Why Peripheral competencies are important for Business Analysts?
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Like, they say Business analysis is like a two-sided coin. Despite the fact that BA have mastered activities like - tools and techniques and domain knowledge which makes the BA efficient. However, there is another side of coin where BA need to be effective as well. There is a key aspect of business analysis that everyone should be aware of, the peripheral competencies. Peripheral Competencies are the skills, knowledge, and characteristics of a BA that help support their activities.
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Why Peripheral competencies are important for Business Analysts?
- 1. Why Peripheral competencies are important for Business Analysts? - Shashank Jain, Sr. Business Analyst, CGI
- 3. Expectations from a Business Analyst Account Manager Project Manager Developer Tester Governance Team Clients Leave great impact We need more business Don’t overcommit Stay within scope Provide detailed, clear and easy to understand requirements Provide complete understand and review test cases Properly manage requirement documents, fulfill audit needs Add value to project Once requirement told, will not repeat
- 4. Business Analysis: Two-Sided Coin BA Activities Tools Techniques Domain Knowledge Peripheral Competencies Skill Knowledge Characteristics By Source, Fair use, http://kulraj-the-numismatist.blogspot.com/2009/08/one-rupee-coins-republic-india-vi.html
- 5. Peripheral Competencies 1. Ability to comprehend 2. Accountability 3. Appreciation of culture 4. Articulation skills 5. Attention to detail 6. Business analysis applications or software 7. Business analysis standards 8. Business strategy 9. Business trends 10. Business writing skills 11. Category formation 12. Communication tools 13. Conceptual thinking 14. Conflict management 15. Continuous learning 16. Creative thinking 17. Critical thinking 18. Data analysis 19. Decision making 20. Documentation & recording skills 21. Domain knowledge 22. Emotional intelligence 23. Empathy 24. Ethics 25. Financial acumen 26. Flexibility 27. General studies 28. Industry knowledge 29. Influencing skills 30. Interaction skills 31. Investigation skills 32. Managing complexity 33. Modelling acumen 34. Multitasking 35. Negotiation skills 36. Networking skills 37. Observation skills 38. Office productivity tools 39. Organization knowledge 40. Organizing skills 41. Pattern recognition 42. PDLC and PLC 43. Positive attitude 44. Presentation skills 45. Principles of design 46. Problem solving 47. Process centric approach 48. Process improvement methodologies 49. Process mapping skills 50. Project management skills 51. Prototyping 52. Public speaking 53. Quantitative skills 54. Questioning skills 55. Reasoning skills 56. Regulatory framework 57. Research methodology 58. Retention skills 59. Risk management 60. Solution knowledge 61. Stakeholder management 62. Storytelling 63. Systems thinking 64. Teaching skills 65. Team-working 66. Time management 67. Trustworthiness 68. Uncertainty tolerance 69. User experience design 70. Verbal communication 71. Visual thinking 72. Written communication 73. Humility 74. Language Skills 75. Design Thinking
- 6. Category Formation Using categories in organizing incoming information improves the processing and memory of information; it facilitates abstract thought.
