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Problem Gambling Treatment ProvidersProblem Gambling Treatment ProvidersProblem Gambling Treatment ProvidersProblem Gambling Treatment Providers
Monthly Call/WebinarMonthly Call/WebinarMonthly Call/WebinarMonthly Call/Webinar
Facilitator:
Greta Coe, Problem Gambling Services Manager
January 3, 2018
Agenda
Time Topic
3:00pm-3:10pm Introductions/County Roll Call
3:10pm-3:20 pm PGS Update/Announcements
• UpcomingTrainings/Offerings
• Workforce DevelopmentTreatmentAdvisory Committee
3:20pm – 3:45pm • Exploration of Potential FinancialTool- Presented by JohnAckley from
Bridgeway Recovery
3:50pm – 4:00pm • Questions andAnswers
Future agenda items:
• Spotlights from the 2017Tx Evaluation Report
• Working with Cultural populations:
o AfricanAmerican
o Latino
o Asian
• MH clinicians not knowing how to refer and screen
• Treating gambling addiction and co-occurring disorders
• Ideas for increasing enrollments
Training Opportunities for 2018
• Family Therapy Learning Session and Forums
– Dates in 2018: January 25, April 19, July 26 and October 25
– Time: 10-11:30 am
• Advanced Families an Problem Gambling Treatment
Discussions
– Dates in 2018: February 22, May 17, September 27 and November 29
– Time: 10-11:30 am
• Case Training with Chris Anderson
– Occurs the second Tuesday of each month through August 2018
– Time: 1:30-3:00 pm
• CEUs provided for those that attend.
• Past sessions for all of these training opportunities have been
recorded and can be found at: http://www.oregonpgs.org/all-
providers/workforce-development/
3
4
Next PGS All Provider Webinar/Meeting
March 15 from 9-10:30am.
To register:
https://attendee.gotowebinar.com/register/6014931521983847426
Agenda to be emailed mid February
Next Monthly Treatment Call
February 7 from 3-4:00 pm
Log in/call instructions and agenda to be sent mid January
2018 Training Calendar now available listing out the monthly prevention
and treatment calls and all provider webinars and other upcoming
trainings planned.
Located at: http://www.oregonpgs.org/all-providers/workforce-
development/
Clinical Strategies for Addressing the
Personal Finances of Problem Gamblers
in Treatment
• Presented by Brian Farr, MA, LPC
• Friday, January 19, 2018
• 8:30 am -4:30 pm
• Center for Health Education/Samaritan Health Services
740 SW 9th Street, Newport, OR 97365
• 6 Hours of CEUs provided
• No costs, registration required. Registration closes January 12,
space is limited
• Register at: https://www.eventbrite.com/e/clinical-strategies-for-
addressing-the-personal-finances-of-problem-gamblers-in-
treatment-tickets-39886605912
5
Lewis and Clark Precertification- Part II
• Saturday-Sunday, February 3 & 4, March 10-11, 2018, 9 a.m.-
5:30 p.m.
• Part two in our Gambling Counselor Pre-Certification, this course
provides the remaining 30 of 60 educational requirements for the
Certified Gambling Addictions Counselor (CGAC) credential in
Oregon. Cost: $195, includes 30 CEUs
– February 3: Case Conceptualization in the Treatment of Problem
Gambling
– February 4: Family Work with Problem Gamblers and Significant Others
– March 10: Understanding Money and its Role in Problem Gambling and
Recovery
– March 11: Diversity and Equity in Problem Gambling Treatment
• More information and to register:
https://graduate.lclark.edu/live/events/271356-gambling-counselor-
pre-certification-ii
6
Focus on the Future- Save the Date
7
More information coming in the early 2018.
Web page:
http://www.evergreencpg.org/training/training-
continuing-education/workshop-conferences/focus-on-
the-future/
Problem Gambling
Treatment Workforce
Development Planning
Project
Presented by Jeff Marotta, PhD
consultant from Problem Gambling Solutions, Inc.
Background
• Funds earmarked for PGS workforce
development have accumulated due to saving
from a vacant Problem Gambling Treatment
Coordinator position.
• We want to utilize this opportunity to assess our
current situation and future needs in order to
build a multi-year workforce development plan.
9
Key
Components of
our Project
10
Logistics of Committee
• Committee will meet once a month for 90 minutes from January-
July 2018.
• Meetings will be held in person and via conference call/webinar.
• Everyone is welcome.
• Email invite going out this week with meeting dates and tasks of
committee.
• If you are interested in this joining this time limited advisory
committee, please contact Greta at Greta.l.coe@state.or.us, as she
will be compiling the list.
11
Resources and Crisis Intervention Teams
(CIT) Collaboration
12
Improving Responses to People in Crisis: Through Creating Community Collaboration,
A Vibrant and Accessible Crisis System, Police/First Responder Training, Behavioral
Health Staff Training, and Family/Consumer/Advocate Participation
Questions
Exploration of Potential
Financial Tool
Presented by Presented by John Ackley from Bridgeway Recovery
TRUE LINK NEXT STEP PREPAID VISA
CARD
JohnAckley, CADCII, CGACII
What is the True Link card?
