Corporate power point presentation of WeP peripherals. Completely editable graphics and text in MS Powerpoint

1. MANAGED
PRINT
SERVICES

2. What is the
biggest
challenge
customer face
when it comes
to printing?
Printer Availability
Toner Ordering and Multi-Location Support
Multi Vendor Support
High Cost
Document & Information Security
Accountability & Manageability
02

3. Changing
print
landscape
03
Cost Optimization
Optimizing the print cost with increase in demand of processes,
compliance, security and Increase demand of color printing. Better
utilization to Capex.
Improved Users experience
Productivity and improved efficiency are important business
concerns. Build an environment where users can take print anywhere
without waiting in queue.
Security & control
Print & MFP’s are network citizens and IT Managers realize printers
are vulnerable to cyber crime. Defining the printing rules and
controlling the print environment.
Manageability & Predictability
Using print devices as service to eliminate multiple contract , offer
better uptime to users, manage
pro-actively print & imaging devices end to end.
Green Initiative
Reduction in carbon foot print

4. 04
Business
challenges
to balance
Constant pressure to lower costs
without reducing service levels
and increase in features
BUDGET
Sensitive information
can be compromised from
the printer memory
SECURITY
Built flexibility without
impacting the cost to
support business goals.
FLEXIBILITY
Print is the largest unaudited &
unpredictable expense in the
organization
PRINT AS SERVICE
Bring cultural change by
implementing optimization, print
rules but same time improve user
experience
SATISFIED USERS

5. 05
MPS -
Managed Print
Service
What is
MPS?
Elements of
MPS?
Benefits of
MPS?

6. 06
What is
Managed
Print
Service?
+ + +
Printer &
MFP
Consumables Security Managed
Service
Cost
Reduction
Enhance
Business
Management
Single
Multi- Year
contract
Maximize
Performance

7. 08
Elements of
MPS

8. 08
Benefits of
Managed
Print
Service
Cost Reduction
Direct & indirect
Single window
solution across country
for Print infrastructure
mgmt
Pay for What you use
Eliminate multiple
channel/ contract
Manageability &
Accountability
Print Security
Enhance user
experience and
Increase Printer
availability
Help Print
responsible &
eliminate wastage
Reduce
environmental impact
Tailor services to meet
PAN India needs
Proactive
management of Print
Infrastructure
Define & Implement
print policy

9. 09
Why
WeP?
WeP
Approach
WeP
Strength
Why are
preferred MPS
partners

10. 10
WeP
Approach
Strategy
01
Assessment
02
Development of
current benchmark
state
03
An Optimization effort
04
Development of
recommended future state
05
Implementation of MPS
Solution
06
Program
Management
07
Tracking &
Reporting
08
Monthly
Billing
09
Fleet Management & Continuous
process of improvement
10

11. 11
WeP
Strengths
 Leader on Gartner’s MPS Magic Quadrant (last 5 years)
 10 of the 20 largest banks trust HP’s MPS Solutions
 Strong presence with local enterprise Clients across Asia Pac
 Globally consistent fleet, software & services
 Support capability across India. Proven track record.
 Futuristic approach
 A true IT company - business value beyond print
 World Class Services infrastructure, tools & resources
 Best in class Transition methodology
 New Technology focused on Workflow enablement
 Vendor / Platform agnostic integration capabilities
 “Branch of the future” – Industry Innovation
Proven Leadership
Superior Capabilities
Robust Support Infra
Differentiated Vision

12. 12
Why are we
Preferred MPS
Partners?
Pioneers in MPS industry in India
with 12 years experience
Proven leadership in supporting
business critical printing
environment
Only dedicated National MPS
provider in the country with 200+
professionals
Capability to develop and deploy
customize solutions
World class Technology and Best in
Class Service
High customer retention rate in the
industry
Brand agonize solutions
01
02
03
04
05
06
07
500+
Enterprise
Customers
1500+
Locations
22000+
MIF
200+
Professionals

13. 13
WeP
Support
All India
Reach
Dedicated Call
center
Transition &
Change
Management
Dedicated WeP
App
Account
Management

14. 14
Account
Management
& Business
Reviews
Account Delivery
Manager (ADM)
Performance
Review
Present
Findings
Account Delivery Manager (ADM)
Accesses performance/usage data
and reviews Print Policy
Stays informed of customer priorities
STEP A
Performance Review
ADM meets with customer to review
performance against Print Policy and established
metrics
STEP B
Present Solutions
ADM adjusts and offers solutions
to meet evolving business needs
STEP C

