1. 2012
Issue 7

2. Real Estate
We advise occupiers and landlords on their
property needs and specialise in the management
of prestige offices, retail property and national
portfolios with some 100m sqft of property
currently under management.
The focus for our transactional business are the core services of leasing, acquisitions,
disposals, corporate occupier services and development consultancy. These services are
complemented by a vast range of other professional and technical expertise including
109 109
asset enhancement, lease advisory, valuation and rating. All of this experience is found in
house, drawn from the largest pool of property professionals in the industry.
Our business has been built on 30 years’ experience working for the UK’s largest
investment funds, leading property companies, retailers and household names.
www.capitasymonds.co.uk/expertise

3. Agency
We represent landlords and occupiers on the sale or Key projects
letting of vacant or surplus space. > Sappi Blackburn Development
Site: Sappi UK Ltd
Disposal of surplus paper mill in
We are instructed on office, retail and industrial Blackburn, comprising of 118 acres
property in central London markets and key regional > Salfords Disposals & Acquisition:
Royal Mail
locations, as well as supporting the public sector in Investment sales and acquisitions
the disposal of land and buildings. services for disposal and acquisition of
land for relocation of Parcelforce
Worldwide Depot
Our core services include leasing, market research > Real Estate Advisor:
Emerson Electric Company
and analysis, marketing strategy, pre-sale due Preferred UK advisor for Emerson,
diligence and transaction management. providing a cross-section of real estate
services including brokerage, agency,
110 building surveying, lease renewals, rent
reviews and other professional services
associated with real estate transactions
Locations
Cwmbran, Edinburgh, London, Manchester,
Andrew Smith, London - T: 020 7544 2119 M: 07919 326085
Public Sector / Regions: Samantha Davis, Blackburn - T: 01254 273568 / Peter Openshaw, Salford - T: 0161 793 6126 /
Paul Mansbridge, Southampton - T: 023 8083 2635 / Kevin Shutter, Sefton - M: 07970 192474

4. Asset Enhancement
Throughout a property's lifecycle, we look for ways Key projects
to make the most of a building and to enhance > Westminster Industrial Estate,
Woolwich: AXA CIS
investment value. Asset management, planning and design
consultancy for 20 acre industrial estate
How can in-depth knowledge of a tenant be utilised? > Castlewood House, New Oxford
Street, London: AXA CIS
Is the property at the end of its economic life and is Asset management, marketing strategy
the existing use appropriate? Are there any non- and leasing for 80,000 sqft office
building
rental income streams that could be generated? > Victoria House, Clarendon Road,
Watford: Rockspring
Asset management, leasing
We combine lease advisory and valuation expertise management for 25,000sqft office
with a “think tank” approach to the asset. We look building
for ways to increase income, reduce future liabilities, > Medius, Wardour Street, London:
111 Henderson 111
consider additional sources of income, create and Asset management, leasing
implement property or portfolio strategy and management for 50,000sqft office
building
business plans, drive marketing initiatives and > 10 Dean Farrar Street, London:
maximise potential investment values in the office, Cordea Savills
Asset management, rent review, leasing
industrial and retail sectors. for 30,000sqft office building
> Commercial Portfolio Review:
We also support the public sector in maximising the Salford City Council
Provision of a strategic asset
efficiency of its property through portfolio reviews management report recommending
and the development and implementation of unique property solutions to the
rationalisaton of the council’s
rationalisation solutions. commercial estate
Locations
Birmingham, Blackburn, Cwmbran, Edinburgh, Glasgow, London,
Manchester, Southampton
Alan Dornford, London - T: 020 7544 2211 M: 07774 490745

