SIMPLE SOLUTIONS ON HP OFFICEJET 3830 NO COMPUTER FOUND ISSUES ON SCANNING FOR YOUR PRINTER...

1. HP OFFICEJET 3830 NO COMPUTER FOUND ISSUES
ON SCANNING
You can scan a document and send it to the required destination in
several ways. Several HP printers come with these features: Scan to PC,
Scan to email, Scan to Flash drives, etc. These features make digitalizing
easy.
The computer and your printer must be properly connected if you want
to perform a scan without any interruptions. Sometimes, you may
receive the “No computer found” message while performing a scan
operation on your HP Officejet 3830 printer, and this could be due to
communication issue.
Usually, when your printer and the computer or mobile phone are not
connected to the same network, you may receive such errors. So, if
the No computer found message is displayed on your printer screen,
check if the HP Officejet printer and your computer are connected to the
same network. If not, connect them to the same network and then
perform the scan operation on your printer.
Now, if the No computer found message is displayed on the printer
screen, even after both (printer and computer) the devices are
connected to the same network, then you need to make sure that your
HP Officejet 3830 printer firmware is up-to-date. Run the HP Easy
Start application on your computer to check whether any error has
occurred on your printer.
To do so, open the HP Easy Start application and run it. Now, if a
window with the message Enable Bonjour is displayed, it means
the Bonjour feature on your printer is disabled or blocked. Usually, the
Bonjour feature is enabled by default on the HP OfficeJet 3830 printer. If
the Enable Bonjour message is displayed on the screen, then it means
your network router is not compatible with it and is blocking the
Bonjour featureon the printer.
In this case, better connect your HP printer directly to the computer via
Wi-Fi Direct. To do so, first, place your HP printer closer to the

2. computer. Now, access your printer’s Wi-Fi Direct menu by tapping,
pressing, or touching the Wi-Fi Direct icon. As soon as you do it, the
credentials for the Wi-Fi Direct connection of your printer will be
displayed on the printer screen. Note it down.
On your computer, enable the Wi-Fi feature. Choose the Wi-Fi SSID that
matches your printer’s Wi-Fi Direct SSID. Now, you need to enter the
Wi-Fi Direct password in the given field to connect your printer to the
computer viaWi-Fi Direct.
Once your printer and the computer are connected to the same network,
try to perform the scan operation. In most cases, the printer will
perform the scan operation. In case the printer fails to perform, then
you can use the HP Diagnose tool called HP Print & Scan Doctor. Using
this tool, you can detect the cause of the problem and perform the
necessary solutions to clear the No Computer Found message.
After clearing the No Computer Found message using the HP Print &
Scan tool, try to perform the scan to computer operation using the HP
Easy Start application. While configuring the scan operation, make sure
to choose the Scan to Computer option.
Now, if you still receive the No computer found message on your printer
screen, then you can contact us to get remote assistance in resolvingit.