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Do you REALLY know how good your modules are?




                                  Kate Boardman
Reality Check
Contents

•   Me and My Blackboard 
•   Minimum Standards
•   “Evaluating E-learning: does it work?”
•   E-learning Framework
•   Scary results
•   Over to you
Let me tell you a story…
• If you happened to be stopped by one of your
  Deputy Vice Chancellors and asked about the state of
  e-learning across campus, what would you say?

• If he felt you were providing a diplomatic answer and
  asked you to be candid, what would you say?

• In the office, within your team, what would you say?
Reality Check
Are you...
• Feeling smug sitting here?

• Bit nervous in case there are home truths?

• Here to be reassured it’s not just you  ?
Teesside University
•   Regional                    •   25000 students
•   Demography                  •   60% part time
•   FT/PT balance               •   60% mature
•   HEBP – FE network           •   60% Health
•   NHS contracts               •   Increasing WBL
•   Police training provision   •   6 autonomous Schools
Teesside University
• 2005 – 80% modules had a Blackboard site
   …using it?
   …using it well?


   “98% of students said the most useful thing would be
     if their other lecturers used it”


• Does it make a difference to learning?
   How can you tell?
LMS expansion
• Durham model

• York model

• Tees model
  “step-change”
LMS sites must have:
• Menu areas (appropriately labelled, not visible if empty)
• Staff information and current contact details for all staff involved in the
  delivery of the module
• A module guide (including learning outcomes, assessment details and
  assessment criteria)
• An overview of how the module will be delivered (structure, scheduling,
  balance of face-to-face and online)
• Assessment details for the module, including the process for submission
• A link to DISSC Live
• A link to an up-to-date reading list normally via the L&IS reading list
  software
• Copies of relevant presentations, documents or media used to facilitate
  learning and teaching (appropriately structured into folders/learning units
  eg. by topic or time)
• Communication tools used to provide notices/announcements and
  commentary on the progression of the module
…and:
• Module information should be checked regularly and
  kept up to date e.g. announcements/notices should be
  regularly reviewed.
• Links should be appropriately labelled and regularly
  checked to ensure currency/no dead links
• Where discussion boards / blogs / wikis are made
  available, module leaders should agree protocols for
  use with students.
• A link to any commonly used School or discipline
  support site should be included as appropriate
• Ensure the content does not infringe copyright
  legislation. University advice is available…
Minimum Standards
•   Clear navigation menu
•   Organise content in folders
•   Avoid empty areas
•   Module Guide or Handbook
•   Module delivery schedule
•   Assessment information
•   Submission instructions
•   Assessment feedback
•   Staff contact details
•   Copy of teaching materials
•   Regular Announcements
•   Link to DISSC Live
•   Link to current reading list
Theory
Minimum Standards / Threshold Quality
           Standards exist

              therefore

        modules meet them…


              Right?
LMS evaluation
•   Courseware development evaluation
•   Evaluation Cookbook
•   Bb Exemplary Course Rubric
•   Extensive checklists

• Pathfinder E-learning Framework
• Peer Review/Observation
• Student e-assistants
Pathfinder Project
• Looking at “e-quality” – provision and QA of e-
  learning…
  …across Schools
  …across Levels
  …across Subject Groups
  …across Staff…
Framework
Level   Presentation                           Organisation                         Communication                         Construction

1       Minimum VLE template – no              Documents placed online with no      No or little online communication.    No or little opportunity for
             customisation.                         or little organisation.                Announcements/ notices only.          students to construct their
                                                    Online materials are                                                         own resources. Material is
                                                    standard documents                                                           written by teaching staff.
                                                    rather than created
                                                    specifically for the module.

2       Customised items                       Some use of folders to organise      Regular appropriate announcements     Learning materials are not
                                                    documents. Descriptions               with module links.                    constructed or added to by
                                                    added to file attachments.            Opportunities for basic peer-         students. Construction
                                                    Some materials are                    to-peer online                        does occur through online
                                                    created specifically for the          communication.                        student discussion of
                                                    module.                                                                     subject.

