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ACCEPTING CREDIT CARDS 
FOR TUITION 
WITHOUT INCURRING FEES
Three Learning Objectives 
1. Understand the utility to the school and to 
parents of accepting credit cards for tuition. 
2. Understand the three key approaches to 
accepting tuition by credit card without 
adding a budget item. 
3. Learn what other schools are doing and 
experiencing when accepting tuition by credit 
card.
Why? What is the 
potential gain of 
accepting tuition by 
credit card?
Faster, more clear payments 
Reduced parental stress
Fast & Easy 
Direct 
Accurate
Online payments are a 
means to that end.
Epayment vs. Paper Check 
Rich Data 
Payments deposited 24 hours 
Accurate information 
Digital entry 
Manually Enter Data 
payments deposited in 1 week 
Missing information 
Hard to read
Financial Stress 
Need an intro slide - how will 
you open presentation? 
Reduce Financial Embarrassment & 
Stress on Parents
NAIS asked 
362 families 
that applied for financial aid 
how they were planning to 
pay for tuition
Alimony/Child 
Support, 7% 
School Aid, 62% 
Family Paycheck, 
Liquidating Assets, 
Grandparent 
Gifts, 10% 
9% 
Personal Savings, 
Home Equity 
Loan, 12% 
35% 
Credit 59% 
Cards, 
11% 
source: www.nais.org
Some use credit cards to 
bridge a gap, avoid 
embarrassment.
For parents with good credit 
0% Intro APR on 
Balance Transfers 
and Purchases for 15 
months 
0% APR for 18 months 
and no late payment 
fees ever 
5% cash back at 
Amazon.com or 
Zappos.com 
Earn unlimited 2% cash 
Earn 40,000 bonus miles when 
you spend $3,000 on 
purchases in the first 90 days - 
enough to redeem for a $400 
travel statement credit 
back on every 
purchase, every day 
Earn unlimited 1.5% cash 
back on every 
purchase, every day
Credit card 
payment 
options can 
empower 
parents.
What methods can be 
used to avoid costs 
when accepting credit 
cards for tuition?
Three Methods
History and Timeline of “Passing on 
Convenience Fee 
Service Fee 
Surcharge Fee 
the Fee” Rules 
2008 2013 2014 
2003 2015
History and Timeline of “Passing on 
Convenience Fee 
Service Fee 
Surcharge Fee 
the Fee” Rules 
2008 2013 2014 
2003 2015
History and Timeline of “Passing on 
Convenience Fee 
Service Fee 
Surcharge Fee 
the Fee” Rules 
2008 2013 2014 
2003 2015 
-----Discount for Cash----
Convenience/Service Fee 
Programs
Special 
carved-out 
programs
Convenience 
Fee 
Service 
Fee
THIRD 
PARTY
Cardholder Statement 
Jane Smith 
1234 Happy Street 
Pleasantville, MD 12345 
Date: 2/14/14 
BANKUSA 
Wonderful Day School Tuition $20,000.00 
DiamondMind Direct Conv Fee $375.12 
Wonderful Day School Book Store $37.50 
YXZ Grocery Store $26.29 
UncleBob’s Pharmacy $12.75 
Gasoline Station $58.34 
Greatest Convenience Store $14.28
Convenience/Service Fee Overview 
• MasterCard & Visa Special Programs 
• Has always been permitted by Discover and 
American Express 
• Charge % on both credit cards & debit cards 
• Two transactions preferable. 
• Limit to Tuition, board and related fees 
• 3rd party can collect for schools 
• Schools only* 
* And other select non-commercial sectors such as Government, Utilities and Higher Education
Check with Legal Council 
California 
Colorado 
Connecticut 
Florida 
Kansas 
Maine 
Massachusetts 
New York 
Texas 
Oklahoma
Surcharge Fee Program
Imposed on Visa 
and Mastercard 
through the 
Settlement.
All payments – all 
industries – no limits
THIRD 
PARTY
Cardholder Statement 
Jane Smith 
1234 Happy Street 
Pleasantville, MD 12345 
Date: 2/14/14 
BANKUSA 
Wonderful Day School Tuition $20,375.12 
Wonderful Day School Camp $456.28 
Wonderful Day School Book Store $37.50 
YXZ Grocery Store $26.29 
UncleBob’s Pharmacy $12.75 
Gasoline Station $58.34 
Greatest Convenience Store $14.28
Disclosure of Surcharge 
Disclosures must be provided at the point of entry 
(online for example) and point of sale 
Itemization of the final surcharge amount must be 
identified separately on the transaction receipt.
Example of Disclosure 
We impose a surcharge of ________% 
on the transaction amount on Visa and 
MasterCard credit card products, which is not 
greater than our cost of acceptance. 
We do not surcharge debit cards.
