2. It isn’t as simple
as build it and
they will come
3. What is
needed to
change travel
behavior?
• Infrastructure and
Services
• Seamless solutions
• Supporting ticket types
• Information
• Inspiration
4. 15%
reduction in visitors travelling around the area by car
• Infrastructure + service improvements
• Low carbon car club scheme
• Electric bike network
• Bike Bus
• Waymarking
• Traveller’s guide + mapping
• Travel ambassador programme
• Marketing Campaign
Editor's Notes
Who am I
Who are CT
DMO and Tourist Board
98% commercially funded not for profit
Here to support our members and one core strand to our strategy and that support is through Sustainability
We have worked on quite a few projects GLT, Rail Recovery Campaign Marketing and promotion of cycle routes
Whenever we talk about influencing travel behavior in Cumbria and encouraging people to adopt more sustainable modes of transport and active travel the initial reaction we tend to get is “ We need to improve the infrastructure and services” and whilst this isn’t incorrect, unfortunately. In terms of leisure travel it just isn’t that simple.
We’ve all been in meetings to discuss this, then walked outside to see another empty bus drive by….but why is this
According to Booking.com (2019), “over half (55%) of global travellers are being more determined to make sustainable travel choices than they were a year ago, but barriers include a lack of knowledge and available or appealing options when trying to put this into practice”….so maybe that lack of knowledge is an issue.
Recent post Covid TfN focus groups showed that whilst infrastructure and services are obviously important, Information on what is already out there and how to use it was felt to be insufficient.
Other barriers to using public transport and active travel are:
Cost
Perceived safety
Perception there is no valid alternative to the car
Ease of use – way marking and other on the ground measures
2 main types of interventions
The first seek to influence attitudes towards, or incentivise, certain travel behaviours within the existing transport infrastructure
The second develop the available infrastructure and improve services
If you look at case studies of successful interventions its those schemes which employ a combination of the 2 which seem to have the biggest impact and the most lasting legacy
GoLakes Travel was an LSTF funded programme delivered in partnership by CCC, LDNPA and CT.
Partnership delivery allowed all to play to our strengths
Infrastructure, service development, information and marketing support
Pilot programme set up in south and central lakes and smaller scale roll out across corridors
Programme ran for 5 years but CT’s visitor survey at the end of the 5 year period saw a 15% less visitors travelling around the area
The 2015 Cumbria Visitor Survey revealed that 58% of visitors used their cars to travel within the county in 2015, compared to 73% in the last survey in 2012.
Where are we now – latest visitor survey showed gone back up to 68% in 2018 and now
A recent rapid evidence assessment produced for DfT
What is effective in switching from cars to public transport?
Public transport infrastructure is most effective when it is well-integrated with existing transport provision, is highly visible, perceived as safe
It should also compare favourably to the cost and convenience of driving.
People are most likely to maintain a switch in the long-term if encouraged to monitor their transport behaviour against social norms
respond well to messages highlighting stories of successful switches
This can be supported by making journeys simpler with smart ticketing and travel planning apps
Motives for car use tend to be a perception that no valid alternative
Reducing car use by reducing parking availability or introducing city centre access restrictions, for example, is effective but works best when public or active transport alternatives are put in place first
Appealing to environmental or health benefits can have a short-term effect but behaviour change does not appear to be sustained when measured some months after campaigns.
When switching to active travel more about the emotional response and enjoyment so less about this on the left and more about this on the right