SlideShare a Scribd company logo
1 of 13
CORPORATE 
COMMUNICATION 
Need of English Language in 
Indian Context 
In Private Organizations
What is communication? 
• Communication is the 
activity of conveying 
information. 
Communication has been 
derived from the Latin 
word "communis", 
meaning to share. 
• Communication requires a 
sender, a message, and an 
intended recipient, a 
medium 
Shashank Kapoor
Communication fundamentals 
Shashank Kapoor
Top management 
Production Unit 
HR 
Finance 
PR 
Customer 
Service 
The Public 
Media 
Customers 
Employees 
Government 
Investors 
Shashank Kapoor
Corporate Communication 
Corporate communication is the total communication 
activity generated by a company and directed at all 
relevant target groups to achieve its planned objectives 
and create favorable relationships with stakeholders on 
which the company depends. 
Shashank Kapoor
“Objectives” of effective communication.. 
• Builds strong business relationships 
• Internal and external co-ordination 
• Builds and maintains the brand image of the company 
• Gives competitive advantage to the organization 
Shashank Kapoor
Importance of English Language 
• Assistant Official Language of India 
• International / Global Language 
• Language of Science and Technology 
• Language of Administration 
• Language of Education 
Shashank Kapoor
Of the survey 
Shashank Kapoor
Findings from the survey 
A survey was done by our team in Chandigarh, Mohali & 
Panchkula amongst the employees of the private organizations, 
which includes the private banks, like HDFC, Yes Bank, etc. 
Infosys and other private firms in the tricity. 
The sample size was 200. 
The primary data was collected via the responses through a 
questionnaire. 
Shashank Kapoor
• Most of the respondents speak English, but only when they are in an 
official meeting. 
• The respondents rarely speak in English with their family members. 
• The respondents communicate with their co-workers in English only 
in their offices, but outside their work, they communicate in their 
local languages. 
• Major of the respondents watch English movies and English TV 
shows. This shows that they are well acquainted with English 
language. 
• We also found that English is the official mode of communication 
used in the corporates to communicate with their clients. But they 
use their local languages more often to communicate amongst 
themselves. 
Shashank Kapoor
• Making it compulsory to communicate in English within the office 
premises. 
• Watch English movies and talk shows to improve the level of the 
language. 
• The corporates can provide trainings of effective communication. 
• Starting clubs wherein the members would be given trainings by 
known trainers and different workshops could be organized. 
Shashank Kapoor
The road ahead 
“Nothing ever becomes real till it is 
experienced” 
Shashank Kapoor
Shashank Kapoor

More Related Content

Similar to Communication Skills

Presentation Skills
Presentation SkillsPresentation Skills
Presentation Skills
Fozan Rizvi
 
Upgrading your professional development plans for todays global employees
Upgrading your professional development plans for todays global employeesUpgrading your professional development plans for todays global employees
Upgrading your professional development plans for todays global employees
Human Capital Media
 
Elite Linguistic Network - Business Chinese & Culture
Elite Linguistic Network - Business Chinese & CultureElite Linguistic Network - Business Chinese & Culture
Elite Linguistic Network - Business Chinese & Culture
Elite Linguistic
 

Similar to Communication Skills (20)

MDP on Soft Skills for Department of Post,GOI DATED 24th June at RIT Rajaramn...
MDP on Soft Skills for Department of Post,GOI DATED 24th June at RIT Rajaramn...MDP on Soft Skills for Department of Post,GOI DATED 24th June at RIT Rajaramn...
MDP on Soft Skills for Department of Post,GOI DATED 24th June at RIT Rajaramn...
 
Presentation Skills
Presentation SkillsPresentation Skills
Presentation Skills
 
Inlingua Bangalore Language Leaning Centre
Inlingua Bangalore Language Leaning CentreInlingua Bangalore Language Leaning Centre
Inlingua Bangalore Language Leaning Centre
 
Upgrading your professional development plans for todays global employees
Upgrading your professional development plans for todays global employeesUpgrading your professional development plans for todays global employees
Upgrading your professional development plans for todays global employees
 
Profile-Simmy
Profile-SimmyProfile-Simmy
Profile-Simmy
 
Speakwell - English Language enablement for our Nation
Speakwell - English Language enablement  for our NationSpeakwell - English Language enablement  for our Nation
Speakwell - English Language enablement for our Nation
 