States Prohibiting Surcharging 
California 
Colorado 
Connecticut 
Florida 
Kansas 
Maine 
Massachusetts 
New York 
Texas 
Oklahoma
Surcharge Fee Program Summary 
• Percentage fee on all credit cards 
• No % may be charged on debit 
• No restrictions on type of payment 
• 3rd party cannot collect for schools 
• Must be done in one single transaction 
• The % fee is capped at 4% 
• 30 day notification of intent to surcharge
Discount for Cash
TUITION 2014/2015 
http://www.wonderfuldayschool.com/tuition 
Tuition amounts for the 2014/2015 academic year are as follows: 
Lower $20,000 
Middle $26,300 
Upper $28,600 
Please note these amounts 
are discounted for cash. 
Credit card payments are accepted through the WDS’s online tuition 
portal. The system will calculate the non-discounted total payable when 
using credit cards. The non-discounted levels are 2.75% higher than the 
discount for cash amount.
STUDENT BILL 
Student Name: 
Account #: 
Jane Smith 
123456 
Date: 
Pay by: 
2/14/14 
2/30/14 
If paying by: Amount Due: Notes: 
Cash, Check or ACH $20,000* 
* This is the discount for cash tuition amount 
due if paying by cash, check, or ACH. 
Credit Card $20,550** 
** This is the non-discounted tuition amount due 
if paying by credit card.
STUDENT BILL 
Jane Smith 
1234 Happy Street 
Pleasantville, MD 12345 
Date: 2/14/14 
$20,000* Tuition for Mary Jones for 2014/15 
Invoice States Payment Due in The Discount For Cash 
Amount.
TUITION PAYMENT PORTAL 
The Wonderful Day School offers a discount for payment by cash or check. 
If you’re paying by cash or check, the tuition amounts for the academic year 
2013/2014 are: 
Lower School $20,000 
Middle School $26,300 
Upper School $28,600 
You can make payment by eCheck or ACH at the Discount for Cash level by 
choosing “ACH” as the payment option on the following screens. 
If you’d like to make payment by credit card, you may do so by choosing “Credit 
Card” as your payment option on the following screens. The system will calculate 
the non-discounted amount which will be higher than the discounted amount by 
2.75%. 
Pay Invoice 
http://www.wonderfuldayschool.com/tuition
Most states that appear to 
prohibit or restrict surcharging 
explicitly permit a discount for 
cash approach.
Surcharge Fees 
Convenience/Service Fees 
Discount for Cash
If You Want to: 
Convenience/Service 
Fee 
Surcharge Discount for Cash 
Make credit card acceptance cost-neutral Yes Yes Yes 
Accept all credit card brands Yes Yes Yes 
All types of purchases? Limited 
(tuition, board and related fees only) 
Yes Yes 
Accept debit and prepaid cards Yes No Yes 
Third party eligible to collect Yes No No 
Know the requirements to implement 
• Limited to tuition, board and 
related fees 
• 45 day notice to VISA & MC 
• 30 day notice to VISA & MC 
• 4% max charge 
• Single transaction 
Properly label invoices and 
published pricing 
Operate in one of the 10 states* Check with your legal counsel Check with your legal counsel Check with your legal counsel
What 
are my 
peers 
doing?
School that are accepting tuition by region 
42% 
53% 
51% 
41% 
Sampled DM clients 
by region.
How are schools handling the fees? 
Surcharge Fee 
39% 
Service/ 
Convenience Fee, 
54% 
Discount for 
Cash 
7% 
Out of 200 
Diamond Mind 
Tuition Portal Users
Average Number of 
Monthly Tuition Transactions Per School 
Credit Card 
10 
ACH 
25 
Sampled 150 Diamond Mind TuitionPay clients
Average Tuition Transaction Per School 
Credit Card 
$1,131 
ACH 
$3,437 
Sampled 300 Diamond Mind TuitionPay clients
Who’s accepting credit cards for tuition by student size 
17% 
33% 
22% 
13% 
16% 
Out of 300 Diamond 
Mind K-12 clients 
<250 
250-500 
500-750 
750-1000 
1000+
Card Types Used Across Campus 
Debit, 
5% 
Standard Credit, 
63% 
Rewards, 32%
What 
about 
eCheck 
only?
4% 
ACCEPT TUITION 
PAYMENTS BY 
eCheck ONLY
source: www.electronicpayments.org 
AVERAGE COST TO PROCESS... 
ACH Payment: $.50 
Paper Check: $1.50
Will people 
perceive 
something is 
missing?
