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© Copyright Software Engineering Competence Center 2018
Software Process Improvement for
Small and Medium Enterprises
Services
Software Engineering Competence Center
© Copyright Software Engineering Competence Center 2018
© Copyright Software Engineering Competence Center 2018
This Session Agenda…
2
 Acting innovatively to overcome challenges 
 SECC approach to handle roadblocks
 Project Overview & Roadmap
 Build your foundation towards CMMI
 Success factors & commitments
 Q& A
© Copyright Software Engineering Competence Center 2018
Welcome To The Successful Group…
3
SPI for
SMEs
SPI for
SMEs
SPI for
SMEs
SPI for
SMEs
SPI for
SMEs
SPI for
SMEs Syrian
Project
20
20 20
10
21
8
 168+ companies received this service in the past 10 years
 Long experience with companies in many fields in Egypt & Outside
SPI for
SMEs
7
14
SPI for
SMEs
14
SPI for
SMEs
8
SPI for
SMEs
SPI for
SMEs
10
16
© Copyright Software Engineering Competence Center 2018
Agenda…
4
 Acting innovatively to overcome challenges 
 SECC approach to handle roadblocks
 Project Overview & Roadmap
 Build your foundation towards CMMI
 Success factors & commitments
 Q& A
© Copyright Software Engineering Competence Center 2018
Your “Business” In The Past Years…
5
 The local market is shrinking
 The global pie is getting bigger
 However, you have to be different to win
Severe
Competition
© Copyright Software Engineering Competence Center 2018 6
We usually
deliver late
Cost is high
A lot of
rework
We find a lot of
defects even
after delivery
Large number
of unmet
SLAs
Working over
night to meet
expectation
Customers
are not
happy
……….???
What Are Your “Limitations” To Be Different?
© Copyright Software Engineering Competence Center 2018
Hence, The Question Is:
7
How to Differentiate your business by “Redesigning” your
“Production Strategy Innovatively”
© Copyright Software Engineering Competence Center 2018
The Answer Is Inside Your Business…
8
We help you evaluate both arms of your business, identify the
major “Pain Areas” to start with, and then go for the next area
Supportive Functions 
(Marketing, HR, Finance….etc) 
<<< Out of Scope >>>
Supportive Functions 
(Marketing, HR, Finance….etc) 
<<< Out of Scope >>>
Software 
Development 
Processes 
IT Services 
& Support 
Processes
OR
Profit Margin
Cost Price
© Copyright Software Engineering Competence Center 2018
Supportive Functions 
(Marketing, HR, Finance….etc) 
<<< Out of Scope >>>
Supportive Functions 
(Marketing, HR, Finance….etc) 
<<< Out of Scope >>>
OR
The Impact Of Innovation…
9
Innovation Reduce Costs, Increase Prices Hence Increase Profit
Margin
Innovative
Processes
Innovative 
ProductServices
Profit Margin
Cost Price
© Copyright Software Engineering Competence Center 2018
Agenda…
10
 Acting innovatively to overcome challenges 
 SECC approach to handle roadblocks
 Project Overview & Roadmap
 Build your foundation towards CMMI
 Success factors & commitments
 Q& A
© Copyright Software Engineering Competence Center 2018
Identify Roadblocks (Pain Areas)
11
Through Interviews with Sponsor, Senior Managers, Team members
© Copyright Software Engineering Competence Center 2018
Managing Success Pillars
© Copyright Software Engineering Competence Center 2018
First…. We qualify your staff
© Copyright Software Engineering Competence Center 2018
Who will Participate In The Implementation?
14
 SECC experts involves all relevant players …..…
To shape your company future
Development Team
Sponsor
Service Providers Team
SECC Experts
Senior Members
SPI for
SMEs
© Copyright Software Engineering Competence Center 2018
Then we handle Other Pillars
15
Policie
s
Processes
Automation Tools
Guidelines, Template & Forms
Be Close 
To CMMI
Raised
Quality
QMS & 
Improved 
Processes
Joining the SME program does not automatically lead to achieving a
certain CMMI maturity level, but makes you so close to CMMI as it
covers around (80% of ML2 ) & (65% of ML3 ) in (CMMI-DEV)
We help you 
design and 
create 
To achieve the 
following goals 
and benefits 
© Copyright Software Engineering Competence Center 2018
Where To Start? The Risk/Reward Ratio
Find The Hot Spots:
Intuitively, not all pain areas are
equal. Some are more rewarding
than the others. Associated risks
are different too.