KPI Training Jakarta - Presented by Nick Blake at JBN
KPI Training Jakarta - Presented by Nick Blake at JBNKPI Training Jakarta - Presented by Nick Blake at JBN
KPI Training Jakarta - Presented by Nick Blake at JBN
 
Jennifer Kumar - Resume, Professional Experience
Jennifer Kumar - Resume, Professional ExperienceJennifer Kumar - Resume, Professional Experience
Jennifer Kumar - Resume, Professional Experience
 
Presentation for business networking
Presentation for business networkingPresentation for business networking
Presentation for business networking
 
Elite Linguistic Network - Business Chinese & Culture
Elite Linguistic Network - Business Chinese & CultureElite Linguistic Network - Business Chinese & Culture
Elite Linguistic Network - Business Chinese & Culture
 
Business communication
Business communicationBusiness communication
Business communication
 
Week 8 presentation
Week 8   presentationWeek 8   presentation
Week 8 presentation
 
Efb brochure (intl)
Efb brochure (intl)Efb brochure (intl)
Efb brochure (intl)
 
COM 295 Final Exam Guide3
COM 295 Final Exam Guide3COM 295 Final Exam Guide3
COM 295 Final Exam Guide3
 
Finding Your Social Media Voice
Finding Your Social Media VoiceFinding Your Social Media Voice
Finding Your Social Media Voice
 
Communication skills
Communication skillsCommunication skills
Communication skills
 
TESL 2010 Conference Presentation- Tuula Lindholm
TESL 2010 Conference Presentation- Tuula LindholmTESL 2010 Conference Presentation- Tuula Lindholm
TESL 2010 Conference Presentation- Tuula Lindholm
 
Developing and building a great nonprofit brand
Developing and building a great nonprofit brandDeveloping and building a great nonprofit brand
Developing and building a great nonprofit brand
 
English learning center in chandigarh
English learning center in chandigarhEnglish learning center in chandigarh
English learning center in chandigarh
 
PPC Conference
PPC ConferencePPC Conference
PPC Conference
 

More from Shashank Kapoor

More from Shashank Kapoor (8)

Social Networking
Social NetworkingSocial Networking
Social Networking
 
SIGNIFICANCE OF INVENTORY MANAGEMENT IN VITA MILK PLANT, AMBALA CITY, HARYANA
SIGNIFICANCE OF INVENTORY MANAGEMENT  IN VITA MILK PLANT, AMBALA CITY, HARYANASIGNIFICANCE OF INVENTORY MANAGEMENT  IN VITA MILK PLANT, AMBALA CITY, HARYANA
SIGNIFICANCE OF INVENTORY MANAGEMENT IN VITA MILK PLANT, AMBALA CITY, HARYANA
 
Ranbaxy cost accounting (profit centre & cost centre of ranbaxy)
Ranbaxy cost accounting (profit centre & cost centre of ranbaxy)Ranbaxy cost accounting (profit centre & cost centre of ranbaxy)
Ranbaxy cost accounting (profit centre & cost centre of ranbaxy)
 
Accounting system intro and accounting system of reliance industries
Accounting system intro and accounting system of reliance industriesAccounting system intro and accounting system of reliance industries
Accounting system intro and accounting system of reliance industries
 
Go drej marketin
Go drej marketinGo drej marketin
Go drej marketin
 
I ndex no_stats
I ndex no_statsI ndex no_stats
I ndex no_stats
 
Indian Automobile Sector (Oligopoly to monopolistic transformation)
Indian Automobile Sector (Oligopoly to monopolistic transformation)Indian Automobile Sector (Oligopoly to monopolistic transformation)
Indian Automobile Sector (Oligopoly to monopolistic transformation)
 
DEFINING THE MARKETING RESEARCH PROBLEM AND DEVELOPING AN APPROACH
DEFINING THE MARKETING RESEARCH PROBLEM AND DEVELOPING AN APPROACHDEFINING THE MARKETING RESEARCH PROBLEM AND DEVELOPING AN APPROACH
DEFINING THE MARKETING RESEARCH PROBLEM AND DEVELOPING AN APPROACH
 