3       Banner image, some images in module.   Consistent thematic folder use,      Increased use of online               More construction of ideas by
                                                     appropriate range of                 communication. Use of blogs           students through activities
                                                     materials, some interactive          for regular notices, peer-to-         online such as those
                                                     activities, potential for            peer online communication.            related to group work or
                                                     electronic submission.               Opportunity to offer online           any online activity that
                                                     Most materials are created           feedback.                             enables students to test or
                                                     specifically for the module.                                               apply the subject.

4       Thematic graphics in module, edited    Alternative formats or styles with   Online communication is likely to     It is an integral part of this level
             menu, student-focused design.           a broad range of digital             play an important role in the           that students use online
                                                     interactive media. Specially         module. Use of a ‘what’s new’           features to create and
                                                     designed and integrated              strategy. Integrated peer-to-           contribute to items as they
                                                     learning activities.                 peer online communication,              are then using their
                                                                                          integrated online feedback              learning experience to
                                                                                          throughout the module.                  construct new ideas.
Presentation

• Presentation is important in creating an
  interesting online module presence. A higher
  quality of online module site would be
  expected to have a clear and attractive layout
  which has been designed specifically with
  both the module and the respective students
  in mind.
Organisation

• One of the aspects of online modules which
  students comment on most as a problem is
  sites which are badly organised. A well
  constructed site should be very easy for a
  student to navigate and should have clearly
  labelled files and folders so that a student can
  find what they are looking for as quickly as
  possible.
Communication

• In planning how one will use communication in your
  module, it is important to consider both
  communication in terms of how to communicate
  with the students, and how it might be helpful to
  enable students to communicate with each other.
  Communication about the module that comes from
  staff to the students will obviously be important to
  the students and will therefore have to be easy to
  find for the student. There should be clear rules of
  conduct provided for any online student discussions
  and these should be moderated by staff.
Construction

• Construction is one element of this model in
  which it may be appropriate to consider the level
  of module that is being taught as it refers to
  learning activities where the students construct
  new materials or ideas online. In a higher level of
  module students would obviously be expected to
  demonstrate a higher level of knowledge and
  understanding of the subject matter meaning
  that such activities may well be most appropriate
  for higher level modules.
Level 1
Level   Presentation        Organisation          Communication       Construction

1       Minimum VLE         Documents placed      No /little online No or little
           template – no       online with no        communication.    opportunity
           customisation.      or little             Announcements/    for students
                               organisation.         notices only.     to construct
                               Online                                  their own
                               materials are                           resources.
                               standard                                Material is
                               documents                               written by
                               rather than                             teaching staff.
                               created
                               specifically for
                               the module.
Presentation

• Query: how many modules have changed
  their menu style from the provided default?
                            Module design changed from default




                                                    changed,
                                                    914, 26%




                            unchanged,
                            2579, 74%
Organisation

• Query: how many empty folders or menu
  areas are there in the module?
                       Num ber of em pty folders/m enu areas



                                   2%


                                                 31%           0

                      37%                                      1
                                                               2
                                                               3
                                                               4
                                                               5+
                                               14%
                             6%
                                    10%
Communication

• Query: how many Announcements (available)
  are there in the module?
                      Num ber of visible Announcem ents



                            6% 3%

                                                          0
                     24%                                  1
                                                          2-10
                                           60%            11-20
                                                          20+
                       7%
Construction

• Query: How many opportunities are there for
  students to construct content/knowledge in
  the module?              Opportunities for Student Construction

                                      0%

                                      1%

                                     5%

                                5%


                                                                    0
                                                                    1
                                                                    2-5
                                                                    6-10
                                                                    11+


                                              89%
Are you...
• Feeling smug sitting here?

• Bit nervous in case there are home truths?

• Here to be reassured it’s not just you  ?
Reality Check
Smug people...
• Still smug – you’re sure you’re far ahead?

• Still smug, but maybe not by much?

• Gritting your teeth, smiling and keeping up
  smug anyway?
My friends...
• Relieved, you definitely aren’t this bad?

• Yes, you’re pretty much feeling our pain?

