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K. RADHAKRISHNA REDDY
Hyderabad
Contact: +91 9652247164; Email: krkr6@yahoo.com, karakala6@gmail.com; Date of Birth: 15th
May, 1975
SOFTWARE TESTING/ QA PROFESSIONAL
Offering 10+ years of rich and diversified experience; seeking challenging assignment across the industry
SUMMARY OF SKILLS
 Technically competent professional with experience in Manual Testing, Database Testing, Unix, ETL, Automation
Testing, Project Execution, Quality Assurance and Team Management across Banking Domain. Currently spearheading
as a Senior Analyst with Bank of America, Hyderabad.
 Proficient in all testing methodologies, various levels of testing, testability analysis & requirements definition, test
analysis & design techniques and documentation using existing quality statistics. Skilled in swiftly ramping up projects
with competent cross-functional skills and ensuring on-time delivery within pre-set parameters.
 Well versed in
o Database testing using Oracle. Well versed in writing Queries, Joins, etc.
o Hadoop eco system components, HDFS, PIG, HIVE, HBASE, Map Reduce, SQOOP, etc.
o Automation testing using QTPUFT 12.02. Involved into scripts execution and test scripts design.
o Onsite/ offshore working model.
o Scripting languages viz Shell scripting, Perl and VB Script
o V-Model, Water fall model and also in the Agile-Scrum life cycle models.
 Highly skilled in STLC with focused exposure on Business Requirement Analysis, Test Strategizing, Test Planning, Test
Design, Execution and Defect Tracking.
 Adept in covering all clients meetings, discussions, challenges, documentation and requirement gathering which
include appropriate challenges to design or methodology adopted. Knowledge into pre-sales of various projects into
different domains.
 Proficient in driving product quality, resource management, billing, test metricsreports presentations to higher
management, organizing practices to improve productivity, driving Metrics and task allocation.
 Excellent team leader with a unique blend of Managerial, Technical, Functional and Qualitative skills backed by strong
record of facilitating cross-functional coordination.
 Vast experience in working on various Banking related verticals of Core banking (Cash Management, AML), Investment
Banking (Investment Accounts, Capital Markets, and Derivates), Cards and IVRS.
Core Competencies
Quality Control/Assurance  Product Validation  Software Quality Management  Product Management  Bug Tracking
 Documentation and Reporting  Team Management  Liaising & Coordination  Development
Technical Skills Set
Automation Tools QTP 12.02
Operating Systems Windows, UNIXLINUX
Programming Languages Core Java, SQL, HDFS, Map Reduce, Hive, PIG, HBASE, SQOOP
Mainframe CICS and Dataware
Database Oracle, MS Access, SQL Server 2008
Bug Reporting Tools ALM (QC 12.20), Rational Clear Quest, Star Team 2005, JIRA, Rally
Configuration Tools VSS, Star Team 2005. SharePoint
Reporting Tools Business Objects
ETL Tools Informatica 8.6
Scripting Languages Shell Scripting, PERL scripting and VB Script.
Domains Banking, Human Resources and E-learning
PROFESSIONAL EXPERIENCE
BANK OF AMERICA, HYDERABAD Jun 2013
Senior Analyst
 Involved in the entire test execution phase which involves Functional Testing along with Regression testing and End-to-
End testing of the applications.
 Developing and executing test cases to diagnose issues and bugs, creating test data when required.
 Instrumental in all phases of Software Test Life Cycle (STLC).
 Involved in Regression Testing, Functional Testing, Smoke Testing and GUI Testing.
 Experience into Automation scripts maintenance and execution using UFT 12.02.
 Responsible for Requirement Analysis, Test Planning, Test Strategizing, Test Design, Test Execution, Defect
Management, generating Test Reports creating effort estimates.
 Ensuring product delivery on time while adhering to quality assurance and conducting root cause analysis for defects in
certified release. Instrumental in the implementation & Support of product on need basis.
 Analyzing the requirements, creating test strategies and prioritizing the test cases. Preparing test plan also designing &
reviewing the test cases based on functional specifications.
