Web 2.0




Introduction to interactive media


                           Presented By
                           Sanjay Mendis
                           Cofounder
                           230 Interactive Pvt Ltd
The Presentation

•   Understanding you
•   Web 2.0
•   Websites
•   The online user
•   Brand examples
•   Online advertising
•   Tribes
•   Create your own
Understanding the audience




      Over to you!
What is Interactive Marketing



    “Interactive Marketing refers to the evolving trend in
marketing whereby marketing has moved from a transaction-
               based effort to a conversation”

                                    John Deighton at Harvard,
Web 2.0
Why do they exist?

Revenue generation from online advertising
• US first quarter spending U$ 5.5 billion (IAB)
• Google earned U$ 5.5 billion during the same
  period
• Facebook expected to earn U$ 550 million in '09
 (Silicon Alley Insider)
• Second Life forecast U$ 100 million 2009
• Global market forecast U$ 65 billion in 2010
Web 2.0 Sites
•   www.slideshare.net    • www.twitter.com
•   www.flickr.com        • www.hi5.com
•   www.digg.com
•   www.myspace.com
•   www.facebook.com
•   www.youtube.com
•   www.tripadvisor.com
•   www.wikipedia.com
The Web User
Defined by Forrester Research
The Social Technographics ™ Ladder
                                              Publish a blog
                                              Publish your own Web pages
Creators make social content     Creators     Upload video you created
go. They write blogs or upload                Upload audio/music you created
                                              Write articles or stories and post them
video, music, or text.




                                            Groups include people participating in at least
                                            one of the activities monthly.
The Social Technographics ™ Ladder
                                                Publish a blog
                                                Publish your own Web pages
                                   Creators     Upload video you created
                                                Upload audio/music you created
                                                Write articles or stories and post them

Critics respond to content from
                                               Post ratings/reviews of products/services
others. They post reviews,                     Comment on someone else’s blog
                                   Critics
comment on blogs, participate in               Contribute to online forums
                                               Contribute to/edit articles in a wiki
forums, and edit wiki articles.




                                              Groups include people participating in at least
                                              one of the activities monthly.
The Social Technographics ™ Ladder
                                                    Publish a blog
                                                    Publish your own Web pages
                                      Creators      Upload video you created
                                                    Upload audio/music you created
                                                    Write articles or stories and post them


                                                   Post ratings/reviews of products/services
                                                   Comment on someone else’s blog
                                       Critics     Contribute to online forums
                                                   Contribute to/edit articles in a wiki

Collectors organize content for
themselves or others using RSS                      Use RSS feeds
                                     Collectors     Add “tags” to Web pages or photos
feeds, tags, and voting sites like                  “Vote” for Web sites online
Digg.com




                                                  Groups include people participating in at least
                                                  one of the activities monthly.
The Social Technographics ™ Ladder
                                                Publish a blog
                                                Publish your own Web pages
                                 Creators       Upload video you created
                                                Upload audio/music you created
                                                Write articles or stories and post them


                                               Post ratings/reviews of products/services
                                               Comment on someone else’s blog
                                  Critics      Contribute to online forums
                                               Contribute to/edit articles in a wiki



                                                Use RSS feeds
                                 Collectors     Add “tags” to Web pages or photos
                                                “Vote” for Web sites online


Joiners connect in social net-
                                               Maintain profile on a social networking site
works like MySpace and Face-     Joiners       Visit social networking sites
book




                                              Groups include people participating in at least
                                              one of the activities monthly.
The Social Technographics ™ Ladder
                                                 Publish a blog
                                                 Publish your own Web pages
                                   Creators      Upload video you created
                                                 Upload audio/music you created
                                                 Write articles or stories and post them


                                                Post ratings/reviews of products/services
                                                Comment on someone else’s blog
                                    Critics     Contribute to online forums
                                                Contribute to/edit articles in a wiki



                                                 Use RSS feeds
                                  Collectors     Add “tags” to Web pages or photos
                                                 “Vote” for Web sites online



                                                Maintain profile on a social networking site
                                   Joiners      Visit social networking sites


Spectators consumer social                      Read blogs
content including blogs, user-                  Watch video from other users
                                                Listen to podcasts
                                  Spectators
generated video, podcasts, for-                 Read online forums
                                                Read customer ratings/reviews
ums, or reviews



                                               Groups include people participating in at least
                                               one of the activities monthly.
The Social Technographics ™ Ladder
                                                Publish a blog
                                                Publish your own Web pages
                                  Creators      Upload video you created
                                                Upload audio/music you created
                                                Write articles or stories and post them


                                               Post ratings/reviews of products/services
                                               Comment on someone else’s blog
                                   Critics     Contribute to online forums
                                               Contribute to/edit articles in a wiki



                                                Use RSS feeds
                                 Collectors     Add “tags” to Web pages or photos
                                                “Vote” for Web sites online



                                               Maintain profile on a social networking site
                                  Joiners      Visit social networking sites


                                               Read blogs
                                               Watch video from other users
                                 Spectators    Listen to podcasts
                                               Read online forums
                                               Read customer ratings/reviews

Inactives neither create nor
consumer social content of any   Inactives     None of the above
kind
                                              Groups include people participating in at least
                                              one of the activities monthly.
Brand Examples
• www.skittles.com
  – Facebook
  – Youtube
  – Wikipedia
  – Flickr
  – Twitter
• Pringles
  – Online ads
  – Website
  – Google

