Spoken About believe's Social Media is a combination of what you say about yourself and business and what others say about you or your business. Managing this reputation is nothing new; what has changed is how the internet and social media has defined businesses and how fast there reputations spread. In the past, a business defined itself with what it said in its advertising, but now the customer defines the business by providing real-time feedback through channels like blogs, social media, forums, review sites, and more. What Spoken About does is to ensure businesses are part of this conversation and build lasting relationships.