5. Building Surveying & Consultancy
We provide wide ranging, professional support and Key projects
advice on property and construction matters relating > Estates Asset Management -
to commercial property for the private and public Survey Partner (Phases 1, 2 &3):
NHS Scotland
sectors, throughout the UK. Asset management and condition
appraisals of the NHS estate in Scotland
Our clients rely on us to provide independent, > Establishment Works Consultant:
Royal Naval Estates Organisation
professional advice throughout the lifecycle of their Consultancy advice and support
physical property assets from acquisition through > Dilapidations Advice:
development, occupation and disposal. Our role is Various including Standard Life,
Henderson Global Investors and
constantly evolving to reflect ongoing market CBRE Investors
changes and developments to meet our clients’ Preparation of both interim and terminal
dilapidations schedules, negotiation of
needs and keep them fully informed. cash sums for damages or monitoring
112
tenants works to comply with lease
covenants
We work in a wide range of sectors including
> Merchiston Campus, Edinburgh:
commercial, education, defence, industrial, retail, Napier University
leisure and mixed-use developments. Contract Administrators for the re-
roofing of Edinburgh Napier University's
Merchiston Campus
> MEC South Tower, Media City:
Salford City Council
Feasibility and design services for fit-out
to produce Media Enterprise Centre over
five floors
> Portfolio Fire Insurance
Valuations: Various including AXA
Sun Life / AEGON / CIS
Preparation of Portfolio FIVs across the
country for a variety of institutions and
property clients with over 475 instructed
Locations for 2010
Berkhamsted, Birmingham, Blackburn, Breckland, Bristol,
Cheadle Hulme, Colwyn Bay, Durham, Edinburgh, Glasgow, London,
Manchester, Newcastle, Salford, Sefton, Southampton, Swindon,
York
Bill Morrison, Glasgow (RICS Lead Professional) - T: 0141 285 3600
Tim Banks, Bristol - T: 01275 840840 / Alan Nock, Salford - M: 07584 704160 /
Duncan Clement, Blackburn - T: 01254 273349 / Bob Cooke, London - T: 020 7544 2021 M: 07733 124480

6. Business Rates Consultancy
Business Rates are a local property tax based on Key projects
rental value and charged on all non-domestic > M4 Corridor: Computer Associates
Business rates saving. £2.75m saving
property. We provide a professional service to from Rating List appeal on 238,000sqft
minimise this cost for ratepayers, in both the public HQ building
and private sectors. > City Of London:
Jardine Lloyd Thompson
Business rates saving. £1.53m saving
from Rating List appeal on a 105,000sqft
The basis for rates charge is the rateable value, City office building
reviewed every five years. A successful appeal > London Docklands: SunGard Ltd
reduces the rateable value, lowering rates costs Business rates saving. £100,000 saving
from Rating List appeal on 103,000sqft
during the five year life of a rating list. We will also offices
advise on the full effective use of allowances, > Bond Street, London:
exemptions and deletions. Rates now apply in full for Hermes (GB) Ltd
113 Business rates saving. £60,000 savings 113
empty property. from Rating List appeal on 10,000sqft
prime retail space
> Dunfermline:
Reviewing all rates assessments is essential to British Sky Broadcasting
minimise this significant cost for a business. Our Business rates saving. £90,000 saving
from Valuation Roll appeal on
work is fully cost-effective and we offer our clients a 82,000sqft call subscriber centre
no-win, no-fee guarantee.
Locations
Blackburn, Edinburgh, London, Southampton
Andrew Warde, London - T: 020 7544 2050 M: 07919 326082 /
Christopher Grose, London - T: 020 7544 2068 M: 07791 275657
Public Sector / Regions: Samantha Davis, Blackburn - T: 01254 273568 / Peter Openshaw, Salford - T: 0161 793 6126 /
Paul Mansbridge, Southampton - T: 023 8083 2635 / Kevin Shutter, Sefton - M: 07970 192474

7. Corporate Services
We provide a comprehensive range of consultancy Key projects
and transaction services to occupiers which enable > International Corporate Account:
Pitney Bowes
them to align their property with their business Full account management role on
strategy. c2million sqft portfolio
> Acquisition: BUPA
Property strategy, selection &
We have completed complex structured portfolio negotiation for a new 80,000 sqft
office HQ
transactions through to single one-off relocations.
> Portfolio Sale lease back:
Our clients are well-known UK and multi-nationals Speedy Hire
through to fast growing SMEs, and we support them 70 assets throughout the UK transacted
and £17m value released
both in the UK and internationally.
> Surplus Property: Sainsbury’s
Transaction management of empty
properties generated £1.5m pa savings
By working closely with our clients we are able to
114 > Strategy: ITV
provide them with a single point of contact, clear Consultancy for a 10 acre site &
management processes and market knowledge. 100,000sqft of operational buildings
Services include: consultancy, lease administration,
strategic and tactical planning, acquisition and
relocation, disposal including sale and leaseback,
surplus property programs, lease restructuring, asset
management, options analysis, due diligence.
Locations
Birmingham, Blackburn, Cwmbran, Edinburgh, London
Jonathan King, London - T: 020 7544 2129 M: 07971 246279