What will you do? It may depend
on:
 Your risk attitude
 Your company risk attitude
 The current situation
 ….etc
16
Source: www.investopedia.com/
SECC Experts usually start at the “Sweet Spot”
© Copyright Software Engineering Competence Center 2018
Too Many Areas…
17
Process 
Management
Project 
Management
Engineering Support
ML5 OPM CAR
ML4 OPP QPM
ML3 OPF
OPD
OT
IPM
RSKM
RD
TS VER
PI VAL
DAR
ML2 PP
PMC
SAM
REQM CM
PPQA
MA
Selectivity is KSF, and this is where “SECC Experts Help”
© Copyright Software Engineering Competence Center 2018
Agenda…
18
 Acting innovatively to overcome challenges 
 SECC approach to handle roadblocks
 Project Overview & Roadmap
 Build your foundation towards CMMI
 Success factors & commitments
 Q& A
© Copyright Software Engineering Competence Center 2018
 Lower risk (only one pilot project) in comparison to CMMI
journey (typically all the company) in less than 25% of the Cost
Project Overview
19
Gap Analysis ServiceGap Analysis Service
Assessment Future Action Plan
Continues Customization & Tailoring ServicesContinues Customization & Tailoring Services
Evaluating Current (as‐is) Processes Processes Customization
Consultation ServiceConsultation Service
Detailed Explanation/Coaching Piloting in (at least) One Project
Training ServiceTraining Service
SPI Overview
Innovation 
Management
Project 
Management 
Product or Service 
Engineering
Quality Assurance
Configuration 
Management 
© Copyright Software Engineering Competence Center 2018
 Short period (average 9 months) in comparison to CMMI
journey (typical 1 to 2 years)
SPI for SMEs Roadmap
20
Initiation
• Kick‐off meeting
• Training Track 
Initiation
• Kick‐off meeting
• Training Track 
Definition & Prototyping
• Assess current processes and company Pain Areas
• Action planning
• Definition & Tailoring
Definition & Prototyping
• Assess current processes and company Pain Areas
• Action planning
• Definition & Tailoring
Piloting, Implementation & Enhancements
• Continuous consulting & mentoring
• Continuous process reviews and enhancements
Piloting, Implementation & Enhancements
• Continuous consulting & mentoring
• Continuous process reviews and enhancements
Assessment
• Preparation for gap analysis
• Conduct gap analysis 
Assessment
• Preparation for gap analysis
• Conduct gap analysis 
4 weeks
6 weeks
22 weeks
2 weeks
© Copyright Software Engineering Competence Center 2018
Agenda…
21
 Acting innovatively to overcome challenges 
 SECC approach to analyze roadblocks
 Project Overview & Roadmap
 Build your foundation towards CMMI
 Success factors & commitments
 Q& A
© Copyright Software Engineering Competence Center 2018
How Much Benefits Realized…
22
The status at the “Final Assessment” …
© Copyright Software Engineering Competence Center 2018
How Much Benefits Realized…(Cont.)
23
The status at the “Final Assessment” towards CMMI …
© Copyright Software Engineering Competence Center 2018
 All processes were applied to the maximum (> 95%) in at least in
one of our clients
 All processes were applied to an average level (around 70%)
How Much Benefits Realized…(Cont.)
24
SPIG Processes Rating (Min, Ava, Max)
0%
20%
40%
60%
80%
100%
SPIG PM SPIG PD SPIG PR SPIG QA SPIG CM
SPIG Processes
%ofachievement
Min Ava Max
© Copyright Software Engineering Competence Center 2018
Agenda…
25
 Acting innovatively to overcome challenges 
 SECC approach to analyze roadblocks
 Project Overview & Roadmap
 Build your foundation towards CMMI
 Success factors & commitments
 Q& A
© Copyright Software Engineering Competence Center 2018
PROGRAM COMMITMENTS 
 Organization Commitments
 Assign organization EPG Head
 Formalize EPG Team (process area owners)
 Provide required data to SECC consultants
 Provide resources needed to execute 
organization tasks in the detailed action plan
© Copyright Software Engineering Competence Center 2018
PROGRAM COMMITMENTS (CONT.) 
