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SOCIAL CAPITAL
THE ENTREPRENEURS’ WORKSHOP
Photo by Wilgengebroed on Flickr / CC BY 2.0
Philip Topham, MBA, PMP -- Designed, patented, built and sold over $5M in
influence analytics products to the pharmaceutical industry to help them find the
most import “Key Opinion Leaders” and “Key Centers of Excellence”
Philip is an entrepreneur, armchair sociologist, life-long learner,
former CTO, futurist, lateral thinker, woodworker, billiards player
& casual programmer.
Philip@Topham.com LinkedIn: philiptopham
WHO IS THIS FOR?
• Do you have a spray and pray approach to social
engagement?
• Are you having trouble finding… influencers? customers?
• Looking for investors? founders? employees?
SOCIAL
CAPITAL,
NETWORKS &
INFLUENCE
• The Basics
• Some Principals
• Strategy & Workshop
https://en.wikipedia.org/wiki/List_of_social_networking_websites
SOCIAL NETWORK
the network of
• social interactions and,
• personal relationships
SOCIAL CAPITAL
the network of
• social interactions and,
• personal relationships
the value within all those relationships
What is Social?
• people cooperate for mutual survival,
• form groups
• have a pecking order
What is Social?
We are so good at
being social,
that we do not even see it.
We are so good at being social that we
do not see the network
Do you know yours?
SOCIAL
NETWORK
• The Basics
• Some Principals
• Strategy & Workshop
EngagementRelationships People
The social network components
HowWhat Who
What’s a Relationship?
Mostly one-way
Back-and-forth
collaboration
Division of labor
What happens as you get many relationships?
As you add more relationships the world gets smaller
What are the rules of engagement?
As you add more “standards” communications gets faster
What are the implications?
Publically owned.
Central power.Distributed power.
Centrally owned.
Who are they?
EXPERT
Keep being an expert
NETWORKER
Connects experts and promoters
PROMOTER
Outward communicating &
leading
With limited time, those that maximize
their time in one area outperform
people in the same area and thus gain
social prestige (recognition)
What do social networks look like?
Social networks are invisible until
they coalesce into something you can see
LinkedIn’s
InMap*
Map Created Jan 31, 2013
*InMaps Discontinued Sept 1, 201
http://social-dynamics.org/twitter-network-data/. (May 2012)
Twitter Followers
by Topic
SOCIAL NETWORKS
Relationships are ever changing,
Pictures are only glimpes
Family
Friends
Community
County
State
Region
Nation
World
Suppliers
Partners
Customers
What are your networks?
Where do you sit in them?
Where should it be?
How do benefit from them?
What are the strategies to engage them?
STRATEGIES
• The Fortress
• The Marketplace
• The Wild Frontier
• The City-State
THE FORTRESS
Stay safe, be Safe.
Defend. defend. defend.
Shoot, kill the enemy
THE MARKETPLACE
At least two sides
Competing interests
The exchange rules
THE NEW FRONTIER
New, innovative
No one “winner”
Competing ideas
THE CITY-STATE
Independent
Self determined
Like it or leave
Mark Zuckerberg @ F8 in 2016
SOCIAL NETWORK
• The Basics
• Some Principals
• Strategy & Workshop
BUILDING A
SOCIAL STRATEGY
• Begin with the end in mind
• Inventory your networks
• Understand your networks
• Create testable engagement ideas
• Actively engage
WHAT’S YOUR SITUATION?
Fortress
Marketplace
New frontier
City-state
Begin with the End in Mind
List your top (3) goals/ needs
Examples:
• Minimum viable product in 4 months
• $250K funding in 6 months
• Landing 4 beta accounts with 500 transactions in 2 months
What is your social style?
Expert
Promoter
Networker
And, what would you like it to be?
What are your networks?
List your networks and target networks
• Founders, Employees, Partners, Advisors
• Customers, Vendors, suppliers, partners
• Alumni, Social Groups, Professional Groups
• Friends, Family, Extended-Family
Philip’s social assets
Subject Expertise ReviewQ founders, KnowledgeBank staff
Industry Expertise Food Label Community (9,354), Food Dive, BevNet, SCIFTS, Knowledge Bank Customers and
associated (Food Manufactures, Brands, Lawyers, Food Consultants), My CRM (5,000+ emails), GitHub
(F18, Bulkdata.GPO.gov)
OC Startup Community HOTB Software, Pivotal Lawfirm, The Cove, Fast Start Studio, TCVN, TriTech, TCA
Executives: LinkedIn (2,217), LionsPride, CafeNet, Platinum Bootcamp Alumni
Other Professionals PMI Orange County, UCI Alumni, Pepperdine Alumni, Past Employees/Employees &
Customers (Merk, Pfizer, Allergan, Monarch, Nutrilite, Lnx),
General Marina and Tustin high schools, AYSO soccer, other industry groups
+++second degree connections
Do your networks serve
different needs?