Recently uploaded

No Advance 8868886958 Chandigarh Call Girls , Indian Call Girls For Full Nigh...
No Advance 8868886958 Chandigarh Call Girls , Indian Call Girls For Full Nigh...No Advance 8868886958 Chandigarh Call Girls , Indian Call Girls For Full Nigh...
No Advance 8868886958 Chandigarh Call Girls , Indian Call Girls For Full Nigh...
Sheetaleventcompany
 
If this Giant Must Walk: A Manifesto for a New Nigeria
If this Giant Must Walk: A Manifesto for a New NigeriaIf this Giant Must Walk: A Manifesto for a New Nigeria
If this Giant Must Walk: A Manifesto for a New Nigeria
Kayode Fayemi
 

Recently uploaded (20)

ICT role in 21st century education and it's challenges.pdf
ICT role in 21st century education and it's challenges.pdfICT role in 21st century education and it's challenges.pdf
ICT role in 21st century education and it's challenges.pdf
 
Mohammad_Alnahdi_Oral_Presentation_Assignment.pptx
Mohammad_Alnahdi_Oral_Presentation_Assignment.pptxMohammad_Alnahdi_Oral_Presentation_Assignment.pptx
Mohammad_Alnahdi_Oral_Presentation_Assignment.pptx
 
BDSM⚡Call Girls in Sector 97 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 97 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 97 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 97 Noida Escorts >༒8448380779 Escort Service
 
No Advance 8868886958 Chandigarh Call Girls , Indian Call Girls For Full Nigh...
No Advance 8868886958 Chandigarh Call Girls , Indian Call Girls For Full Nigh...No Advance 8868886958 Chandigarh Call Girls , Indian Call Girls For Full Nigh...
No Advance 8868886958 Chandigarh Call Girls , Indian Call Girls For Full Nigh...
 
Dreaming Music Video Treatment _ Project & Portfolio III
Dreaming Music Video Treatment _ Project & Portfolio IIIDreaming Music Video Treatment _ Project & Portfolio III
Dreaming Music Video Treatment _ Project & Portfolio III
 
The workplace ecosystem of the future 24.4.2024 Fabritius_share ii.pdf
The workplace ecosystem of the future 24.4.2024 Fabritius_share ii.pdfThe workplace ecosystem of the future 24.4.2024 Fabritius_share ii.pdf
The workplace ecosystem of the future 24.4.2024 Fabritius_share ii.pdf
 
Dreaming Marissa Sánchez Music Video Treatment
Dreaming Marissa Sánchez Music Video TreatmentDreaming Marissa Sánchez Music Video Treatment
Dreaming Marissa Sánchez Music Video Treatment
 
Report Writing Webinar Training
Report Writing Webinar TrainingReport Writing Webinar Training
Report Writing Webinar Training
 
BDSM⚡Call Girls in Sector 93 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 93 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 93 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 93 Noida Escorts >༒8448380779 Escort Service
 
Re-membering the Bard: Revisiting The Compleat Wrks of Wllm Shkspr (Abridged)...
Re-membering the Bard: Revisiting The Compleat Wrks of Wllm Shkspr (Abridged)...Re-membering the Bard: Revisiting The Compleat Wrks of Wllm Shkspr (Abridged)...
Re-membering the Bard: Revisiting The Compleat Wrks of Wllm Shkspr (Abridged)...
 
Busty Desi⚡Call Girls in Sector 51 Noida Escorts >༒8448380779 Escort Service-...
Busty Desi⚡Call Girls in Sector 51 Noida Escorts >༒8448380779 Escort Service-...Busty Desi⚡Call Girls in Sector 51 Noida Escorts >༒8448380779 Escort Service-...
Busty Desi⚡Call Girls in Sector 51 Noida Escorts >༒8448380779 Escort Service-...
 