 Organization Commitments
 Take corrective actions toward execution 
delays compared to action plan
 Management support & commitments as 
needed or recommended by SECC  consultant
© Copyright Software Engineering Competence Center 2018
PROGRAM COMMITMENTS (CONT.) 
 SECC Commitments
 Assign a consultant to execute project tasks
 Report detailed activities to organization on 
bi‐weekly basis
© Copyright Software Engineering Competence Center 2018
CRITICAL SUCCESS FACTORS 
 Success Factors
 Executive commitment & sponsorship
 Proper training
 Defined process improvement strategy
 Effective measurement program of achievements on 
incremental basis
 Proper management of time (for yourself & your 
consultant) 
© Copyright Software Engineering Competence Center 2018
TESTIMONIALS - ARKDEV  
 Company Strategic Alignment: a unique
goal gathering the entire company behind
it.
 True challenge , especially for young
SMEs: Makes the company much more
stronger.
 Team retention: Solving the “lack of
experience exchange” most SMEs suffer
from.
 Great image, especially for companies
willing to export.
© Copyright Software Engineering Competence Center 2018
TESTIMONIALS - MEIT  
 Program provides formal training to
staff on Project management,
Product development, Configuration
management ….etc
 Program avail ready-made
processes & templates which will be
as a good starting point and save
process development time
 Program processes cover all the
lifecycle phases taking into
consideration management &
support
 Program provides automation tool
that facilitate implementation
© Copyright Software Engineering Competence Center 2018
Agenda…
32
 Acting differently to overcome challenges 
 SECC approach to analyze roadblocks
 Project Overview & Roadmap
 Build your foundation towards CMMI
 Success factors & commitments
 Q& A
© Copyright Software Engineering Competence Center 2018
Any Questions?
© Copyright Software Engineering Competence Center 2018

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Redesigning production strategy-SECC

  • 1. © Copyright Software Engineering Competence Center 2018 Software Process Improvement for Small and Medium Enterprises Services Software Engineering Competence Center © Copyright Software Engineering Competence Center 2018
  • 2. © Copyright Software Engineering Competence Center 2018 This Session Agenda… 2  Acting innovatively to overcome challenges   SECC approach to handle roadblocks  Project Overview & Roadmap  Build your foundation towards CMMI  Success factors & commitments  Q& A
  • 3. © Copyright Software Engineering Competence Center 2018 Welcome To The Successful Group… 3 SPI for SMEs SPI for SMEs SPI for SMEs SPI for SMEs SPI for SMEs SPI for SMEs Syrian Project 20 20 20 10 21 8  168+ companies received this service in the past 10 years  Long experience with companies in many fields in Egypt & Outside SPI for SMEs 7 14 SPI for SMEs 14 SPI for SMEs 8 SPI for SMEs SPI for SMEs 10 16
  • 4. © Copyright Software Engineering Competence Center 2018 Agenda… 4  Acting innovatively to overcome challenges   SECC approach to handle roadblocks  Project Overview & Roadmap  Build your foundation towards CMMI  Success factors & commitments  Q& A
  • 5. © Copyright Software Engineering Competence Center 2018 Your “Business” In The Past Years… 5  The local market is shrinking  The global pie is getting bigger  However, you have to be different to win Severe Competition
  • 6. © Copyright Software Engineering Competence Center 2018 6 We usually deliver late Cost is high A lot of rework We find a lot of defects even after delivery Large number of unmet SLAs Working over night to meet expectation Customers are not happy ……….??? What Are Your “Limitations” To Be Different?