Question and Answers
Resources 
www.diamondmindinc.com 
www.diamondmindinc.com/webinars 
www.diamondmindinc.com/blog 
http://usa.visa.com/merchants/merchant-support/merchant-surcharging. 
jsp

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Accepting Credit Cards for Tuition Without Incurring Fees

  • 1. ACCEPTING CREDIT CARDS FOR TUITION WITHOUT INCURRING FEES
  • 2. Three Learning Objectives 1. Understand the utility to the school and to parents of accepting credit cards for tuition. 2. Understand the three key approaches to accepting tuition by credit card without adding a budget item. 3. Learn what other schools are doing and experiencing when accepting tuition by credit card.
  • 3. Why? What is the potential gain of accepting tuition by credit card?
  • 4. Faster, more clear payments Reduced parental stress
  • 5. Fast & Easy Direct Accurate
  • 6. Online payments are a means to that end.
  • 7. Epayment vs. Paper Check Rich Data Payments deposited 24 hours Accurate information Digital entry Manually Enter Data payments deposited in 1 week Missing information Hard to read
  • 8. Financial Stress Need an intro slide - how will you open presentation? Reduce Financial Embarrassment & Stress on Parents
  • 9. NAIS asked 362 families that applied for financial aid how they were planning to pay for tuition
  • 10. Alimony/Child Support, 7% School Aid, 62% Family Paycheck, Liquidating Assets, Grandparent Gifts, 10% 9% Personal Savings, Home Equity Loan, 12% 35% Credit 59% Cards, 11% source: www.nais.org
  • 11. Some use credit cards to bridge a gap, avoid embarrassment.
  • 12. For parents with good credit 0% Intro APR on Balance Transfers and Purchases for 15 months 0% APR for 18 months and no late payment fees ever 5% cash back at Amazon.com or Zappos.com Earn unlimited 2% cash Earn 40,000 bonus miles when you spend $3,000 on purchases in the first 90 days - enough to redeem for a $400 travel statement credit back on every purchase, every day Earn unlimited 1.5% cash back on every purchase, every day
  • 13. Credit card payment options can empower parents.
  • 14. What methods can be used to avoid costs when accepting credit cards for tuition?
  • 16. History and Timeline of “Passing on Convenience Fee Service Fee Surcharge Fee the Fee” Rules 2008 2013 2014 2003 2015
  • 17. History and Timeline of “Passing on Convenience Fee Service Fee Surcharge Fee the Fee” Rules 2008 2013 2014 2003 2015
  • 18. History and Timeline of “Passing on Convenience Fee Service Fee Surcharge Fee the Fee” Rules 2008 2013 2014 2003 2015 -----Discount for Cash----
  • 23. Cardholder Statement Jane Smith 1234 Happy Street Pleasantville, MD 12345 Date: 2/14/14 BANKUSA Wonderful Day School Tuition $20,000.00 DiamondMind Direct Conv Fee $375.12 Wonderful Day School Book Store $37.50 YXZ Grocery Store $26.29 UncleBob’s Pharmacy $12.75 Gasoline Station $58.34 Greatest Convenience Store $14.28
  • 24.
  • 25.
  • 26. Convenience/Service Fee Overview • MasterCard & Visa Special Programs • Has always been permitted by Discover and American Express • Charge % on both credit cards & debit cards • Two transactions preferable. • Limit to Tuition, board and related fees • 3rd party can collect for schools • Schools only* * And other select non-commercial sectors such as Government, Utilities and Higher Education
  • 27. Check with Legal Council California Colorado Connecticut Florida Kansas Maine Massachusetts New York Texas Oklahoma
  • 29. Imposed on Visa and Mastercard through the Settlement.
  • 30. All payments – all industries – no limits
  • 32. Cardholder Statement Jane Smith 1234 Happy Street Pleasantville, MD 12345 Date: 2/14/14 BANKUSA Wonderful Day School Tuition $20,375.12 Wonderful Day School Camp $456.28 Wonderful Day School Book Store $37.50 YXZ Grocery Store $26.29 UncleBob’s Pharmacy $12.75 Gasoline Station $58.34 Greatest Convenience Store $14.28
  • 33. Disclosure of Surcharge Disclosures must be provided at the point of entry (online for example) and point of sale Itemization of the final surcharge amount must be identified separately on the transaction receipt.
  • 34. Example of Disclosure We impose a surcharge of ________% on the transaction amount on Visa and MasterCard credit card products, which is not greater than our cost of acceptance. We do not surcharge debit cards.
  • 35. States Prohibiting Surcharging California Colorado Connecticut Florida Kansas Maine Massachusetts New York Texas Oklahoma
  • 36. Surcharge Fee Program Summary • Percentage fee on all credit cards • No % may be charged on debit • No restrictions on type of payment • 3rd party cannot collect for schools • Must be done in one single transaction • The % fee is capped at 4% • 30 day notification of intent to surcharge
  • 38. TUITION 2014/2015 http://www.wonderfuldayschool.com/tuition Tuition amounts for the 2014/2015 academic year are as follows: Lower $20,000 Middle $26,300 Upper $28,600 Please note these amounts are discounted for cash. Credit card payments are accepted through the WDS’s online tuition portal. The system will calculate the non-discounted total payable when using credit cards. The non-discounted levels are 2.75% higher than the discount for cash amount.