• What, truthfully, honestly – maybe you’re
  worse?
Reality Check
Where next?
• What do you do with those results?
  – More staff
  – New resources
  – More ‘desk sessions’


• Nothing?
  – nothing different
  – ‘any intervention makes people think about their
    teaching’
Return to sound principles
• Encourages contacts between students and faculty
• Develops reciprocity and cooperation among
  students
• Uses active learning techniques
• Gives prompt feedback
• Emphasizes time on task
• Communicates high expectations
• Respects diverse talents and ways of learning
    Chickering A W & Gamson Z F (1987), "Seven Principles for Good Practice in Undergraduate Education" AAHE Bulletin
Keep on chipping away…
• Promotion of learning through discussion
  groups
• Self-test assessment with feedback
• Media-rich content
• Development of ‘e-tivities’
• Back to basics
• Thinking out of the box (hard)
  – Andy Ramsden’s “up with…”, “small things”, “ditch workshops”, write
    up case studies”, “just-in-time work with individuals”
Level 2?
Level Presentation   Organisation          Communication         Construction

2     Customised     Some use of folders     Regular appropriate Learning materials
         items          to organise             announcements       are not
                        documents.              with module         constructed or
                        Descriptions            links.              added to by
                        added to file           Opportunities       students.
                        attachments.            for basic peer-to-  Construction
                        Some materials          peer online         does occur
                        are created             communication.      through online
                        specifically for the                        student
                        module.                                     discussion of
                                                                    subject.
Discuss…

• Are we alone?

• Is our framework any good?

• Where does it go from here?

• How do you quantify the quality?

• Can we usefully collaborate as a community?
Presentation

• Query: how many modules have changed
  their menu style from the provided default?
                            Module design changed from default




                                                    changed,
                                                    914, 26%




                            unchanged,
                            2579, 74%
Organisation

• Query: how many empty folders or menu
  areas are there in the module?
                       Num ber of em pty folders/m enu areas



                                   2%


                                                 31%           0

                      37%                                      1
                                                               2
                                                               3
                                                               4
                                                               5+
                                               14%
                             6%
                                    10%
Communication

• Query: how many Announcements (available)
  are there in the module?
                      Num ber of visible Announcem ents



                            6% 3%

                                                          0
                     24%                                  1
                                                          2-10
                                           60%            11-20
                                                          20+
                       7%
Construction

• Query: How many opportunities are there for
  students to construct content/knowledge in
  the module?              Opportunities for Student Construction

                                      0%

                                      1%

                                     5%

                                5%


                                                                    0
                                                                    1
                                                                    2-5
                                                                    6-10
                                                                    11+


                                              89%
Discuss…

• Are we alone?

• Is our framework any good?

• Where does it go from here?

• How do you quantify the quality?

• Can we usefully collaborate as a community?
Reality Check
Resources
•   E-learning Framework
•   Framework Report
•   Evaluating E-learning (Interact)
•   Slides

• Web access to vote in the polls!
• Posting for comments on Connections

• Thanks!                               Kate   x
Resources

•   E-learning Framework
•   Framework Report
•   Evaluating E-learning (Interact)
•   Slides