JPMCHASE LTD., HYDERABAD Nov 2009 – Jun 2013
QA Analyst
 Worked as offshore QA lead for Payment Net application team.
 Responsible for team leading, planning, strategizing and execution of periodic product releases. Extended sustenance
support to the customers by analyzing in-the-field customer issues & testing the same post fixture by Development
team.
 Analyzed product quality periodically (Based on internal testing results and customer related issues), drive triage of bug
backlog and other organization initiatives to improve the quality of upcoming releases.
 Involved into building teams from scratch and bringing it to the pace in product understanding and delivering quality
result. Instrumental in BI testing, which involves writing SQL queries, data quality testing, report testing.
 Involved in testing of defects identified in production environment and closing them in respective release.
 Handled Functional Requirements documents and prepared manual components and also Test Cases for various
inscope items of applications.
KENEXA TECHNOLOGIES LTD. VIZAG Mar 2009 – Nov
2009
QA Team Lead
 Responsible for preparing Test Strategy document and Estimations for companion Products. Participated in Functional
Specification review meetings with onsite team. Assigned the work to Team and Monitor the team on entire process.
Involved in Knowledge Transfer sessions, status calls and Defect Triage meetings with Off-Shore & Onsite project Team.
 Participated in Bugs Triage meeting and QA process improvement meetings with development team.
 Designed and reviewed the Test Cases against functional specs.
 Involved in Smoke Testing, Functionality testing, Regression Testing and Bug Testing.
QUINNOX CONSULTANCY SERVICES, HYDERABAD Aug 2007 – Feb
2009
Team Lead
 Maintained various process related documents of project in compliance with company process policy.
 Involved in preparation of Test Plan and other project related metrics.
 Accountable for the estimations and test planning. Participated status calls with onsite team lead and manager.
 Participated functional spec review meetings with onsite.
 Involved in functional testing of application using Aspect Phone to verify call flow.
 Involved in Functional testing and UAT testing activities. Participated in Test cases reviews and preparation as well.
 Used bug-reporting tool QC for Software Bug tracking and reporting.
VIRTUSA (INDIA) PVT. LTD., HYDERABAD Sept 2004 – Mar
2007
Senior QA – Engineer
 Involved in Smoke testing, Functional Testing and Regression Testing of entire product.
 Instrumental in GUI testing on various browsers. Bug Reporting using Bug Reporting tool “Star Team”.
 Evaluated application enhancements and verify the Bug fixes.
 Coordinated with developers to fix the bugs. Experience into payments using Wire Transfer, ACH and Swift. Mentored
junior members in the team. Ensured good interaction with Development, Project management and user group.
 Involved in planning and tracking the work to the team.
 Participated in weekly status meetings with onsite QA-Manager.
 Involved in the Test Plan and Functional Specification Review sessions.
 Coordinated with the onsite and offsite and sent status report to QA Manager in onsite.
Achievements
 Received Bronze medal for CSU application.
 Attained the Best Team Player Award in Web Cash Manager Suite 7.3 Project.
 Received “Super Team Award” for Web Cash Manager Project.
 Cleared ISTQB Certification.
***Projects Details are mentioned in Annexure***
EDUCATIONAL CREDENTIALS
B.Tech. (Mechanical), 1998, Sri Krishnadevaraya University
References: Available on Request
ANNEXURE
Title Consumer Specialty Unit
Client Bank of America
Testing Environment J2EE, ALMQC 12.20, SQL Server, Actimize, QTPUFT 12.02,AML
Role Sr. Analyst
Team Size 14
Duration Jun 2013 – Nov 2015
Synopsis The purpose of this project is to establish a solution to mitigate the AML risk by Identifying,
Decisioning, Performing, Monitoring and the reporting of the Heightened Risk Customers and
Special Requirements customers for the Consumer Specialty Unit (CSU) application.
Responsibilities  Worked as offshore Sr.QA Analyst for CSU application team.
 Responsible for planning, strategizing and execution of work being given to offshore with
strategic partners.
 Involved in designing Test Plan, Test Strategy and Test cases.
 Wrote test cases from Functional Requirements documents for various in scope items of
applications.
