort zone is challenging enough, and even more critical and challenging in an exponentially different culture. In this age of cultural diversity and Globalization is being able to communicate in the face of cultural diversity plays a more important than ever. Today in this essay I try to elucidate how cross cultural differences in communication can play havoc in our professional and personal life. The critical incident This happened 2 years back. I had enrolled to take part in a short ... Show more content on Helpwriting.net ... I could see the disappointment on the face of the facilitator. Very soon a translator had to be arranged so that everyone could understand what was being said. It was then that I started thinking about the importance of a Global communication platform and what a sad and bad situation this was, where all wanted to attend the lectures, but no one knew a common language that could binds us together. We could have avoided this situation or even been prepared for it to a certain extent had the facilitator and I been aware that we would be dealing with Non– English Speakers. Relevance to business Now that I reflect upon this one incident, I will try and put into words what my understanding of communication is all about and where it failed in this case and how culture plays a crucial role in cross cultural communication. According to me Communication is a two–way process that involves a sender and a receiver. The sender sends the message and the receiver has to decode it and reply to it. This process of sending and receiving involves the element of understanding in order to decode the message and then finally a response is elicited. The message has to be understood by all if it has to termed a success. But in the case of my short term course experience, this did not happen, until a translator was arranged. In an Organizational and also daily life context ... Get more on HelpWriting.net ...
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  • 72. Interpersonal And Organizational Communication Essay Interpersonal and Organizational Communication Communication is an essential component in any relationship, including how it affects organizational behaviors. Too much, or lack thereof, can determine if the message was properly sent, understood, and received. According to Popovic and Hocenski (2009), leaders need to be able to communicate to their subordinates in language they can understand regardless of their level within the organization (Popovic & Hocenski, 2009, pp. 15–16). Because communication is a vital part of organizational structure, leaders need to have a thorough understanding of communication. "To determine which verbal communication behaviors are commonly used, one needs to first establish the relationship between ... Show more content on Helpwriting.net ... If the communication was not properly channeled, it creates barriers or noise interference which hinders the communication process making the message unclear. Communication should be clear, concise, and succinct to avoid any room for misinterpretation; Negative nonverbal cues such as, facial expressions, hand gestures, and body language, could discredit the person–to–person conversation. Communication scholars argue that one should not assume that more communication is equated with better communication (Keyton, 2013, p. 154), especially with the added use of nonverbal cues. It is understood that interpersonal communication is important, but whether it changes the landscape of a business for the better is another question, altogether. There are both formal and informal communications in the workplace; Formal, dealing with work decisions and the latter, dealing with friendships and non–work–related banter. Research shows that interpersonal communication can have a profound effect in the workplace in both positive and negative manners. Successful communication can ease conflicts and create open channels in conflict management situations. Consequently, choosing the right medium of communicating is key to conveying the intended message; at the same time, active listening also plays a factor in how the intended message is received. "Communication is a topic frequently linked to leadership; however, the linkage often is ... Get more on HelpWriting.net ...
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  • 74. Key Parts Of Organizational Communication Definitions of Key Parts Organizational Communication is best described by as an action that is continually evolving. In a given workplace there must be the sending and receiving of information. This concept is the central component to achieve both individual and common goals. Essentially, there would be no organization without communication. Knowledge Management is an organization's methodology of making their intellectual assets as fully functional, or effective as possible. This is a systematic approach organized to enhance understanding. It's the managing of information in a way that provides an organization with a competitive advantage. Information Systems can be summed in three words: technology, people, and process. Information ... Show more content on Helpwriting.net ... Putting all of the Parts Together How can organizational communication address the complex interaction of knowledge management, information systems, organizational learning, and high performance teams? These parts connect to maximize the value obtained from having Organizational Communication. First, these parts connect to one another in a knowing organization through effective and meaningful global communication. Organizations are complex and the relationships between the parts are interrelated. Best practices emerge from the interactions between the parts. This happens through a complex network of each of the parts are woven together. There is a strong need to combine these parts for an organization to have optimal success. Second is the emphasis on organizational communication as a process. This process yields heightening approaches to interaction in the sociotechnical knowing organization. Organizations that foster this process to take place can lead to better solutions that exceed behavioral expectations. This allows for existing market needs that could not have been foreseen before the process of organizational communication had access to it. Third, the property of holism suggests that a system is "more than the sum of its parts." Systems have interdependent components from the information that goes through the parts. These parts ... Get more on HelpWriting.net ...