- 7. Analytical Thinking and Problem-solving Ability to comprehend Category Formation Conception Thinking Continuous Learning Conceptual Thinking Creative Thinking Critical thinking Data Analysis Decision Making Design Thinking General Studies Modelling Acumen Observation Skills Pattern Recognition Problem Solving Quantitative Skills Reasoning Skills Systems Thinking Visual Thinking Behavioral Characteristics Accountability Attention to detail Emotional Intelligence Empathy Ethics Flexibility Humility Managing Complexity Multitasking Organizing Skills Positive Attitude Public Speaking Retention Skills Time Management Trustworthiness Uncertainty Tolerance Communication skills Articulation Skills Business Writing Skills Documentation and Recording Skills Language Skills Presentation Skills Verbal Communication Written Communication Business Knowledge Appreciation of Culture Business Strategy Business Trends Domain knowledge Financial Acumen Industry Knowledge Organization Knowledge Process Centric Approach Process Improvement Methodologies Process Mapping Skills Regulatory Framework Research Methodology Solution Knowledge Design Thinking Principles of Design Prototyping User Experience Design Interaction Skills Conflict Management Influencing Skills Interaction Skills Investigation Skills Negotiation Skills Networking Skills Project Management Skills Questioning Skills Risk Management Stakeholder Management Storytelling Teaching Skills Team-working Tools and Technologies Business Analysis Applications Business Analysis Standards Communication Tools Office Productivity Tools PDLC and PLC Peripheral Competencies (categorized)
- 8. By Source, Fair use, https://davidparker9.wordpress.com/2010/02/10/lets-talk-about-the-elephant-in-the-room/ Stakeholder Management • Judgement • Sampling • Collaborate • Things are complex
- 9. By Source, Fair use, https://en.wikipedia.org/w/index.php?curid=29051711
- 10. Peripheral Competencies (Categorized) User needs and expectations Analytical Thinking and Problem-solving Category Formation Conception Thinking Continuous Learning Conceptual Thinking Creative Thinking Critical thinking Data Analysis Decision Making Design Thinking General Studies Modelling Acumen Observation Skills Pattern Recognition Problem Solving Quantitative Skills Reasoning Skills Systems Thinking Visual Thinking Behavioral Characteristics Accountability Attention to detail Emotional Intelligence Flexibility Managing Complexity Multitasking Organizing Skills Positive Attitude Public Speaking Retention Skills Time Management Trustworthiness Uncertainty Tolerance Communication skills Business Writing Skills Documentation and Recording Skills Presentation Skills Written Communication Business Knowledge Appreciation of Culture Business Strategy Business Trends Domain knowledge Financial Acumen Industry Knowledge Organization Knowledge Process Centric Approach Process Improvement Methodologies Process Mapping Skills Regulatory Framework Research Methodology Solution Knowledge Design Thinking Principles of Design Prototyping User Experience Design Interaction Skills Conflict Management Influencing Skills Ability to comprehend Empathy Ethics Humility Articulation Skills Language Skills Verbal Communication Interaction Skills Investigation Skills Negotiation Skills Networking Skills Project Management Skills Questioning Skills Risk Management Stakeholder Management Storytelling Teaching Skills Team-working Tools and Technologies Business Analysis Applications Business Analysis Standards Communication Tools Office Productivity Tools PDLC and PLC By Source, Fair use, https://en.wikipedia.org/w/index.php?curid=29051711
- 11. Peripheral Competencies (Categorized) Delivered within the project’s constraints Analytical Thinking and Problem-solving Ability to comprehend Category Formation Conception Thinking Continuous Learning Conceptual Thinking Creative Thinking Critical thinking Data Analysis Decision Making Design Thinking General Studies Modelling Acumen Observation Skills Pattern Recognition Problem Solving Quantitative Skills Reasoning Skills Systems Thinking Visual Thinking Behavioral Characteristics Accountability Attention to detail Emotional Intelligence Empathy Ethics Flexibility Humility Managing Complexity Multitasking Organizing Skills Positive Attitude Public Speaking Retention Skills Time Management Trustworthiness Uncertainty Tolerance Communication skills Articulation Skills Business Writing Skills Documentation and Recording Skills Language Skills Presentation Skills Verbal Communication Written Communication