Personal Information
Organization / Workplace
San Francisco United States
Industry
Technology / Software / Internet
Website
www.sfhdi.org
About
There are a number of organizations out there for professionals providing customer service. HDI is the only organization that specifically serves Information Technology service and support professionals. We understand the unique challenges and requirements of technical help desks and we seek to provide IT support professionals with the information, training and resources they need to succeed and grow.
The SF Bay Area HDI Chapter offers regular chapter meetings on best practices, the latest tools and technologies, and leading industry topics and trends. We devote a portion of each meeting to allow members to network and share experiences with each other.
Tags
sfhdi
hdi
desktop support
service desk
change management
itil
sfhdi service management
numara
it metrics
it balanced scorecard
help desk
See more
- Presentations
- Documents
- Infographics