8. Development Consultancy
We represent vendors and purchasers of Key projects
development orientated projects, identifying and > Mixed use scheme, Greenwich:
analysing in a quantitative manner the areas of risk Greenwich Hospital
Planning consent for a 100,000 sqft
pertinent to each. mixed use scheme in place of some
40,000 sqft of existing obsolete
commercial properties as part of a World
Much of our activity and time is spent working for Heritage Site
vendors in preparing properties / land for sale to > North London campus site:
ensure that the marketability and sale proceeds can Middlesex University
Sale of 10 acre former university campus
be optimised. This includes carrying out and in north London. The site included circa
300,000 sqft of D1 use buildings,
optimising development appraisals, and appointing vacated by the University as part of its
and coordinating where appropriate, architects, consolidation programme
planning consultants, highway and geotechnical > Salford site: ITV plc
115 Sale of 2 acre site in Salford to a special 115
engineers and other parties. purchaser, ECF, advised by MUSE to
enable them to advance their
masterplanning proposals for the
From our London base, we have a wide geographical regeneration of Salford
focus, having recently handled commercial and > Data centre surplus land:
residential orientated schemes sales in Salford, Royal Bank of Scotland plc
Outline planning consent for 8 acres of
Greater Manchester, Isle of Man and north London. current landscape land within the
Most of our projects, reflecting planning policy, are demise of a data centre
currently mixed use in nature. > West London site:
Barratt Homes plc
Advising on the non-residential and
employment generating uses on a 10
acre, west London site. The scheme
comprises 900 residential units and
300,000 sqft of commercial uses,
including hotel, retail and business
centre
Locations
Berkhamsted, Blackburn, Cwmbran, Edinburgh, Glasgow, London,
Warrington
Alan Dornford, London - T: 020 7544 2211 M: 07774 490745 /
Paul Clark, London - T: 020 7544 2215 M: 07557 748550

9. FM Consultancy
Our real estate FM team provides practical Key projects
consultancy and strategic advice for private sector > Landlord Statutory Risk
property investors and occupiers to complement the Assessment Project:
Royal Bank of Scotland
day-to-day facilities management (FM) of their Provision of urgent Health and Safety
property. The team has three core functional areas: risk assessment and fire risk assessment
site visits and reporting across a client
portfolio in a two month period
Health & Safety Consultancy: including Health & > Shopping Centre Major Incident
Safety and fire risk assessments, asbestos surveys Management Project:
Various clients including Aeogon,
and management strategies, DDA access audits and AXA REIM and Royal London Asset
advice and compliance measurement and Management
Establishing Major Incident
monitoring. Management plans, instigating head
office and site gold command training
116 and running scenario exercises across 17
Technical Services Consultancy (MEP & Lifts): shopping centres
including contract maintenance audits, lifecycle > Condition Surveys and Forward
reports and forward maintenance plans, condition Maintenance Plans:
Royal London Asset Management
surveys and water hygiene risk assessments and Package of audits completed across 25
training. properties: M&E and Lift condition
surveys, contract maintenance audits,
forward maintenance plans
Environmental Consultancy: including legal > Boiler replacement project:
compliance consultancy for EPCs, DECs, ACIs and CIT Group
Performance specification for the
CRCEES, carbon management, energy audits and replacement of boilers and associated
waste audits, due diligence environmental and flood pump sets including water treatment
works
risk assessments.
> Portfolio energy and carbon
management: AXA REIM portfolio
Energy management expertise to
develop an energy management system
Locations
Berkhamsted, Blackburn, Bristol, Edinburgh, Glasgow, London,
Manchester, Salford, Swindon
H&S Consultancy / Technical Services Consultancy: Mark Hingston, London - T: 020 3037 7443
Environmental Consultancy, EPC, DEC & ACI: Suzanne Roberts, London - T: 020 7544 2091

