Paperless mandates for auto-debit and recurring payments

Paperless mandates for auto-debit and recurring payments
Copyright © 2018-19 | www.digio.in | For Limited Circulation
NACHBase
digio

digio
NACHBase is the single window suite for all
your auto-debit recurring payment requirements using NACH instrument
Integrate with APIs & SDK and/or use Standalone Enterprise Portal
eSign variant
Aadhaar eSign authentication based
API mandate
Net banking/ Debit card authentication based
Transactions
Presenting registered mandates
Single view
Recon across all types mandates & transactions
Live
Beta
Smart Phygital NACH
Physical mandates over API

digioAn overview of NACH
Type/Component Auth mode
for mandate
registration
Limit in
INR
NPCI
defined
TAT*
Number of
Live
destination
banks
Other relevant details
Physical NACH Wet ink
signature
1 cr T+10 days 1314
live destination
banks
○ basis manual matching of wet ink signature
○ Physical NACH form should be sent to Sponsor bank or should be
with Corporate (based on indemnity signed with bank)
○ Prone to errors: Signature mismatch, Image not clear, Data errors
eNACH eSign 1 lac T+2 days 200
live destination
banks
○ basis eSign (digital signature generated by CA-ESPs using Aadhaar,
OTP/Biometric mode)
○ Bank account should be linked with Aadhaar number
○ Currently on HOLD by NPCI. Expected to resume in Jan, 2019
Netbanking 5
(8 by Mar)
live destination
banks
○ using net banking credentials.
○ User should have net banking enabled and be familiar with using net
banking
Debit card Mar, 2019 Procedural guidelines pending from NPCI
Presentation N.A. As per
mandate
EOD Process flow agnostic of registration mode. End of the day settlement
*days in TAT above are working days

digio
130+ 9 5,50,000+
Corporates Sponsor Banks Mandates
Market share in eNACH: 77%
Average registration TAT in eNACH: T+30 hrs
Average successful registration percentage in eNACH: 97.4%*
*doesn’t include failures owed to Aadhaar not linked to bank account, which is a prerequisite for eSign based eNACH to work
Digio NACH statistics overview
Average registration TAT in eNACH: T+ 6 days
Average successful registration percentage in Physical NACH: 85%

digio
Mandate Book :
One stop suite for all modes of NACH mandates

digioDashboard to track status of mandates, download MIS, search mandates

digioMultiple Sponsor Bank profiles supported
Create Mandates as per mandate template,
sponsor bank, mode
Create Mandate templates, set rules for
mandate creation

digioUser Journey

digio
e-NACH using Net banking & Debit card
authentication

digio
DIGIO Widget opens as an overlay/native on Corporate
web/mobile application with mandate values passed in the API
Values passed by Corporate are pre-filled & uneditable. If
not passed, user can enter it
Widget theme is customisable as per Corporate branding
Corporate logo can be embedded
Common widget for all modes of NACH
1

DIGIO Widget redirects to NPCI Gateway. Netbanking option
is selected by default & User’s bank as passed by DIGIO will
be the only bank visible
User proceeds to his/her bank account Internet Banking page
for authentication from NPCI Gateway
digio
2
YES Bank

User enters Login ID & Password to login
into Netbanking to authenticate the
mandate.
Note: Additional OTP/Transaction
password, if required by bank may be
applicable as per bank’s processes
digio
3

Confirmation message for successful
mandate authentication received from
NPCI
DIGIO returns the same message to
Corporate’s application
digio
4

digio
Phygital NACH - Smart Forms

Mandate can be created via. API or Enterprise Portal
Smart Pre filled form printed with customer
signature taken on it
Values fed from Corporate system via.
API/CSV upload
digio
1
QR code with Mandate ID, Customer Reference number
for seamless & automated Offline to Online Reconciliation

Corporate’s staff/agent takes a picture
using:
DIGIO app/SDK OR his/her mobile cam
DIGIO does the image processing as per
NPCI standards
(Skew detection, Cropping, Resolution,
Format, Size) & Mandate XML -
auto-transfers to Sponsor Bank for
registration
digio
2
QR code with Mandate ID, Customer Reference number
for seamless & automated Offline to Online Reconciliation

digio
e-NACH using eSign
authentication

1st Factor authentication via. User
Mobile/Email per CCA guideline
View eNACH Form, fill all mandatory
values, if not passed in API
2nd Factor authentication: Aadhaar
eSign OTP
Copyright © 2017-18 | www.digio.in | Privileged & Confidential

eSign OTP
Signing completed. Widget closes
automatically
Customer receives email/sms
notification for successful signing of
mandate on Digio with Corporate
(as per CCA guideline)

