1. RONALD J. BUDZ
17 Wood Hollow Lane │ Rumford, RI, 02916
(401) 438-8117 │ rjb22@cox.net
PRECIOUS METALS CRAFTSMAN
Hand Engraving | Brite Cutting | Hand Florentine
Detail-oriented, highly organized Precious Metals Craftsman and Customer Service Professional with a long
history of success repairing jewelry and collaborating with customers to identify and resolve issues and
provide solid solutions. Dedicated to ensuring unsurpassed quality assurance with significant experience in all
areas of wax and cast inspection. Proven track record of efficiently delivering high quality products. Team
player and exceptional communicator who collaborates easily with diverse populations, has a solid reputation
for providing exceptional customer service, and builds strong relationships with clients and staff.
ARE AS O F ST RE N G T H AN D EX P E RT IS E
 Hand Chasing
 Hand Engraving
 Machine Engraving
 Team Collaboration
 Custom Lettering
 Brite Cutting
 Customer Service Management
 Wax, Cast, Middle & Final Inspection
 Metal Detail Work
 Mill-Graining
 Problem Solving
 Time Management
PRO FE S S IO N AL EX P E RIE N CE
HERFF JONES, Warwick, RI 1993-Present
Metal Craftsman
 Manage and complete daily projects including the hand repair,lettering and detail work on high
school, college and military rings.
 Complete work on metals including gold, silver and steel; utilizing skills in hand engraving, brite
cutting and mill-graining.
 Inspect jewelry manufacturing processes including waxing and casting to final QA to ensure that final
products exceed company requirements and customer expectations.
SEARS, Providence, RI 1997-2002
Telemarketing Representative
 Advised and influenced customers to buy or retain warranty repair agreements.
 Documented transactions by completing forms and record logs and maintained accurate customer database.
 Utilized active listening skills to identify and resolve customer complaints and concerns.
L.G. BALFOUR COMPANY, Attleboro, MA 1973-1993
Metal Craftsman
 Completed machine engraving (diamond and motor cutting) and hand engraving projects on trophies,
trays, wine goblets, baby cups and similar items made from brass, silver and silver plate.
 Successfully completed apprenticeship program in hand engraving, resulting in increased skills and
high levels of job proficiency.
 Performed hand brite cutting and engraved lettering on gold fraternity and insignia pins.
ED UCAT IO N & TRAIN IN G
Apprenticeship Program for Hand Engraving, L.G. Balfour Company, Attleboro, MA
High School Diploma, Tolman High School, Pawtucket, RI