2. February Week 3 Performance SG-I-HHP-SP
Wins:
• Absenteeism at 2% for Week 3
• Quality Improvement from EOM Jan
Challenges:
• Running AHT at 555 with most members
below target.
• Received one DSAT survey.
3. ACTION PLANS:
o Survey Investigation Tracking
o Assigned POCs for each KPI to drive accountability in performance
o Projected team building for the month
o Post shift knowledge check