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Communications Skills For
Environmental Professionals
Emily Moskal
Communications Director
emily@savethefrogs.com
Communications
Successfully conveying the desired message to
the right audience
Lifecycle of a message
Intent๏ƒ 
Composition๏ƒ 
Encoding๏ƒ 
Transmission๏ƒ 
Reception๏ƒ 
Interpretation
Interactions are based on
communications
โ€ข Credibility
โ€ข Authority
โ€ข Every avenue of your life
Communications in conservation
โ€ข Education
โ€ข Outreach
โ€ข Advocacy
โ€ข Influence
Reduce barriers to reception
โ€ข Ambiguity
โ€ข Culture
โ€ข Big words
Knowing your audience
Sex โ€“ Love โ€“ Health โ€“ Happiness โ€“ Money
Fears โ€“ Hopes โ€“ Dreams
Fun fact: sensory exploitation
โ€ข Find preferences of audience, fine tune your song
Measure of success
#1 conservation priority, ranked
by the average American
โ€ข SAFETY AND HEALTH:
natural disaster,
drinking,
fitness,
recreation
You've been drinking Atrazine - now help
get it banned
Don't
Terms not to use:
Landscape
Ecosystem services
Global warming
Green jobs
Do
โ€ข Remain optimistic
โ€ข Local politiciansโ€™ positions
โ€ข Seek federal support
โ€ข Rural life
โ€ข Recreational
โ€ข Historic value
Stay people-oriented
โ€ข Generations
โ€ข Our, we
โ€ข Pride of place
โ€ข Responsibility
Connecting your audience
โ€ข Testimonials
& social proof
โ€ข Emotion
โ€ข Photos
"I really appreciate everything
you do to raise awareness and
protect our amphibian
populations!"
โ€” Mr. Froggie, Sacramento, CA
IUCN Amphibian Specialist
Be a storyteller
โ€ข Problem
โ€ข Hero
โ€ข Solution
Stand out
โ€ข Information overload
โ€ข Short attention span
โ€ข Scanning vs. reading
โ€ข Quick decision
โ€ข Shares
Don't lose your reader
Flow
โ€ข Mix short & long sentences
Transitions
โ€ข So,
โ€ข First, second, third
โ€ข Then,
โ€ข Also,
โ€ข Similarly,
Rhetorical Questions
โ€ข So, you want to save the frogs?
Hereโ€™s how you can get startedโ€ฆ
Connect paragraphs
As we begin to reshape the dry wetland we
find a nonnative bullfrog hibernating.
Finding a bullfrog is a sure sign that when
the wetland is full of water, it will support
native frogs.
TL;DR
โ€ข Headlines
โ€ข Subheads
โ€ข Bold
โ€ข Links
โ€ข Captions
โ€ข Photos
Headlines
โ€ข Bait
โ€ข The Effects of Kernel Feeding by Halyomorpha
halys (Hemiptera: Pentatomidae) on
Commercial Hazelnuts. ๏ƒ  Four Ways Stink
Bugs Will Shrivel Your Nuts.
https://entomologytoday.org/2014/11/25/5-ways-to-improve-your-science-writing/
Viral Headlines
https://blog.bufferapp.com/the-most-popular-words-in-most-viral-headlines
Headlines
โ€ข Thousands of
frogs are
threatened with
extinction
Better
โ€ข 8 ways to start
saving
endangered frogs
right now
BAD GOOD
First paragraph
โ€ข Hook
โ€ข Anticipation
โ€ข It was a dark and stormy night
โ€ข Call-to-action
Section headers
โ€ข History of the deadly fungus
โ€ข Infectious spread of chytrid
โ€ข Tropics in threat
โ€ข Species on the verge
of extinction
Photo Captions
โ€ข John shows Ted a
bullfrog
BAD
GOOD
โ€ข In Amphibian
Conservation 101 at
the Elementary of
Nepal, students John
Smith and Ted Rose
learn about a deadly
chytrid fungus killing
frogs, like this Indian
bullfrog
(Hoplobatrachus
tigerinus), found in
our area.