Focused specific area, cause, or subject matter (i.e. American Cancer Association)
General diverse interests, often have a cooperative focus (e.g. Mommy Clubs, USC alumni)
Communicating, an outward focus – e.g. NBC News
Listening, a gathering focus – e.g. CIA counter-terrorist
Transactional, clear division of labor – e.g. Lawyer or accountant
Integrative, focused on integrating ideas, practices – e.g. Multi-institute research consortiums
Focus
How adaptive is the network ?
Nascent just an idea in Mom and Dad’s eye
Child young, energetic and quick to adapt
Adult established, less likely to change but may produce progeny
Aged mature, well establish behaviors, and resistant to change.
Age is NOT physical, but an attitude to change
EngagementRelationships People
How will you engage?
Align
Attitudes
Match
Expectations
Philip Topham, MBA, PMP -- Designed, patented, built and sold over $5M in
influence analytics products to the pharmaceutical industry to help them find the
most import “Key Opinion Leaders” and “Key Centers of Excellence”
Philip is an entrepreneur, armchair sociologist, life-long learner,
former CTO, futurist, lateral thinker, woodworker, billiards player
& casual programmer.
Philip@Topham.com LinkedIn: philiptopham

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Social Capital: The Entrepreneurs' Workshop Maximizing Social Influence

  • 1. SOCIAL CAPITAL THE ENTREPRENEURS’ WORKSHOP Photo by Wilgengebroed on Flickr / CC BY 2.0
  • 2. Philip Topham, MBA, PMP -- Designed, patented, built and sold over $5M in influence analytics products to the pharmaceutical industry to help them find the most import “Key Opinion Leaders” and “Key Centers of Excellence” Philip is an entrepreneur, armchair sociologist, life-long learner, former CTO, futurist, lateral thinker, woodworker, billiards player & casual programmer. Philip@Topham.com LinkedIn: philiptopham
  • 3. WHO IS THIS FOR? • Do you have a spray and pray approach to social engagement? • Are you having trouble finding… influencers? customers? • Looking for investors? founders? employees?
  • 4. SOCIAL CAPITAL, NETWORKS & INFLUENCE • The Basics • Some Principals • Strategy & Workshop
  • 6.
  • 7. SOCIAL NETWORK the network of • social interactions and, • personal relationships
  • 8. SOCIAL CAPITAL the network of • social interactions and, • personal relationships the value within all those relationships
  • 10. • people cooperate for mutual survival, • form groups • have a pecking order What is Social?
  • 11. We are so good at being social, that we do not even see it.
  • 12. We are so good at being social that we do not see the network Do you know yours?
  • 13. SOCIAL NETWORK • The Basics • Some Principals • Strategy & Workshop
  • 14. EngagementRelationships People The social network components HowWhat Who
  • 15. What’s a Relationship? Mostly one-way Back-and-forth collaboration Division of labor
  • 16. What happens as you get many relationships? As you add more relationships the world gets smaller
  • 17. What are the rules of engagement? As you add more “standards” communications gets faster
  • 18. What are the implications? Publically owned. Central power.Distributed power. Centrally owned.
  • 19. Who are they? EXPERT Keep being an expert NETWORKER Connects experts and promoters PROMOTER Outward communicating & leading With limited time, those that maximize their time in one area outperform people in the same area and thus gain social prestige (recognition)
  • 20. What do social networks look like? Social networks are invisible until they coalesce into something you can see
  • 21. LinkedIn’s InMap* Map Created Jan 31, 2013 *InMaps Discontinued Sept 1, 201
  • 23. SOCIAL NETWORKS Relationships are ever changing, Pictures are only glimpes
  • 24. Family Friends Community County State Region Nation World Suppliers Partners Customers What are your networks? Where do you sit in them? Where should it be? How do benefit from them? What are the strategies to engage them?
  • 25. STRATEGIES • The Fortress • The Marketplace • The Wild Frontier • The City-State
  • 26. THE FORTRESS Stay safe, be Safe. Defend. defend. defend. Shoot, kill the enemy
  • 27. THE MARKETPLACE At least two sides Competing interests The exchange rules
  • 28. THE NEW FRONTIER New, innovative No one “winner” Competing ideas
  • 29. THE CITY-STATE Independent Self determined Like it or leave Mark Zuckerberg @ F8 in 2016
  • 30. SOCIAL NETWORK • The Basics • Some Principals • Strategy & Workshop
  • 31. BUILDING A SOCIAL STRATEGY • Begin with the end in mind • Inventory your networks • Understand your networks • Create testable engagement ideas • Actively engage
  • 33. Begin with the End in Mind List your top (3) goals/ needs Examples: • Minimum viable product in 4 months • $250K funding in 6 months • Landing 4 beta accounts with 500 transactions in 2 months
  • 34. What is your social style? Expert Promoter Networker And, what would you like it to be?