 Involved in testing of defects identified in UAT environment and closing them in respective
release.
 Analyzed product quality periodically (Based on internal testing results and user related
issues), drive triage of bug backlog and other organization initiatives to improve the quality of
upcoming releases.
 Extended sustenance support to the users by analyzing in-the-field user issues and testing the
same post fixture by Development team.
 Involved into Automation scripts maintenance and execution using QTPUFT 12.02.
 Involved in Knowledge Transfer sessions, status calls and Defect Triage meetings with Off-
Shore & Onsite project Team.
 Involved into building teams from scratch and bringing it to the pace in product understanding
and delivering quality result.
 Participated in weekly status meetings with both offshore and onsite QA-Management.
Title Chase Wealth Management
Client JP Morgan Chase
Testing Environment J2EE, QC 10.0
Role QA Analyst (IC Role)
Team Size 5
Duration Sept 2011 – Jun 2013
Synopsis CWM (Chase Wealth Management) is a front end java based platform with multiple applications
supporting the sales representatives in creating and maintenance of accounts. The objective of this
project is to test J.P. Morgan Chase & Co’s Broker Dealer Support Services (BDSS) applications like
NIAA (New Investment Account Application), MAT (Managed Account Trading), MFT (Mutual Fund
Trading), IAA529 (Investment Account Application 529), OLAM (Online Account Maintenance), TH
(Transaction history), CCRT (Call Center Reference tool), REP INFO(Representative Information).
Responsibilities  Worked as a offshore QA Analyst for CWM application team.
 Responsible for team leading, planning, strategizing and execution of periodic product
releases.
 Involved in designing Test Plan, Test Strategy and Effort estimations documents each release.
 Extended sustenance support to the customers by analyzing in-the-field customer issues and
testing the same post fixture by Development team.
 Analyzed product quality periodically (Based on internal testing results and customer related
issues), drive triage of bug backlog and other organization initiatives to improve the quality of
upcoming releases.
 Involved in testing of defects identified in production environment and closing them in
respective release.
 Involved in Knowledge Transfer sessions, status calls and Defect Triage meetings with Off-
Shore & Onsite project Team.
 Participated in weekly status meetings with both offshore and onsite QA-Management.
 Prepared various metrics related to testing viz Post release metrics, Defects Reports, Daily
Status Report and weekly status report.
Title
Payment Net 4.0
Client JPMChase
Environment J2EE, Oracle, Unix
Bug Tools QC 10.0
Role QA Analyst
Team Size 30
Duration Nov 2009 – Sept 2011
Synopsis PaymentNet is the Internet-based program administration and reporting application supporting
J.P. Morgan commercial card clients with annual spend of at least $10 million. Integrated with J.P.
Morgan commercial card programs.
Payment Net provides a single system to manage all aspects of card programs in support of
business objectives. Account management functions and a flexible hierarchy easily accommodate
client organizational change and growth. Comprehensive spending controls empower employees
within established budget parameters and business rules.
Responsibilities  Worked as offshore QA lead for Payment Net application team.
 Responsible for team leading, planning, strategizing and execution of periodic product
releases.
 Extended sustenance support to the customers by analyzing in-the-field customer issues and
testing the same post fixture by Development team.
 Involved into building teams from scratch and bringing it to the pace in product understanding
and delivering quality result.
 Instrumental in BI testing, which involves writing SQL queries, data quality testing, report
testing.
 Involved in testing of defects identified in production environment and closing them in
respective release.
 Handled Functional Requirements documents and prepared manual components and also Test
Cases for various inscope items of applications.
 Involved in front end Reports testing and cross verifying the same with UI of application and
also using oracle database.
 Analyzed product quality periodically (Based on internal testing results and customer related
issues), drive triage of bug backlog and other organization initiatives to improve the quality of
upcoming releases.
 Tested various custom objects of Reports and Mappers and cross verifying the same with UI of
application and also in oracle database.
 Participated in weekly status meetings with both offshore and onsite QA-Management.
 Prepared various metrics related to testing viz Defects Reports, Daily Status Report and weekly
status report, etc.