From their website:
“…TheTrue Link Next Step PrepaidVisa Card is a reloadable
Visa card that enables you to provide funds to a family
member or friend in a secure, transparent fashion.You
determine when, where, and how much money can be spent,
while your loved one is able to purchase what they
need safely.”
What are the feature/benefits of
the card?
The card is set-up with two-person approach.
The Card Administrator, who manages the loading of the card, and
manages the customizable boundaries built into the card (more on
that in a bit).
The Card Holder is the person who will actually be using the card.
They can:
Access the card for authorized transactions within the boundaries set by the
Card Administrator,
Check their balance
Check their transaction history
They CANNOT access or alter the customizable boundaries established by
the Administrator.
Customizable Feature of the card
Decide where the card works
Easily load funds onto the card
Receive helpful notifications
Block trouble spots like online purchases and bars.
Block specific merchants
Need help with budgeting?
Set a transaction limit.
Want a card just for the essentials?
Allow only gas, food, clothes, and pharmacies.
Have a specific store in mind?
Set up the card to work only at merchants you select.
Customization (continued)
Problems managing cash?
Block ATMs, cash back, and bank withdrawals.
Block online and phone purchases
Prevent scams and fraud
Select the right level of support
Receive real-time alerts
Use everywhere aVisa is accepted
Replace cash, checks, credit cards with one card
•Block online and phone
The Dashboard
Customer Service
My experience thus far:
Very helpful
Very knowledgeable
Very fast and easy. Really.
Have had some difficulty understanding my position as a
professional. They appear to have experience working with
professionals who act asAccountAdministrators for their
clients, and don’t always “get it” that I am not operating in that
role, and that this card is being used as a demonstrator.
2 Days
My first client has ordered this card, with her son assigned as
the administrator just in the past month. She received the card
in the middle of December, and came in to her next individual
session with me a week for so later, reporting that she had
already found a way to access cash off the card. 2 days. That is
all it took her to realize that she could use the card to buy a
DIFFERENT gift card at Fred Meyers, one that DOES allow
cash withdrawals. Simple. This card is NOT fool proof. Nothing
is. We all know that if theyTRULY want to gamble, our clients
can access money at any time. Its just a matter of how far they
are willing to go to access cash, contrasted with their
commitment to their recovery in that moment. With that being
said, I think this card has significant benefits in its flexibility,
boundaries, accountability, and alerts.
Questions
44

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January 2018 Oregon PGS Treatment Providers Call

  • 1. Problem Gambling Treatment ProvidersProblem Gambling Treatment ProvidersProblem Gambling Treatment ProvidersProblem Gambling Treatment Providers Monthly Call/WebinarMonthly Call/WebinarMonthly Call/WebinarMonthly Call/Webinar Facilitator: Greta Coe, Problem Gambling Services Manager January 3, 2018
  • 2. Agenda Time Topic 3:00pm-3:10pm Introductions/County Roll Call 3:10pm-3:20 pm PGS Update/Announcements • UpcomingTrainings/Offerings • Workforce DevelopmentTreatmentAdvisory Committee 3:20pm – 3:45pm • Exploration of Potential FinancialTool- Presented by JohnAckley from Bridgeway Recovery 3:50pm – 4:00pm • Questions andAnswers Future agenda items: • Spotlights from the 2017Tx Evaluation Report • Working with Cultural populations: o AfricanAmerican o Latino o Asian • MH clinicians not knowing how to refer and screen • Treating gambling addiction and co-occurring disorders • Ideas for increasing enrollments
  • 3. Training Opportunities for 2018 • Family Therapy Learning Session and Forums – Dates in 2018: January 25, April 19, July 26 and October 25 – Time: 10-11:30 am • Advanced Families an Problem Gambling Treatment Discussions – Dates in 2018: February 22, May 17, September 27 and November 29 – Time: 10-11:30 am • Case Training with Chris Anderson – Occurs the second Tuesday of each month through August 2018 – Time: 1:30-3:00 pm • CEUs provided for those that attend. • Past sessions for all of these training opportunities have been recorded and can be found at: http://www.oregonpgs.org/all- providers/workforce-development/ 3
  • 4. 4 Next PGS All Provider Webinar/Meeting March 15 from 9-10:30am. To register: https://attendee.gotowebinar.com/register/6014931521983847426 Agenda to be emailed mid February Next Monthly Treatment Call February 7 from 3-4:00 pm Log in/call instructions and agenda to be sent mid January 2018 Training Calendar now available listing out the monthly prevention and treatment calls and all provider webinars and other upcoming trainings planned. Located at: http://www.oregonpgs.org/all-providers/workforce- development/
  • 5. Clinical Strategies for Addressing the Personal Finances of Problem Gamblers in Treatment • Presented by Brian Farr, MA, LPC • Friday, January 19, 2018 • 8:30 am -4:30 pm • Center for Health Education/Samaritan Health Services 740 SW 9th Street, Newport, OR 97365 • 6 Hours of CEUs provided • No costs, registration required. Registration closes January 12, space is limited • Register at: https://www.eventbrite.com/e/clinical-strategies-for- addressing-the-personal-finances-of-problem-gamblers-in- treatment-tickets-39886605912 5
