Value beans a online product for consumers and channels based on point based system.

1. ValueBeans.com
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A web based loyalty solution
Designed by

2. The thought behind ValueBeans
Customer Loyalty Solution is like a
Jigsaw which often challenge Brands
with some questions like –
1. How do I define and implement
effective & gratifying Reward
Program?
2. How can I develop (Post Sales) Brand
recall and Loyalty Management to
convert customers into Diehard
Loyalist? Customer Loyalty Solution
5 missing pieces in the
Jigsaw

3. The thought behind ValueBeans
3. I wished there was some kind of
tool to monitor and measure
the progress of the Reward
Program?
4. How to involve and motivate all
Channel Partners to ensure
success of the Rewards Program?
5. I only wished some meaningful
information could be generated
out of Reward Program which
could be used in decision making? Customer Loyalty Solution
5 missing pieces in the
Jigsaw

4. ValueBeans Value Proposition
ValueBeans.com is built around these 5 missing
pieces in the Customer Loyalty Jigsaw.

5. How do I define and implement effective & gratifying Reward
Program?
Customers would get ValueBeans cards
against purchases.
ValueBeans card will have pre defined
points
Customer can redeem by visiting
ValueBeans.com
Options
ValueBeans can be Accumulated and used to claim bigger and
better gift
Customer can choose his or her gift from product catalog
Delivery at doorstep

6. How can I develop (Post Sales) Brand recall and Loyalty Management
to convert customers into Diehard Loyalist?
ValueBeans shall reaching out to customer periodically through emails,
postal or call center if required with value adds like -
First and most importantly a Thank You note from the
Brand
Account Statements
Redemption Reminders
Special Offers
Contests
Polls with incentives
The simple idea is to reach out the customer multiple times to make the
customer feel Privileged

7. I wished there was some kind of tool to monitor and measure
the progress of the Reward Program?
ValueBeans.com has built-in feature for Real Time monitoring of the
program
Head office can monitor the progress of Zonal Offices
Zonal Offices can monitor progress of Marketing officers
Marketing Officers can monitor the progress of Dealers
Dealers can evaluate own progress

8. How to involve and motivate all Channel Partners to ensure
success of the Rewards Program?
ValueBeans can also be used as a parallel Channel
incentive program
• Every time customer redeems, the channel gets
points
• Ensuring Participation of the channel partner
In-Built Leader board at every level of sales
Hierarchy introduces a sense of competition

9. I only wished some meaningful information could be generated out
of Reward Program which could be used in decision making?
Reliable source of Secondary sales data
• Required Data can be captured at the time of
customer registration
• Additional data can also be captured using
secondary methods like satisfaction survey, polls,
feedbacks, Call Center etc
Business intelligence
• Converting info into BI reports is the Mantra
• Generating Trends, Patterns and analysis which you
generally expect out of a well defined secondary
sales data.

10. Ending the intro to ValueBeans.com with following thought…
Customer becomes Brand loyal when he or she feels
‘Privileged’