Business Knowledge Appreciation of Culture Business Strategy Business Trends Domain knowledge Financial Acumen Industry Knowledge Organization Knowledge Process Centric Approach Process Improvement Methodologies Process Mapping Skills Regulatory Framework Research Methodology Solution Knowledge Design Thinking Principles of Design Prototyping User Experience Design Interaction Skills Conflict Management Influencing Skills Interaction Skills Investigation Skills Negotiation Skills Networking Skills Project Management Skills Questioning Skills Risk Management Stakeholder Management Storytelling Teaching Skills Team-working Tools and Technologies Business Analysis Applications Business Analysis Standards Communication Tools Office Productivity Tools PDLC and PLC By Source, Fair use, https://en.wikipedia.org/w/index.php?curid=29051711
- 12. Peripheral Competencies (Categorized) Budget and Timeframe Analytical Thinking and Problem-solving Ability to comprehend Category Formation Conception Thinking Continuous Learning Conceptual Thinking Creative Thinking Critical thinking Data Analysis Decision Making Design Thinking General Studies Modelling Acumen Observation Skills Pattern Recognition Problem Solving Quantitative Skills Reasoning Skills Systems Thinking Visual Thinking Behavioral Characteristics Accountability Attention to detail Emotional Intelligence Empathy Ethics Flexibility Humility Managing Complexity Multitasking Organizing Skills Positive Attitude Public Speaking Retention Skills Time Management Trustworthiness Uncertainty Tolerance Communication skills Articulation Skills Business Writing Skills Documentation and Recording Skills Language Skills Presentation Skills Verbal Communication Written Communication Business Knowledge Appreciation of Culture Business Strategy Business Trends Domain knowledge Financial Acumen Industry Knowledge Organization Knowledge Process Centric Approach Process Improvement Methodologies Process Mapping Skills Regulatory Framework Research Methodology Solution Knowledge Design Thinking Principles of Design Prototyping User Experience Design Interaction Skills Conflict Management Influencing Skills Interaction Skills Investigation Skills Negotiation Skills Networking Skills Project Management Skills Questioning Skills Risk Management Stakeholder Management Storytelling Teaching Skills Team-working Tools and Technologies Business Analysis Applications Business Analysis Standards Communication Tools Office Productivity Tools PDLC and PLC By Source, Fair use, https://en.wikipedia.org/w/index.php?curid=29051711
- 13. Peripheral Competencies (Categorized) Current IT capabilities & integrations Analytical Thinking and Problem-solving Ability to comprehend Category Formation Conception Thinking Continuous Learning Conceptual Thinking Creative Thinking Critical thinking Data Analysis Decision Making Design Thinking General Studies Modelling Acumen Observation Skills Pattern Recognition Problem Solving Quantitative Skills Reasoning Skills Systems Thinking Visual Thinking Behavioral Characteristics Accountability Attention to detail Emotional Intelligence Empathy Ethics Flexibility Humility Managing Complexity Multitasking Organizing Skills Positive Attitude Public Speaking Retention Skills Time Management Trustworthiness Uncertainty Tolerance Communication skills Articulation Skills Business Writing Skills Documentation and Recording Skills Language Skills Presentation Skills Verbal Communication Written Communication Business Knowledge Appreciation of Culture Business Strategy Business Trends Domain knowledge Financial Acumen Industry Knowledge Organization Knowledge Process Centric Approach Process Improvement Methodologies Process Mapping Skills Regulatory Framework Research Methodology Solution Knowledge Design Thinking Principles of Design Prototyping User Experience Design Interaction Skills Conflict Management Influencing Skills Interaction Skills Investigation Skills Negotiation Skills Networking Skills Project Management Skills Questioning Skills Risk Management Stakeholder Management Storytelling Teaching Skills Team-working Tools and Technologies Business Analysis Applications Business Analysis Standards Communication Tools Office Productivity Tools PDLC and PLC By Source, Fair use, https://en.wikipedia.org/w/index.php?curid=29051711
