1. Region Names
Shanthala Prasad
A Shilpa Kedia
S Rejily Chacko
I Surya Prajapathi
A TBH
Prema
Elvin
E Sajna
M Sindhu
E Sunitha H
A Suchi
Ramya
Ram
N Shankar
A Rajesh
M Shiva

2. Countries
China; Japan; India
Australia; New Zealand; Malaysia; Singapore
Philippines; HongKong; Thailand
Indonesia; Korea; Taiwan; Pakistan; Bangladesh; Vietnam; Sri Lanka;
India Professional
EMBU
CEMA (Markets)
CEMA (Professional)
CEMA (Markets)
CEMA (Professional)
UK (Professional)
3408; Payroll; Amex
3376; 3411; 9300; 9301
US activity Split'!A1

4. Bank Open Items > 30 days
Names 30.09.2011 07.10.2011 14.10.2011 21.10.2011 28.10.2011 04.10.2011
Shanthala Prasad
Shilpa Kedia
Rejily Chacko
Surya Prajapathi
Prema
Elvin
Sunitha
Sajna
Sindhu
Suchi
Ramya
Ram
Shankar
Rajesh
Shiva
ASIA
12
10
8
6 Shanthala Prasad
Shilpa Kedia
4
Rejily Chacko
2 Surya Prajapathi
0
11
11
11
11
11
11
0
0
0
0
0
0
.2
.2
.2
.2
.2
.2
9
0
0
0
0
0
.1
.0
.1
.1
.1
.1
04
30
07
14
21
28
UK & NAM
12
10
Suchi
8 Ramya
Ram
6
Shankar
4 Rajesh
Shiva
2
0
30.09.2011 07.10.2011 14.10.2011 21.10.2011 28.10.2011 04.10.2011

5. 30
.0
9 .2
0
2
4
6
8
10
12
0 11
07
.1
0 .2
0 11
14
.1
0 .2
0 11
EMEA
21
.1
0 .2
0 11
28
.1
0 .2
0 11
04
.1 Elvin
Sajna
0
Prema
Sindhu
.2
0 11 Sunitha

6. Completed Queue > 15 days
Names 30.09.2011 07.10.2011 14.10.2011 21.10.2011 28.10.2011 04.10.2011
Shanthala Prasad
Shilpa Kedia
Rejily Chacko
Surya Prajapathi
Prema
Elvin
Sunitha
Sajna
Sindhu
Suchi
Ramya
Ram
Shankar
Rajesh
Shiva
12 12
10 10
8 8
6 Shanthala Prasad 6
Shilpa Kedia
4 Rejily Chacko 4
Surya Prajapathi
2 2
0 0
11
11
11
11
11
11
11
11
0
0
0
0
0
0
0
0
.2
.2
.2
.2
.2
.2
.2
.2
9
0
9
0
0
0
0
0
.0
.1
.0
.1
.1
.1
.1
.1
30
07
30
21
04
07
14
28
12
10
8 Suchi
Ramya
6
Ram
4 Shankar
Rajesh
2 Shiva
0
11
11
11
11
11
11
0
0
0
0
0
0
.2
.2
.2
.2
.2
.2
9
0
0
0
0
0
.0
.1
.1
.1
.1
.1
30
14
07
21
28
04

7. 30
.0
9 .2
10
12
0
2
4
6
8
0 11
07
.1
0 .2
0 11
14
.1
0 .2
0 11
21
.1
0 .2
0 11
28
.1
0 .2
0 11
04
Elvin
.1
Sajna
0
Prema
Sindhu
.2
Sunitha
0 11

8. Rejections Pending
Names 30.09.2011 07.10.2011 14.10.2011 21.10.2011 28.10.2011 04.10.2011
Shanthala Prasad
Shilpa Kedia
Rejily Chacko
Surya Prajapathi
Prema
Elvin
Sunitha
Sajna
Sindhu
Suchi
Ramya
Ram
Shankar
Rajesh
Shiva
12 12
10 10
8 8
6 Shanthala Prasad 6
Shilpa Kedia
4 Rejily Chacko 4
Surya Prajapathi
2 2
0 0
11
11
11
11
11
11
11
11
0
0
0
0
0
0
0
0
.2
.2
.2
.2
.2
.2
.2
.2
9
0
9
0
0
0
0
0
.0
.1
.0
.1
.1
.1
.1
.1
30
07
30
21
07
14
28
04
1
12
10
8 Suchi
Ramya
6
Ram
4 Shankar
Rajesh
2 Shiva
0
11
11
11
11
11
11
0
0
0
0
0
0
.2
.2
.2
.2
.2
.2
9
0
0
0
0
0
.0
.1
.1
.1
.1
.1
30
21
04
07
14
28