  • 6. Lewis and Clark Precertification- Part II • Saturday-Sunday, February 3 & 4, March 10-11, 2018, 9 a.m.- 5:30 p.m. • Part two in our Gambling Counselor Pre-Certification, this course provides the remaining 30 of 60 educational requirements for the Certified Gambling Addictions Counselor (CGAC) credential in Oregon. Cost: $195, includes 30 CEUs – February 3: Case Conceptualization in the Treatment of Problem Gambling – February 4: Family Work with Problem Gamblers and Significant Others – March 10: Understanding Money and its Role in Problem Gambling and Recovery – March 11: Diversity and Equity in Problem Gambling Treatment • More information and to register: https://graduate.lclark.edu/live/events/271356-gambling-counselor- pre-certification-ii 6
  • 7. Focus on the Future- Save the Date 7 More information coming in the early 2018. Web page: http://www.evergreencpg.org/training/training- continuing-education/workshop-conferences/focus-on- the-future/
  • 8. Problem Gambling Treatment Workforce Development Planning Project Presented by Jeff Marotta, PhD consultant from Problem Gambling Solutions, Inc.
  • 9. Background • Funds earmarked for PGS workforce development have accumulated due to saving from a vacant Problem Gambling Treatment Coordinator position. • We want to utilize this opportunity to assess our current situation and future needs in order to build a multi-year workforce development plan. 9
  • 11. Logistics of Committee • Committee will meet once a month for 90 minutes from January- July 2018. • Meetings will be held in person and via conference call/webinar. • Everyone is welcome. • Email invite going out this week with meeting dates and tasks of committee. • If you are interested in this joining this time limited advisory committee, please contact Greta at Greta.l.coe@state.or.us, as she will be compiling the list. 11
  • 12. Resources and Crisis Intervention Teams (CIT) Collaboration 12 Improving Responses to People in Crisis: Through Creating Community Collaboration, A Vibrant and Accessible Crisis System, Police/First Responder Training, Behavioral Health Staff Training, and Family/Consumer/Advocate Participation
  • 14. Exploration of Potential Financial Tool Presented by Presented by John Ackley from Bridgeway Recovery
  • 15. TRUE LINK NEXT STEP PREPAID VISA CARD JohnAckley, CADCII, CGACII
  • 16. What is the True Link card? From their website: “…TheTrue Link Next Step PrepaidVisa Card is a reloadable Visa card that enables you to provide funds to a family member or friend in a secure, transparent fashion.You determine when, where, and how much money can be spent, while your loved one is able to purchase what they need safely.”
  • 17. What are the feature/benefits of the card? The card is set-up with two-person approach. The Card Administrator, who manages the loading of the card, and manages the customizable boundaries built into the card (more on that in a bit). The Card Holder is the person who will actually be using the card. They can: Access the card for authorized transactions within the boundaries set by the Card Administrator, Check their balance Check their transaction history They CANNOT access or alter the customizable boundaries established by the Administrator.
  • 18. Customizable Feature of the card Decide where the card works Easily load funds onto the card Receive helpful notifications Block trouble spots like online purchases and bars. Block specific merchants Need help with budgeting? Set a transaction limit. Want a card just for the essentials? Allow only gas, food, clothes, and pharmacies. Have a specific store in mind? Set up the card to work only at merchants you select.
  • 19. Customization (continued) Problems managing cash? Block ATMs, cash back, and bank withdrawals. Block online and phone purchases Prevent scams and fraud Select the right level of support Receive real-time alerts Use everywhere aVisa is accepted Replace cash, checks, credit cards with one card
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  • 41. Customer Service My experience thus far: Very helpful Very knowledgeable Very fast and easy. Really. Have had some difficulty understanding my position as a professional. They appear to have experience working with professionals who act asAccountAdministrators for their clients, and don’t always “get it” that I am not operating in that role, and that this card is being used as a demonstrator.
  • 42. 2 Days My first client has ordered this card, with her son assigned as the administrator just in the past month. She received the card in the middle of December, and came in to her next individual session with me a week for so later, reporting that she had already found a way to access cash off the card. 2 days. That is all it took her to realize that she could use the card to buy a DIFFERENT gift card at Fred Meyers, one that DOES allow cash withdrawals. Simple. This card is NOT fool proof. Nothing is. We all know that if theyTRULY want to gamble, our clients can access money at any time. Its just a matter of how far they are willing to go to access cash, contrasted with their commitment to their recovery in that moment. With that being said, I think this card has significant benefits in its flexibility, boundaries, accountability, and alerts.
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