- 14. Peripheral Competencies (Categorized) Story, Scripts and Storyboard Analytical Thinking and Problem-solving Ability to comprehend Category Formation Conception Thinking Continuous Learning Conceptual Thinking Creative Thinking Critical thinking Data Analysis Decision Making Design Thinking General Studies Modelling Acumen Observation Skills Pattern Recognition Problem Solving Quantitative Skills Reasoning Skills Systems Thinking Visual Thinking Behavioral Characteristics Accountability Attention to detail Emotional Intelligence Empathy Ethics Flexibility Humility Managing Complexity Multitasking Organizing Skills Positive Attitude Public Speaking Retention Skills Time Management Trustworthiness Uncertainty Tolerance Communication skills Articulation Skills Business Writing Skills Documentation and Recording Skills Language Skills Presentation Skills Verbal Communication Written Communication Business Knowledge Appreciation of Culture Business Strategy Business Trends Domain knowledge Financial Acumen Industry Knowledge Organization Knowledge Process Centric Approach Process Improvement Methodologies Process Mapping Skills Regulatory Framework Research Methodology Solution Knowledge Design Thinking Principles of Design Prototyping User Experience Design Interaction Skills Conflict Management Influencing Skills Interaction Skills Investigation Skills Negotiation Skills Networking Skills Project Management Skills Questioning Skills Risk Management Stakeholder Management Storytelling Teaching Skills Team-working Tools and Technologies Business Analysis Applications Business Analysis Standards Communication Tools Office Productivity Tools PDLC and PLC By Source, Fair use, https://en.wikipedia.org/w/index.php?curid=29051711
- 15. Peripheral Competencies (Categorized) Scenes Analytical Thinking and Problem-solving Ability to comprehend Category Formation Conception Thinking Continuous Learning Conceptual Thinking Creative Thinking Critical thinking Data Analysis Decision Making Design Thinking General Studies Modelling Acumen Observation Skills Pattern Recognition Problem Solving Quantitative Skills Reasoning Skills Systems Thinking Visual Thinking Behavioral Characteristics Accountability Attention to detail Emotional Intelligence Empathy Ethics Flexibility Humility Managing Complexity Multitasking Organizing Skills Positive Attitude Public Speaking Retention Skills Time Management Trustworthiness Uncertainty Tolerance Communication skills Articulation Skills Business Writing Skills Documentation and Recording Skills Language Skills Presentation Skills Verbal Communication Written Communication Business Knowledge Appreciation of Culture Business Strategy Business Trends Domain knowledge Financial Acumen Industry Knowledge Organization Knowledge Process Centric Approach Process Improvement Methodologies Process Mapping Skills Regulatory Framework Research Methodology Solution Knowledge Design Thinking Principles of Design Prototyping User Experience Design Interaction Skills Conflict Management Influencing Skills Interaction Skills Investigation Skills Negotiation Skills Networking Skills Project Management Skills Questioning Skills Risk Management Stakeholder Management Storytelling Teaching Skills Team-working Tools and Technologies Business Analysis Applications Business Analysis Standards Communication Tools Office Productivity Tools PDLC and PLC By Source, Fair use, https://en.wikipedia.org/w/index.php?curid=29051711
- 16. Peripheral Competencies (Categorized) Complete Story – with ideas and needs Analytical Thinking and Problem-solving Ability to comprehend Category Formation Conception Thinking Continuous Learning Conceptual Thinking Creative Thinking Critical thinking Data Analysis Decision Making Design Thinking General Studies Modelling Acumen Observation Skills Pattern Recognition Problem Solving Quantitative Skills Reasoning Skills Systems Thinking Visual Thinking Behavioral Characteristics Accountability Attention to detail Emotional Intelligence Empathy Ethics Flexibility Humility Managing Complexity Multitasking Organizing Skills Positive Attitude Public Speaking Retention Skills Time Management Trustworthiness Uncertainty Tolerance Communication skills Articulation Skills Business Writing Skills Documentation and Recording Skills Language Skills Presentation Skills Verbal Communication Written Communication Business Knowledge Appreciation of Culture Business Strategy Business Trends Domain knowledge Financial Acumen Industry Knowledge Organization Knowledge Process Centric Approach Process Improvement Methodologies Process Mapping Skills Regulatory Framework Research Methodology Solution Knowledge Design Thinking Principles of Design Prototyping User Experience Design Interaction Skills Conflict Management Influencing Skills Interaction Skills Investigation Skills Negotiation Skills Networking Skills Project Management Skills Questioning Skills Risk Management Stakeholder Management Storytelling Teaching Skills Team-working Tools and Technologies Business Analysis Applications Business Analysis Standards Communication Tools Office Productivity Tools PDLC and PLC By Source, Fair use, https://en.wikipedia.org/w/index.php?curid=29051711
