1. Oracle MetaSolv / Order & Service Management (OSM)
/ Unified Inventory Management (UIM) Offerings
Oracle’s MetaSolv M6/OSM/UIM provides robust inventory and order management capabilities to
facilitate the delivery of traditional and next-generation services for Communication Service Providers.
With the right SI partner, Communication Service Providers can fully leverage the operational and cost
benefits of implementing, customizing and managing the solution.
Oracle OSS practice at Prodapt, with the right mix of skilled professionals, processes, technology &
infrastructure, offers complete range of Pre-implementation, Implementation and
Post-implementation services.
Pre-implementation Services Implementation Services Post-implementation Services
Business Process Study Turnkey Implementation Version Upgrades/OBF Upgrades
Planning towards a COTS Functional Consulting Migration from Legacy/COTS
Implementation Feature Enablement 24 X 7 Support & Maintenance
Gap & Fitment Analysis Product Extensions Trouble-shooting, Break-fix errors
Migration Study Product Customization/ Fine Tuning of Configuration &
Project Scoping & Sizing Automation Programs
Enhancements & Rollout
When properly integrated into your IT landscape, MetaSolv/
MetaSolv/ OSM/ UIM
OSM/UIM streamline operations, thereby reducing costs,
Implementation Services providing a better customer experience and shortening
your time to market for products and services.
Turnkey Implementation
Prodapt’s Oracle OSS competencies span implementations Prodapt’s methodology for COTS implementation
for various services and technologies, including the encompasses a sound theoretical foundation, which lays
emphasis on the alignment of information systems with the
MetaSolv M6, OSM, UIM for order and inventory organizational objectives and priorities.
management system
ASAP for provisioning of all switch types Standard process adopted by PRODAPT provides the
Network Mediation to support differentiated pricing blueprint for effective business operations. Our tried and
for complex bundled services and tested COTS Implementation Approach (COTSIA) provides
Network Integrity implementation and upgrade services enabling faster
implementation of MetaSolv/OSM/UIM applications.

2. Oracle MetaSolv / Order & Service Management (OSM) /
Unified Inventory Management (UIM) Offerings
COTSIA follows a phased implementation and upgrade
process covering the following aspects: -
Customization
Prodapt’s code-level knowledge of MetaSolv/OSM/UIM
applications allows customization of software to better suit
customer’s needs. Rather than create clunky workaround
processes for off-the-shelf software that does not quite fit,
Project
Preparation Prodapt can tailor applications for optimum efficiency.
Prodapt can build a development environment, run QA and
user tests and deploy the customized changes so the impact
on business is minimal.
Business
Blueprint Prodapt has an established model for automation and
customization that includes but not limited to the
Service Provisioning
Regulated and non-regulatory Ordering automation
Realization
Inventory Management
Prodapt’s rich experience in the MetaSolv data model and
consulting exposure provides value added behavior in
Final
Preparation Automation
Automation of Circuit & Telephone numbers based on
client needs and help define process efficient
methodologies
Task related automation to reduce the manual overhead
on the resources
Go Live &
Support Network design for various technologies and help reduce
manual errors during provisioning
Convergent Products Provisioning
This includes design and implementation of the
provisioning process of fixed division for the launch of
convergent products
Benefits of Implementation through
COTSIA approach:
Enablers:
Minimizes the length of time between installation
Zero Touch Provisioning in MSSv6 – All tasks
and production start up
associated with Provisioning Plan can be automated
Maximizes the utilization of consultant and in MetaSolv. In cases where orders are accepted
customer resources through CRM or POS the orders can be routed to
MetaSolv through an interface. This solution helps
Results in a “model” that can be used with other save time, cost and reduce errors.
implementations of OSS BSS COTS products
Incorporates a process oriented approach to AcceloPRO 2.0 – ETL Accelerator for
product training MSS/OSM/UIM migrations that provides faster, risk
free, accurate migrations from Legacy/MetaSolv/
Involves the user community OSM/UIM sources to MetaSolv/OSM/UIM target
2 | www.prodapt.com

3. Oracle MetaSolv / Order & Service Management (OSM) /
Unified Inventory Management (UIM) Offerings
application. Helps improve data accuracy and reduce Integration
system down time by 70% during ETL migration of
Oracle MetaSolv/OSM/UIM applications. Service providers who do not adequately plan for the
integration of MetaSolv/OSM/UIM with the IT landscape
MetaSolv Mobile Application - Inventory Viewer will risk delayed time to market, higher deployment costs
application that links MetaSolv DB to Windows Phone. and dissatisfied customers.
Prodapt can help service providers plan for and address key
MetaSolv/OSM/UIM integration issues through our
comprehensive OSS product portfolio and integration
services. Working closely with your engineering and IT
teams, Prodapt can address critical operational issues
including Inventory, Order Management and Service
provisioning. Prodapt’s Value added integration framework
will help in
Identifying and documenting detailed OSS integration
requirements
Generating a solution-driven scope-of-work with a
measurable timetable
Developing a customized solution to meet your unique
needs
Testing and validating the solution in a safe lab
environment
Cost containment for the identified solution
Conducting personalized user training/workshops
Providing production support and ongoing solution
maintenance
MetaSolv Mobile Application Architecture - high level
Business framework is
built in the WCF
The DB is consumed by service layer which
MS Entity framework exposes the contracts
Windows Mobile
Convert the DB as 7.1 App
MS Entity classes and objects WCF Service
MetaSolv DB Framework
Equipment
Viewer
DB is represented as
classes and properties
Consumes
the Services
3 | www.prodapt.com

4. Oracle MetaSolv / Order & Service Management (OSM) /
Unified Inventory Management (UIM) Offerings
Activation
CRM
Inventory
Integration
Order Oracle
ESB
ESB
Entry OSM
LLU Order
BSSs Messages
SMS
Gateway
Our consultants can identify, design and implement solutions that drive innovation through operational excellence
ranging from simple customizations to complex customized workflows.
Why Prodapt
Dedicated Oracle OSS Practice with expertise across Minimum downtime with Prodapt’s risk free COTS
MetaSolv/OSM/UIM applications, strong execution implementation approach and template-based solution
capability and ability to ramp-up for OSS related projects loaded with accelerators for quicker implementation
Over a decade of application development and Ensure zero downtime during migration
maintenance expertise of OSS stack for major telcos
Cost savings achieved by effective fall-out management
Prodapt is a certified Gold Oracle Partner through AcceloPRO 2.0
Cost-effective implementation and customizations With code level knowledge of MetaSolv/OSM/UIM
through pre-configured components with built in applications, Prodapt provides expert recommendation
content, tools and methodologies on feature Customization, Integration and Product
extension
About Prodapt
Prodapt is a leading provider of IT services to telecommunication clients around the globe. We
work with communications service providers (CSPs), ISVs and OEM customers to help outsource,
reduce cost and maximize value from IT investments.
For more information, contact info@prodapt.com www.prodapt.com
Contact us
Prodapt North America Prodapt Solutions Private Limited Prodapt South Africa
8100 SW Nyberg St., Suite 400 Prince Infocity II, 4th Floor, No. 283/4, Metropolitan Office Park, Block F, 82
Tualatin, OR 97062 8439 USA Rajiv Gandhi Salai (OMR), Kandanchavadi Wessel Road, Rivonia, 2128
Phone: +1 800 554 5022 Chennai - 600096 INDIA Johannesburg, South Africa
+1 503 636 3737 Phone: +91 44 4903 3000 Phone: +27 11 259 4000
Fax: +1 503 885 0850 Fax: +91 44 4903 3010 Fax : +27 11 259 4111