Don't be such a scientist
โ€ข Academic/technical journals โ‰  writing for
popular media
2 ways to make someone think
you're smart
โ€ข Confuse them with big words
โ€ข Or, teach them, and add value to their lives
Facts
โ€ข Donโ€™t list
โ€ข โ€œThe bullfrog is native to the eastern U.S. The
bullfrog measures between six- to 12-inches long.
Bullfrogs mate in the spring. They lay 1,000 eggs
per clutch.โ€
โ€ข Every spring, a female bullfrog will hop from her
burrow and lay around 1,000 eggs at a time. Her
large size enables her to lay many eggs.
No jargon
โ€ข Jargon: words used inside social or work
circles, not known outside
โ€ข Clutch: mass of eggs laid at once
Too many words
โ€ข Mechanism of reproductive behavior๏ƒ 
reproduction
โ€ข Rates of speed ๏ƒ  speed
โ€ข โ€œBrain injury incidence shows two peak
periods in almost all reports: rates are the
highest in young people and the elderly.โ€
More punch๏ƒ  โ€œBrain injury incidence peaks in
the young and the elderly.โ€
Reputation
โ€ข โ€œThis is academic writing at its finest: boring,
unreadable, written to obscure rather than to
inform!โ€ โ€“Stanford Writing Course
โ€ข Be inclusive, donโ€™t isolate
What makes a good writer?
โ€ข Having a new perspective
โ€ข Logical and clear thinking
โ€ข A few simple, learnable rules of style
Stanford Universityโ€™s Science Writing
Advocacy
โ€ข "In science, the credit
goes to the man who
convinces the world, not
to the man to whom the
idea first occurs."
--Sir William Osler
Must-have resources
โ€ข Strunk & White โ€ข AP Stylebook
Fun fact: punctuation helps sp. ID
via Purgatory Project
Common Mistakes
Species names
โ€ข Common names: American bullfrog
โ€ข Kingdom down to family: Ranidae
โ€ข Latin names: Lithobates catesbeianus,
or L. catesbeianus
โ€ข AmphibiaWeb
Organization names
โ€ข SAVE THE FROGS!
not Save the Frogs
or Save The Frogs
But, Save The Frogs Day
not SAVE THE FROGS! Day
Quotes
โ€ข Outside punctuation
BAD
โ€œFrogs are cool. I hope they donโ€™t go extinctโ€,
said Margot.
โ€ข GOOD
โ€œFrogs are cool,โ€ Margot said, โ€œI hope they donโ€™t
go extinct.โ€
Numbers
โ€ข Spell out units
โ€ข Zero through nine,
number 10 +
โ€ข among vs. between
โ€ข less vs. fewer
โ€ข more than vs. over
โ€ข 1980s not 1980โ€™s
Capitalization
โ€ข Places:
West Texas vs.
western United States
โ€ข Diseases:
Zika vs. malaria
How to read better
โ€ข Underline
โ€ข Notes
โ€ข Unknown words
โ€ข Creative use of word
โ€ข Punctuation:
semicolon (;),
colon (:),
dash (-)
Communication Styles
โ€ข Fundraising
โ€ข Copywriting
โ€ข Journalism
Fundraising
โ€ข Conversational
โ€ข YOU
โ€ข Donor is a super
hero
โ€ข Numbers
โ€ข Personal story
โ€ข Fund you or
anotherโ€™s project
Copywriting
โ€ข Marketing, sales
โ€ข Business, nonprofit, community
Journalism
โ€ข Objective, balanced
โ€ข Op-ed, feature,
news
โ€ข Professor, lobbyist,
activist
Use an editor
โ€ข Friends, Family
โ€ข I am always happy to give advice
emily@savethefrogs.com
Become a SAVE THE FROGS!