- 17. Peripheral Competencies (Categorized) Know audience and present Analytical Thinking and Problem-solving Ability to comprehend Category Formation Conception Thinking Continuous Learning Conceptual Thinking Creative Thinking Critical thinking Data Analysis Decision Making Design Thinking General Studies Modelling Acumen Observation Skills Pattern Recognition Problem Solving Quantitative Skills Reasoning Skills Systems Thinking Visual Thinking Behavioral Characteristics Accountability Attention to detail Emotional Intelligence Empathy Ethics Flexibility Humility Managing Complexity Multitasking Organizing Skills Positive Attitude Public Speaking Retention Skills Time Management Trustworthiness Uncertainty Tolerance Communication skills Articulation Skills Business Writing Skills Documentation and Recording Skills Language Skills Presentation Skills Verbal Communication Written Communication Business Knowledge Appreciation of Culture Business Strategy Business Trends Domain knowledge Financial Acumen Industry Knowledge Organization Knowledge Process Centric Approach Process Improvement Methodologies Process Mapping Skills Regulatory Framework Research Methodology Solution Knowledge Design Thinking Principles of Design Prototyping User Experience Design Interaction Skills Conflict Management Influencing Skills Interaction Skills Investigation Skills Negotiation Skills Networking Skills Project Management Skills Questioning Skills Risk Management Stakeholder Management Storytelling Teaching Skills Team-working Tools and Technologies Business Analysis Applications Business Analysis Standards Communication Tools Office Productivity Tools PDLC and PLC By Source, Fair use, https://en.wikipedia.org/w/index.php?curid=29051711
- 18. Peripheral Competencies (Categorized) Accept that it might not get right in First attempt Analytical Thinking and Problem-solving Ability to comprehend Category Formation Conception Thinking Continuous Learning Conceptual Thinking Creative Thinking Critical thinking Data Analysis Decision Making Design Thinking General Studies Modelling Acumen Observation Skills Pattern Recognition Problem Solving Quantitative Skills Reasoning Skills Systems Thinking Visual Thinking Behavioral Characteristics Accountability Attention to detail Emotional Intelligence Empathy Ethics Flexibility Humility Managing Complexity Multitasking Organizing Skills Positive Attitude Public Speaking Retention Skills Time Management Trustworthiness Uncertainty Tolerance Communication skills Articulation Skills Business Writing Skills Documentation and Recording Skills Language Skills Presentation Skills Verbal Communication Written Communication Business Knowledge Appreciation of Culture Business Strategy Business Trends Domain knowledge Financial Acumen Industry Knowledge Organization Knowledge Process Centric Approach Process Improvement Methodologies Process Mapping Skills Regulatory Framework Research Methodology Solution Knowledge Design Thinking Principles of Design Prototyping User Experience Design Interaction Skills Conflict Management Influencing Skills Interaction Skills Investigation Skills Negotiation Skills Networking Skills Project Management Skills Questioning Skills Risk Management Stakeholder Management Storytelling Teaching Skills Team-working Tools and Technologies Business Analysis Applications Business Analysis Standards Communication Tools Office Productivity Tools PDLC and PLC By Source, Fair use, https://en.wikipedia.org/w/index.php?curid=29051711
