You can pay using credit / debit card of any one of the bank listed under (Any Master / Visa credit card or Debit card of the following banks can be used for making payment) through the ‘PAYMENT GATEWAY OPTION’ by selecting one of the available gateway whose bank charges are displayed. After entering into any one of the gateways, give your debit/credit card details when asked and proceed for payment. For More Information get the updates at : http://www.tnebonlinepayment.in

1. TNEB Online Payment
Paying Tneb payment by Standing in Line is
very tiresome activity. That’s why Tneb
(Tamilnadu Electricity Board) has introduced
Online Payment where we can make Tneb
Online Payment with a few clicks.
What you will learn here:
 How to Make Tneb Online Payment (A Step
by Step Guide).

2. TNEB Online Payment
 Also Available in Video Format. You can
watch video of this article.
 Learn how to pay your Tneb Bill Payment
with a few clicks.
You Can Also Read of the Article below:
 TNEB Online Payment is the easiest way to
avoid standing in Queues for electricity bill
payment. Most of the states in India now
have online bill payment methods and Tamil
Nadu is not behind.

3. TNEB Online Payment
TNEB / TANGEDCO website is the best way of
making payments online in Tamil Nadu. This
website provides all the facilities to make bill
payment online and a lot of their consumers
use it. One just needs to create a login on the
website using the customer number or service
number.
One Time Registration is mandatory to make
online payment.
Steps for TNEB Online Payment for Registered
Users:

4. TNEB Online Payment
Open TNEB / TANGEDCO portal –
https://www.tnebnet.org/awp/login

5. TNEB Online Payment
Enter Username and Password: The following
billing screen appears.

6. TNEB Online Payment
Checking the box against the
outstanding amount, i.e the blue Blue
Box after the due date in the row, the
payment options are populated.
Payment Mode can be through
Payment Gateway (which accepts Debit
Card/credit Card) and Internet
Banking.
Make the payment and you are done
with your TNEB Online Payment.

7. TNEB Online Payment
Some FAQ’s Related to Tneb Online Payment
How to pay using debit/credit card?
 You can pay using credit / debit card of any one of the bank
listed under (Any Master / Visa credit card or Debit card of
the following banks can be used for making payment)
through the ‘PAYMENT GATEWAY OPTION’ by selecting one of
the available gateway whose bank charges are displayed.
After entering into any one of the gateways, give your
debit/credit card details when asked and proceed for
payment.
Can I pay for multiple services? Can I pay for owner / tenant /
relative / friends?
 You may pay for any number of services. The service nos. can
be added using the Add Consumer No button.

8. TNEB Online Payment
How can I monitor the bill payments?
You may have to regularly check up bill status available
in www.tneb.in web site. For registered consumers, a
mail is generated as soon as the reading is made
available from the field.
Should I have to print the e-receipt every time?
Not essential. It is only for the purpose of record. You
may view payment report in the login and also bill
status in www.tneb.in web site.
There is no entry made in the white meter card if I pay
online. Is it mandatory to go to the section office for
making entries?
No. The payment details are available in the database.

9. TNEB Online Payment
When will the data be available in the www.tneb.in site?
 The details will be uploaded to the concerned regional
servers on the subsequent working day.
What shall I do If Receipt Is Not Generated / Error Page
Displayed?
 After a successful transaction, if error page is displayed
instead of the receipt, kindly check whether your bank
account is already debited with the amount of earlier
transaction before attempting to pay again for the same
service no. If debited, please do not attempt to pay
again for the same service no. The receipt will be sent to
your registered email id in reasonable time after
receiving the confirmation from the Bank. Also the
receipt can be viewed in the payment report in your
login id.

10. TNEB Online Payment
My transaction is not successful. If I try again, it
states that it is already paid. What should I do?
 The transaction is broken and will get reconciled
automatically within next three working days.
Check your bank account. If found debited, please
do not attempt to pay again for the same service
no.
What is advance payment and how will it get
adjusted?
 Consumers who has got no outstanding dues
pending and assessment being carried regularly
can make advance payment. The amount will get
adjusted automatically on subsequent assessments.

11. TNEB Online Payment
I paid Advance Payment. How should I check for
subsequent adjustments/balance?
 In the bill status report => Monthly Consumption
Charge Collection Details=> Advance Amount
column depicts the adjusted amount against the
advance paid. In the bill status report =>
Miscellaneous Collection Details=> Pending Amt
column depicts the balance amount available
against the advance paid.
What should I do if I forget my password/username?
 You can recover your password through “Forgot
Password”/ Forgot Username link in the login page.

12. TNEB Online Payment
What is ASD and why should I pay?
The adequacy of Security Deposit (SD)
will be reviewed once in every two years
in case of LT consumers after taking the
interest due for the credit available. If
available deposit is less than the
reviewed Security deposit, the balance
will be collected as Additional Security
deposit (ASD). If the balance amount is
not paid within the due date, the service
is liable for disconnection.

13. TNEB Online Payment
Where shall I check the CC Deposit amount
paid?
 All the payments done towards Deposit could
be viewed in the bill status => Miscellaneous
Collection Details => Account
Description=48100-Cc Deposit.
How shall I get alert for other Service Numbers
in my Id?
 Make use of the Updation / Addition of email
id of SUPPORT link to modify/update email id
and get mail alert.

14. TNEB Online Payment
To which Billing Cycle do I belong?
Assessment in TNEB for the energy
consumed for LT consumers is done
bimonthly. If the assessment is done
during the odd month, you belong to
Odd cycle and vice versa. To know
your Billing cycle, check from the
consumer bill status.

15. TNEB Online Payment
Can I pay the penalties through online?
 If you fail to pay the amount within due date, your
service connection is liable for disconnection. However
if not disconnected, you can pay through online along
with belated surcharges. In case if the service is
disconnected, kindly approach the section office for
getting reconnected.
What is the procedure for getting EB card (White Meter
Card)?
 If the White meter card is lost, you may approach the
section office and get a new card on payment of Rs 5/-
.If the card is full and there is no space to enter the
assessment, the same will be issued free of cost.
The address in the web site appears to be wrong.
The address corrections have to be done at the section
office.

16. TNEB Online Payment
What to do for name transfer?
 An application has to be submitted to the
concerned section office along with supporting
documents. The name will be transferred to the
new owner on payment of necessary name transfer
fees. The details are available under Miscellaneous
Charges in the Schedule of Tariff of Billing Services
link in www.tneb.in
Where shall I find the tariff details?
 This could be found in the bill status.

17. TNEB Online Payment
When I select the consumer for payment
message displayed is ‘PREVIOUS ASSESSMENT
NOT DONE’?
 This means no assessment entry has been
made by your local EB office for two billing
cycle viz., present cycle and previous cycle. In
this case the option for advance payment will
also be blocked and the consumer will be able
to pay only after reading updation by the
concerned Section Office.
 Hope you enjoyed this article, I would love to
see your responses.

18. TNEB Online Payment
You can also get latest updates and also
get register at :
http://www.tnebonlinepayment.in

19. THANK YOU