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Agile ways of working
Ryan Hewitt - Lead BA (DWP Digital)
Agile
About me
● Currently working on Universal Jobmatch!
● 10 years BA experience (BBC Olympics,
Ernst & Young, Infosys)
● Agile & Waterfall IT projects
● 9 certifications (Agile Product Owner, Scrum
Master, PRINCE2, ITIL)
Traditional approach
WATERFALL DEVELOPMENT:
+ Lots of control
+ Know what you’re doing &
what users want
Requirements
Design
Development
Testing
Release
Waterfall limitations
LIMITATIONS:
+ Cost of change
+ Value delivered right at the
end
+ Leave testing to the end
Requirements
Design
Development
Testing
Release
Changes
User
feedback
Takes too
long
Skipped
Agile
+ It’s a set of values not a process
+ Based on a Manifesto
Agile Manifesto
+ Collaboration
+ Rapid development
+ User feedback
+ Embracing change
Agile methodologies
By: Haresh Karkar
+ Scrum & Kanban most
popular
+ Scrum process helps
adopt Agile principles
Scrum team
+ Small IT team
+ Cross-functional
+ Self-organising
+ Co-located
e.g. BBC Sport app team, Tesco recommendations
team, Digi debt team
Scrum backlog
Vision > split into smaller user stories
Prioritised
backlog
Stories at the top:
+ Requirements
+ Detailed designs
+ Get feedback from devs & testers
+ Get them signed-off & ready for
development
Scrum
Sprint (2 weeks)
+ Build
+ Test
+ Demo
+ Release
+ Feedback
Next Sprint:
+ More functionality
+ Another
demo/release
Scrum summary
Scrum = 2 - 4 weeks
Waterfall = several months/years
+ Lots of feedback
+ Less risky
+ Delivering value ‘early & often’
Requirements
Design
Development
Testing
Release
3 things to use - Kanban board
Display work for next 2
weeks:
+ Make team’s work
visible
+ Daily standup:
● What are you
working on today?
● What did you work
on yesterday?
● Any blockers?
+ Avatars for
ownership/wip limits
3 things to use - Kanban board
+ Decorating a
house
+ Journalist’s at
the BBC
+ BA
Management
team
3 things to use - retrospectives
+ 1 hour meeting
+ Inspect the process and
try to improve:
● What made you
mad?
● What made you
glad?
● What made you
sad?
+ Actions (WHO-WHAT-
WHEN)
3 things to use - retrospectives
+ Allow the team to improve &
optimise
+ Hundreds of ways to have them
(e.g. 7 deadly sins, Pokemon
retro, sailboat retro)
+ http://retrospectivewiki.org/index.
php?title=Agile_Retrospective_Re
source_Wiki
3 things to use - impact mapping
+ Way to brainstorm &
identify deliverables
+ Have a brilliant idea -
quickly identify what to
build
+ Start with a goal
Why are we doing this?
Impact mapping - goal
● Whose behaviour do we want to impact?
● Who can produce the desired effect?
● Who can obstruct it?
● Who are the consumers or users of our product?
● Who will be impacted by it?
Impact mapping - actor
How should our actors' behaviour change?
How can they help us to achieve the goal?
How can they obstruct or prevent us from succeeding?
Impact mapping - impact
What can we do, as an organisation or a delivery team,
to support the required impacts?
Impact mapping - deliverables
Impact mapping
+ Deliverables traced
back to the goal
+ Brainstorm lots of
deliverables
+ Collaborative
“New billionaire owner of Stockport County FC, he
has set the board of directors the goal of winning the
Premier League by 2025”
Activity
GOAL
ACTOR IMPACT DELIVERABLE
Youth squad
Owner
Increase
funds
Interfere less
Behaviour
you want
Things that will make it
happen?
Take out a loan
Sell their other business?
Things that will make it
happen?
Behaviour
you want
Further reading
+ Agile 101: http://agile101.net/2009/09/08/the-difference-between-waterfall-
iterative-waterfall-scrum-and-lean-in-pictures/
+ Kanban board: https://trello.com/b/C4Awm5lK/kanban-board
+ Impact mapping:
+ rthewitt01 & ryan.hewitt1@dwp.gsi.gov.uk

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Agile ways of working. Plus 3 agile techniques any team can use!!

