The document contains a resume for Ranel Laruan, who has over 13 years of experience as an electronics engineer specializing in biomedical equipment. His most recent role has been as a field service engineer for Philips Philippines, where he provides technical support and repairs for medical imaging equipment. The resume outlines his educational background and extensive work history servicing various medical devices.

1. Block12 Lot44 Deca Homes Resort and Residences Tacunan Mintal Davao City
Davao City, Philippines
Email: ranel_laruan@yahoo.com Mobile No. +639178474599
RESUME SUMMARY:
Current position : Field Service Engineer in Philips Philippines Inc. (November 2009-Present)
Current Specialization: Engineering-Electronics/Healthcare
Highest Education : Professional License (Passed Board/Professional License Exam) in Engineering (Electronics)
Years of Experience: 8
SUMMARY OF QUALIFICATION:
Experienced and competent Electronics Engineer with over 13 years experienced in the field of Biomedical Service
Technician and Radiologic Field Service Engineer. Proactive and energetic professional, eager to learn new ideas
and skills, willingness to continuously learn and develop oneself with passion of providing superb customer
service, willing to go above and beyond the call of duty.
EMPLOYMENT HISTORY:
1. PHILIPS ELECTRONICS & LIGHTING INC. September 2009 - Present
Position Title (level) : Field Service Engineer (7 years experienced employee)
Specialization : Engineering-Electronics/ Healthcare
Role : Field Service Engineer
Industry : Healthcare / Medical Imaging Equipment
Work Description:
*Provide technical support, maintenance, installation, commissioning and repairs and Field Correction
Order of Philips Magnetic Resonance Imaging (MRI), Computed Tomography (CT), X-ray
(GXR, DXR and IXR) and Ultrasound System and Provide best in class service with a focus on the
development of long and successful customer relationships
*Work closely with the sales team and project management team throughout the entirety of the sales
process to ensure the successful design, configuration, installation and integration of Philips Medical
Imaging system.
*Conform to Philips healthcare safety standards including health and safety regulations.
* Ensure the proper use of tool & test equipment and report the usage on any related servic e report.
* Comply with the national and local regulations and safety standards, as well as technical and
operational guidelines from Philips Healthcare
*Maintain highest customer satisfaction, in particular within the framework of Philips Healthcare
Customer Services
*All responsibilities and jobs must be performed as cost-effectively as possible, taking profitability
into account.

2. 2. B.BRAUN AVITUM PHILIPPINES INC. June 2008 - June2009
Position Title (level) : Technical Service Engineer (1year)
Specialization : Engineering-Electronics
Role : Customer Support Engineer
Industry : Healthcare/Medical Equipment
Work Description:
*Responsible in installations, Completing Preventive maintenance and Field Modification Instructions. Total System
level trouble-shooting on complex multi symptom problems, ordering and managing repair parts cycle times of
Company’s Dialysis Machines.
3. GREPCOR –DIAMONDE INC. January 2008-June 2008
Position Title (Level) : Senior Customer Support Engineer (1 Year Experienced Employee)
Specialization : Engineering-Electronics
Role : Customer Support Engineer
Industry : Healthcare/ Medical Diagnostic Equipment
Work Description:
Responsible in good after sales Service, Installation, commissioning and repair of SIEMENS DIAGNOSTIC
MACHINES (Medical Laboratory) such as Hematology, Immunology and ABG machine.
4. FERNANDO MEDICAL ENTERPRISES INC. (FMEI) September 2003- December 2008
Position Title (Level) : Biomedical Service Technician/Section Head (Supervisor/5 years Experienced Employee)
Specialization : Engineering-Electronics
Role : Electronics Technician
Industry : Healthcare/Medical Equipment
Work Description:
*Responsible for Installations, Completing preventive maintenance and field modify instructions for all the
company’s handled product line such as:
- Philips Cardiac Care and Information Systems product,
- Drager product line of Anesthesia, Ventilator and Pediatric product lines
- Bayer Hematology and Chemistry products and some Nellcor and Puritan Bennett products such as ventilator
And pulse oximeter.
*Do total system level troubleshooting on complex multi-symptom problems.
*Ordering and Managing repair parts cycle times.
*Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal
service records in a timely manner.
*Maintaining tools and test equipment properly
*Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis
that will lead to effective problem solving