• Brand Paracetol
  – www.makeawishforsrilanka.com
  – Sites – youtube, facebook, blog
Online Advertising
• Search engines
  – Organic search
  – Pay per click
• Pay per impressions
  – Online brand building
Search Engines
• Pay per click
• Organic search

Low budget
Pay Per Impression
• Examples

High Budget
Value Chain example




Source : Jessica Butcher, Partnerships Manager, isango!
Tribes
• Harley Davidson was there before Internet
  marketing
• People want to belong
• You can be a leader

 Introduction to Tribes
Choose your target




* Seth Godin
www.230i.com

Interactive Marketing

  • 1.
    Web 2.0 Introduction tointeractive media Presented By Sanjay Mendis Cofounder 230 Interactive Pvt Ltd
  • 2.
    The Presentation • Understanding you • Web 2.0 • Websites • The online user • Brand examples • Online advertising • Tribes • Create your own
  • 3.
  • 4.
    What is InteractiveMarketing “Interactive Marketing refers to the evolving trend in marketing whereby marketing has moved from a transaction- based effort to a conversation” John Deighton at Harvard,
  • 5.
  • 6.
    Why do theyexist? Revenue generation from online advertising • US first quarter spending U$ 5.5 billion (IAB) • Google earned U$ 5.5 billion during the same period • Facebook expected to earn U$ 550 million in '09 (Silicon Alley Insider) • Second Life forecast U$ 100 million 2009 • Global market forecast U$ 65 billion in 2010
  • 7.
    Web 2.0 Sites • www.slideshare.net • www.twitter.com • www.flickr.com • www.hi5.com • www.digg.com • www.myspace.com • www.facebook.com • www.youtube.com • www.tripadvisor.com • www.wikipedia.com
  • 8.
    The Web User Definedby Forrester Research
  • 9.
    The Social Technographics™ Ladder Publish a blog Publish your own Web pages Creators make social content Creators Upload video you created go. They write blogs or upload Upload audio/music you created Write articles or stories and post them video, music, or text. Groups include people participating in at least one of the activities monthly.
  • 10.
    The Social Technographics™ Ladder Publish a blog Publish your own Web pages Creators Upload video you created Upload audio/music you created Write articles or stories and post them Critics respond to content from Post ratings/reviews of products/services others. They post reviews, Comment on someone else’s blog Critics comment on blogs, participate in Contribute to online forums Contribute to/edit articles in a wiki forums, and edit wiki articles. Groups include people participating in at least one of the activities monthly.
  • 11.
    The Social Technographics™ Ladder Publish a blog Publish your own Web pages Creators Upload video you created Upload audio/music you created Write articles or stories and post them Post ratings/reviews of products/services Comment on someone else’s blog Critics Contribute to online forums Contribute to/edit articles in a wiki Collectors organize content for themselves or others using RSS Use RSS feeds Collectors Add “tags” to Web pages or photos feeds, tags, and voting sites like “Vote” for Web sites online Digg.com Groups include people participating in at least one of the activities monthly.
  • 12.
    The Social Technographics™ Ladder Publish a blog Publish your own Web pages Creators Upload video you created Upload audio/music you created Write articles or stories and post them Post ratings/reviews of products/services Comment on someone else’s blog Critics Contribute to online forums Contribute to/edit articles in a wiki Use RSS feeds Collectors Add “tags” to Web pages or photos “Vote” for Web sites online Joiners connect in social net- Maintain profile on a social networking site works like MySpace and Face- Joiners Visit social networking sites book Groups include people participating in at least one of the activities monthly.
  • 13.
    The Social Technographics™ Ladder Publish a blog Publish your own Web pages Creators Upload video you created Upload audio/music you created Write articles or stories and post them Post ratings/reviews of products/services Comment on someone else’s blog Critics Contribute to online forums Contribute to/edit articles in a wiki Use RSS feeds Collectors Add “tags” to Web pages or photos “Vote” for Web sites online Maintain profile on a social networking site Joiners Visit social networking sites Spectators consumer social Read blogs content including blogs, user- Watch video from other users Listen to podcasts Spectators generated video, podcasts, for- Read online forums Read customer ratings/reviews ums, or reviews Groups include people participating in at least one of the activities monthly.
  • 14.
    The Social Technographics™ Ladder Publish a blog Publish your own Web pages Creators Upload video you created Upload audio/music you created Write articles or stories and post them Post ratings/reviews of products/services Comment on someone else’s blog Critics Contribute to online forums Contribute to/edit articles in a wiki Use RSS feeds Collectors Add “tags” to Web pages or photos “Vote” for Web sites online Maintain profile on a social networking site Joiners Visit social networking sites Read blogs Watch video from other users Spectators Listen to podcasts Read online forums Read customer ratings/reviews Inactives neither create nor consumer social content of any Inactives None of the above kind Groups include people participating in at least one of the activities monthly.
  • 15.
    Brand Examples • www.skittles.com – Facebook – Youtube – Wikipedia – Flickr – Twitter
  • 16.
    • Pringles – Online ads – Website – Google • Brand Paracetol – www.makeawishforsrilanka.com – Sites – youtube, facebook, blog
  • 17.
    Online Advertising • Searchengines – Organic search – Pay per click • Pay per impressions – Online brand building
  • 18.
    Search Engines • Payper click • Organic search Low budget
  • 19.
    Pay Per Impression •Examples High Budget
  • 20.
    Value Chain example Source: Jessica Butcher, Partnerships Manager, isango!
  • 21.
    Tribes • Harley Davidsonwas there before Internet marketing • People want to belong • You can be a leader Introduction to Tribes
  • 22.
  • 23.