How bots will change the world.

1. From Apps
To Bots

3. It all started with this….

4. And then it got better….

5. Then he showed up

11. An iPhone 6 CPU has 625 times more
transistors than a 1995 Pentium
iPhone 6 launch weekend : Apple sold 25
x more CPU transistors than were in all
the PCs on earth in 1995
Everyone gets a pocket supercomputer

13. So, what about the enterprise ?

14. EXCEL in the 60’s

15. And then there was the mainframe

16. We went from monolithic to modularity

17. The great unbundling

18. The future comes looking like something
you can’t use for real work.

19. These days it often looks like a toy for rich
hipsters.

20. But the toy gets better.

21. And the work changes

22. tools help work and tools change
the way of working

27. “Type a quote here.”
–Johnny Appleseed
Then he came along

28. Bots will rule the world

29. –Johnny Appleseed

30. The first GUI : Xerox Star

31. In the early days it was called chat

32. Guess what, it interacted

33. and let’s not forget SMS

34. and…. Bots at the office

35. and it’s unbundling… again

36. and selling flowers

37. getting us informed

38. helping us

39. bots with a sense of humour

40. By 2020, Gartner
predicts that customers
will manage
85%
of
their relationship with
the enterprise without
interacting with a
human.

41. Messaging
platforms hope
to solve the
discoverability
problem
through social
discoverability

42. Don’t
people hate
talking to
robots ?

43. What about bots in the Enterprise ?

47. Meet julie

48. Meet pepper

49. And where’s Jarvis ?

50. The
evolution
of
messaging
bots

51. What style of coffee do you want ?
I’d like a latte
What size do you want?
a grande
What milk do you want?
Soy milk please
Anything else?
Can I have an extra shot

52. RANDOM ACCESS NAVIGATION

53. I would like a grande soy
latte with an extra shot
Intent
entities

54. api.ai

55. AI is the new UI

56. They recommend

57. They advise

58. They organise

59. AI is making interactions more natural…

60. …which drives better outcomes

61. …and more business

62. And AI is accessible

63. AI will function as a spokesperson

64. live a Botful life!
Forget the Digital Enterprise
It’s all about the Intelligent Enterprise

65. Thank you
@vandevi
linkedin.com/in/vincentvanderbeck
vincent.vanderbeck@commagroup.be