3. SEMINARS AND TRAINING ATTENDED:
MR3449 ACHIEVA PLATFORM: Singapore Learning Center (7-29 November 2016)
Microdose Mammography Systems Training:Philips BEST PHC Eidhoven Netherlands (17-21 October 2016)
MR Scan Sequences- Basic: Philips Online Learning Center (3 March 2016)
System Overview Achieva: Philips Online Learning Center (11 March 2016)
Advance Networking FC9018: Philips Online Learning Center (27 February 2016)
MR Fundamentals and Imaging Principals: Philips Online Learning Center (15 February 2016)
MR Safety Aspects- MR9125: Philips OnLine Learning Center (12 February 2016)
CT9138 IMR Hardware and Software: Philips Online Learning Center (6 February 2016)
MR System Documentation: Philips Online Learning Center (2 February 2016)
XD9995 Primary Diagnost DR & AR: Philips Online Learning Center (7 February 2016)
XT9990 Mobile Diagnost Opta Service Training: Philips Online Learning Center (27 December 2016)
CT9011- Introduction to iDose: Philips Web Training (26-27 April 2015)
CT9135 –Ingenuity Flex- Flex 32 CT: Singapore Learning Center (29 December 2015)
BRILLIANCE Air FAMILY CT3021: SINGAPORE LEARNING CENTER (2-13 March 2015)
BRILLIANCE/INGENUITY/iCT Gateway CT3020: Singapore Learning Center (23-27 February2015)
BV Family C-Arm System Technical Training Course: Singapore Learning Center (August 2014)
MX16 SLICE CT-Scan Technical Training Course: Philips BEST Eindhoven Netherlands (July 7-18, 2014)
APPLIED LEAN TOOLS, Lean Six Sigma Program:Fort Bonifacio Global City Taguig Philippines(May 2013)
Digital Diagnost Release 2(Digital X-ray) Training: Singapore Learning Center (November 2011)
X-Ray SYSTEMS Bucky Diagnost, Part II: Philips Singapore Learning Center (October 2011)
Digital Diagnost R2.x Certification Exam: Philips Online Learning Center (September 2011)
BuckyDiagnost Part 1 Certification Exam: Philips Online Learning Center (August 2011)
X-Ray Imaging: Philips Online Learning Center (February 2011)
Cardio Vascular Cath Lab Training Part1: Philips Singapore Learning Center (December 2010)
PCR Basic Certification Exam: Philips Online Learning Center (September 2010)
ACS-Error Log Collection and Analysis: Philips Online training Program (August 2010)
Uplink4.x Certification Exam: Philips Online Learning Center (June 2010)
IE33 Preperation for Field Service Certification Exam : Philips Online Learning Center (June 2010)
IU22/iE33 Part 1 Certification Exam: Philips Singapore Learning Program (June 2010)
IE33/IU22 Philips Ultrasound Training: Philips Singapore Learning Center (March 2010)
HD Series Pre-learning - Ultrasound Service Training: Philips Online Learning Center (March 2010)
Philips Sonos Series Ultrasounds: Philips Singapore Learning Center (January 2010)
DICOM UNIX Certification Exam: Philips Online Learning Center (January 2010)
Basic Networking Certification Exam: Philips Online Learning Center (December 2009)
Basic X-ray Certification Exam: Philips Online Learning Center (December 2009)
X-ray SYSTEMS Part II: Philips Singapore Learning Center (November (2009)
Enhancing Quality Customer Service: B.Braun Business School Aesculap Academy (18-19th
December 2008)
Stockert SIII Heart Lung Machine and Heater/Cooler: FMEI Manila Philippines (15-19 Oct.2007)
Datascope System 98/98xt Intra Aotic Balloon Pump: FMEI Manila Philippines (15-19 Oct.2007)
Gambro Renal Machines Technical Service training: Manila Philippines (16-18th October 2006)
EDUCATIONAL BACKGROUND:
Professional License (Passed Board/Professional License Exam)of Engineering- April 29 2003
Major : B.S Electronics and Communication Engineering
Institute/University: University of the Immaculate Conception, Philippines
CGPA : 85/100
SKILLS:
(Proficiency: Advanced- Highly experienced; Intermediate-Familiar with all the basic Functionalities; Beginner-Just Started
using or Learning the skill)
Skill Years Proficiency
Driving Skills <9 Advanced
Computer software and Hardware Troubleshooting <10 Advanced
Electronic Troubleshooting <10 Advanced
Medical Imaging <9 Advanced
LANGUAGE:
(Proficiency: 0=poor 10=Excellent)
Language Spoken Written
Filipino 10 10

4. English 8 9
PERSONNAL PRFEFERENCE:
Date of Birth : 10 October 1980
Nationality : Filipino
Gender : Male
Possess Own transport : No
Availability : Immediately after notice period of 1 month