The document discusses a process for adult social services that links individual support ("I") and community support ("We"). It involves an 8-step cycle where individuals' needs and preferences are assessed, resources are allocated, support options are explored cooperatively with providers and community groups, and packages are commissioned and reviewed periodically with feedback. The goal is to give individuals choice while also building community support around each person.

1. Adult Social Services Transformation Process Linking the ‘I’ and the ‘We’ A discussion about the links between Assessment and Care Management and Locality Processes. April 2010 Version 1.1

2. ‘I’Personal Support Cycle The Personal Support cycle helps to give the individual choice and control over how they lives their life. 1 Find out about what others need and can offer. 1. Finding out about opportunities. 3. What can be funded by social services Health Education Emotional Support Information Advocacy Mentoring Financial Social Care Housing 5. Managing any risks ‘We’ The Community Support Cycle Around this is a Community Support cycle which exists to help the individual to collaborate with others around them to build mutually supportive community.T

3. ‘I’Personal Support Cycle 1 Find out about what others need and can offer. 1. Finding out about opportunities. 3. What can be funded by social services Health Education Emotional Support Information Advocacy Mentoring Financial Step 1 Introductions The individual is introduced to the department, or their local Wellbeing Network. They find about the process for them and what is happening with others around them. Social Care Housing 5. Managing any risks ‘We’ The Community Support Cycle

4. ‘I’Personal Support Cycle 1 Find out about what others need and can offer. 1. Finding out about opportunities. 3. What can be funded by social services Health Education Emotional Support Information Advocacy Mentoring Financial Social Care Housing 5. Managing any risks Step 2 Finding out about person Discussion takes place between the Care Manager and the person and their supporters. Information about the individual’s needs are gathered this informs the support planning process. They are also asked about the contribution they wish to make to their community, this is passed onto the local Wellbeing Network., which invites them to get involved. ‘We’ The Community Support Cycle

5. ‘I’Personal Support Cycle 1 Find out about what others need and can offer. 1. Finding out about opportunities. 3. What can be funded by social services Health Education Emotional Support Information Step 3 Fair allocation of resources The assessment information gives information to support the construction of an indicative budget. This can be communicated to the individual and managed through the FACS process. Advocacy Mentoring Financial Social Care Housing 5. Managing any risks ‘We’ The Community Support Cycle

6. ‘I’Personal Support Cycle 1 Find out about what others need and can offer. 1. Finding out about opportunities. 3. What can be funded by social services Health Education Emotional Support Information Advocacy Mentoring Financial Social Care Housing 5. Managing any risks Step 4 Cooperatively exploring how need can be met The care manager helps the individual to anonymously ‘publish’ a view of how they wish to live their life. Provider and community organisations can view these ‘lives’ and suggest support options that they could offer to help these to happen together with estimated costs for the elements of service. The individual and can say which of the service elements they are interested in and invites more detailed discussion. The Care Manager also helps the person to consider the directory of community groups and citizen networks developing from the Wellbeing Network. The person and the care manager use the indicative to decide what is reasonable to spend. ‘We’ The Community Support Cycle

7. ‘I’Personal Support Cycle 1 Find out about what others need and can offer. 1. Finding out about opportunities. Step 5 The Care Manager explores issues of safety with the person and their supporters. The Care Manager agrees the package as the local authority retains the duty of care. 3. What can be funded by social services Health Education Emotional Support Information Advocacy Mentoring Financial Social Care Housing 5. Managing any risks ‘We’ The Community Support Cycle

8. ‘I’Personal Support Cycle Step 6 On the basis of the dialogue that has taken place in step 4 and 5. The packages are commissioned and introductions are made to networks and community groups. Services can be commissioned between groups of citizens where they have similar needs and a desire to work together. Individual outcomes are recorded by commissioning on a locality and agency basis to support effective outcome monitoring. 1 Find out about what others need and can offer. 1. Finding out about opportunities. 3. What can be funded by social services Health Education Emotional Support Information Advocacy Mentoring Financial Social Care Housing 5. Managing any risks ‘We’ The Community Support Cycle

9. ‘I’Personal Support Cycle Step 7 The individual gets on with their lives with their new supports, activities, and relationships. They are encouraged to feedback their experiences and views to care managers, community groups, and provider agencies. These people collate and pass on their views and feedback to commissioners. Individuals can use multi-media social networking tools to express themselves and collaborate with professionals and other citizens. 1 Find out about what others need and can offer. 1. Finding out about opportunities. 3. What can be funded by social services Health Education Emotional Support Information Advocacy Mentoring Financial Social Care Housing 5. Managing any risks ‘We’ The Community Support Cycle

11. The development of community assets and the engagement of partners.

12. Overall resource spend

13. Individual outcomes for citizens in the locality.

14. Environmental and sustainability measures.1 Find out about what others need and can offer. 1. Finding out about opportunities. 3. What can be funded by social services Health Education Emotional Support Information Advocacy Mentoring Financial Social Care Housing 5. Managing any risks ‘We’ The Community Support Cycle

15. ‘I’Personal Support Cycle Shaping this document collaboratively You can get involved in shaping these 2 cycles by joining a wiki discussion on http://swanseatransformation.wikispaces.com/Exchange+Support+Planning 1 Find out about what others need and can offer. 1. Finding out about opportunities. 3. What can be funded by social services Health Education Emotional Support Information Advocacy Mentoring Financial Social Care Housing 5. Managing any risks ‘We’ The Community Support Cycle