Uncommon Grace The Autobiography of Isaac Folorunso
Alternative approaches to managing conflict in the workplace
1. Alternatives to mAlternatives to managing Workplace Conflictanaging Workplace Conflict
SIA Safety Symposium, Hobart, 18 May 2017SIA Safety Symposium, Hobart, 18 May 2017
David DilgerDavid Dilger
2. What does a coffee
cup have to do with
workplace
conflict?
14. Relevant factors in considering reasonableRelevant factors in considering reasonable
response action based on riskresponse action based on risk
Likelihood of Risk
MagnitudeofRisk
15.
16. Classifying the behaviours into a legal frameworkClassifying the behaviours into a legal framework
capable of resolutioncapable of resolution
21. Often a question of perception and degree. Where does your management style fit?
When are boundaries crossed by behaviours beingWhen are boundaries crossed by behaviours being
appropriate or inappropriate?appropriate or inappropriate?
When does: Become:
Direct, Forthright and Honest Aggressive, Dictatorial or Disrespectful
Passionate and enthusiastic Oversharing or Indiscreet
Collaborative and Consultative Lacking in authority or leadership
Meticulous and following proper
processes
Micromanaging or poor judgement
21