4. $300.0
$238.3
$250.0 $219.4 $231.6
$188.3
$200.0
$162.2
$137.6
$150.0
$100.0
$50.0
$0.0
FY 2006 FY 2007 FY 2008 FY 2009 FY 2010 FY 2011

5. $200.0
$162.8 $165.5
$175.0
$143.3
$150.0
$122.5
$125.0 $100.9
$100.0 $78.4
$75.0
$50.0
$25.0
$0.0
FY 2006 FY 2007 FY 2008 FY 2009 FY 2010 FY 2011

8. 100% 1000
PETS PETS
75% 858 (3)
75% 750
AMZN
70% (1)
50% AVG
47%
500 AVG
457 (2)(3)
(1)(2)
25% 250
0% 0
11
11
11
11
11
PETS
1
0
0
0
0
20
0
1
10
0
/2
/2
/2
/2
-1
-1
1
1
2/
AVG
p-
16
30
13
27
n-
n-
ar
PETS
ec
7/
7/
7/
8/
8/
Ju
Ju
Se
M
AMZN
D
AVG

11. OTC
1%
Rx
Shipping
38%
61%
Compared to 64% OTC, 35% RX and 1%
Shipping for the year ended March 31, 2010.

12. Food
$2.1 7.4 % Growth
$3.5
Vet Care
8.3% Growth
$18.8
Supplies/
$10.9 Medicine
4.8% Growth
Grooming/
Boarding
2.9% Growth
$13.0 Animal
Purchases
-4.5% Growth
According to American Pet
Products Manufacturers
Association (APPMA).

13. Veterinarians
Retailers
22%
1-800-PetMeds
6% Other Mail Order
67%
5%
According to IMS Health and
NACDS Economics Dept., in
human pharmaceuticals, 19%
of the market is serviced by
mail order/on-line channel.

14. 1st Q Ending
June 30,
$74.4 million
20%
2nd Q Ending
September 30,
22% $61.2 million
26% 3rd Q Ending
December 31,
$45.1 million
32% 4th Q Ending
March 31,
$50.9 million

17. 7,000
6,108
6,000 5,463
5,000 4,648
4,000 3,846 New
Customers
3,136
3,000 Total
Accumulated
2,000
681 710 802 815 645
1,000
0
FY 2007 FY 2008 FY 2009 FY 2010 FY 2011
Note: As of FY 2011, 2.6 million customers
purchased in the last 24 months. For the quarter
ended June 30, 2011, we acquired 226,000 new
customers, compared to 220,000 new customers
for the same period prior year.

18. $50.0
$42
$40.0 $37 $36 $36
$34
$30.0
$20.0
$10.0
$0.0
FY 2007 FY 2008 FY 2009 FY 2010 FY 2011

19. $84.0
$82.0
$82.0
$80.0 $80.0
$80.0 $79.0 $79.0
$78.0
$76.0
$74.0
$72.0
FY 2007 FY 2008 FY 2009 FY 2010 FY 2011

24. 2011 2010
New Order Revenue $ 17.0 23.0% $ 16.8 22.5%
Reorder Revenue $ 56.6 77.0% $ 57.6 77.5%
Total Net Revenue $ 73.6 $ 74.4
Gross Profit $ 24.1 32.8% $ 27.2 36.6%
G&A Expenses $ 6.1 8.3% $ 6.2 8.3%
Advertising Expenses $ 10.1 13.7% $ 8.8 11.9%
Depreciation Expenses $ 0.3 0.5% $ 0.4 0.5%
Operating Income $ 7.6 10.3% $ 11.8 15.9%
Net Income $ 4.8 6.6% $ 7.2 9.7%
EPS - Diluted $ 0.22 $ 0.32

25. 2011 2010 2009
New Order Revenue $ 47.3 20.4% $ 60.5 25.4% $ 62.5 28.5%
Reorder Revenue $ 184.3 79.6% $ 177.8 74.6% $ 156.9 71.5%
Total Net Revenue $ 231.6 $ 238.3 $ 219.4
Gross Profit $ 84.0 36.2% $ 91.9 38.6% $ 85.3 38.9%
G&A Expenses $ 22.2 9.6% $ 22.4 9.4% $ 21.6 9.8%
Advertising Expenses $ 27.4 11.8% $ 27.7 11.6% $ 28.7 13.1%
Depreciation Expenses $ 1.4 0.6% $ 1.3 0.6% $ 0.8 0.4%
Operating Income $ 33.0 14.3% $ 40.5 17.0% $ 34.2 15.6%
Net Income $ 20.9 9.0% $ 26.0 10.9% $ 23.0 10.5%
EPS - Diluted $ 0.92 $ 1.14 $ 0.98

26. $30.0
$26.0
$23.0
$20.0 $20.9
$20.0
$14.4
$12.1
$10.0
$0.0
FY 2006 FY 2007 FY 2008 FY 2009 FY 2010 FY 2011

27. $1.2 $1.14
$0.98
$1.0 $0.92
$0.82
$0.8
$0.60
$0.6 $0.50
$0.4
$0.2
$0.0
FY 2006 FY 2007 FY 2008 FY 2009 FY 2010 FY 2011

28. $40.0
$30.1
$30.0 $27.7
$19.4
$20.0 $16.6
$15.0
$10.3
$10.0
$0.0
FY 2006 FY 2007 FY 2008 FY 2009 FY 2010 FY 2011

29. 1.