Title Companion Products
Client Kenexa Technologies (www.kenexa.com)
Environment .Net technologies
Bug Tools QC 9.0, QTP 9.2
Role QA Lead
Team Size 2
Duration Mar 2009 – Nov 2009
Synopsis KRB Companion Products which is an Add-on to the KRB. Some clients of KRB want the recruiting
process to be customized according to their needs; hence the Companion Product application
caters to the needs of these clients. Companion Products helps the recruiter create and automate
the scheduling process for complex recruiting events, providing a more streamlined event
experience for large numbers of candidates at the same time. This automated scheduling
capability is particularly powerful for college recruiting and other high-volume recruiting events like
opening a new retail or manufacturing location.
Responsibilities  Worked as a offshore Test lead for Companion Products Team.
 Involved in Preparing Test Strategy document and Estimations for companion Products.
 Participated in Functional Specification review meetings with onsite team.
 Assigned the work to Team and Monitor the team on entire process.
 Involved in Knowledge Transfer sessions, status calls and Defect Triage meetings with Off-
Shore & Onsite project Team.
 Participated in Bugs Triage meeting and QA process improvement meetings with development
team.
 Designed and reviewed the Test Cases against functional specs.
 Involved in Smoke Testing, Functionality testing, Regression Testing and Bug Testing.
 Automated smoke test cases using QTP 9.2 on data driven frame work.
 Prepared various metrics related to testing viz. Defects Reports, Project Status Report and
weekly status report, etc.
 Performed defect management; drives defects to closure. Takes complete bug ownership,
persuades developers to Investigate reported bugs.
 Maintained various process related documents of project in compliance with company process
policy.
 Coordinated with the Development Team and onsite team and sent status report to QA
Manager in onsite.
Title Master Card IVRS
Client HBCA (www.HSBC.com)
Environment J2ee Technologies, Aspect Phone, IVR Technology
Tools QC 9.2
Role Team Lead
Team Size 8
Duration Aug 2007 – Feb 2009
Synopsis This project deals with the credit cards of HSBC-Canada. The project is about end user concerns
with credit cards and how user can resolve using phone banking. Project details about customer
care activities once the user contacts customer care using phone banking. This project explains
how end user can navigate to various facilities HSBC provides using phone banking without
contacting bank directly or any representative of the bank.
Responsibilities  Involved in Team Management activities.
 Responsible for the preparation of various reports Project status report, Weekly Status Report,
Defect Prevention Reports etc
 Involved in preparation of Test Plan and other project related metrics.
 Accountable for the estimations and test planning.
 Participated status calls with onsite team lead and manager.
 Participated functional spec review meetings with onsite.
 Involved in functional testing of application using Aspect Phone to verify call flow.
 Involved in Functional testing and UAT testing activities.
 Participated in Test cases reviews and preparation as well.
 Used bug-reporting tool QC for Software Bug tracking and reporting.
 Involved in issue resolution by interacting with developers.
 Coordinated with the onsite and offsite and sending status report to QA Manager in onsite.
Title Web Cash Manger Suite
Client ACI Worldwide
Environment J2EE Technologies,
Bug Tools Star Team 2005
Role Senior QA-Engineer
Team Size 8
Duration Sept 2004 –Sept 2005
Synopsis P&H is the market leader in Web-based corporate cash management. P&H’s Web Cash Manager
Suite of products provides real time solutions for business banking. The Web Cash Manager Suite is
designed to serve the needs of small, medium, and large businesses and comprises of products like
"Payments & Reporting” and "Check Services. Virtusa is involved in maintaining, enhancing and
testing the product.
Responsibilities  Reviewed Functional Specification documents and prepared Test Cases.
 Involved in Smoke testing, Functional Testing and Regression Testing of entire product.
 Instrumental in GUI testing on various browsers. Bug Reporting using Bug Reporting tool “Star
Team”. Evaluated application enhancements and verify the Bug fixes.
 Coordinated with developers to fix the bugs. Experience into payments using Wire Transfer,
ACH and Swift. Mentored junior members in the team.
 Ensured good interaction with Development, Project management and User group.
