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The Effect of Search Task Familiarity on Search
Behaviours in Biomedical Search
SIS Research Seminar
Ying-Hsang Liu1
Joint work with Muh-Chyun Tang2, Wan-Ching Wu3
1 School of Information Studies, Charles Sturt University
2 Department of Library and Information Science,
National Taiwan University
3 School of Information and Library Science,
University of North Carolina at Chapel Hill
21 August 2013
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Background
•  Information retrieval for specialised domain; domain
specific requirements
•  Query formulation/reformulation as difficult search tasks
•  Search task familiarity as important context factors in
search
•  Various techniques proposed to support users (e.g.,
relevance feedback, interactive query expansion and
automatic suggestions)
•  The impact of search task familiarity and term suggestion
device on search behaviours and search performance
rarely evaluated in interactive search environment
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PubMed – Automatic Suggestions
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PubMed – Automatic Term Mapping
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Research Question and Hypothesis
Q: What is the relationship between search
task familiarity and search behaviours and
search performance?
H: The experimental search interface with
term suggestion based on MeSH co-
occurrence information will be more effective
for less familiar search requests.
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Method – Search requests
• Genuine search requests
• Users tend to grab search terms from pre-constructed
topics
• Motivated and engaged searchers
• Search task familiarity
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Experimental design
•  A repeated measures design
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Groups PubMed Experimental
1 Familiar Less familiar Familiar Less familiar
2 Less familiar Familiar Less familiar Familiar
Groups Experimental PubMed
3 Familiar Less familiar Familiar Less familiar
4 Less familiar Familiar Less familiar Familiar
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Research procedure
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Instruments Data collected
Pre-search questionnaire
1. Search statements
2. Ideal query terms (pre-search)
3. Numerical attributes characterizing
search requests
Search task; transaction
log; screen capture
1. Query terms added, removed; # of
submissions; # of pages viewed;
2. 10 relevant records saved
Post-search questionnaire
1.Ideal query terms (post-search)
2.”Goodness” of their pre and post
search query
3. Relevance judgment of records saved
4. Satisfaction with the search results
5. Usefulness of the interfaces
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Search interfaces
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Search interfaces (cont’d)
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Search interfaces (cont’d)
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Sources and mechanism for
MeSH term suggestion
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Results
•  User backgrounds and characteristics
•  Most participants search PubMed at least
once a week
•  Participants rarely use advanced search
functions
•  Search request characteristics
•  A total of 88 search requests (44 participants x 2
requests)
•  60 revisits; 28 new searches
•  New vs. revisited searches are good indicators of
search task familiarity
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Results (cont’d)
Search
request
Mean (SD) N
Familiarity Unfamiliar 1.50 (1.20) 28
Familiar 4.50 (1.55) 60
Completeness needed Unfamiliar 3.07 (1.76) 28
Familiar 4.55 (1.05) 60
Suitability for delegation Unfamiliar 3.04 (1.32) 28
Familiar 2.80 (1.44) 60
Original “goodness” of query Unfamiliar 3.61 (1.52) 28
Familiar 3.95 (1.20) 60
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Table 3. Search request characteristics (on a 0 to 6 scale)
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Results (cont’d)
•  Query behaviours
•  Users’ final queries diverged from the original
queries when using the experimental search
interface
•  Familiar searches were relatively stable and
less likely to change after search interaction
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Results (cont’d)
Figure 4: Performance criteria as functions of interface and
search familiarity
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Results (cont’d)
•  Term suggestion interface did significantly better
in terms of the final “goodness” of the query
•  Term suggestion interface was perceived more
useful, especially for new searches
•  No interface main effect for satisfaction with
results; Search interface-familiarity interaction
effect was significant
•  No significant effect for relevance scores
•  Overall, term suggestion interface was more
useful for unfamiliar searches
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Discussion
•  Querying behaviour affected by the
experimental search interface (MAP)
•  Search task familiarity as important dimension of
user search contexts
•  Benefits of experimental search interface for
unfamiliar searches
•  Consideration of search request characteristics
in evaluation of interactive IR system
•  Methodological issue of carry-over effect;
collaborative IR settings
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Conclusion
•  The effectiveness of the query expansion
methods might depend on the nature of search
tasks
•  Search task familiarity as important factor for
interactive IR evaluation
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This study was supported by National Science
Council of Taiwan Grant # 96-2413-H-002-019.
For more details, please see
Tang, M.-C., Liu, Y.-H., & Wu, W.-C. (2013). A study of the
influence of task familiarity on user behaviors and
performance with a MeSH term suggestion interface for
PubMed bibliographic search.
International Journal of Medical Informatics, 82(9), 832-843.
Thank You!
Questions or Comments?