9. 30
.0
9 .2
0
2
4
6
8
10
12
0 11
07
.1
0 .2
0 11
14
.1
0 .2
0 11
21
.1
0 .2
0 11
28
.1
0 .2
0 11
04
Elvin
.1
Sajna
0
Prema
Sindhu
.2
Sunitha
0 11

10. Unanswered Emails > 48hrs
Names 30.09.2011 07.10.2011 14.10.2011 21.10.2011 28.10.2011 04.10.2011
Shanthala Prasad
Shilpa Kedia
Rejily Chacko
Surya Prajapathi
Prema
Elvin
Sunitha
Sajna
Sindhu
Suchi
Ramya
Ram
Shankar
Rajesh
Shiva
12 12
10 10
8 8
6 Shanthala Prasad
6
Shilpa Kedia
4 Rejily Chacko 4
Surya Prajapathi
2 2
0 0
11
11
11
11
11
11
11
11
0
0
0
0
0
0
0
0
.2
.2
.2
.2
.2
.2
.2
.2
9
0
0
0
0
0
9
0
.0
.1
.1
.1
.1
.1
.0
.1
.1
30
21
04
07
14
28
30
14
07
12
10
8 Suchi
Ramya
6
Ram
4 Shankar
Rajesh
2 Shiva
0
11
11
11
11
11
11
0
0
0
0
0
0
.2
.2
.2
.2
.2
.2
9
0
0
0
0
0
.0
.1
.1
.1
.1
.1
30
21
04
07
14
28

11. 30
.0
9 .2
0
2
4
6
8
10
12
0 11
07
.1
0 .2
0 11
14
.1
0 .2
0 11
21
.1
0 .2
0 11
28
.1
0 .2
0 11
04
Elvin
.1
Sajna
0
Prema
Sindhu
.2
Sunitha
0 11

12. US Distribution of work load on a monthly rotation basis
Shiva
Regular Payment Batches for all US company codes (Weekly)
AMEX batches (Monday & Thursday)
Extra payment batches (daily)
Payment remittance - 30 mins approx depending upon volume
Pay today emails
Message center - monitoring rejections (daily) - 15 Mins approx
SO01 - RBC - monitoring rejections (daily) - 15 mins approx
Check voiding
Daily email queries/response
Weekly reporting - Anoop - 30 mins approx
Monthly reporting - Kathy - 30 mins approx
Completed Q (weekly)
Bank open items - 1063,1077, 1023, 1033, 1035, 1082, 1044, 1162

13. Rajesh
Daily email queries/response
Payment rejections for all company codes- Via email
Payment rejections for all company codes- Via R2R Folks
Bank Notifications emails (daily)
Eserve rejections/updations (daily)
Funds transfer Payments (once a month)
Check Voiding
Completed Q (weekly)
Bank open items - 0010 & RBC
Pay in fulls for manual bookings
ap.maintenance - Follow up on vendors on hold/bank account
details & ensuring payments are made on time

14. Shankar
Completed Q
Reduction in the no of Refund line items for all US Company codes
Check voiding
Daily emails Queries/response
Bank open items - 1002, 1129, 9302 & 1112
Working on overdue itmes 2 weeks in advance

15. Profile Rating
Shanthala Prasad 1 2 3 4 5 6 7 8
Shilpa Kedia 1 2 3 4 5 6 7 8
Rejily Chacko 1 2 3 4 5 6 7 8
Surya Prajapathi 1 2 3 4 5 6 7 8
Prema 1 2 3 4 5 6 7 8
Elvin 1 2 3 4 5 6 7 8
Sunitha 1 2 3 4 5 6 7 8
Sajna 1 2 3 4 5 6 7 8
Sindhu 1 2 3 4 5 6 7 8
Suchi 1 2 3 4 5 6 7 8
Ramya 1 2 3 4 5 6 7 8
Ram 1 2 3 4 5 6 7 8
Shankar 1 2 3 4 5 6 7 8
Rajesh 1 2 3 4 5 6 7 8
Shiva 1 2 3 4 5 6 7 8
Factors Affecting the rating
1 Verbal Skill
2 Energy Level
3 Assertiveness
4 Attitude
5 Decisiveness
6 Manageability
7 Objective Judgement
8 Accomodating

16. 9 10
9 10
9 10
9 10
9 10
9 10
9 10
9 10
9 10
9 10
9 10
9 10
9 10
9 10
9 10