Is Pharma afraid of using Social Media

Alexandra Fulford
Alexandra FulfordDigital & Social Media Strategist & Reverse Mentor
Is Pharma
Afraid of
Using Social?
Alexandra Fulford
@Pharmaguapa
Times have changed . . .
2http://imbapic.com/how-times-have-changed.html
Everyone’s doing it . . . .
..... Some better
4
Not been used
since Nov 2011
than others
Social media is becoming more “mainstream”
5
Starting to see some great best practice being
implemented
6
But Pharma is still behind in social media.
7
Regulatory
?
Lack of
Understanding
Politics and
Silos
Strategy
and
Leadership
Decentralised
Marketing
Why?
Senior Leadership needs to LEAD
1. Start to approach social media strategically
2. Get trained . . . and train the organisation
3. Support new process and ways of working
4. Break down the silos and ...
5. Reward results not politics
6. Give global direction
8
Politics and
Silos
So Global is better than local implementation?
9
Or
Regardless of corporate structure . . .
10
. . . it is all about being a team across the globe
11
My recommendations . . .
1. Get senior leadership trained and on board
2. Have a central social media team and local representatives
3. Set up a global / local team and process
4. Have clear guidelines and training
5. Share resources and knowledge
6. Have a consistent presence
7. Work together as a global team
8. Stop being afraid!
12
13
For more information:
@pharmaguapa
pharmaguapa@hotmail.com
www.pharmaguapa.com
1 of 13

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Is Pharma afraid of using Social Media