This document is a resume for Samal Biswa summarizing their professional experience and qualifications. Biswa has over 6 years of experience as a Senior Software Associate Quality Control at an investment bank, and previously worked as a Tester at IBM India Pvt Ltd for 5.8 years. Their technical skills include manual testing, Agile methodologies, SQL, and experience testing across various operating systems, tools, and domains including healthcare, retail, telecom and more. They aim to work in an organization that values professionalism and where they can continuously acquire new skills.

1. SAMAL BISWA
Contact Numbers: (+91) 9739008324, (+91) 7259440003
E-Mail:biswasamal007@gmail.com, Alt E-Mail: biswasamal008@gmail.com
OBJECTIVE: To work in an organization where professionalism and enthusiasm are recognized. Looking
to work in an environment which encourages continuously acquiring skills in emerging technologies and
which helps me contribute to the organization and grow as an individual.
PROFESSIONAL SYNOPSIS and EMPLOYMENT PROFILE:
 Currently working with “Well known investment bank " as “ Sr Software Associate Quality Control”
and having overall experience of 6+ years.
 Worked in IBM India Pvt Ltd years as a Tester for 5.8 years.
 As TESTER in IBM India Pvt Ltd Bangalore(from JAN 2011 to JAN 2016)
 Worked As an Incident Management Coordinator in IBM India Pvt Ltd (2010-2011).
TECHNICAL SKILLS
Tools and Technologies: Accessibility Testing, Usability testing, Manual Testing, Using Agile Testing
Methodologies, Regression & Negative Testing UI & Compatibility
Testing, Acceptance testing and On call support to clients, Test Plans,
Cases & Processes Functional Requirements, Defect/Bug Tracking, Test
Strategies & Coverage QA & QC Standards. Worked and well verse with
Agile methodology.
Databases: MS SQL Server 2000/05
Operating Systems: Windows XP, Windows7.Windows10
Tools handled: Working knowledge of JIRA, ALM, QC and Bugzilla.
Devices Worked in IOS and Android devices.
Domain knowledge: Telecom, Retail, Healthcare, Power& Energy.
Accessibility Worked with talk back , voice in tabs and various android, IOS and screen
readers like JAWS and NVDA.
MANAGEMENT EXPRIENCE
1. Worked as a first point of contact for the Business- client. Onshore and offshore
2. Responsible for Daily status meeting and Scrum Facilitator of the team.
3. Responsible for the Cost estimation and Resource requirement.
4. Explaining the BA about the technical aspect of a CR.
5. Responsible for the Reporting about the status of the CR and every stage of update to the Release
manager
6. Publishing the Report and release Entry and exit Criteria to the whole team with an email.
7. Part of every review and test cases summery for projects tagged to.