  • 39. STUDENT BILL Student Name: Account #: Jane Smith 123456 Date: Pay by: 2/14/14 2/30/14 If paying by: Amount Due: Notes: Cash, Check or ACH $20,000* * This is the discount for cash tuition amount due if paying by cash, check, or ACH. Credit Card $20,550** ** This is the non-discounted tuition amount due if paying by credit card.
  • 40. STUDENT BILL Jane Smith 1234 Happy Street Pleasantville, MD 12345 Date: 2/14/14 $20,000* Tuition for Mary Jones for 2014/15 Invoice States Payment Due in The Discount For Cash Amount.
  • 41. TUITION PAYMENT PORTAL The Wonderful Day School offers a discount for payment by cash or check. If you’re paying by cash or check, the tuition amounts for the academic year 2013/2014 are: Lower School $20,000 Middle School $26,300 Upper School $28,600 You can make payment by eCheck or ACH at the Discount for Cash level by choosing “ACH” as the payment option on the following screens. If you’d like to make payment by credit card, you may do so by choosing “Credit Card” as your payment option on the following screens. The system will calculate the non-discounted amount which will be higher than the discounted amount by 2.75%. Pay Invoice http://www.wonderfuldayschool.com/tuition
  • 42. Most states that appear to prohibit or restrict surcharging explicitly permit a discount for cash approach.
  • 43. Surcharge Fees Convenience/Service Fees Discount for Cash
  • 44. If You Want to: Convenience/Service Fee Surcharge Discount for Cash Make credit card acceptance cost-neutral Yes Yes Yes Accept all credit card brands Yes Yes Yes All types of purchases? Limited (tuition, board and related fees only) Yes Yes Accept debit and prepaid cards Yes No Yes Third party eligible to collect Yes No No Know the requirements to implement • Limited to tuition, board and related fees • 45 day notice to VISA & MC • 30 day notice to VISA & MC • 4% max charge • Single transaction Properly label invoices and published pricing Operate in one of the 10 states* Check with your legal counsel Check with your legal counsel Check with your legal counsel
  • 45. What are my peers doing?
  • 46. School that are accepting tuition by region 42% 53% 51% 41% Sampled DM clients by region.
  • 47. How are schools handling the fees? Surcharge Fee 39% Service/ Convenience Fee, 54% Discount for Cash 7% Out of 200 Diamond Mind Tuition Portal Users
  • 48. Average Number of Monthly Tuition Transactions Per School Credit Card 10 ACH 25 Sampled 150 Diamond Mind TuitionPay clients
  • 49. Average Tuition Transaction Per School Credit Card $1,131 ACH $3,437 Sampled 300 Diamond Mind TuitionPay clients
  • 50. Who’s accepting credit cards for tuition by student size 17% 33% 22% 13% 16% Out of 300 Diamond Mind K-12 clients <250 250-500 500-750 750-1000 1000+
  • 51. Card Types Used Across Campus Debit, 5% Standard Credit, 63% Rewards, 32%
  • 53. 4% ACCEPT TUITION PAYMENTS BY eCheck ONLY
  • 54. source: www.electronicpayments.org AVERAGE COST TO PROCESS... ACH Payment: $.50 Paper Check: $1.50
  • 55. Will people perceive something is missing?
  • 57. Resources www.diamondmindinc.com www.diamondmindinc.com/webinars www.diamondmindinc.com/blog http://usa.visa.com/merchants/merchant-support/merchant-surcharging. jsp

Editor's Notes

  1. We will discuss the reasons that schools accept tuition by credit card, what advantages it offers to the school and the parents.  How do credit cards acceptance and online eCheck acceptance interrelate, and how does each benefit the school and parents .  We will also talk about how the trends that may increase the demand for online and electronic payment options such as ApplePay and MasterPass.  (10 minutes )
  2. Credit cards are often a bridge that enables parents to access funds when the timing of withdrawing them from other sources is not ideal. The availability of credit on a card can allow a parent to remain on time with payments and avoid the embarrassment of a missed payment or need to request special exceptions.
  3. something missing for those parents, small slice of total parents, but don’t leave them out
  4. $20,000 for mary jones for 2015 Please note this invoice is for discount amount for cash or check.
  5. Credit card payments Please note these amounts are discounted for cash.
  6. $20,000 for mary jones for 2015 Please note this invoice is for discount amount for cash or check.
  7. )
  8. How many schools
  9. Only 4% of our clients accept ACH only for tuition
  10. Cost to process a paper check $1.50 Average cost of ACH payment is $.50