Contributor
โ€ข Receive personal edits of your work
โ€ข Reach a lot of environmentalists
โ€ข Receive a writing guide
โ€ข If youโ€™re interested,
send me an email!
emily@savethefrogs
Additional Resources
โ€ข The Best American Science and Nature Writing
โ€ข A Field Guide for Science Writers
โ€ข Join National Association of Science Writers or follow email forums
โ€ข Tips for writing an Op/Ed by David Jarmul for Dukeโ€™s Office of News
and Communications
โ€ข Using Social Media to Promote Environmental Action
โ€ข For a good example of science writing, read Ed Yongโ€™s blog
โ€ข Stanfordโ€™s Science Writing course slides
โ€ข Gail Perry e-newsletter for fundraising tips
โ€ข Copyblogger e-newsletter for copywriting tips
โ€ข National Geographic Style Guide
โ€ข Pitch story to helpareporter.com
EDIT IN ACTION
โ€ข https://mail.google.com/mail/u/0/#search/bir
aj/154fd1ce7cea8181?projector=1
Homework
โ€ข Spend 15 minutes looking through Nature Conservancyโ€™s Language
of Conservation memo. Results of survey of average U.S.
conservation priorities.
โ€ข Spend 15 minutes reading Ghana Expedition summary as example
of environmental communication
โ€ข Spend 30 minutes looking these SAVE THE FROGS! magazine issues
and find three articles that catch your eye. For 30 minutes, a brief
report (<1 page) about 3 things: 1) Why you picked that article, 2)
what effectively communicated the SAVE THE FROGS! mission to a
particular audience, and 3) what didnโ€™t.
โ€ข Keep in mind: audience, mission, reader motivation, headlines,
layout. Bonus points if you find typos! Every publication has them!
โ€ข Watch this effective advocacy and tabling video and come to next
weekโ€™s meeting with any comments or questions
Next Week
Week 3: How To Organize, Promote & Hold
Successful Events

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Communications Skills for Environmental Professionals

  • 1. Communications Skills For Environmental Professionals Emily Moskal Communications Director emily@savethefrogs.com
  • 2. Communications Successfully conveying the desired message to the right audience
  • 3. Lifecycle of a message Intent๏ƒ  Composition๏ƒ  Encoding๏ƒ  Transmission๏ƒ  Reception๏ƒ  Interpretation
  • 4. Interactions are based on communications โ€ข Credibility โ€ข Authority โ€ข Every avenue of your life
  • 5. Communications in conservation โ€ข Education โ€ข Outreach โ€ข Advocacy โ€ข Influence
  • 6. Reduce barriers to reception โ€ข Ambiguity โ€ข Culture โ€ข Big words
  • 7. Knowing your audience Sex โ€“ Love โ€“ Health โ€“ Happiness โ€“ Money Fears โ€“ Hopes โ€“ Dreams
  • 8. Fun fact: sensory exploitation โ€ข Find preferences of audience, fine tune your song Measure of success
  • 9. #1 conservation priority, ranked by the average American โ€ข SAFETY AND HEALTH: natural disaster, drinking, fitness, recreation You've been drinking Atrazine - now help get it banned
  • 10. Don't Terms not to use: Landscape Ecosystem services Global warming Green jobs
  • 11. Do โ€ข Remain optimistic โ€ข Local politiciansโ€™ positions โ€ข Seek federal support โ€ข Rural life โ€ข Recreational โ€ข Historic value
  • 12. Stay people-oriented โ€ข Generations โ€ข Our, we โ€ข Pride of place โ€ข Responsibility
  • 13. Connecting your audience โ€ข Testimonials & social proof โ€ข Emotion โ€ข Photos "I really appreciate everything you do to raise awareness and protect our amphibian populations!" โ€” Mr. Froggie, Sacramento, CA IUCN Amphibian Specialist
  • 14. Be a storyteller โ€ข Problem โ€ข Hero โ€ข Solution
  • 15. Stand out โ€ข Information overload โ€ข Short attention span โ€ข Scanning vs. reading โ€ข Quick decision โ€ข Shares
  • 16. Don't lose your reader
  • 17. Flow โ€ข Mix short & long sentences
  • 18. Transitions โ€ข So, โ€ข First, second, third โ€ข Then, โ€ข Also, โ€ข Similarly,
  • 19. Rhetorical Questions โ€ข So, you want to save the frogs? Hereโ€™s how you can get startedโ€ฆ
  • 20. Connect paragraphs As we begin to reshape the dry wetland we find a nonnative bullfrog hibernating. Finding a bullfrog is a sure sign that when the wetland is full of water, it will support native frogs.
