1. idea
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2. Story of an orange retail shop in Japan!
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3. THE WHAT
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4. Understand the value stream with McDonald
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5. Value stream
Supplier Input Process Output customer
Material / Materials / The step by step The product Group or
component recipes / sequences of / service individuals
provider components process to that we external to the
transform raw created organization,
material into who used or
product affected by our
product/service
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6. We have
range of
products,
that means
we have
range of
value
streams
We are to satisfy our customer … 6

7. “
In every single
industry there is now
overcapacity of
production
”
Sir Martin Sorrell, chief executive WPP
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8. We’re living in
Hyper
Competitive
Market
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9. And free flow information 9

10. Our customers have more references
They have more choice
They have higher expectation
They become demanding
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11. More than ever,
you must improve continously to
stay in business and to grow …
“FASTER – CHEAPER – DIFFERENTIATE & BETTER”
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12. THE HOW
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13. By our approach,
PMSC supports
organization to
lean the value
chain, and
strengthen
competitive edge
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14. • Gross profit • Lead-time
• Productivity • Cost
• Inventory turn • Inventory
• Quality • Scraps
• Employee • Cost of capital
satisfaction • HR turnover
• Revenue & market • And HR expenses
share (indirect)
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15. Our product is designed for
• Manufacturing
– Textile & apparels, furniture.
– Industrial production, processing, assembly
– Printing & packaging
– Consumer products
• Service
– Automobile, computer maintenance service
– Bank, hospital
• Retail & logistic
– Supermarket, retail chain
– Goods distribution
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16. What will we do?
for manufacturing firm:
Create “continuous flow”,
eliminate waste,
improve quality.
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17. What will we do?
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18. What will we do?
for
retail & logistic firm:
Utilize the “integrating of
the information flow and
the goods flow”, manage
operating cost and overall
quality.
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19. PROVEN SUCCESS
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20.  Location:
o Established in 2002 at Bình Tân
 Product:
district. Total employee at
starting: 10 people
o Build factory in Royal industrial
park in 2007 in Long An Province.
Number of employee: 50 people
 Size:
o 3 show-room, 1 factory, 1 branch
o Turnover ~50 Billion Dong per
year
 Main market: (*)
o 70% from domestic
o 30% from export
(*) Data in 2010

21. Results
(shared by customer)
• Factory space free up 20%.
• Productivity increase more than 30% (in the first stage,
help to reduce workers from 33 down to 26)
• Production lead-time shorten more than 30%.
• Employee working moral improved.
• Contribute to the acchievement of the business plan
(increase loyalty customers, and big accounts).
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22. And last point
“what’s it going to cost us to implement the
program?” you ask. Well, what is it costing you
now not to do it?
If you do not have the “real” facts, the truth is
you really don’t know,… but you probably sense
what your cost of wastes is costing you. You can
feel it, and it’s not a comfortable feeling.
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23. Thank you very much!
Suite 1901, Saigon Trade Center
37 Tôn Đức Thắng street, District 1, HCM City
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