• Bb9 eat.tees.ac.uk
• Twitter elearningatees

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Reality Check

  • 1. Do you REALLY know how good your modules are? Kate Boardman
  • 3. Contents • Me and My Blackboard  • Minimum Standards • “Evaluating E-learning: does it work?” • E-learning Framework • Scary results • Over to you
  • 4. Let me tell you a story… • If you happened to be stopped by one of your Deputy Vice Chancellors and asked about the state of e-learning across campus, what would you say? • If he felt you were providing a diplomatic answer and asked you to be candid, what would you say? • In the office, within your team, what would you say?
  • 6. Are you... • Feeling smug sitting here? • Bit nervous in case there are home truths? • Here to be reassured it’s not just you  ?
  • 7. Teesside University • Regional • 25000 students • Demography • 60% part time • FT/PT balance • 60% mature • HEBP – FE network • 60% Health • NHS contracts • Increasing WBL • Police training provision • 6 autonomous Schools
  • 8. Teesside University • 2005 – 80% modules had a Blackboard site …using it? …using it well? “98% of students said the most useful thing would be if their other lecturers used it” • Does it make a difference to learning? How can you tell?
  • 9. LMS expansion • Durham model • York model • Tees model “step-change”
  • 10. LMS sites must have: • Menu areas (appropriately labelled, not visible if empty) • Staff information and current contact details for all staff involved in the delivery of the module • A module guide (including learning outcomes, assessment details and assessment criteria) • An overview of how the module will be delivered (structure, scheduling, balance of face-to-face and online) • Assessment details for the module, including the process for submission • A link to DISSC Live • A link to an up-to-date reading list normally via the L&IS reading list software • Copies of relevant presentations, documents or media used to facilitate learning and teaching (appropriately structured into folders/learning units eg. by topic or time) • Communication tools used to provide notices/announcements and commentary on the progression of the module
  • 11. …and: • Module information should be checked regularly and kept up to date e.g. announcements/notices should be regularly reviewed. • Links should be appropriately labelled and regularly checked to ensure currency/no dead links • Where discussion boards / blogs / wikis are made available, module leaders should agree protocols for use with students. • A link to any commonly used School or discipline support site should be included as appropriate • Ensure the content does not infringe copyright legislation. University advice is available…
  • 12. Minimum Standards • Clear navigation menu • Organise content in folders • Avoid empty areas • Module Guide or Handbook • Module delivery schedule • Assessment information • Submission instructions • Assessment feedback • Staff contact details • Copy of teaching materials • Regular Announcements • Link to DISSC Live • Link to current reading list
  • 13. Theory Minimum Standards / Threshold Quality Standards exist therefore modules meet them… Right?
  • 14. LMS evaluation • Courseware development evaluation • Evaluation Cookbook • Bb Exemplary Course Rubric • Extensive checklists • Pathfinder E-learning Framework • Peer Review/Observation • Student e-assistants
  • 15. Pathfinder Project • Looking at “e-quality” – provision and QA of e- learning… …across Schools …across Levels …across Subject Groups …across Staff…
  • 16. Framework Level Presentation Organisation Communication Construction 1 Minimum VLE template – no Documents placed online with no No or little online communication. No or little opportunity for customisation. or little organisation. Announcements/ notices only. students to construct their Online materials are own resources. Material is standard documents written by teaching staff. rather than created specifically for the module. 2 Customised items Some use of folders to organise Regular appropriate announcements Learning materials are not documents. Descriptions with module links. constructed or added to by added to file attachments. Opportunities for basic peer- students. Construction Some materials are to-peer online does occur through online created specifically for the communication. student discussion of module. subject. 3 Banner image, some images in module. Consistent thematic folder use, Increased use of online More construction of ideas by appropriate range of communication. Use of blogs students through activities materials, some interactive for regular notices, peer-to- online such as those activities, potential for peer online communication. related to group work or electronic submission. Opportunity to offer online any online activity that Most materials are created feedback. enables students to test or specifically for the module. apply the subject. 4 Thematic graphics in module, edited Alternative formats or styles with Online communication is likely to It is an integral part of this level menu, student-focused design. a broad range of digital play an important role in the that students use online interactive media. Specially module. Use of a ‘what’s new’ features to create and designed and integrated strategy. Integrated peer-to- contribute to items as they learning activities. peer online communication, are then using their integrated online feedback learning experience to throughout the module. construct new ideas.
  • 17. Presentation • Presentation is important in creating an interesting online module presence. A higher quality of online module site would be expected to have a clear and attractive layout which has been designed specifically with both the module and the respective students in mind.