- 19. Peripheral Competencies (Categorized) Making Analytical Thinking and Problem-solving Ability to comprehend Category Formation Conception Thinking Continuous Learning Conceptual Thinking Creative Thinking Critical thinking Data Analysis Decision Making Design Thinking General Studies Modelling Acumen Observation Skills Pattern Recognition Problem Solving Quantitative Skills Reasoning Skills Systems Thinking Visual Thinking Behavioral Characteristics Accountability Attention to detail Emotional Intelligence Empathy Ethics Flexibility Humility Managing Complexity Multitasking Organizing Skills Positive Attitude Public Speaking Retention Skills Time Management Trustworthiness Uncertainty Tolerance Communication skills Articulation Skills Business Writing Skills Documentation and Recording Skills Language Skills Presentation Skills Verbal Communication Written Communication Business Knowledge Appreciation of Culture Business Strategy Business Trends Domain knowledge Financial Acumen Industry Knowledge Organization Knowledge Process Centric Approach Process Improvement Methodologies Process Mapping Skills Regulatory Framework Research Methodology Solution Knowledge Design Thinking Principles of Design Prototyping User Experience Design Interaction Skills Conflict Management Influencing Skills Interaction Skills Investigation Skills Negotiation Skills Networking Skills Project Management Skills Questioning Skills Risk Management Stakeholder Management Storytelling Teaching Skills Team-working Tools and Technologies Business Analysis Applications Business Analysis Standards Communication Tools Office Productivity Tools PDLC and PLC By Source, Fair use, https://en.wikipedia.org/w/index.php?curid=29051711
- 20. Peripheral Competencies (Categorized) In the end.. Analytical Thinking and Problem-solving Ability to comprehend Category Formation Conception Thinking Continuous Learning Conceptual Thinking Creative Thinking Critical thinking Data Analysis Decision Making Design Thinking General Studies Modelling Acumen Observation Skills Pattern Recognition Problem Solving Quantitative Skills Reasoning Skills Systems Thinking Visual Thinking Behavioral Characteristics Accountability Attention to detail Emotional Intelligence Empathy Ethics Flexibility Humility Managing Complexity Multitasking Organizing Skills Positive Attitude Public Speaking Retention Skills Time Management Trustworthiness Uncertainty Tolerance Communication skills Articulation Skills Business Writing Skills Documentation and Recording Skills Language Skills Presentation Skills Verbal Communication Written Communication Business Knowledge Appreciation of Culture Business Strategy Business Trends Domain knowledge Financial Acumen Industry Knowledge Organization Knowledge Process Centric Approach Process Improvement Methodologies Process Mapping Skills Regulatory Framework Research Methodology Solution Knowledge Design Thinking Principles of Design Prototyping User Experience Design Interaction Skills Conflict Management Influencing Skills Interaction Skills Investigation Skills Negotiation Skills Networking Skills Project Management Skills Questioning Skills Risk Management Stakeholder Management Storytelling Teaching Skills Team-working Tools and Technologies Business Analysis Applications Business Analysis Standards Communication Tools Office Productivity Tools PDLC and PLC By Source, Fair use, https://en.wikipedia.org/w/index.php?curid=29051711
- 21. Peripheral Competencies (Categorized) “Keep moving forward” Analytical Thinking and Problem-solving Ability to comprehend Category Formation Conception Thinking Continuous Learning Conceptual Thinking Creative Thinking Critical thinking Data Analysis Decision Making Design Thinking General Studies Modelling Acumen Observation Skills Pattern Recognition Problem Solving Quantitative Skills Reasoning Skills Systems Thinking Visual Thinking Behavioral Characteristics Accountability Attention to detail Emotional Intelligence Empathy Ethics Flexibility Humility Managing Complexity Multitasking Organizing Skills Positive Attitude Public Speaking Retention Skills Time Management Trustworthiness Uncertainty Tolerance Communication skills Articulation Skills Business Writing Skills Documentation and Recording Skills Language Skills Presentation Skills Verbal Communication Written Communication Business Knowledge Appreciation of Culture Business Strategy Business Trends Domain knowledge Financial Acumen Industry Knowledge Organization Knowledge Process Centric Approach Process Improvement Methodologies Process Mapping Skills Regulatory Framework Research Methodology Solution Knowledge Design Thinking Principles of Design Prototyping User Experience Design Interaction Skills Conflict Management Influencing Skills Interaction Skills Investigation Skills Negotiation Skills Networking Skills Project Management Skills Questioning Skills Risk Management Stakeholder Management Storytelling Teaching Skills Team-working Tools and Technologies Business Analysis Applications Business Analysis Standards Communication Tools Office Productivity Tools PDLC and PLC By Source, Fair use, https://en.wikipedia.org/w/index.php?curid=29051711
- 23. Thank you
- 24. Questions?