  • 21. TL;DR โ€ข Headlines โ€ข Subheads โ€ข Bold โ€ข Links โ€ข Captions โ€ข Photos
  • 22. Headlines โ€ข Bait โ€ข The Effects of Kernel Feeding by Halyomorpha halys (Hemiptera: Pentatomidae) on Commercial Hazelnuts. ๏ƒ  Four Ways Stink Bugs Will Shrivel Your Nuts. https://entomologytoday.org/2014/11/25/5-ways-to-improve-your-science-writing/
  • 24. Headlines โ€ข Thousands of frogs are threatened with extinction Better โ€ข 8 ways to start saving endangered frogs right now BAD GOOD
  • 25. First paragraph โ€ข Hook โ€ข Anticipation โ€ข It was a dark and stormy night โ€ข Call-to-action
  • 26. Section headers โ€ข History of the deadly fungus โ€ข Infectious spread of chytrid โ€ข Tropics in threat โ€ข Species on the verge of extinction
  • 27. Photo Captions โ€ข John shows Ted a bullfrog BAD GOOD โ€ข In Amphibian Conservation 101 at the Elementary of Nepal, students John Smith and Ted Rose learn about a deadly chytrid fungus killing frogs, like this Indian bullfrog (Hoplobatrachus tigerinus), found in our area.
  • 28. Don't be such a scientist โ€ข Academic/technical journals โ‰  writing for popular media
  • 29. 2 ways to make someone think you're smart โ€ข Confuse them with big words โ€ข Or, teach them, and add value to their lives
  • 30. Facts โ€ข Donโ€™t list โ€ข โ€œThe bullfrog is native to the eastern U.S. The bullfrog measures between six- to 12-inches long. Bullfrogs mate in the spring. They lay 1,000 eggs per clutch.โ€ โ€ข Every spring, a female bullfrog will hop from her burrow and lay around 1,000 eggs at a time. Her large size enables her to lay many eggs.
