The aimThis course is for the trainer to show you how to understand and respond to behaviours that challenge the service and the older person.The objectiveThis course is to enable staff to have an understanding of needs, causes and responses to the older person who exhibits behaviours that challenge the service. And to be able to use effective strategies to help the older person with Dementia.

3. Distress behaviours
What is it?
The term "distress behaviours" has been used to refer to the
"difficult" or "problem" behaviours which may be shown by
persons.
Such behaviours include aggression (e.g., hitting, kicking,
biting), destruction (e.g., ripping clothes, breaking windows,
throwing objects),
Self-injury (e.g., head banging, self-biting, skin picking),
tantrums and many other behaviours (e.g. running away,
eating inedible objects, rocking or other stereotyped
movements).
Characteristically, distress behaviours puts the safety of the
person or others in some jeopardy or has a significant impact
on the person's or other people's quality of life.

4. Functional Analysis.
A functional assessment of behaviour may
provide some answers, or at least some
theories, about the causes of an
individual’s behaviour.
A functional analysis aims to shed light on
the particular needs which a person gets
met through their behaviour.

6. Exercise
Reviewing my service
K something to keep on doing
I something to increase doing
S something to stop doing
S one thing that you would
suggest trying to do to improve
things.