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It is about how you treat a customer in a retail outlet. The do's and the dont's.
Retail Customer Service ppt
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Retail customer service training PowerPoint This is an easy presentation to understand. Train employees on the importance of basic customer service. please visit my website - www.bamservicetraining.com
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163 slides include: understanding the basics of effective customer service, knowing customer wants and expectations, the 4 steps to super service, what to say and addressing excuses, implementing a program and examining behaviors, 7 practical steps to customer service, performance standards and quality, looking to the future, Q& A's, increasing customer satisfaction, the top ten customer complaints, the five most common customer requests, 4 steps to super service, how to's and more.
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It is about how you treat a customer in a retail outlet. The do's and the dont's.
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Customer Service In Retail
1.
Customer Service Rajnish
Kumar
2.
3.
4.
5.
The Service Profit
Chain Profitability and Growth Loyalty Customer Satisfaction External Service Value Retention + Productivity Employee Satisfaction Internal Service Quality
6.
Download now