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  • 76. Organizational Communication Organizational Communication Organizational Communication is probably the most important type of interpersonal communication a person has to perform in his or her adult life. Communicating with others in the work environment is a process that can not be looked at as a small one, but as a very complex and of utmost significance to a person's life as a whole. We all know communication is a key factor in everyone's life, and communicating in the work place is just a larger key for cultural expectance and normalcy. Everyone communicates with each other in all different aspects of society. When you are younger, school is the main agency for social communication and in later life it is the job you occupy. It is socially stated and seen as a ... Show more content on Helpwriting.net ... But lets move on from that stage into the second one. Let's say you decide to enter the job and proceed with the socialization process. The second stage is called the encounter stage, or the breaking in period. This is in most cases the most difficult stage to go through. This is the stage where you start to understand the attitude, behavior, and communication type in your work environment. In early Socialization it's very tough to know what to expect. Go back to remembering that first day on the new job. You don't know how the people act, or how they communicate with each other. There are many factors to take into consideration. The only way to learn is time. You not only have to learn how they communicate in business issues but personal issues as well. Face it, the work place is a social agent. Work is not always the number one thing on everyone's mind. Social personal communication behaviors are a very important part of the process of organizational communication. The major thing in the process is that a basic interest line is already set in the simple fact that you are co–workers, so you must communicate, and therefore will have a common issues to communicate about. In early part of this stage you try to incorporate past job experiences to use as a communication link. That is what you originally try to base the pattern of ... Get more on HelpWriting.net ...
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  • 78. Reflection On Organizational Culture And Communication Intensively but also with a lot of fun, the last nearly one month's learning journey on Organizational Culture and Communication is a totally refreshing experience for me. At this moment, I still cannot believe I have been in New Zealand for one month. Recalling the brand new life here at homestay, the study in the University of Waikato with more than 80 classmates I never meet before from different countries and background, and the last week's A Night before Christmas outdoor event along with around 20,000 locals, etc. I am so overwhelmed and I realize what I am experiencing is just the application of what I learned from this course. Before this learning journey, I assumed it would not be that challenging and I could do it without so much effort. But the reality gives me a lesson that always being humble. Contrary to the education in China, the approach of teaching, the volume of reading, the demand for self–study, and the effort to be made is much more, which is beyond my expectations. Through all these diversified lectures, assignments, role–play and case study, my cognition about organisation have been keeping evolved. All the knowledge and skills I learned during this learning process have affected and will influence me since I embark my life, study and career here in New Zealand. To be more specified, this unique experience of taking this MBM paper will facilitate my adaptation and integration into this culturally and ethnically diverse country, as well as my career ... Get more on HelpWriting.net ...
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  • 80. My Audience About Hudl, Its Organizational Culture And... Specific Purpose: To inform my audience about Hudl, its organizational culture and communication style. Introduction: So who here is a Cornhusker football fan? Well did you know that our very own football team was Hudl's first client? In 2006, David Graff, a graduate assistant at UNL who was working with the football team at the time, saw the financial inconvenience of handing out individual DVDs and playbooks to players. With the help of two other students from UNL, Brian Kaiser and John Wirtz, they created a software to allow players and coaches to view film and playbooks online, Hudl is now a leading software company revolutionizing the way coaches and athletes practice and study their performances. Over 100,000 teams use it at all sorts of levels. Thesis: It is thanks to the foundation that the three founders built that paved the way to Hudl's success today. First, I will talk about how Hudl's communication style contributes to Hudl's organization. Next, I will discuss how the friendly environment encourages employees to perform well. Finally, I will dive into Hudl's elaborate education system. Transition: Now, I will talk about Hudl's communication. Body: Hudl utilizes many different tools and channels of communication to keep information flowing between employees. Each team at Hudl meets biweekly in person to ensure everyone is updated and kept on the same page. I interviewed Elizabeth Cain at Hudl, a lead Quality Analyst. She is part of the community ... Get more on HelpWriting.net ...