10. FM Services
Facilities Management is integral to our Property Key projects
Management service both to private sector investor > Property Management & FM: Axa
and corporate clients on commercial, retail and Reim
industrial properties, and to the public sector. > Property Management & diary
events: RBS
Property management, FM, building
Our team delivers high quality FM services to over surveying and L&T
600 UK properties; with nearly 10,000 tenants with > Property Management & FM:
Sainsbury’s
a total annual service charge spend of c. £80m. We
> Extended FM:
provide expertise in: fabric maintenance (including Swindon Borough Council
public health), commercial procurement, vacant unit Business re-engineering, procurement,
performance management. £400,000
management, security, cleaning, landscaping, pest annual saving
control, reception and concierge, service charge > Library of Birmingham:
117 117
management, and computer-aided FM. This is Birmingham City Council
Strategic consultancy support and
complemented by a 24/7 Customer Service Centre management for the commissioning of
and an in-house procurement team managing a the new £193m library
supply chain of tiered service partners across the UK. > FM Services: Salford City Council
Facilities management to 36 corporate
buildings
In the public sector we design and deliver bespoke > FM Services: Blackburn with
FM packages that include the full range of financial, Darwen Borough Council
Integrated PM and FM to 275 council
asset and operational delivery services in support of buildings and schools
core business functions. These include strategic > FM Services:
consultancy, services re-engineering, procurement Southampton City Council
Integrated PM and FM to the corporate
and performance management. Our nationwide and educational estate
relationships with blue collar delivery partners enable
us to provide integrated property and FM solutions
as an end-to-end process.
Locations
Birmingham, Blackburn, Bristol, Edinburgh, London, Manchester,
Salford, Sefton, Swindon
Investor & Corporate FM Services: Paul Dickensen, London - T: 020 3037 7432 / M: 07920 496948
Public Sector FM Services: Ian Summerton, Birmingham - M: 07825 532534 / Keith Edwards, Blackburn - M: 07825 226733 /
Stuart Davey, Blackburn - M: 07876 707683 / Paul Dickenson, London - M: 7920 496948 /
Rab Bailie, Southampton - M: 07785 454800

11. Richmond Riverside
Investment, Acquisitions & Sales
We provide expert strategic and tactical advice on Key projects
acquisitions, sales and asset management of retail, > Fusion Portfolio: Scottish Widows
office, industrial and mixed use investments, as well Investment Partnership
Strategic advice and due diligence
as public sector portfolios. Our approach is driven by support of £130m portfolio disposal
accurate market intelligence, strong analytical back > Richmond Riverside: GE Capital
up and a thorough understanding of our clients' Investment disposal advice for £45m
multi-let landmark asset
needs and objectives.
> Governors House, London, EC4:
Private clients
We work for a number of leading institutions, Acquisition of £86m prime city office
building
property companies, overseas and private investors
> Sainsburys Superstore Portfolio:
and have been involved in some of the UK's most Private clients
high profile transactions including several large Acquisition of four supermarkets on sale
118 and leaseback arrangements
portfolio deals.
> Direct Line House, Manchester:
Aviva
Specifically we provide the following services: market Acquisition of £22.4m core city centre
office building
forecasting and analysis, purchase, asset
management, valuation, financial modelling, due
diligence support and transaction management.
Locations
Berkhamsted, Birmingham, Blackburn, Cwmbran, Edinburgh,
Glasgow, London, Manchester
Robert Cass, London - T: 020 7544 2256 M: 07901 518752 /
James Keys, London - T: 020 7544 2045 M: 07771 997374
Public Sector / Regions: Samantha Davis, Blackburn - T: 01254 273568 / Peter Openshaw, Salford - T: 0161 793 6126 /
Paul Mansbridge, Southampton - T: 023 8083 2635 / Kevin Shutter, Sefton - M: 07970 192474

