2. PRESENT BY
140210107016 KRISHNA GOHIL
140210107017 URVI GOTI
140210107018 SAGAR HARASORA
140210107019 MONIKA ITALIYA
140210107020 DHATRI JANI

3. Listening
 “Listening” is a process of receiving, integrating and
reacting to the message received from
communication sender.”
 Effective listening is an art of communication, which
is often taken for granted and ignored.
 Listening is the most of important skill. How well we
listen has a major impact on our job effectiveness.
And on quality of our relationships with other.

4.  We listen to obtain information.
 We listen to understand.
 We listen to enjoyment.
 We listen to learn.

5. TYPES OF LISTENING
 Appreciative listening
 Empathetic listening
 Comprehensive listening
 Critical listening
 Relationship listening
 Informative listening
 With care and criticism listening
 Discriminative listening
 Sympathetic listening
 Therapeutic listening

6. Appreciative listening
 This listening for deriving aesthetic pleasure,as we do
when listen to a comedian,musician, or entertainer
 In appreciative listening, we
seek certian information
which will appreciate, for
example
we are use this listening
when we are listening to
good music.

7. EMPATHETIC LISTENING
 When we listen to a disterssed
friend who want to said his
feeling, we provide emotional and
moral support in the form of
Empathetic listening.
 When we listening
empathetically, we use to seek a
tuuer understand how others are
feeling.
 When psychiatrists listen to their
patients,their listening is
classified as empathetic
liestening.

8. COMPREHENSIVE LISTENING
 Comprehensive listening is also known as content
listening, informative listening, and full listening.
 This type of listening is needed in the classroom
when students have to listen to the lecturer to
understand and comprehend the message.
 In communication, some words are more important
and some less so, and comprehension often benefits
form extraction of key facts and items form a long
spiel

9.  Similarly, when
someone is giving you
directions to find the
location of a place,
comprehension listening
is required to receive
and interpret the
message.

10. CRITICAL LISTENING
 Critical listening is listening in order to evalute and
judge, forming opinion about what is being said.
 Judgment includes assessing strengths and
weaknesses, agreement and approval.
 When the purpose is to accept or reject the message
or to evaluate it critically.
 For example listening sales person making a
purchase or listening to politicians making their
election campaign speech involves critical listening.

11.  Similarly, when you read a book with the objective of
writting a book review, you use your critical abilities.
 This is the type of listening that we may adopt when
faced with an offer or sales pitch that requires a
decision from us.

12. RELATIONSHIP LISTENING
 The purpose of relationship listening is either to help an
individual or to improve the relationship among people .
 Therapeutic listening is special type of relationship
listening .
 Therapeutic listening brings to mind those situation
where counsellor ,medical personals or other can also be
used when you listen to friends or acquaintance and
allow them to get things of that chest.

13. INFORMATIVE LISTENING
 Informative listening we give to the situation where
the listeners primary concern is to understand the
message .
 Informative listening or listening to understand is
found in all areas of our life.
 For example we listen to lecturers or instruction from
teachers and what we learn depends on how we
listen to them.

14. WITH CARE AND CRITICISM
lISTENING
 The ability to listen critically is essential in
democracy.
 On the job in community, at service club, in place of
worksheet critical listening is unimportant .

15. SYMPATHETIC LISTENING
 In sympathetic listening we care about the other
person and show this concern in the way we pay
close attention and express our sorrow for their
events and happiness at that joys.

16. THERAPEUTIC LISTENING
 In therapeutic listening, the listeners has purpose of
not only empathising with the speaker but also to
used these deep connection in order to help speaker
understand , change or development in some ways.