Thirunelveli call girls Tamil escorts 7877702510
Thirunelveli call girls Tamil escorts 7877702510Thirunelveli call girls Tamil escorts 7877702510
Thirunelveli call girls Tamil escorts 7877702510
 
Presentation on Engagement in Book Clubs
Presentation on Engagement in Book ClubsPresentation on Engagement in Book Clubs
Presentation on Engagement in Book Clubs
 
AWS Data Engineer Associate (DEA-C01) Exam Dumps 2024.pdf
AWS Data Engineer Associate (DEA-C01) Exam Dumps 2024.pdfAWS Data Engineer Associate (DEA-C01) Exam Dumps 2024.pdf
AWS Data Engineer Associate (DEA-C01) Exam Dumps 2024.pdf
 
If this Giant Must Walk: A Manifesto for a New Nigeria
If this Giant Must Walk: A Manifesto for a New NigeriaIf this Giant Must Walk: A Manifesto for a New Nigeria
If this Giant Must Walk: A Manifesto for a New Nigeria
 
Introduction to Prompt Engineering (Focusing on ChatGPT)
Introduction to Prompt Engineering (Focusing on ChatGPT)Introduction to Prompt Engineering (Focusing on ChatGPT)
Introduction to Prompt Engineering (Focusing on ChatGPT)
 
Governance and Nation-Building in Nigeria: Some Reflections on Options for Po...
Governance and Nation-Building in Nigeria: Some Reflections on Options for Po...Governance and Nation-Building in Nigeria: Some Reflections on Options for Po...
Governance and Nation-Building in Nigeria: Some Reflections on Options for Po...
 
Call Girl Number in Khar Mumbai📲 9892124323 💞 Full Night Enjoy
Call Girl Number in Khar Mumbai📲 9892124323 💞 Full Night EnjoyCall Girl Number in Khar Mumbai📲 9892124323 💞 Full Night Enjoy
Call Girl Number in Khar Mumbai📲 9892124323 💞 Full Night Enjoy
 
SaaStr Workshop Wednesday w/ Lucas Price, Yardstick
SaaStr Workshop Wednesday w/ Lucas Price, YardstickSaaStr Workshop Wednesday w/ Lucas Price, Yardstick
SaaStr Workshop Wednesday w/ Lucas Price, Yardstick
 
lONG QUESTION ANSWER PAKISTAN STUDIES10.
lONG QUESTION ANSWER PAKISTAN STUDIES10.lONG QUESTION ANSWER PAKISTAN STUDIES10.
lONG QUESTION ANSWER PAKISTAN STUDIES10.
 

Communication Skills

  • 1. CORPORATE COMMUNICATION Need of English Language in Indian Context In Private Organizations
  • 2. What is communication? • Communication is the activity of conveying information. Communication has been derived from the Latin word "communis", meaning to share. • Communication requires a sender, a message, and an intended recipient, a medium Shashank Kapoor
  • 4. Top management Production Unit HR Finance PR Customer Service The Public Media Customers Employees Government Investors Shashank Kapoor
  • 5. Corporate Communication Corporate communication is the total communication activity generated by a company and directed at all relevant target groups to achieve its planned objectives and create favorable relationships with stakeholders on which the company depends. Shashank Kapoor
  • 6. “Objectives” of effective communication.. • Builds strong business relationships • Internal and external co-ordination • Builds and maintains the brand image of the company • Gives competitive advantage to the organization Shashank Kapoor
  • 7. Importance of English Language • Assistant Official Language of India • International / Global Language • Language of Science and Technology • Language of Administration • Language of Education Shashank Kapoor
  • 8. Of the survey Shashank Kapoor
  • 9. Findings from the survey A survey was done by our team in Chandigarh, Mohali & Panchkula amongst the employees of the private organizations, which includes the private banks, like HDFC, Yes Bank, etc. Infosys and other private firms in the tricity. The sample size was 200. The primary data was collected via the responses through a questionnaire. Shashank Kapoor
  • 10. • Most of the respondents speak English, but only when they are in an official meeting. • The respondents rarely speak in English with their family members. • The respondents communicate with their co-workers in English only in their offices, but outside their work, they communicate in their local languages. • Major of the respondents watch English movies and English TV shows. This shows that they are well acquainted with English language. • We also found that English is the official mode of communication used in the corporates to communicate with their clients. But they use their local languages more often to communicate amongst themselves. Shashank Kapoor
  • 11. • Making it compulsory to communicate in English within the office premises. • Watch English movies and talk shows to improve the level of the language. • The corporates can provide trainings of effective communication. • Starting clubs wherein the members would be given trainings by known trainers and different workshops could be organized. Shashank Kapoor
  • 12. The road ahead “Nothing ever becomes real till it is experienced” Shashank Kapoor