The objective is simple: an empty inbox ‒ Inbox Zero. But what keeps you from getting to Inbox Zero? What reaction does the term “email” trigger in you? Do you cringe or feel uncomfortable? Are you relaxed, or is something fretting you, saying “there could be something to do in it”? • How many emails do you have in your inbox? • How many folders did you create in your Outlook? • In how many folders you search on average before finding a specific message? Productive handling of email is not a question of the software, it is a question of the method you apply. Let me show you how I deal with email, based on the methodology named Getting-Things-Done.