 Participated in weekly status meetings with onsite QA-Manager.
 Involved in the Test Plan and Functional Specification Review sessions.
 Coordinated with the onsite and offsite and sent status report to QA Manager in onsite.

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Radhakrishna_Profile

  • 1. K. RADHAKRISHNA REDDY Hyderabad Contact: +91 9652247164; Email: krkr6@yahoo.com, karakala6@gmail.com; Date of Birth: 15th May, 1975 SOFTWARE TESTING/ QA PROFESSIONAL Offering 10+ years of rich and diversified experience; seeking challenging assignment across the industry SUMMARY OF SKILLS  Technically competent professional with experience in Manual Testing, Database Testing, Unix, ETL, Automation Testing, Project Execution, Quality Assurance and Team Management across Banking Domain. Currently spearheading as a Senior Analyst with Bank of America, Hyderabad.  Proficient in all testing methodologies, various levels of testing, testability analysis & requirements definition, test analysis & design techniques and documentation using existing quality statistics. Skilled in swiftly ramping up projects with competent cross-functional skills and ensuring on-time delivery within pre-set parameters.  Well versed in o Database testing using Oracle. Well versed in writing Queries, Joins, etc. o Hadoop eco system components, HDFS, PIG, HIVE, HBASE, Map Reduce, SQOOP, etc. o Automation testing using QTPUFT 12.02. Involved into scripts execution and test scripts design. o Onsite/ offshore working model. o Scripting languages viz Shell scripting, Perl and VB Script o V-Model, Water fall model and also in the Agile-Scrum life cycle models.  Highly skilled in STLC with focused exposure on Business Requirement Analysis, Test Strategizing, Test Planning, Test Design, Execution and Defect Tracking.  Adept in covering all clients meetings, discussions, challenges, documentation and requirement gathering which include appropriate challenges to design or methodology adopted. Knowledge into pre-sales of various projects into different domains.  Proficient in driving product quality, resource management, billing, test metricsreports presentations to higher management, organizing practices to improve productivity, driving Metrics and task allocation.  Excellent team leader with a unique blend of Managerial, Technical, Functional and Qualitative skills backed by strong record of facilitating cross-functional coordination.  Vast experience in working on various Banking related verticals of Core banking (Cash Management, AML), Investment Banking (Investment Accounts, Capital Markets, and Derivates), Cards and IVRS. Core Competencies Quality Control/Assurance  Product Validation  Software Quality Management  Product Management  Bug Tracking  Documentation and Reporting  Team Management  Liaising & Coordination  Development Technical Skills Set Automation Tools QTP 12.02 Operating Systems Windows, UNIXLINUX Programming Languages Core Java, SQL, HDFS, Map Reduce, Hive, PIG, HBASE, SQOOP Mainframe CICS and Dataware Database Oracle, MS Access, SQL Server 2008 Bug Reporting Tools ALM (QC 12.20), Rational Clear Quest, Star Team 2005, JIRA, Rally Configuration Tools VSS, Star Team 2005. SharePoint Reporting Tools Business Objects ETL Tools Informatica 8.6 Scripting Languages Shell Scripting, PERL scripting and VB Script. Domains Banking, Human Resources and E-learning PROFESSIONAL EXPERIENCE BANK OF AMERICA, HYDERABAD Jun 2013 Senior Analyst  Involved in the entire test execution phase which involves Functional Testing along with Regression testing and End-to- End testing of the applications.  Developing and executing test cases to diagnose issues and bugs, creating test data when required.  Instrumental in all phases of Software Test Life Cycle (STLC).  Involved in Regression Testing, Functional Testing, Smoke Testing and GUI Testing.  Experience into Automation scripts maintenance and execution using UFT 12.02.
