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Rising strong converted
1.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.1 RISING STRONG BY Dr PRAKASH RAMAKRISHNAN PhD M Sc( Ag) MBA MA(Psychology) National trainer Dept of Personnel and Training Govt of India 9446331825
2.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.2 RISING STRONG (Workshop on self Empowerment) OBJECTIVES • Create Self awareness • Develop Empathy • Sharpen communication skills • Build and play in teams • Cope with stress and emotions • Excel in Leadership • Ritualize successful habits
3.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.3 WHO AM I ? STRENGTH WEAKNESS OPPORTUNITIES THREATS
4.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.4 JOHARI WINDOW • The Johari window is a technique that helps people better understand their relationship with themselves and others. It was created by psychologists Joseph Luft (1916–2014) and Harrington Ingham (1916–1995) in 1955, and is used primarily in self-help groups and corporate settings as a heuristic exercise
5.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.5 JOHARI WINDOW
6.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.6 Public Arena Open Blind (spot) Bad Breath Salad Teeth Hidden Avoided Private Unknown Unconscious When you solicit or receive feedback and self-disclose: KNOWN TO ME UNKNOWN TO ME KNOWN TO OTHERS UNKNO WN TO OTHERS
7.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.7 EMPATHY • Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference, i.e., the capacity to place oneself in another's position.
8.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.8 Communication is a series of experience of Hearing Smell Seeing Taste Touch
9.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.9 Communication Is the way we interact with fellow humans Eyes Face Body Voices Words
10.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.10 Communication Goals To get and give information To persuade To ensure understanding To get action To change behavior
11.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.11 COMMUNICATION SKILLS • 7% VERBAL – What you said • 38% VOCAL – How you said it • 55% VISUAL – Body language/non verbal
12.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.12 TEAM BUILDING
13.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.13
14.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.14
15.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.15
16.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.16 Understanding Stress • Stressors - events or environmental stimulus that cause a person to feel tense or aroused • Stress - physical, mental, and/or emotional strain resulting from stressors • Eustress v. Distress “ The aim of stress management, then, is not to eliminate stress entirely but to control it so an optimal level of arousal is present.” Seyle, 1974
17.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.17 Symptoms of Stress • Physical Signs • Emotional Signs • Behavioral Signs
18.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.18 Tools for Stress Management • Physical: – Nutrition – Exercise – Sleep – Biofeedback – Massage – Progressive Relaxation
19.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.19 Tools for Stress Management • Cognitive (thoughts): – Self-talk – Meditation – Imagery – Refocusing Strategies – Systematic Relaxation
20.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.20 Tools for Stress Management • Behavioral: – Assertiveness – Time-management – Support Groups – Segmentation – The Breath
21.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.21 Emotional Intelligence is our. . . awareness of and effective response to our emotions AS tools/vehicles for achieving our goals and living fulfilling lives Emotional Intelligence Thus… Emotional Intelligence is central to performance! “The intuitive mind is a sacred gift and the rational mind is a faithful servant. We have created a society that honors the servant and has forgotten the gift.” Albert Einstein (1879-1955)
22.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.22 Social Awareness Self-Management Self-Awareness Relationship Management Response-Able Action Response-Able Awareness InTRA-Personal Competence Basic Interactions ‘Response-Able’ – Capable of choosing how we respond In the Purposeful Context of Our Values and Goals InTER-Personal Competence Achiever’s Orientation
23.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.23 The Best News: Emotional Intelligence can be enhanced through attention and development
24.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.24 Self-Management How do I purposefully leverage myself? Managing and directing our own feeling states, our impulses and our actions to “achieve our goals” ✓Response-Able for Own Results Embracing response-ability for our lives, our results, and our integrity ✓Self-Controlling and Adapting Responding to our circumstances, delaying impulse gratification, and managing our disruptive emotions ✓Goal-Oriented and Initiating Persisting in initiating action and earning results In the Purposeful Context of Our Values and Goals Self-Management We utilize ourselves as powerful sets of useful resources to achieve our goals!
25.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.25 Social Awareness Who/How are they? Recognizing and remaining aware of other peoples’ feelings, needs, and interests ✓Sensitively Empathic and Respectful Sensing peoples’ meanings and respecting people unconditionally ‘just as they are’ ✓Compassionately Understanding Recognizing how people feel and why people respond/react as they do ✓Socially Response-Able Being cooperative, contributing, productive members of our groups In the Purposeful Context of Our Values and Goals Social Awareness We identify with other people and recognize our mutual utilitarian value!
26.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.26 Relationship Management How do I purposefully affect them? Affecting and prompting desired responses from others ✓Leading and Influencing Inspiring/guiding goal-oriented action and influencing decision-making ✓Collaborating and Team Building Nurturing instrumental relationships and group synergy ✓Persona Flexing adapting authentically and constructively to the preferred social styles of others In the Purposeful Context of Our Values and Goals Relationship Management We recognize how we can accomplish more together!
27.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.27
28.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.28 PRINCIPLES OF SERVICE DELIVERY • Equity • People centeredness • Inclusiveness • Rationality • Efficiency • Transparency • Accountability • Responsiveness • Fairness • Convergence • Grievance redressal • Effectiveness • Sustainability • Holistic approach • Integrity • Continuous Improvement • Changing attitudes and improving skills • Right to service Delivery
29.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.29 WORKPLACE ORGANIZATION (5S) • Purpose – Methodology for creating and maintaining an organized, clean, high performance workplace • Seiri (Sort) Clearing up: eliminating non needed material • Seiton (Storage) Organizing: a place for everything • Seiso (Shine) Cleaning: eliminating dirt/oil, etc • Seketsu (Standardize) making all spaces and places the same • Shitsuke (Sustain) Maintaining – Continued compliance automatic
30.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.30 SEVEN EVERY DAY RITUALS • Get up at 5 am • Drink lots of water • Visualize day’s activities • Walk around • Exercise • Meditate • Journaling
31.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.31
32.
©2013 Center for
Creative Leadership. All Rights Reserved. 2.5.32 • Dr PRAKASH RAMAKRISHNAN PhD • M Sc( Ag) MBA MA(Psychology) • National trainer • Dept of Personnel and Training • Govt of India • 9446331825 • prakasraja@gmail.com
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