Japanese culture places high importance on maintaining harmony and respect in interpersonal relationships. Communication is preferred to be intimate to preserve people's sense of "face" or social status. The concept of "wa" also emphasizes reaching consensus through respectful teamwork and camaraderie. Within companies like Kao, Japanese management values like "yoki-monozukuri" and lifelong employment help foster mutual trust between employees and adaptation to company culture through polite, considerate interactions.

1. Japanese Management Fundamentals Presentation by Celeste Dosdos

2. Kao notion of ‘face,’ a mark of personal dignity and pride forms the basis of a person’s reputation and social status Japanese prefer communication as intimate as possible

3. Teineisa Politeness Avoids potential “negative disequilibrium”

4. 1. Compensatory politeness One does not think ill of a person in spite of a statement or behavior that could be understood as an implication for a negative thought towards them

5. 2. Stasis politeness Confirms what someone already thinks someone else thinks of them (with respect to the formality of their relationship)

6. 3. Enhancement politeness Arises from a “positive disequilibrium” Between the addressee’s previous opinion/s and actions of how the speaker assesses the person and the evaluation of the addressee given and/or demonstrated by the speaker

7. 4. Demeanor politeness Demonstrates a form of humility One does not think good of oneself, particularly when one receives positive evaluation from someone else

8. Wa Harmony People gather to make a decision with a consensus, a venue for exchange of ideas Fosters sense of teamwork & camaraderie Long-term relationships are honed Growing sense of respect

9. Kao Group “Striving for the wholehearted satisfaction and enrichment of the lives of people globally through Yoki-Monozukuri implemented from the consumer/customer's perspective” Consumer product business w/c segments to: Beauty Care (cosmetics, skin care, hair care) Human Health Care (health drinks, feminine & baby care products) Fabric & Home Care (laundry detergents, household cleaners) Chemical Business

12. People who are employed are seen as able to adapt & possibly inculcate, the values & culture of the organization

13. Sensitive to the feelings of others

15. Sources Societal Culture and Management by Theodore Weinshall http://www.kwintessential.co.uk/resources/global-etiquette/japan-country-profiles.html http://ivythesis.typepad.com/term_paper_topics/2009/04/japanese-management-culture-1.html http://www.communicaid.com/%5Ccross-cultural-training%5Cculture-for-business-and-management%5Cdoing-business-in%5CJapanese-business-and-social-culture.php http://www98.griffith.edu.au/dspace/bitstream/10072/14601/1/33409.pdf http://www.crinfo.org/CK_Essays/ck_face.jsp http://www.beyondintractability.org/essay/face/ http://countrystudies.us/japan/58.htm http://www.kao.com/jp/