How Airbnb Experiences works and some tips for a new host in experiences.

1. Airbnb
Experiences
Getting Started as an
Airbnb Experiences host
Haroula Bilini 28/01/2020

2. Pros & Cons
● Tour guides and activity operators don’t
need to host homes on Airbnb
● Travelers don’t need to stay in an Airbnb
home in order to take part in an Airbnb
Experience
● Domestic and External Tourists
● There isn’t a single particular market for
Airbnb Experiences
● Airbnb wants to appeal to that small and
alternative market segment that wants to
truly travel like locals
● One of the largest online travel resellers
● Airbnb Experiences want to attract
travellers that they want unique and
bespoke tours that cannot be easily found
elsewhere.
● Create a unique profile due to the
competition [Video, Photos] > More
Expensive
● Hosts alone are responsible for the
Experiences
● Airbnb charges a 20 percent commission
per booking for their Experiences service.
● They don’t have the capability to connect
their calendar to host’s reservation system.
● There are no guest minimums on Airbnb
Experiences

3. Payments & Commission
Airbnb issues payment within 24 hours of hosting activity or tour. The payment is
sent to the payment method the host chooses.
20 percent commission fee [the commission fee is deducted before the payments]

4. Terms & Conditions
● There are no guest minimums on Airbnb Experiences. That means that the host
should hold the tour or activity even if it is booked by only one customer. There
are however rare circumstances in which the host can cancel a reservation due
to an emergency. If the host repeatedly cancels reservations, Airbnb reserves
the right to delist him.
● Local insurance and licensing cover are up to the host.
● Verification process is needed. In addition to adding a photo of host ID (by
taking a new photo or uploading an existing one), the host may also need to take
a photo of himself. If so, the photo on host’s ID must match the photo the host
took of himself.

5. Operation Model
https://www.airbnb.com/experiences/287271?source=p2
Traditional Greek food in hidden Athens
Choose:
● Date and time of interest
● Number of Guests
● Private or not [Extra charge/person if it is private]
● Payment Details
● Confirm and pay

6. Quality Standards
Every experience submitted to Airbnb is reviewed to make sure it meets three quality standards: expertise, insider access, and
connection. Once published, an experience must continue upholding these standards to ensure that it meets guests’ expectations.
● Expertise: Hosts are knowledgeable and deeply passionate about what they do. They go beyond the surface with personal stories
and context that bring the experience to life.
● Insider access: Hosts unlock places or activities that the average traveler wouldn’t likely discover on their own. They invite guests
to actively participate in the activity, community or culture.
● Connection: Hosts are dedicated to creating meaningful human connections. They go out of their way to make guests feel welcome
and recognized. Guests come as strangers and leave as friends.

7. Requirements
Every experience and experience host must meet the following requirements:
● Accuracy: Hosts must provide complete and accurate information about their experience, including the itinerary, time
and date, meeting location, what they’ll provide to guests, etc.
● Exclusive dates: Once a host lists an experience for a particular time and date on Airbnb, only Airbnb guests can attend
that instance of the experience.
● Commitment to reservations: Hosts must honor all booked reservations, even if that reservation is for one person,
unless they are forced to cancel due to a valid extenuating circumstance. Guest minimums are not supported at this
time.
● Actively Hosted Experiences: Hosts and co-hosts must personally lead their guests throughout the entirety of the
experience.
● Minimum guest reviews, ratings, and engagement: Experiences with too many negative reviews or an average rating at
or below 4.7 may be removed from Airbnb.

8. Airbnb
Experiences
Thank you