21

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The Effect of Search Task Familiarity on Search Behaviours in Biomedical Search

  • 1. DO OR TH DO OR TH S GE School of Information Studies TO TH VI The Effect of Search Task Familiarity on Search Behaviours in Biomedical Search SIS Research Seminar Ying-Hsang Liu1 Joint work with Muh-Chyun Tang2, Wan-Ching Wu3 1 School of Information Studies, Charles Sturt University 2 Department of Library and Information Science, National Taiwan University 3 School of Information and Library Science, University of North Carolina at Chapel Hill 21 August 2013
  • 2. DO OR TH DO OR TH S GE School of Information Studies TO TH VI Background •  Information retrieval for specialised domain; domain specific requirements •  Query formulation/reformulation as difficult search tasks •  Search task familiarity as important context factors in search •  Various techniques proposed to support users (e.g., relevance feedback, interactive query expansion and automatic suggestions) •  The impact of search task familiarity and term suggestion device on search behaviours and search performance rarely evaluated in interactive search environment 2
  • 3. DO OR TH DO OR TH S GE School of Information Studies TO TH VI PubMed – Automatic Suggestions 3
  • 4. DO OR TH DO OR TH S GE School of Information Studies TO TH VI PubMed – Automatic Term Mapping 4
  • 5. DO OR TH DO OR TH S GE School of Information Studies TO TH VI Research Question and Hypothesis Q: What is the relationship between search task familiarity and search behaviours and search performance? H: The experimental search interface with term suggestion based on MeSH co- occurrence information will be more effective for less familiar search requests. 5
  • 6. DO OR TH DO OR TH S GE School of Information Studies TO TH VI Method – Search requests • Genuine search requests • Users tend to grab search terms from pre-constructed topics • Motivated and engaged searchers • Search task familiarity 6
  • 7. DO OR TH DO OR TH S GE School of Information Studies TO TH VI Experimental design •  A repeated measures design 7 Groups PubMed Experimental 1 Familiar Less familiar Familiar Less familiar 2 Less familiar Familiar Less familiar Familiar Groups Experimental PubMed 3 Familiar Less familiar Familiar Less familiar 4 Less familiar Familiar Less familiar Familiar
  • 8. DO OR TH DO OR TH S GE School of Information Studies TO TH VI Research procedure 8 Instruments Data collected Pre-search questionnaire 1. Search statements 2. Ideal query terms (pre-search) 3. Numerical attributes characterizing search requests Search task; transaction log; screen capture 1. Query terms added, removed; # of submissions; # of pages viewed; 2. 10 relevant records saved Post-search questionnaire 1.Ideal query terms (post-search) 2.”Goodness” of their pre and post search query 3. Relevance judgment of records saved 4. Satisfaction with the search results 5. Usefulness of the interfaces
  • 9. DO OR TH DO OR TH S GE School of Information Studies TO TH VI Search interfaces 9
  • 10. DO OR TH DO OR TH S GE School of Information Studies TO TH VI Search interfaces (cont’d) 10
  • 11. DO OR TH DO OR TH S GE School of Information Studies TO TH VI Search interfaces (cont’d) 11
  • 12. DO OR TH DO OR TH S GE School of Information Studies TO TH VI Sources and mechanism for MeSH term suggestion 12
  • 13. DO OR TH DO OR TH S GE School of Information Studies TO TH VI Results •  User backgrounds and characteristics •  Most participants search PubMed at least once a week •  Participants rarely use advanced search functions •  Search request characteristics •  A total of 88 search requests (44 participants x 2 requests) •  60 revisits; 28 new searches •  New vs. revisited searches are good indicators of search task familiarity 13
  • 14. DO OR TH DO OR TH S GE School of Information Studies TO TH VI Results (cont’d) Search request Mean (SD) N Familiarity Unfamiliar 1.50 (1.20) 28 Familiar 4.50 (1.55) 60 Completeness needed Unfamiliar 3.07 (1.76) 28 Familiar 4.55 (1.05) 60 Suitability for delegation Unfamiliar 3.04 (1.32) 28 Familiar 2.80 (1.44) 60 Original “goodness” of query Unfamiliar 3.61 (1.52) 28 Familiar 3.95 (1.20) 60 14 Table 3. Search request characteristics (on a 0 to 6 scale)
  • 15. DO OR TH DO OR TH S GE School of Information Studies TO TH VI Results (cont’d) •  Query behaviours •  Users’ final queries diverged from the original queries when using the experimental search interface •  Familiar searches were relatively stable and less likely to change after search interaction 15
  • 16. DO OR TH DO OR TH S GE School of Information Studies TO TH VI Results (cont’d) Figure 4: Performance criteria as functions of interface and search familiarity 16
  • 17. DO OR TH DO OR TH S GE School of Information Studies TO TH VI Results (cont’d) •  Term suggestion interface did significantly better in terms of the final “goodness” of the query •  Term suggestion interface was perceived more useful, especially for new searches •  No interface main effect for satisfaction with results; Search interface-familiarity interaction effect was significant •  No significant effect for relevance scores •  Overall, term suggestion interface was more useful for unfamiliar searches 17
  • 18. DO OR TH DO OR TH S GE School of Information Studies TO TH VI Discussion •  Querying behaviour affected by the experimental search interface (MAP) •  Search task familiarity as important dimension of user search contexts •  Benefits of experimental search interface for unfamiliar searches •  Consideration of search request characteristics in evaluation of interactive IR system •  Methodological issue of carry-over effect; collaborative IR settings 18
  • 19. DO OR TH DO OR TH S GE School of Information Studies TO TH VI Conclusion •  The effectiveness of the query expansion methods might depend on the nature of search tasks •  Search task familiarity as important factor for interactive IR evaluation 19
  • 20. DO OR TH DO OR TH S GE School of Information Studies TO TH VI This study was supported by National Science Council of Taiwan Grant # 96-2413-H-002-019. For more details, please see Tang, M.-C., Liu, Y.-H., & Wu, W.-C. (2013). A study of the influence of task familiarity on user behaviors and performance with a MeSH term suggestion interface for PubMed bibliographic search. International Journal of Medical Informatics, 82(9), 832-843. Thank You! Questions or Comments? 21