12. Lease Advisory
Some regard rent reviews and lease renewals simply Key projects
as a battle between landlord and tenant. We see > McDonalds Restaurants
Rent reviews and lease renewals across
things differently. the UK
> Sue Ryder
Whether acting for an investor or occupier, the terms Diary event provision on this nationwide
400 plus retail unit portfolio
of any lease impact on the bottom line. In dealing
> Northamptonshire County
with rent reviews, lease renewals, break options or
Council
lease restructuring, we seek every opportunity to Diary event work across the council's
entire portfolio of over 500 properties
maximise investor return and achieve the best
overall result for occupiers. > Henderson Global Investors
Rent review and lease renewal
instructions on mixed portfolio with a
£150m pa rent roll
Operating nationally and across all sectors, we work
119 > Axa Real Estate Investment 119
closely with our agency and management colleagues. Managers
Our aim is to bring a depth of market knowledge and Varied diary event work across this 1,000
plus property portfolio covering retail,
a commercial awareness to the 'diary event’ process, office and industrial properties
which is wholly focussed on our clients' needs and > Accommodation Strategy:
objectives. Blackburn with Darwen Borough
Council
Strategy and business case
development, option appraisal,
feasibility studies, procurement,
valuation and landlord and tenant
advice
Locations
Birmingham, Blackburn, Cwmbran, Edinburgh, Glasgow, London,
Manchester, Salford, Southampton
Paget Lloyd, London - T: 020 7544 2102 M: 07867 906926
Public Sector / Regions: Samantha Davis, Blackburn - T: 01254 273568 / Peter Openshaw, Salford - T: 0161 793 6126 /
Paul Mansbridge, Southampton - T: 023 8083 2635 / Kevin Shutter, Sefton - M: 07970 192474

13. Property Management
While investors look for growth through smarter Key projects
proactive management of their portfolios, occupiers > Property Management & FM:
demand flexibility and value and the public sector AXA REIM
Property management, FM (£8m pa)
looks to maximise the efficiency of its estate. and building surveying
Managing over 100 million sqft of property assets, > Property Management & FM:
our integrated property and FM solution is uniquely LaSalle Investment Management
Property management, FM and building
effective for both. surveying
> Property Management & FM:
For investors we provide accurate, high quality Royal London Asset Management
Property management and FM
management delivering maximum investment
> Property Management & FM:
returns, and for occupiers we provide a full lifecycle Hines UK
service to maximise the operational value of Property mobilisation, property
120 management & FM
corporate real estate portfolios.
> Property Management & FM:
Trinity House
Services include: rent collection, payments, FM Property management, FM & building
surveying
procurement, service charge management, lease
> Property Management & FM:
compliance, lease renewals, rent reviews, Blackburn with Darwen Borough
dilapidations, planned maintenance, licences to alter Council
Integrated service to 275 council
or underlet, client service and reporting, void space buildings and schools
management, sustainability advice, fire insurance > Property Management & FM:
valuations, contract and project management. Southampton City Council
Integrated service for corporate and
educational estate
> Accommodation Strategy:
Salford City Council
Active property management providing
clear rationalisation savings for the
council’s operational property portfolio
Locations
Blackburn, Bristol, Edinburgh, Jersey, London, Manchester, Salford,
Sefton, Southampton, Swindon
Jonathan Lovejoy, London - T: 020 7544 4205 / Andrew Holden, London - T: 020 7544 2227
Public Sector: Ian Summerton, Birmingham - M: 07825 532534 / Keith Edwards, Blackburn - M: 07825 226733 /
Stuart Davey, Blackburn - M: 07876 707683 / Paul Dickenson, London - M: 7920 496948 /
Rab Bailie, Southampton - M: 07785 454800

15. Receivership & Recovery
Our LPA (Fixed Charge Receivers) are RICS-registered Key projects
and members of NARA, licensed to take > The Magnet Portfolio:
appointments from banks. Anglo Irish Bank Corporation
Full service including management,
asset management, leasing, building
surveying,investment agency and
Our teams deal with a variety of appointments from general agency for a portfolio
single let offices through to complete part let and of 13 commercial properties with
an end value of £40m
part completed residential. We have experience in all
> Part built residential scheme
commercial areas and use the skills within the firm
Holbeach: 30 part completed
including valuation, asset management, apartments and land
management and ultimately agency to sell the Valuation and sale
property. > Bolingbroke: 6 part completed
houses in Battersea for Anglo Irish
122 Bank Corporation
Building surveying to complete the
houses and agency
> 2 B&Q out of town retail units in
Colchester and Halesown:
c £15m for GE Real Estate
Management investment strategy and
investment agency
Locations
Blackburn, Edinburgh, London, Nottingham
Fred Meehan, London - T: 020 7544 2195