  • 2.  Responsible for Requirement Analysis, Test Planning, Test Strategizing, Test Design, Test Execution, Defect Management, generating Test Reports creating effort estimates.  Ensuring product delivery on time while adhering to quality assurance and conducting root cause analysis for defects in certified release. Instrumental in the implementation & Support of product on need basis.  Analyzing the requirements, creating test strategies and prioritizing the test cases. Preparing test plan also designing & reviewing the test cases based on functional specifications. JPMCHASE LTD., HYDERABAD Nov 2009 – Jun 2013 QA Analyst  Worked as offshore QA lead for Payment Net application team.  Responsible for team leading, planning, strategizing and execution of periodic product releases. Extended sustenance support to the customers by analyzing in-the-field customer issues & testing the same post fixture by Development team.  Analyzed product quality periodically (Based on internal testing results and customer related issues), drive triage of bug backlog and other organization initiatives to improve the quality of upcoming releases.  Involved into building teams from scratch and bringing it to the pace in product understanding and delivering quality result. Instrumental in BI testing, which involves writing SQL queries, data quality testing, report testing.  Involved in testing of defects identified in production environment and closing them in respective release.  Handled Functional Requirements documents and prepared manual components and also Test Cases for various inscope items of applications. KENEXA TECHNOLOGIES LTD. VIZAG Mar 2009 – Nov 2009 QA Team Lead  Responsible for preparing Test Strategy document and Estimations for companion Products. Participated in Functional Specification review meetings with onsite team. Assigned the work to Team and Monitor the team on entire process. Involved in Knowledge Transfer sessions, status calls and Defect Triage meetings with Off-Shore & Onsite project Team.  Participated in Bugs Triage meeting and QA process improvement meetings with development team.  Designed and reviewed the Test Cases against functional specs.  Involved in Smoke Testing, Functionality testing, Regression Testing and Bug Testing. QUINNOX CONSULTANCY SERVICES, HYDERABAD Aug 2007 – Feb 2009 Team Lead  Maintained various process related documents of project in compliance with company process policy.  Involved in preparation of Test Plan and other project related metrics.  Accountable for the estimations and test planning. Participated status calls with onsite team lead and manager.  Participated functional spec review meetings with onsite.  Involved in functional testing of application using Aspect Phone to verify call flow.  Involved in Functional testing and UAT testing activities. Participated in Test cases reviews and preparation as well.  Used bug-reporting tool QC for Software Bug tracking and reporting. VIRTUSA (INDIA) PVT. LTD., HYDERABAD Sept 2004 – Mar 2007 Senior QA – Engineer  Involved in Smoke testing, Functional Testing and Regression Testing of entire product.  Instrumental in GUI testing on various browsers. Bug Reporting using Bug Reporting tool “Star Team”.  Evaluated application enhancements and verify the Bug fixes.  Coordinated with developers to fix the bugs. Experience into payments using Wire Transfer, ACH and Swift. Mentored junior members in the team. Ensured good interaction with Development, Project management and user group.  Involved in planning and tracking the work to the team.  Participated in weekly status meetings with onsite QA-Manager.  Involved in the Test Plan and Functional Specification Review sessions.  Coordinated with the onsite and offsite and sent status report to QA Manager in onsite. Achievements  Received Bronze medal for CSU application.  Attained the Best Team Player Award in Web Cash Manager Suite 7.3 Project.  Received “Super Team Award” for Web Cash Manager Project.  Cleared ISTQB Certification. ***Projects Details are mentioned in Annexure*** EDUCATIONAL CREDENTIALS
  • 3. B.Tech. (Mechanical), 1998, Sri Krishnadevaraya University References: Available on Request ANNEXURE Title Consumer Specialty Unit Client Bank of America Testing Environment J2EE, ALMQC 12.20, SQL Server, Actimize, QTPUFT 12.02,AML Role Sr. Analyst Team Size 14 Duration Jun 2013 – Nov 2015 Synopsis The purpose of this project is to establish a solution to mitigate the AML risk by Identifying, Decisioning, Performing, Monitoring and the reporting of the Heightened Risk Customers and Special Requirements customers for the Consumer Specialty Unit (CSU) application. Responsibilities  Worked as offshore Sr.QA Analyst for CSU application team.  Responsible for planning, strategizing and execution of work being given to offshore with strategic partners.  Involved in designing Test Plan, Test Strategy and Test cases.  Wrote test cases from Functional Requirements documents for various in scope items of applications.  Involved in testing of defects identified in UAT environment and closing them in respective release.  Analyzed product quality periodically (Based on internal testing results and user related issues), drive triage of bug backlog and other organization initiatives to improve the quality of upcoming releases.  Extended sustenance support to the users by analyzing in-the-field user issues and testing the same post fixture by Development team.  