Concrete use case: How city of Chicago migrated to SAP BusinessObjects BI4.2 saving 200k$ using 360Eyes to audit and clean prior the migration and 360Bind to automate Business Objects regression tests

1. How City of Chicago is migrating to SAP Business
Objects 4.2 with 360 Suite
SID #
Sebastien Goiffon, GB&Smith
Dariusz Zyskowski, City of Chicago

2. Presentation slides for all ASUG BI + Analytics
Conference sessions can be found at:
http://bit.ly/bia16slides
-or-
Receive a flash drive with all slide decks if you complete 8 or more
session evaluations in the mobile app.
PRESENTATION MATERIALS

3. TELL US WHAT YOU THINK
TAKE THE SESSION SURVEY:
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4. HOW CITY OF CHICAGO:
• Prepared for 4.2 migration using 360 Suite
• Boosts their SAP Business Objects environment with 360
reports and other features
• Implements incremental backup & audits their deployment
with GB&SMITH’s 360 Suite
Dariusz Zyskowski, BI Manager
City of Chicago

5. BUSINESS OBJECTS AT THE CITY OF CHICAGO
• Since 2000 (5x, 6x, XI R2, 3.1, 4.2 – in 2016)
• Primary reporting tool for the city (311, 911, Police,
Fire, W2’s, Purchase Orders, Invoices)
• 1500 users
• 90 PROD universes
• Webi, Deski, Rich Client, Crystal
• 96,000 reports (18,000 Deski) – 130K before 360
• Two clustered PROD servers + TEST + DEV
• ~800 reports scheduled daily

6. 360VIEW, 360PLUS, 360EYES AND 360BIND
1. Content analysis to prepare for 4.2 migration
- Intelligently remove additional 25K reports (especially DESKI)
- Audit/migrate only valid and used universes
- Analyze and delete unbound users
- Automatic converted/migrated report comparison using BIND
(cost saving of over $200,000 in consulting fees)
2. BO environment audit and management
- Real time view without running a Webi report
- Easy access to many AUDIT reports
- Back up (Recycle Bin) and disaster recovery
- Multiple BO environments comparison and content transfer
- Maintain clean and unclogged environment

7. 360VIEW, 360PLUS, 360EYES AND 360BIND
4.2 Migration Challenges
• How do you prepare and conduct a successful BO migration with VERY
limited resources?
• How to mitigate risks related to migration (time consuming analysis,
migration and conversion efforts, regression testing, post migration
assistance)
• Can you trust RCT with fully converted Deski reports? (answer: no way)
• Business owners’ cooperation
• Our solution: 360 products which automated many of the above tasks

8. CONTENT ANALYSIS TO PREPARE FOR 4.2 MIGRATION
Program jobs run in Webi

9. CONTENT ANALYSIS TO PREPARE FOR 4.2 MIGRATION
42 reports
4 universes

10. CONTENT ANALYSIS TO PREPARE FOR 4.2 MIGRATION
Out of the box reports
360eyes DASHBOARD - 03 Recycle Licenses
360eyes DASHBOARD - 02 CMS through time
360eyes DASHBOARD - 04 Universes
360eyes DASHBOARD - 01 CMS
360eyes CMS - 06 Connections detail
360eyes SECURITY - 08 Right details
360eyes CMS - 05 Overloads summary
360eyes CMS - 07 Users by Last Logon Time
360eyes CMS - 16 Universe and Document Relationship
360eyes CMS - 14 Document and Instance size
360eyes CMS - 17 User Group Membership
360eyes CMS - 11 Universe Security Matrix
360eyes CMS - 19 Compare Universe Security
360eyes CMS - 18 Compare Folder Security
360eyes CMS - 13 Document Scheduled Jobs
360eyes CMS - 10 Folder Security Matrix
360eyes CMS - 12 Unjustified Explicit Rights
360eyes REPORT - 30 Compare documents
360eyes REPORT - 31 Track duplicated reports
360eyes REPORT - 42 Track non-empty documents
360eyes REPORT - 40 Report Documentation
360eyes REPORT - 41 Number of documents per universe
360eyes REPORT - 52 Impact Analysis (SQL DP)
360eyes REPORT - 51 Impact Analysis (SQL Universe Object)
360eyes REPORT - 50 Impact Analysis (Universe object)
360eyes REPORT - 60 Last documents use
360eyes REPORT - 61 Universe usage rate
360eyes REPORT - 62 User actions list
360eyes REPORT - 63 User activity360eyes UNIVERSE - 71 Compare universes
360eyes UNIVERSE - 70 Universe Documentation
360eyes COMPLIANCE - 81 Users through time
360eyes COMPLIANCE - 80 User List
360eyes COMPLIANCE - 82 Users deployed licenses
360eyes COMPLIANCE - 84 Server Info
360eyes COMPLIANCE - 83 Users deployed licenses through time
360eyes COMPLIANCE - 85 Recycle Licenses