  • 35. What are your networks? List your networks and target networks • Founders, Employees, Partners, Advisors • Customers, Vendors, suppliers, partners • Alumni, Social Groups, Professional Groups • Friends, Family, Extended-Family
  • 36. Philip’s social assets Subject Expertise ReviewQ founders, KnowledgeBank staff Industry Expertise Food Label Community (9,354), Food Dive, BevNet, SCIFTS, Knowledge Bank Customers and associated (Food Manufactures, Brands, Lawyers, Food Consultants), My CRM (5,000+ emails), GitHub (F18, Bulkdata.GPO.gov) OC Startup Community HOTB Software, Pivotal Lawfirm, The Cove, Fast Start Studio, TCVN, TriTech, TCA Executives: LinkedIn (2,217), LionsPride, CafeNet, Platinum Bootcamp Alumni Other Professionals PMI Orange County, UCI Alumni, Pepperdine Alumni, Past Employees/Employees & Customers (Merk, Pfizer, Allergan, Monarch, Nutrilite, Lnx), General Marina and Tustin high schools, AYSO soccer, other industry groups +++second degree connections
  • 37. Do your networks serve different needs? Focused specific area, cause, or subject matter (i.e. American Cancer Association) General diverse interests, often have a cooperative focus (e.g. Mommy Clubs, USC alumni) Communicating, an outward focus – e.g. NBC News Listening, a gathering focus – e.g. CIA counter-terrorist Transactional, clear division of labor – e.g. Lawyer or accountant Integrative, focused on integrating ideas, practices – e.g. Multi-institute research consortiums Focus
  • 38. How adaptive is the network ? Nascent just an idea in Mom and Dad’s eye Child young, energetic and quick to adapt Adult established, less likely to change but may produce progeny Aged mature, well establish behaviors, and resistant to change. Age is NOT physical, but an attitude to change
  • 39. EngagementRelationships People How will you engage? Align Attitudes Match Expectations
  • 40. Philip Topham, MBA, PMP -- Designed, patented, built and sold over $5M in influence analytics products to the pharmaceutical industry to help them find the most import “Key Opinion Leaders” and “Key Centers of Excellence” Philip is an entrepreneur, armchair sociologist, life-long learner, former CTO, futurist, lateral thinker, woodworker, billiards player & casual programmer. Philip@Topham.com LinkedIn: philiptopham

Editor's Notes

  1. Also applies to: Do you have a disruptive technology, and wonder why no one cares? Are you relying on early adopters? And stuck crossing the chasm? I’m already on Facebook, Pinterest and Twitter and the rest, “I’m done, right?”
  2. Ask audience to give example of social networks
  3. People tend to think about social media as social networks. Tencent QQ (China)
  4. But any “social group” is a “social network” each with many subnetworks.
  5. A rather boring definition, here’s mine, and it begins with social…..
  6. A rather boring definition, here’s mine, and it begins with social…..
  7. We are so good at being social, that we don’t even see it, so lets take a look at what it means to be social; what is a relationship and how they form networks with untapped potential and hidden social capital.
  8. So lets dive into what a social network really is…
  9. Ask audience to give example of social networks
  10. WHAT –network of relationships information flow goods/services exchange HOW – “The platform”, tools, standard methods and social norms (socially agreed behaviors ) WHO – as size grows, so does the network effect
  11. Mostly one-way – YouTube “how to” videos – only listening or speaking Back and forth collaboration – Writing a Movie script – equal partners Division of labor – You film, I’ll write – non-equal partnership
  12. Ask audience to give example of social networks
  13. The sky is filled with water vapor, invisible until the collect sufficiently for us to notice. The world is fill with social relationships, all invisible until we stop and look for them; a few can be a family, a clan, a community, a state, a region, a country, a league of nations or the entire globe.
  14. Shows multiple non-overlapping groups
  15. Use the university system as example; group think in spades.
  16. Use real estate transactions
  17. Drones. No center.
  18. Private not-industry standards. LINKEDIN, FACEBOOK (Put data in but its not yours)
  19. Ask audience to give example of social networks
  20. Remember to match you engagement to the type of network your targeting.
  21. The Javascript standards committee is an example of an aged process.