Biometric - Select device
Biometric - Select finger to scan & send
2nd Factor authentication: Aadhaar Biometric -
Select device - Desktop Web application

User views NACH form post 1st
Factor authentication via.
Mobile/Email
Consent capture on NSDL APK
eSign Biometric on NSDL Mobile app

digio
Presentation &
Automated Scheduled Payments

digioOne-time/Recurring Scheduled Payments Setup
Transaction View

digioRecurring payments & reconciliation view

digioBackend Process Flow

digioeNACH Registration using Net banking authentication
User chooses eNACH
(Netbanking mode)
option on Corporate
web/app
Updates Corporate app with UMRN
and Final Registration status via.
Webhook notification
User reviews mandate values,
terms > clicks proceed
Digio receives
ACK & RES files
from Sponsor
bank received
from NPCI and
processes the
same
Corporate application makes
server side API call to Digio &
creates session in application front
end
Digio creates the eNACH file and
connects to NPCI Gateway with
Net banking option and selected
destination bank
Destination Bank Net banking
screen opens > User enters
customer id & password to
authenticate
eNACH verified
Sponsor bank
receives ACK &
Registration files
User receives SMS
confirmation from Destination
bank regarding mandate
registration

digio
CA-ESP
User chooses eNACH
(eSign mode) option on
Corporate web/app
CA-ESP screen opens within Digio widget,
Aadhaar/VID + OTP/Biometric auth
completed
Digio auto-transfers eSigned mandate to
Sponsor Bank in real-time OR Corporate
can download & transfer it to Sponsor bank
using Share API or independently
Sponsor bank sends the eSigned
mandate to NPCI and ACK file is
generated (Timestamp = T)
User authenticates > reviews
mandate values, terms > clicks
eSign
eNACH Registration using eSign
Destination Bank verifies the eSigned mandate and
reverts with successful registration or failed registration
status in T+48 hrs
Destination Bank receives the eSigned mandate
from NPCI
Digio receives ACK & RES files from
Sponsor bank received from NPCI
and processes the same
creates authentication session in
application front end
User receives SMS
registration

digioPhygital NACH Registration
creates authentication session in
application front end
Destination
Bank NOT live
on eNACH ?
OR
Corporate/Cust
omer selects
Physical NACH
Pre-filled NACH
PDF form: print,
sign and take a pic
Upload pic over server side
API call OR on Enterprise
portal utility OR Mobile app
Digio auto-transfers image of Signed
mandate & mandate XML to Sponsor Bank
in real-time OR Corporate can download &
transfer it to Sponsor bank using Share API
or independently
Sponsor bank sends the eSigned
mandate to NPCI and ACK file is
generated (Timestamp = T)
Destination Bank verifies the image of Signed mandate
and reverts with successful registration or failed
registration status in T+10 days
Destination Bank receives the image of Signed
mandate from NPCI
Digio does image
processing: B/W, Skew
detection, Cropping, Size,
Format etc as per NPCI
specs
Digio receives ACK & RES files from
Sponsor bank received from NPCI
and processes the same
User receives SMS
registration

digio
Thank you
Digiotech Solutions Private Limited
Contact: E: support@digio.in | T: +91-953-553-6823
Corporate office: 3rd Floor, 91Springboard, Padmavati Complex,
Nanjappa Reddy Layout, Koramangala 8th Block, 80 FT Road, Bangalore 560 095
Regd office: C-1603, Salarpuria Greenage Apts, Oak Block,
Bomannahalli, Hosur Main Road, Bangalore 560 068

Paperless mandates for auto-debit and recurring payments

Recommended

Recommended

More Related Content

What's hot

What's hot (20)

Similar to Paperless mandates for auto-debit and recurring payments

Similar to Paperless mandates for auto-debit and recurring payments (20)

Recently uploaded

Recently uploaded (20)

Paperless mandates for auto-debit and recurring payments