11. CONTENT ANALYSIS TO PREPARE FOR 4.2 MIGRATION
BO environment
dashboard –
number
of reports, report
type + universes

12. CONTENT ANALYSIS TO PREPARE FOR 4.2 MIGRATION

13. CONTENT ANALYSIS TO PREPARE FOR 4.2 MIGRATION

14. CONTENT ANALYSIS TO PREPARE FOR 4.2 MIGRATION

15. CONTENT ANALYSIS TO PREPARE FOR 4.2 MIGRATION

16. CONTENT ANALYSIS TO PREPARE FOR 4.2 MIGRATION

17. 360BIND – CONVERTED/MIGRATED REPORT COMPARISON
• Automated regression testing after Deski report conversion (fully converted)
and/or migrated Webi reports
• Totals and pixel to pixel (image) comparison via two XML outputs
• With over 100,000 reports to migrate – no need to beg users to validate their
reports 
• Minimum implication or solicitation of end users
• Enormous time and cost saving benefit (estimated over $200,000 in
consulting fees)
360 Bind
Webi migration/Deski conversion

18. 360BIND – CONVERTED/MIGRATED REPORT COMPARISON
• Future Business Objects upgrades, updates or
patch installation
• Universe modification testing
• Any other update such as database or OS
360 Bind
Future post migration use

19. 360BIND – CONVERTED/MIGRATED REPORT COMPARISON
3.1 Reports
schedule
Deski/Webi
XML/Excel
exports
3.1 BIND 4.2 BIND
4.2 Reports
schedule
migrated Webi
reports/conve
rted Webi
versions
XML/Excel Files for
comparison

20. 360BIND – CONVERTED/MIGRATED REPORT COMPARISON
Data Comparison

21. 360BIND – CONVERTED/MIGRATED REPORT COMPARISON
Image/Charts Comparison

22. REAL TIME VIEW WITHOUT RUNNING A REPORT

23. REAL TIME VIEW WITHOUT RUNNING A REPORT - USERS

24. REAL TIME VIEW WITHOUT RUNNING A REPORT
• Add a user
• Insert
• Remove
• Delete
• Group Membership
• Bulk User
Management
• Excel Output
• Purge Inboxes
• Copy/Move/Shortcut
• Delete
• Excel Output
• Purge Webi
Users Objects Universes
• Copy/Move
• Delete
• Excel Output
Security
• Same capabilities as in CMC
• Immediate Excel report on
any group/user and rights
matrix

25. UNIVERSES CHANGE – MASS REPORT UPDATE
Update/Change universe name – mass report update feature

26. REAL TIME VIEW WITHOUT RUNNING A REPORT – AUDIT

27. BACKUP AND RECOVERY (RECYCLE BIN)
1. Sizable empty DB for back up content
2. Empty folder on a server/NAS/SAN with plenty of disk space
3. SMTP server properties for Email notifications
4. Schedule backup jobs
• Small BO installations – on a root level
• Large BO installations – several jobs (universes, users, reports)
5. Run every day
Prerequisites:

28. BACKUP AND RECOVERY (RECYCLE BIN)

29. BACKUP AND RECOVERY (RECYCLE BIN)

30. BACKUP AND RECOVERY – HOW TO RECOVER A DELETED REPORT
1. Select object type tab and click on the Recycle Icon
2. Enter search parameters
3. Deleted report is found in the recovery DB (if it was
part of a back up job that run before it was deleted)
4. Import deleted report back to PROD
– including any instances if necessary
5. Report is back in its original location

31. DISASTER RECOVERY OF ENTIRE BO ENVIRONMENT

32. MULTIPLE BO INSTALLATIONS COMPARISON AND CONTENT TRANSFER
Ability to log into more than one BO environment for side to side comparison and content transfer

33. MULTIPLE BO INSTALLATIONS COMPARISON AND CONTENT TRANSFER
Content transfer – drag and drop

34. 360 - CONCLUSION
• Much better understanding of our BO environment
• Easier and more intelligent object clean up process
• Great help in preparation and cost saving for 4.2 migration
• Immediate access to Audit data
• Simplified disaster recovery and recycle bin features
Challenges
• Initial 360 job run time (next runs are incremental)
• Few not very intuitive options (document retrieval, content transfer)
• Make time to read install and user manuals (well worth it)
• Better 360 View interface
Benefits

35. Presentation slides for all ASUG BI + Analytics
Conference sessions can be found at:
http://bit.ly/bia16slides
-or-
Receive a flash drive with all slide decks if you complete 8 or more
session evaluations in the mobile app.
PRESENTATION MATERIALS

36. REMINDER: TELL US WHAT YOU THINK
TAKE THE SESSION SURVEY:
Be sure to complete the session evaluation
on the “ASUG BI + Analytics” mobile app.
Download the app from iPhone App Store
or Google Play.