  • 7. © Copyright Software Engineering Competence Center 2018 Hence, The Question Is: 7 How to Differentiate your business by “Redesigning” your “Production Strategy Innovatively”
  • 8. © Copyright Software Engineering Competence Center 2018 The Answer Is Inside Your Business… 8 We help you evaluate both arms of your business, identify the major “Pain Areas” to start with, and then go for the next area Supportive Functions  (Marketing, HR, Finance….etc)  <<< Out of Scope >>> Supportive Functions  (Marketing, HR, Finance….etc)  <<< Out of Scope >>> Software  Development  Processes  IT Services  & Support  Processes OR Profit Margin Cost Price
  • 9. © Copyright Software Engineering Competence Center 2018 Supportive Functions  (Marketing, HR, Finance….etc)  <<< Out of Scope >>> Supportive Functions  (Marketing, HR, Finance….etc)  <<< Out of Scope >>> OR The Impact Of Innovation… 9 Innovation Reduce Costs, Increase Prices Hence Increase Profit Margin Innovative Processes Innovative  ProductServices Profit Margin Cost Price
  • 10. © Copyright Software Engineering Competence Center 2018 Agenda… 10  Acting innovatively to overcome challenges   SECC approach to handle roadblocks  Project Overview & Roadmap  Build your foundation towards CMMI  Success factors & commitments  Q& A
  • 11. © Copyright Software Engineering Competence Center 2018 Identify Roadblocks (Pain Areas) 11 Through Interviews with Sponsor, Senior Managers, Team members
  • 12. © Copyright Software Engineering Competence Center 2018 Managing Success Pillars
  • 13. © Copyright Software Engineering Competence Center 2018 First…. We qualify your staff
  • 14. © Copyright Software Engineering Competence Center 2018 Who will Participate In The Implementation? 14  SECC experts involves all relevant players …..… To shape your company future Development Team Sponsor Service Providers Team SECC Experts Senior Members SPI for SMEs
  • 15. © Copyright Software Engineering Competence Center 2018 Then we handle Other Pillars 15 Policie s Processes Automation Tools Guidelines, Template & Forms Be Close  To CMMI Raised Quality QMS &  Improved  Processes Joining the SME program does not automatically lead to achieving a certain CMMI maturity level, but makes you so close to CMMI as it covers around (80% of ML2 ) & (65% of ML3 ) in (CMMI-DEV) We help you  design and  create  To achieve the  following goals  and benefits 
  • 16. © Copyright Software Engineering Competence Center 2018 Where To Start? The Risk/Reward Ratio Find The Hot Spots: Intuitively, not all pain areas are equal. Some are more rewarding than the others. Associated risks are different too. What will you do? It may depend on:  Your risk attitude  Your company risk attitude  The current situation  ….etc 16 Source: www.investopedia.com/ SECC Experts usually start at the “Sweet Spot”
  • 17. © Copyright Software Engineering Competence Center 2018 Too Many Areas… 17 Process  Management Project  Management Engineering Support ML5 OPM CAR ML4 OPP QPM ML3 OPF OPD OT IPM RSKM RD TS VER PI VAL DAR ML2 PP PMC SAM REQM CM PPQA MA Selectivity is KSF, and this is where “SECC Experts Help”
  • 18. © Copyright Software Engineering Competence Center 2018 Agenda… 18  Acting innovatively to overcome challenges   SECC approach to handle roadblocks  Project Overview & Roadmap  Build your foundation towards CMMI  Success factors & commitments  Q& A
  • 19. © Copyright Software Engineering Competence Center 2018  Lower risk (only one pilot project) in comparison to CMMI journey (typically all the company) in less than 25% of the Cost Project Overview 19 Gap Analysis ServiceGap Analysis Service Assessment Future Action Plan Continues Customization & Tailoring ServicesContinues Customization & Tailoring Services Evaluating Current (as‐is) Processes Processes Customization Consultation ServiceConsultation Service Detailed Explanation/Coaching Piloting in (at least) One Project Training ServiceTraining Service SPI Overview Innovation  Management Project  Management  Product or Service  Engineering Quality Assurance Configuration  Management 
