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ISO 9001 - 2015
An approach for Operational Excellence
What is ISO 9001
• ISO 9001 is a globally accepted standard developed by the
International Organization for Standardization (ISO) for the
implementation of an Quality management system (QMS).
• The standard has adopted the Plan-Do-Check-Act (PDCA – Deming’s
Continual Improvement Cycle) method to establish and improve the
business obligation & performance of the organization.
• It is a standard which outlines the basic, fundamental requirements
for any organization to perform effectively & efficiently.
Who requires ISO 9001
• Any organization of any size, micro, small, medium to large
• Any organization which manufacture or provides products and/or
services
• It is generic standard and its best practices could be adopted by any
organization, who wants to consider, all its risks and evolve processes
to convert its business strategy, into performance results.
What are the benefits of ISO 9001
• Well thought out Business Strategy
• Clear Vision & Mission, policies for its organization
• Consideration for all possible business risks
• Clearly defined Roles, goals and responsibilities
• Working relationship amongst internal teams
• Stakeholder/ Interested Party/ Customer Oriented, processes
• Improved Supply Chain & its performance
What are the benefits of ISO 9001
• Efficient & Effective, Performance Management
• Better internal controls
• Cost Reduction & Productivity Improvement
• Improved Work Culture….Think Customer First
• Expect a good brand image
• Growing access to business partners and potential customers
How to get certified to ISO 9001 2015
• Engage PMG
• Diagnostic Assessment of current practices w.r.t. ISO 9001 2015
requirements
• Form a cross-functional team (CFT) for ISO 9001 implementation
• Awareness Training of CFT about terms of ISO 9000
• Engage CFT into documentation
• Risk Assessment as per ISO 31000
• Simultaneous Implementation
• Data Collection
• Analysis of Data
How to get certified to ISO 9001 2015
• Draw Improvement Action Plans
• Internal Capacity Building of people & processes
• Internal Auditor Training as per ISO 19011
• Internal Auditing
• Review of performance, ISO 9001 implementation by management
• Invite Certification Body for ISO 9001 Certification
Key Success Factor of ISO 9001
• Leadership Involvement & their commitment towards Quality Management
System (QMS)
• Employee Engagement, at all levels in evolution & implementation of ISO 9001
2015 systems
• Raised awareness of individual’s roles & responsibility in achieving their quality
objectives and impact of not achieving the same
• Simple, easy to use, documentation
• Comprehensive Risk assessment as per ISO 31000
• Strategic Data Collection & Information Sharing
• Extensive Internal Auditing as per ISO 19011
• Systematic Problem Solving
• Effective Management Review
Measurable Results
• Improved On Time Delivery (OTD)
• Reduced Customer Complaints
• Reduced Customer Returns
• Enhanced Customer satisfaction as per ISO 10002
• Improved relationship in supply chain management (SCM)
• Improved morale of employees
• Improved 5S
• Cost Reduction
Why choose Productivity Management
Group
• Multi Sector Experience, known to be the best ISO 9001 consultants
in Gurgaon & Ahmedabad (Gujarat), India
• Multi-location presence
• Sharing of best ISO 9001 practices in the industry
• Strategize for highly empowered & best ISO 9001 certification
consultants
• Comprehensive, yet optimal & precise ISO 9001 documentation, for
your business needs
• On Time completion of assignments
• ISO 9001 Certification in first round of audit
Why choose Productivity Management
Group
• ISO 9001 2015 Certification in first round of audit
• You engage, best ISO 9001 consultants, at the most economic cost.
We charge and deliver results.
• Highly engaging ISO 9001 training sessions
• Practical ISO 9001 Implementation
• Organization gets, in depth learning but just not an understanding
• Post ISO 9001 Certification, free consultations and opinions
• Very High level of Customer Satisfaction as per ISO 10002
Visit
www.productivitymanagementgroup.com
0124-4843552
info@consultpmg.com

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ISO 9001 2015 Training pdf

  • 1. ISO 9001 - 2015 An approach for Operational Excellence
  • 2. What is ISO 9001 • ISO 9001 is a globally accepted standard developed by the International Organization for Standardization (ISO) for the implementation of an Quality management system (QMS). • The standard has adopted the Plan-Do-Check-Act (PDCA – Deming’s Continual Improvement Cycle) method to establish and improve the business obligation & performance of the organization. • It is a standard which outlines the basic, fundamental requirements for any organization to perform effectively & efficiently.
  • 3. Who requires ISO 9001 • Any organization of any size, micro, small, medium to large • Any organization which manufacture or provides products and/or services • It is generic standard and its best practices could be adopted by any organization, who wants to consider, all its risks and evolve processes to convert its business strategy, into performance results.
  • 4. What are the benefits of ISO 9001 • Well thought out Business Strategy • Clear Vision & Mission, policies for its organization • Consideration for all possible business risks • Clearly defined Roles, goals and responsibilities • Working relationship amongst internal teams • Stakeholder/ Interested Party/ Customer Oriented, processes • Improved Supply Chain & its performance
  • 5. What are the benefits of ISO 9001 • Efficient & Effective, Performance Management • Better internal controls • Cost Reduction & Productivity Improvement • Improved Work Culture….Think Customer First • Expect a good brand image • Growing access to business partners and potential customers
  • 6. How to get certified to ISO 9001 2015 • Engage PMG • Diagnostic Assessment of current practices w.r.t. ISO 9001 2015 requirements • Form a cross-functional team (CFT) for ISO 9001 implementation • Awareness Training of CFT about terms of ISO 9000 • Engage CFT into documentation • Risk Assessment as per ISO 31000 • Simultaneous Implementation • Data Collection • Analysis of Data
  • 7. How to get certified to ISO 9001 2015 • Draw Improvement Action Plans • Internal Capacity Building of people & processes • Internal Auditor Training as per ISO 19011 • Internal Auditing • Review of performance, ISO 9001 implementation by management • Invite Certification Body for ISO 9001 Certification
  • 8. Key Success Factor of ISO 9001 • Leadership Involvement & their commitment towards Quality Management System (QMS) • Employee Engagement, at all levels in evolution & implementation of ISO 9001 2015 systems • Raised awareness of individual’s roles & responsibility in achieving their quality objectives and impact of not achieving the same • Simple, easy to use, documentation • Comprehensive Risk assessment as per ISO 31000 • Strategic Data Collection & Information Sharing • Extensive Internal Auditing as per ISO 19011 • Systematic Problem Solving • Effective Management Review
  • 9. Measurable Results • Improved On Time Delivery (OTD) • Reduced Customer Complaints • Reduced Customer Returns • Enhanced Customer satisfaction as per ISO 10002 • Improved relationship in supply chain management (SCM) • Improved morale of employees • Improved 5S • Cost Reduction
  • 10. Why choose Productivity Management Group • Multi Sector Experience, known to be the best ISO 9001 consultants in Gurgaon & Ahmedabad (Gujarat), India • Multi-location presence • Sharing of best ISO 9001 practices in the industry • Strategize for highly empowered & best ISO 9001 certification consultants • Comprehensive, yet optimal & precise ISO 9001 documentation, for your business needs • On Time completion of assignments • ISO 9001 Certification in first round of audit
  • 11. Why choose Productivity Management Group • ISO 9001 2015 Certification in first round of audit • You engage, best ISO 9001 consultants, at the most economic cost. We charge and deliver results. • Highly engaging ISO 9001 training sessions • Practical ISO 9001 Implementation • Organization gets, in depth learning but just not an understanding • Post ISO 9001 Certification, free consultations and opinions • Very High level of Customer Satisfaction as per ISO 10002