  • 18. Organisation • One of the aspects of online modules which students comment on most as a problem is sites which are badly organised. A well constructed site should be very easy for a student to navigate and should have clearly labelled files and folders so that a student can find what they are looking for as quickly as possible.
  • 19. Communication • In planning how one will use communication in your module, it is important to consider both communication in terms of how to communicate with the students, and how it might be helpful to enable students to communicate with each other. Communication about the module that comes from staff to the students will obviously be important to the students and will therefore have to be easy to find for the student. There should be clear rules of conduct provided for any online student discussions and these should be moderated by staff.
  • 20. Construction • Construction is one element of this model in which it may be appropriate to consider the level of module that is being taught as it refers to learning activities where the students construct new materials or ideas online. In a higher level of module students would obviously be expected to demonstrate a higher level of knowledge and understanding of the subject matter meaning that such activities may well be most appropriate for higher level modules.
  • 21. Level 1 Level Presentation Organisation Communication Construction 1 Minimum VLE Documents placed No /little online No or little template – no online with no communication. opportunity customisation. or little Announcements/ for students organisation. notices only. to construct Online their own materials are resources. standard Material is documents written by rather than teaching staff. created specifically for the module.
  • 22. Presentation • Query: how many modules have changed their menu style from the provided default? Module design changed from default changed, 914, 26% unchanged, 2579, 74%
  • 23. Organisation • Query: how many empty folders or menu areas are there in the module? Num ber of em pty folders/m enu areas 2% 31% 0 37% 1 2 3 4 5+ 14% 6% 10%
  • 24. Communication • Query: how many Announcements (available) are there in the module? Num ber of visible Announcem ents 6% 3% 0 24% 1 2-10 60% 11-20 20+ 7%
  • 25. Construction • Query: How many opportunities are there for students to construct content/knowledge in the module? Opportunities for Student Construction 0% 1% 5% 5% 0 1 2-5 6-10 11+ 89%
  • 26. Are you... • Feeling smug sitting here? • Bit nervous in case there are home truths? • Here to be reassured it’s not just you  ?
  • 28. Smug people... • Still smug – you’re sure you’re far ahead? • Still smug, but maybe not by much? • Gritting your teeth, smiling and keeping up smug anyway?
  • 29. My friends... • Relieved, you definitely aren’t this bad? • Yes, you’re pretty much feeling our pain? • What, truthfully, honestly – maybe you’re worse?
  • 31. Where next? • What do you do with those results? – More staff – New resources – More ‘desk sessions’ • Nothing? – nothing different – ‘any intervention makes people think about their teaching’
  • 32. Return to sound principles • Encourages contacts between students and faculty • Develops reciprocity and cooperation among students • Uses active learning techniques • Gives prompt feedback • Emphasizes time on task • Communicates high expectations • Respects diverse talents and ways of learning Chickering A W & Gamson Z F (1987), "Seven Principles for Good Practice in Undergraduate Education" AAHE Bulletin
  • 33. Keep on chipping away… • Promotion of learning through discussion groups • Self-test assessment with feedback • Media-rich content • Development of ‘e-tivities’ • Back to basics • Thinking out of the box (hard) – Andy Ramsden’s “up with…”, “small things”, “ditch workshops”, write up case studies”, “just-in-time work with individuals”
  • 34. Level 2? Level Presentation Organisation Communication Construction 2 Customised Some use of folders Regular appropriate Learning materials items to organise announcements are not documents. with module constructed or Descriptions links. added to by added to file Opportunities students. attachments. for basic peer-to- Construction Some materials peer online does occur are created communication. through online specifically for the student module. discussion of subject.
  • 35. Discuss… • Are we alone? • Is our framework any good? • Where does it go from here? • How do you quantify the quality? • Can we usefully collaborate as a community?
  • 36. Presentation • Query: how many modules have changed their menu style from the provided default? Module design changed from default changed, 914, 26% unchanged, 2579, 74%
  • 37. Organisation • Query: how many empty folders or menu areas are there in the module? Num ber of em pty folders/m enu areas 2% 31% 0 37% 1 2 3 4 5+ 14% 6% 10%
  • 38. Communication • Query: how many Announcements (available) are there in the module? Num ber of visible Announcem ents 6% 3% 0 24% 1 2-10 60% 11-20 20+ 7%
  • 39. Construction • Query: How many opportunities are there for students to construct content/knowledge in the module? Opportunities for Student Construction 0% 1% 5% 5% 0 1 2-5 6-10 11+ 89%
  • 40. Discuss… • Are we alone? • Is our framework any good? • Where does it go from here? • How do you quantify the quality? • Can we usefully collaborate as a community?
  • 42. Resources • E-learning Framework • Framework Report • Evaluating E-learning (Interact) • Slides • Web access to vote in the polls! • Posting for comments on Connections • Thanks! Kate x
  • 43. Resources • E-learning Framework • Framework Report • Evaluating E-learning (Interact) • Slides • Bb9 eat.tees.ac.uk • Twitter elearningatees