  • 1. Agile ways of working Ryan Hewitt - Lead BA (DWP Digital) Agile
  • 2. About me ● Currently working on Universal Jobmatch! ● 10 years BA experience (BBC Olympics, Ernst & Young, Infosys) ● Agile & Waterfall IT projects ● 9 certifications (Agile Product Owner, Scrum Master, PRINCE2, ITIL)
  • 3. Traditional approach WATERFALL DEVELOPMENT: + Lots of control + Know what you’re doing & what users want Requirements Design Development Testing Release
  • 4. Waterfall limitations LIMITATIONS: + Cost of change + Value delivered right at the end + Leave testing to the end Requirements Design Development Testing Release Changes User feedback Takes too long Skipped
  • 5. Agile + It’s a set of values not a process + Based on a Manifesto
  • 6. Agile Manifesto + Collaboration + Rapid development + User feedback + Embracing change
  • 7. Agile methodologies By: Haresh Karkar + Scrum & Kanban most popular + Scrum process helps adopt Agile principles
  • 8. Scrum team + Small IT team + Cross-functional + Self-organising + Co-located e.g. BBC Sport app team, Tesco recommendations team, Digi debt team
  • 9. Scrum backlog Vision > split into smaller user stories Prioritised backlog Stories at the top: + Requirements + Detailed designs + Get feedback from devs & testers + Get them signed-off & ready for development
  • 10. Scrum Sprint (2 weeks) + Build + Test + Demo + Release + Feedback Next Sprint: + More functionality + Another demo/release
  • 11. Scrum summary Scrum = 2 - 4 weeks Waterfall = several months/years + Lots of feedback + Less risky + Delivering value ‘early & often’ Requirements Design Development Testing Release
  • 12. 3 things to use - Kanban board Display work for next 2 weeks: + Make team’s work visible + Daily standup: ● What are you working on today? ● What did you work on yesterday? ● Any blockers? + Avatars for ownership/wip limits
  • 13. 3 things to use - Kanban board + Decorating a house + Journalist’s at the BBC + BA Management team
  • 14. 3 things to use - retrospectives + 1 hour meeting + Inspect the process and try to improve: ● What made you mad? ● What made you glad? ● What made you sad? + Actions (WHO-WHAT- WHEN)
  • 15. 3 things to use - retrospectives + Allow the team to improve & optimise + Hundreds of ways to have them (e.g. 7 deadly sins, Pokemon retro, sailboat retro) + http://retrospectivewiki.org/index. php?title=Agile_Retrospective_Re source_Wiki
  • 16. 3 things to use - impact mapping + Way to brainstorm & identify deliverables + Have a brilliant idea - quickly identify what to build + Start with a goal
  • 17. Why are we doing this? Impact mapping - goal
  • 18. ● Whose behaviour do we want to impact? ● Who can produce the desired effect? ● Who can obstruct it? ● Who are the consumers or users of our product? ● Who will be impacted by it? Impact mapping - actor
  • 19. How should our actors' behaviour change? How can they help us to achieve the goal? How can they obstruct or prevent us from succeeding? Impact mapping - impact
  • 20. What can we do, as an organisation or a delivery team, to support the required impacts? Impact mapping - deliverables
  • 21. Impact mapping + Deliverables traced back to the goal + Brainstorm lots of deliverables + Collaborative
  • 22. “New billionaire owner of Stockport County FC, he has set the board of directors the goal of winning the Premier League by 2025” Activity GOAL ACTOR IMPACT DELIVERABLE Youth squad Owner Increase funds Interfere less Behaviour you want Things that will make it happen? Take out a loan Sell their other business? Things that will make it happen? Behaviour you want
  • 23. Further reading + Agile 101: http://agile101.net/2009/09/08/the-difference-between-waterfall- iterative-waterfall-scrum-and-lean-in-pictures/ + Kanban board: https://trello.com/b/C4Awm5lK/kanban-board + Impact mapping: + rthewitt01 & ryan.hewitt1@dwp.gsi.gov.uk

Editor's Notes

  1. Ryan Hewitt - Lead Business Analyst in DWP Talk about agile ways of working & techniques you can apply to your teams 3 areas: Overview about agile & scrum - how it works & why it’s effective 3 techniques you can takeaway Exercise on one of those techniques
  2. •Lead BA in the Stockport hub •Background: 10 years. Waterfall, Agile, Wagile •DWP since last year FED
  3. Sequential stages Check gates You complete one phase (e.g. design) before moving on to the next phase (e.g. development) You rarely aim to re-visit a ‘phase’ once it’s completed. That means, you get what you specified early on Optimises resources
  4. This approach is highly risky, often more costly and generally less efficient than Agile approaches User feedback at the end
  5. Embrace change Adapting the deliverable and also how the team work Feedback loops Delivering regular iterations Rapid development
  6. The meanings of the Manifesto items on the left within the agile software development context are described below. Individuals and Interactions – in agile development, self-organization and motivation are important, as are interactions like co-location and pair programming. Working software – working software will be more useful and welcome than just presenting documents to clients in meetings. Customer collaboration – requirements cannot be fully collected at the beginning of the software development cycle, therefore continuous customer or stakeholder involvement is very important. Responding to change – agile development is focused on quick responses to change and continuous development
  7. Talk about Scrum in more detail
  8. Self organising = team is empowered to choose the best way to accomplish its work Cross functional = team has skills needed to accomplish its work Empowered to work & change their process. Make the decisions in them team Collaboration
  9. Concrete deliverables Self organising = team is empowered to choose the best way to accomplish its work Cross functional = team has skills needed to accomplish its work Co-locate
  10. Sprint goal User stories written from user’s perspective
  11. No big bang release
  12. Physical board / Trello
  13. Buying a house,
  14. Vote on the ones Way to improve the team’s performance & vent any frustations
  15. Way to improve performance & morale Used by digital + non-digital teams
  16. An impact is a technique to help you visualise the scope of your product & brainstorm ideas. It ensures what you do/build can be traced back to the overall goal of the project Not building reductant things/ Focussed on the objectives To create an impact map you need to answer 4 key questions: Why are you doing this, what is the goal Who will have an impact on your ability to meet your goal How can these actors affect your ability to meet your goal … what behaviours do you want from them What can you do to affect the behaviors of your actors
  17. The first thing to establish is the Why, What is the goal you are trying to achieve Grow mobile advertising
  18. Who The next part is to establish who could impact your ability to achieve your goal, they could have a positive impact or negative impact in allowing you to achieve your goal. In this example some of the actors that have been identified who could impact our ability to achieve our goal is: Gamers Advertisers Development team = target ads Design team = make really nice ads
  19. Lets now think about how these actors could affect your ability to meet your goal Come back more Click on ads Stay longer View more ads
  20. Finally you identify what you can do to bring about those impacts ( think of it like what are the features) Push alerts Leader boards Limited time offers
  21. Who > How > What Actor: coach, fan, youth team, wags Impact: behaviour you’re looking for