Involved into Automation scripts maintenance and execution using QTPUFT 12.02.  Involved in Knowledge Transfer sessions, status calls and Defect Triage meetings with Off- Shore & Onsite project Team.  Involved into building teams from scratch and bringing it to the pace in product understanding and delivering quality result.  Participated in weekly status meetings with both offshore and onsite QA-Management. Title Chase Wealth Management Client JP Morgan Chase Testing Environment J2EE, QC 10.0 Role QA Analyst (IC Role) Team Size 5 Duration Sept 2011 – Jun 2013 Synopsis CWM (Chase Wealth Management) is a front end java based platform with multiple applications supporting the sales representatives in creating and maintenance of accounts. The objective of this project is to test J.P. Morgan Chase & Co’s Broker Dealer Support Services (BDSS) applications like NIAA (New Investment Account Application), MAT (Managed Account Trading), MFT (Mutual Fund Trading), IAA529 (Investment Account Application 529), OLAM (Online Account Maintenance), TH (Transaction history), CCRT (Call Center Reference tool), REP INFO(Representative Information). Responsibilities  Worked as a offshore QA Analyst for CWM application team.  Responsible for team leading, planning, strategizing and execution of periodic product releases.  Involved in designing Test Plan, Test Strategy and Effort estimations documents each release.  Extended sustenance support to the customers by analyzing in-the-field customer issues and testing the same post fixture by Development team.  Analyzed product quality periodically (Based on internal testing results and customer related issues), drive triage of bug backlog and other organization initiatives to improve the quality of upcoming releases.  Involved in testing of defects identified in production environment and closing them in respective release.  Involved in Knowledge Transfer sessions, status calls and Defect Triage meetings with Off- Shore & Onsite project Team.
  • 4.  Participated in weekly status meetings with both offshore and onsite QA-Management.  Prepared various metrics related to testing viz Post release metrics, Defects Reports, Daily Status Report and weekly status report. Title Payment Net 4.0 Client JPMChase Environment J2EE, Oracle, Unix Bug Tools QC 10.0 Role QA Analyst Team Size 30 Duration Nov 2009 – Sept 2011 Synopsis PaymentNet is the Internet-based program administration and reporting application supporting J.P. Morgan commercial card clients with annual spend of at least $10 million. Integrated with J.P. Morgan commercial card programs. Payment Net provides a single system to manage all aspects of card programs in support of business objectives. Account management functions and a flexible hierarchy easily accommodate client organizational change and growth. Comprehensive spending controls empower employees within established budget parameters and business rules. Responsibilities  Worked as offshore QA lead for Payment Net application team.  Responsible for team leading, planning, strategizing and execution of periodic product releases.  Extended sustenance support to the customers by analyzing in-the-field customer issues and testing the same post fixture by Development team.  Involved into building teams from scratch and bringing it to the pace in product understanding and delivering quality result.  Instrumental in BI testing, which involves writing SQL queries, data quality testing, report testing.  Involved in testing of defects identified in production environment and closing them in respective release.  Handled Functional Requirements documents and prepared manual components and also Test Cases for various inscope items of applications.  Involved in front end Reports testing and cross verifying the same with UI of application and also using oracle database.  Analyzed product quality periodically (Based on internal testing results and customer related issues), drive triage of bug backlog and other organization initiatives to improve the quality of upcoming releases.  Tested various custom objects of Reports and Mappers and cross verifying the same with UI of application and also in oracle database.  Participated in weekly status meetings with both offshore and onsite QA-Management.  Prepared various metrics related to testing viz Defects Reports, Daily Status Report and weekly status report, etc. Title Companion Products Client Kenexa Technologies (www.kenexa.com) Environment .Net technologies Bug Tools QC 9.0, QTP 9.2 Role QA Lead Team Size 2 Duration Mar 2009 – Nov 2009 Synopsis KRB Companion Products which is an Add-on to the KRB. Some clients of KRB want the recruiting process to be customized according to their needs; hence the Companion Product application caters to the needs of these clients. Companion Products helps the recruiter create and automate the scheduling process for complex recruiting events, providing a more streamlined event experience for large numbers of candidates at the same time. This automated scheduling capability is particularly powerful for college recruiting and other high-volume recruiting events like opening a new retail or manufacturing location. Responsibilities  Worked as a offshore Test lead for Companion Products Team.  Involved in Preparing Test Strategy document and Estimations for companion Products.  Participated in Functional Specification review meetings with onsite team.  Assigned the work to Team and Monitor the team on entire process.
