Partner service collaboration of Salesforce was launched with the highest vision of providing access to seamless collaboration and communication. It allows enterprises and partners to share information and also collaborate in real-time.
2. Salesforce is the #1 customer relationship management (CRM) solution in the world today. Salesforce CRM helps to
enhance and streamline information sharing and communication across the business platforms.
Partner service collaboration of Salesforce was launched with the highest vision of providing access to seamless
collaboration and communication. It allows enterprises and partners to share information and also collaborate in real-
time. Partner service community helps sales teams and resellers to get the information to complete their tasks
effectively. Enterprises could keep partners informed of product and company updates in real-time. Partner service
collaboration also acts as a community channel management tool.
3. Slides 03
Partner service communities have included high-end
features that help businesses and their partners to interact
and share data across the community. Communication is
key for active collaboration between enterprises and
partners, sales executives, and employees of any
successful organization.
Features of
Salesforce Partner
Service
4. Slides 05
Salesforce service cloud and community cloud comes with powerful
data analytics. Help to get insights of sales and in-depth knowledge
and understanding of the inner working of the business. Partner
service communities allow enterprises to see what opportunities and
deals are happening, so enterprises can have accurate data of what’s
happening around the business.
All in one place Analytics
5. Slides 03
Salesforce partner service collaboration also accounts for the secure and sensitive nature
of the enterprise’s data, which means the enterprise can control the accessibility of
partners. Community space of partner service enables enterprises to communicate
directly within the group. It acts faster and secure.
Secure Information
Sharing
6. Slides 05
Patchy communication causes inefficiency and is the cause of most problems between enterprises and
partners. Data protection and continuous data audit trails are some of the great features of the partner
service collaboration platform.
Partner service collaboration is a part of the community cloud and seamlessly integrated with the Salesforce
service cloud offering.
Improved Partner Relations