  • 20. © Copyright Software Engineering Competence Center 2018  Short period (average 9 months) in comparison to CMMI journey (typical 1 to 2 years) SPI for SMEs Roadmap 20 Initiation • Kick‐off meeting • Training Track  Initiation • Kick‐off meeting • Training Track  Definition & Prototyping • Assess current processes and company Pain Areas • Action planning • Definition & Tailoring Definition & Prototyping • Assess current processes and company Pain Areas • Action planning • Definition & Tailoring Piloting, Implementation & Enhancements • Continuous consulting & mentoring • Continuous process reviews and enhancements Piloting, Implementation & Enhancements • Continuous consulting & mentoring • Continuous process reviews and enhancements Assessment • Preparation for gap analysis • Conduct gap analysis  Assessment • Preparation for gap analysis • Conduct gap analysis  4 weeks 6 weeks 22 weeks 2 weeks
  • 21. © Copyright Software Engineering Competence Center 2018 Agenda… 21  Acting innovatively to overcome challenges   SECC approach to analyze roadblocks  Project Overview & Roadmap  Build your foundation towards CMMI  Success factors & commitments  Q& A
  • 22. © Copyright Software Engineering Competence Center 2018 How Much Benefits Realized… 22 The status at the “Final Assessment” …
  • 23. © Copyright Software Engineering Competence Center 2018 How Much Benefits Realized…(Cont.) 23 The status at the “Final Assessment” towards CMMI …
  • 24. © Copyright Software Engineering Competence Center 2018  All processes were applied to the maximum (> 95%) in at least in one of our clients  All processes were applied to an average level (around 70%) How Much Benefits Realized…(Cont.) 24 SPIG Processes Rating (Min, Ava, Max) 0% 20% 40% 60% 80% 100% SPIG PM SPIG PD SPIG PR SPIG QA SPIG CM SPIG Processes %ofachievement Min Ava Max
  • 25. © Copyright Software Engineering Competence Center 2018 Agenda… 25  Acting innovatively to overcome challenges   SECC approach to analyze roadblocks  Project Overview & Roadmap  Build your foundation towards CMMI  Success factors & commitments  Q& A
  • 26. © Copyright Software Engineering Competence Center 2018 PROGRAM COMMITMENTS   Organization Commitments  Assign organization EPG Head  Formalize EPG Team (process area owners)  Provide required data to SECC consultants  Provide resources needed to execute  organization tasks in the detailed action plan
  • 27. © Copyright Software Engineering Competence Center 2018 PROGRAM COMMITMENTS (CONT.)   Organization Commitments  Take corrective actions toward execution  delays compared to action plan  Management support & commitments as  needed or recommended by SECC  consultant
  • 28. © Copyright Software Engineering Competence Center 2018 PROGRAM COMMITMENTS (CONT.)   SECC Commitments  Assign a consultant to execute project tasks  Report detailed activities to organization on  bi‐weekly basis
  • 29. © Copyright Software Engineering Competence Center 2018 CRITICAL SUCCESS FACTORS   Success Factors  Executive commitment & sponsorship  Proper training  Defined process improvement strategy  Effective measurement program of achievements on  incremental basis  Proper management of time (for yourself & your  consultant) 
  • 30. © Copyright Software Engineering Competence Center 2018 TESTIMONIALS - ARKDEV    Company Strategic Alignment: a unique goal gathering the entire company behind it.  True challenge , especially for young SMEs: Makes the company much more stronger.  Team retention: Solving the “lack of experience exchange” most SMEs suffer from.  Great image, especially for companies willing to export.
  • 31. © Copyright Software Engineering Competence Center 2018 TESTIMONIALS - MEIT    Program provides formal training to staff on Project management, Product development, Configuration management ….etc  Program avail ready-made processes & templates which will be as a good starting point and save process development time  Program processes cover all the lifecycle phases taking into consideration management & support  Program provides automation tool that facilitate implementation
  • 32. © Copyright Software Engineering Competence Center 2018 Agenda… 32  Acting differently to overcome challenges   SECC approach to analyze roadblocks  Project Overview & Roadmap  Build your foundation towards CMMI  Success factors & commitments  Q& A
  • 33. © Copyright Software Engineering Competence Center 2018 Any Questions?
  • 34. © Copyright Software Engineering Competence Center 2018