  • 31. No jargon โ€ข Jargon: words used inside social or work circles, not known outside โ€ข Clutch: mass of eggs laid at once
  • 32. Too many words โ€ข Mechanism of reproductive behavior๏ƒ  reproduction โ€ข Rates of speed ๏ƒ  speed โ€ข โ€œBrain injury incidence shows two peak periods in almost all reports: rates are the highest in young people and the elderly.โ€ More punch๏ƒ  โ€œBrain injury incidence peaks in the young and the elderly.โ€
  • 33. Reputation โ€ข โ€œThis is academic writing at its finest: boring, unreadable, written to obscure rather than to inform!โ€ โ€“Stanford Writing Course โ€ข Be inclusive, donโ€™t isolate
  • 34. What makes a good writer? โ€ข Having a new perspective โ€ข Logical and clear thinking โ€ข A few simple, learnable rules of style Stanford Universityโ€™s Science Writing
  • 35. Advocacy โ€ข "In science, the credit goes to the man who convinces the world, not to the man to whom the idea first occurs." --Sir William Osler
  • 36. Must-have resources โ€ข Strunk & White โ€ข AP Stylebook
  • 37. Fun fact: punctuation helps sp. ID via Purgatory Project
  • 39. Species names โ€ข Common names: American bullfrog โ€ข Kingdom down to family: Ranidae โ€ข Latin names: Lithobates catesbeianus, or L. catesbeianus โ€ข AmphibiaWeb
  • 40. Organization names โ€ข SAVE THE FROGS! not Save the Frogs or Save The Frogs But, Save The Frogs Day not SAVE THE FROGS! Day
  • 41. Quotes โ€ข Outside punctuation BAD โ€œFrogs are cool. I hope they donโ€™t go extinctโ€, said Margot. โ€ข GOOD โ€œFrogs are cool,โ€ Margot said, โ€œI hope they donโ€™t go extinct.โ€
  • 42. Numbers โ€ข Spell out units โ€ข Zero through nine, number 10 + โ€ข among vs. between โ€ข less vs. fewer โ€ข more than vs. over โ€ข 1980s not 1980โ€™s
  • 43. Capitalization โ€ข Places: West Texas vs. western United States โ€ข Diseases: Zika vs. malaria
  • 44. How to read better โ€ข Underline โ€ข Notes โ€ข Unknown words โ€ข Creative use of word โ€ข Punctuation: semicolon (;), colon (:), dash (-)
  • 45. Communication Styles โ€ข Fundraising โ€ข Copywriting โ€ข Journalism
  • 46. Fundraising โ€ข Conversational โ€ข YOU โ€ข Donor is a super hero โ€ข Numbers โ€ข Personal story โ€ข Fund you or anotherโ€™s project
  • 47. Copywriting โ€ข Marketing, sales โ€ข Business, nonprofit, community
  • 48. Journalism โ€ข Objective, balanced โ€ข Op-ed, feature, news โ€ข Professor, lobbyist, activist
  • 49. Use an editor โ€ข Friends, Family โ€ข I am always happy to give advice emily@savethefrogs.com
  • 50. Become a SAVE THE FROGS! Contributor โ€ข Receive personal edits of your work โ€ข Reach a lot of environmentalists โ€ข Receive a writing guide โ€ข If youโ€™re interested, send me an email! emily@savethefrogs
  • 51. Additional Resources โ€ข The Best American Science and Nature Writing โ€ข A Field Guide for Science Writers โ€ข Join National Association of Science Writers or follow email forums โ€ข Tips for writing an Op/Ed by David Jarmul for Dukeโ€™s Office of News and Communications โ€ข Using Social Media to Promote Environmental Action โ€ข For a good example of science writing, read Ed Yongโ€™s blog โ€ข Stanfordโ€™s Science Writing course slides โ€ข Gail Perry e-newsletter for fundraising tips โ€ข Copyblogger e-newsletter for copywriting tips โ€ข National Geographic Style Guide โ€ข Pitch story to helpareporter.com
  • 52. EDIT IN ACTION โ€ข https://mail.google.com/mail/u/0/#search/bir aj/154fd1ce7cea8181?projector=1
  • 53. Homework โ€ข Spend 15 minutes looking through Nature Conservancyโ€™s Language of Conservation memo. Results of survey of average U.S. conservation priorities. โ€ข Spend 15 minutes reading Ghana Expedition summary as example of environmental communication โ€ข Spend 30 minutes looking these SAVE THE FROGS! magazine issues and find three articles that catch your eye. For 30 minutes, a brief report (<1 page) about 3 things: 1) Why you picked that article, 2) what effectively communicated the SAVE THE FROGS! mission to a particular audience, and 3) what didnโ€™t. โ€ข Keep in mind: audience, mission, reader motivation, headlines, layout. Bonus points if you find typos! Every publication has them! โ€ข Watch this effective advocacy and tabling video and come to next weekโ€™s meeting with any comments or questions
  • 54. Next Week Week 3: How To Organize, Promote & Hold Successful Events