2. KEY PROJECTS HANDLED
Domain: Health care:
Present:
1,.AID IQ: ( Accessibility testing) - A Pilot application was developed with the intend of helping victims
of Dyslexia for an Indian government firm called WEBEL MEDIATRONICE LTD . The unique feature about
this application was to provide a learning Technique for people having Dyslexia. The application would
also allow specialist to decide the degree of Dyslexic symptoms present in a victim. The Application
was developed by the IBM developers with front end as VB.NET and back end as SQL
2.BAG IT( Accessibility and Usability testing): Testing an application from blind or partially blind
persons prospective where an application was developed with various colour codes. So a US company
who wants its customer special differently-abled people with no sight or poor sight to access an online
grocery site to use them to order products through webs and phones. So basically doing an
Accessibility and usability testing on the application trough user prospective where the major response
should be voice and should be have easy and friendly navigations for people with different ability.
Testing the text look and feel and testing the integration of the entire cycle on various devices
IPHONE, IPAD, other mobiles in IOS and ANDRIOD platform with VOICE OVER and TALK BACK ON.
Domain: Power and energy
3.PG&E: Performing a creative QA and content validation of a Power generation company web in who
are after every quarters introducing new products and offers in frequent interval and wants the
contents to be authored and tested on frequent intervals .Using a tool called TEAM SITE to create page
which are in form of components and templates, So creating a Dummy page for deployment with
images and content as per the Requirements and checking with the Author for Approval.
Retail:
4. H&m(Hennes&Mauritz): 1)Started with Testing In Retail domain where mostly Agile is followed for
testing. Performing System Testing the a system called H&m order tool which is basically used for
placing order for its Customers. 2) Performed Functional testing, Functional, Integration and Regression
on this system.3)Verifying the changes in the front end, Data base, Imports to different interdependent
system as Per the Requirement. The Application was tested by five member team were I Serve as a key
member of Software Testing team. We followed an agile model as daily interaction was required
between Developers, testers and BUSINESS. Created and executed software test plans, cases and
scripts to uncover, identify and document software problems and their cause.Took part in deployment
and Acceptance testing.
Telecom:
5.CCE: Customer communication Engine: 1.Extensive testing on an Admin Tool of Bell Canada that
determines and keeps tracks of the commutations (SMS, Email, MMS) and also to verify the end to end
flow of the evens in the system so that the expected communication is received in accordance to rules
and the event triggered. (2)Promoted to serve as Senior Tester, overseeing quality-assurance testing
and teams for client software and systems development projects. Performed system, unit,
performance, regression, stress and data interface testing. Provided client developer teams with
detailed reports on quality metrics, identified bugs/flaws and recommended fixes.(3)Created
company’s first comprehensive documented on CCE application, tested defects and procedures to
enable accurate replication and ensure compliance with standards. Accelerated average QA testing
turn-around time by 25% or more, allowing company to accept more testing projects without increasing
staff.(4)Addressing areas including database impacts, software scenarios, regression testing, negative
testing, error/bug retests and usability.(5)Documented software defects using bug tracking system and
reported defects involving program functionality, output, online screen and content to software
developers.(6)Delivered thorough QA testing reports that determined product quality and release
readiness.(7) Used WinSCP.

3. 6. RAS (Routing Administration System): Logs testing for RAS : Verifying a Backend Tool which
determines the logs for different types of call made by Various Bell call Center to its customers all
around Canada and changes logged of listed data base. Assisted with user-acceptance testing and
defect tracking for three new software Version. Offered On callsupport .
7. Order max Application: A Web application of a telecom company with different applied for
different Line of Business like Internet, Home phone, TV depending on the customer. Back end
validation of the flow of product codes for the triggered event and end to end validations to check for
the integration.
Serve as a key member of Software Testing team and interaction point between the developers, BA.
Supervise and coordinated well a five-member software QA testing team in developing and
implementing quality-assurance and quality-control methodologies to ensure compliance with QA
standards, federal regulations and customer specification.
Created and executed software test plans, cases and scriptsto uncover, identify and document
software problems and their causes
Roles and Responsibility
Following Agile method.• Involved in Test Planning, Test execution (In every execution did functional
testing, regression testing, Adhoc testing, Normalization)
• Be a part of the cost estimation team and daily status call• Involved in doing technical discussion and
scope determination of the Assessment which is the first phase of every project (says about the cost of
the project depending on the environment and number of test cases required for the project).
• Determining the time line and challenges prerequisite before execution.• Involved In System
Integration Testing and Acceptance testing in some cases if scenario requires.
• On call Support (Mainly during Acceptance)
• Working in ALM from Test Scripting, Project creation and Mapping, Requirement mapping and Test
Rest creation taking in view the reusability and Parameterization.
• Test Report creation and daily status reporting by extracting bar number and creating bar graphs
showing the project progress.
ACADEMICS with %
 B.tech-Manipal University of Health Medical &Technological Sciences (Regular)- 65%
 Higher school leaving certificate-68.4%
 Secondary school leaving certificate-65%
PERSONAL DOSSIER
Address: House number 16, Anugharalayout ,BTM 3nd stage, Billekalihali,Banglore-560076
City: Bangalore
Languages: English, Hindi
Declaration:
I hereby declare that the information above provided is true to the best of my knowledge.
Date :
Place : Bangalore