1. Sara A. Coleman
12311 Tanglewood Drive Urbandale, IA 50323
(515) 360-9475 saracoleman12@gmail.com
Professional Summary: Outgoing, organized, self-motivated marketing professional with successful track record for
achieving results. Quick learner who is adept at working individually or in a team. Looking for an opportunity to use
proven leadership skills to maintain and improve customer relationships, marketing initiatives and event coordination.
Professional Experience
Capital Sanitary Supply Des Moines, IA 2006 - 2010
Marketing Manager
* Coordinated and facilitated company events including monthly sales meetings, annual golf outing, holiday celebration
and annual open house.
* Actively promoted company by attending, networking and participating in community business events and luncheons.
* Responsible for requesting and maintaining all marketing and advertising dollars from vendors.
* Maintained and promoted company website, online product catalog, as well as all literature and collateral materials.
* Solely coordinated all printing projects including forms, labels, signs, sales material and direct mail.
* Consistently increased company morale, interaction and internal communication by organizing company events and
activities.
* Responsible for all promotions and product changes/updates to both online and print catalog.
* Successfully reviewed, proofread, edited and rewrote proposals and quotes in support to sales team.
* Positively impacted customer retention and vendor relations.
* Developed and achieved an improved ordering and organization system for sales literature.
* Researched, updated, and distributed Material Safety Data Sheets (MSDS) to customers and website.
* Voluntarily assumed responsibility for answering incoming phone calls for colleagues.
Two Rivers Marketing Des Moines, IA 2000 - 2006
Account Coordinator / Database Administrator
* Streamlined material collection and payment process for US and International dealers.
* Improved online literature management through better organization and communication.
* Enhanced and managed multiple client websites, databases and customer relationship software.
* Streamlined communication with clients by creating and executing ‘New Dealer Kits’.
* Developed, implemented, and coordinated company events and team building exercises.
* Improved and administered intern orientation process.
* Engaged leaders on improvements made in direct mail tracking, ROI, continuous fulfillment, processes and flowcharts.
* Served as subject-matter expert for spreadsheets, PowerPoint and database queries.
* Provided helpdesk support, which resulted in improved customer and dealer relations.
Windsor Heights Salon & Spa Windsor Heights, IA 2000 - 2002
Administrative Assistant
* Strengthened team morale.
* Improved clientele service and relationships.
* Streamlined customer scheduling, tracking, invoicing and filing.
* Initiated customer-building activities.
Education: Bachelor of Arts Degree University of Iowa Graduation: May 2000
Major: Communication Studies Minor: Psychology
Member of University of Iowa Water Ski Team
Technology Skills: Proficient in Microsoft Excel, Word, Power Point and Outlook
Website and database management skills, Microsoft and Macintosh literate
Professional/Community Involvement: Member of the South Des Moines & Urbandale Chambers
“Taste of The Southside” committee member-2009
Breakfast Before Business and Business After Hours networking events with the Greater Des Moines Partnership