  • 5.  Involved in Knowledge Transfer sessions, status calls and Defect Triage meetings with Off- Shore & Onsite project Team.  Participated in Bugs Triage meeting and QA process improvement meetings with development team.  Designed and reviewed the Test Cases against functional specs.  Involved in Smoke Testing, Functionality testing, Regression Testing and Bug Testing.  Automated smoke test cases using QTP 9.2 on data driven frame work.  Prepared various metrics related to testing viz. Defects Reports, Project Status Report and weekly status report, etc.  Performed defect management; drives defects to closure. Takes complete bug ownership, persuades developers to Investigate reported bugs.  Maintained various process related documents of project in compliance with company process policy.  Coordinated with the Development Team and onsite team and sent status report to QA Manager in onsite. Title Master Card IVRS Client HBCA (www.HSBC.com) Environment J2ee Technologies, Aspect Phone, IVR Technology Tools QC 9.2 Role Team Lead Team Size 8 Duration Aug 2007 – Feb 2009 Synopsis This project deals with the credit cards of HSBC-Canada. The project is about end user concerns with credit cards and how user can resolve using phone banking. Project details about customer care activities once the user contacts customer care using phone banking. This project explains how end user can navigate to various facilities HSBC provides using phone banking without contacting bank directly or any representative of the bank. Responsibilities  Involved in Team Management activities.  Responsible for the preparation of various reports Project status report, Weekly Status Report, Defect Prevention Reports etc  Involved in preparation of Test Plan and other project related metrics.  Accountable for the estimations and test planning.  Participated status calls with onsite team lead and manager.  Participated functional spec review meetings with onsite.  Involved in functional testing of application using Aspect Phone to verify call flow.  Involved in Functional testing and UAT testing activities.  Participated in Test cases reviews and preparation as well.  Used bug-reporting tool QC for Software Bug tracking and reporting.  Involved in issue resolution by interacting with developers.  Coordinated with the onsite and offsite and sending status report to QA Manager in onsite. Title Web Cash Manger Suite Client ACI Worldwide Environment J2EE Technologies, Bug Tools Star Team 2005 Role Senior QA-Engineer Team Size 8 Duration Sept 2004 –Sept 2005 Synopsis P&H is the market leader in Web-based corporate cash management. P&H’s Web Cash Manager Suite of products provides real time solutions for business banking. The Web Cash Manager Suite is designed to serve the needs of small, medium, and large businesses and comprises of products like "Payments & Reporting” and "Check Services. Virtusa is involved in maintaining, enhancing and testing the product. Responsibilities  Reviewed Functional Specification documents and prepared Test Cases.  Involved in Smoke testing, Functional Testing and Regression Testing of entire product.  Instrumental in GUI testing on various browsers. Bug Reporting using Bug Reporting tool “Star Team”. Evaluated application enhancements and verify the Bug fixes.  Coordinated with developers to fix the bugs. Experience into payments using Wire Transfer, ACH and Swift. Mentored junior members in the team.  Ensured good interaction with Development, Project management and User group.  Participated in weekly status meetings with onsite QA-Manager.
  • 6.  Involved in the Test Plan and Functional Specification Review sessions.  Coordinated with the onsite and offsite and sent status report to QA Manager in onsite.
  • 7.  Involved in the Test Plan and Functional Specification Review sessions.  Coordinated with the onsite and offsite and sent status report to QA Manager in onsite.