15. 15
Reach
Service All
India
 16 Zonal office in all Metro’s and mini
Metro
 Direct support engg 40
 Executives to deliver toner in all major
cities
 50+ ASP for prompt in remote locations
 18 Warehouse for stocking & dispatch
 Installs at 1500+ locations across India
(Incl. locations in NE & AN Islands)
 24hrs delivery capability in Tier-I and Tier-
II cities
Zonal Offices
Ware houses

16. 16
Dedicated
Customer Care
Center National Toll Free
Number
Attending 15,000+ calls
per month
Touch Points with
Email and Toll Free
Online issue of
ticket number
Dedicated Mobile app
for support
Support in English and
major regional
language

17. 17
Transition
and Change
Management
Print Policy
Align printing and imaging policies with your
business needs to develop a
governance framework for providing print as a
service
Master Schedule &
Implementation Plan
Access a single plan that puts the right service in
the right place at the right time.
Transition Management
Know that the right equipment and people are
where they need to be—when they need to be
there.
Management of Change Plan
Leverage HP experience and best practices to
manage internal expectations and overcome
resistance to change.
Discover & Deploy
Optimize Printing environment.
Single Point of
Accountability during
Implementation
Get answers and make
changes—quickly and
confidently—from the
proposal forward.
Handover to Ongoing
Management
Single WeP Contact for
ensuring program success
Implement MPS seamlessly with
minimal user impact and
maximum ROI

18. 18
Dedicated
App for
Support
Avoid waiting on calls.
Use our
dedicated app to raise
service request track
your ticket number and
do much more!

19. 19
WeP
Solutions
Device
Management
User
Management
Secure
Printing
Cloud
Technology

20. 20
Device
Management
Counting
All Meter Counts A3/A4 Mono /Color Print/Copy/ Scan are
gathered. The same can be downloaded into MS-Excel for Invoicing
Cartridge levels
The Cartridge levels are tracked and presented to Clients and
Vendors. These will be come the basis for all Cartridges / Device
consumables Sales and Supplies
Tracking
The devices are Continuously Tracked and Monitored. These results
are presented to Clients onsite and Vendors through the Secure
Cloud Server
Audit
The Device Usage Details are audited presented to Clients and
Vendors as Statistics for Usage Pattern Analysis
Discover
Software will discover all installed Network Print Devices
Alerts
The Most Important Aspect of the Whole Suite is the Skills Levels
Messages presented needed to resolve the Print Device Alerts that
occur
01
02
03
04
05
06

21. 22
Secure
Printing
Access Control Secure Authentication offers a variety of authentication options—including proximity
card readers, PIC/PIN codes—to protect your devices and prevent unauthorized use
Secure Authentication
 Capture printing volumes to understand, reduce, and share printing costs
 Enable bill-back to users, departments.
 Set printing quotas to control costs and reduce waste
 Use accurate data as the basis for meaningful analysis
Job Accounting
 Encrypt documents to protect confidential information
 Enable users to print to enabled networked devices for greater productivity
 Limit device/document access to ensure security
 Control access to device functions to reduce waste
Pull Printing
 Easily assign access codes and device functionality to users to create a smarter, more efficient
environment
 Apply printing rules to create a smarter printing environment
 Customize conditions to help conserve energy and supplies
Intelligent Print Management

22. 06
05
04
03
0201
07
Secure
Printing Enable Follow-Me
printing
Create Print
rules
Customized
Architecture
Manage
Printers
Enhance device
security
User
Authentication
Track & Report
Print usage
Manage and protect your print environment with a scalable WeP
solution
23

23. 24
Cloud
Technology
Cloud technology provides pay-to-print services,
allowing owners of sites (where printers are deployed)
to manage printing services and collect dues via credit
card, PayPal, and coupons.
The printers do not require additional hardware (apart
from an optional credit card reader). They only need to
be enabled for GPPS (if this is not possible, a simple
Android tablet can be attached to the printer to
provide GPPS functionality).

24. 25
WeP
Clients

25. 26
WeP
Clients

26. 27
Getting Started
With WeP
 WeP Printing strategy consultation
 Print policy workshop
 Security workshop
 Print environment assessment
 Security assessment
 WeP Printing strategy
consultation
 Print policy workshop
 Security workshop
STEP 1
Strategy
STEP 2
Assess
STEP 3
Results

27. 27
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