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STATE OF MONTANA
Annual Change 2013
Employees
What Are My Choices?
• The Choice or Classic Plan for Medical
• The Premium or Basic Plan for Dental – choose a plan
• I can use PPO and Premier dentists with both plans
• Wellness Programs
• Prescriptions I Take
• Providers I See
 (In- or Out-of-Network)


   As a member, the choices
     I make determine my
       out-of-pocket costs
Read the Book!
• Every State employee and every retiree gets an Annual
  Change book.
• If you are an employee and have not received a
  book, contact your HR or Payroll person. They distribute
  the books. Employees make their elections online.
• Retirees books were mailed 9/14.




 Chances are the book
  has your answers.
How To Do Elections Online
• Needed: MINE site login
    (ask payroll for help)
•   Go to Employee Self
    Service
•   Click on Benefits Enrollment
•   You must say YES or NO to
    Vision, Medical Flex, and
    Dependent Flex
•   Read the email you receive
    after hitting SUBMIT.
Rates for 2013
• State share stays at $733
• Choice rates (formerly
  Managed Care) went up
   a little
• Classic rates (formerly
  Traditional) went up more
  than Choice
• Save $5 - $10/month for
  attending a health screening
• In 2014 you can save more
  by being tobacco-free!
If I Make the Right Choices…
                                            Choice Plan
Rupert + spouse and kids                       $947
Health screenings for Rupert and spouse        - $10
State share                                    $733
Rupert’s monthly payment                       $204



                                          Classic Plan
Rupert + spouse and kids                     $987
No health screenings                          - $0
State share                                  $733
Rupert’s monthly payment                     $254
Benefits Changes
• Medical Flexible Spending max
 drops to $2,500 (federal law)
• Office copays still $15 for the
 Choice plan
• Coinsurance for both plans is
 25% in-network and 35% out-
 of-network
• Discontinued benefits include
 bariatric surgery, infertility
 treatment, and foot orthotics
• Increased wellness options
Wellness
We have wellness options from:
• HCBD – EAP, Lunch ‘N’
  Learn, Weight Watchers;
• Cigna – Management for
  weight, stress, and disease;
  tobacco cessation, prenatal
  support; and
• CareHere –
  Dietitian, RN, Exercise
  Physiologist, Coaches for
  Behavioral Health and Tobacco
  Cessation
Cigna, CareHere, and two of the HCBD
wellness programs have no out-of-
URx                            • We still have Urx
                               • Some Specialty drug copays
                                 will increase
                               • Your best deal on a drug may
                                 be through mail order
                               • Need help finding the most
                                 cost effective drug? Call and
                                 talk to our Benefits Specialists
                                 or Nurses.




Call HCBD if you have trouble paying for your
  specialty drugs – help may be available
Our Health Plan
• Our benefit plan is SELF-FUNDED!
   HCBD – sets rates, determines benefits, & oversees the plan
• Rates NOT set by Cigna or Delta
• Benefits NOT set by Cigna or Delta




   Rates are increasing
   because of the rising
    cost of healthcare
   and, in part, lifestyle
          choices.
YOUR MEDICAL
PLAN OPTIONS
Plan year: 2013

STATE OF MONTANA
WHAT IS CHANGING?
            • Select Preventive Services covered at 100% on both plans
              when provided in-network
                                                                                              Choice:                                                           Classic:
                                                                       Individual Family                                                          Individual          Family
              In-network
                                                                                $500                              $1,000                                  $1,000         $2,250
              deductible
              Out-of-network                                                 $750 +                             $1,750 +                                 $1,000 +      $2,250 +
              deductible                                                      balance                              balance
                                                                                                                                                    balance billing   balance billing
                                                                               billing                              billing

              In-network OOP
                                                                             $2,500                               $5,000                                  $5,000        $11,250
              Max
              Out-of-network                                              $4,250 +                              $9,500 +                                 $5,000 +      $11,250 +
              OOP Max                                                         balance                              balance
                                                                                                                                                    balance billing   balance billing
                                                                               billing                              billing

              OOP = Out-of-Pocket
Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2012 Cigna                                  12
IS MY DOCTOR IN THE NETWORK?
            Cigna’s Open Access Plus network of physicians and
            hospitals will replace our current provider network.
             To verify your doctor is in the network check
              www.cigna.com/stateofmontana
             Or call the pre-enrollment support line at (855) 692-0131




Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2012 Cigna   13
WHEN ARE YOU AVAILABLE TO HELP ME?
        • Find a doctor, hospital or health facility when you need one –
          online, by phone, or on the go with any web-enabled device
        • 24 hours a day, 7 days a week
        • Talk to a nurse for information when you can’t reach your
          doctor – day or night


             If your doctor is not
             in-network and you
             are in the middle of
            treatment for certain
            conditions, ask about
              Transition of Care



Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2012 Cigna   14
MyCigna.com




            • Self-service through myCigna.com lets you:
                  – Check your coverage
                  – View, print, and download your Explanation of Benefits
                  – Access articles and health education resources, and
                    sign up for online coaching programs
                  – Keep track of your health history and records with a
                    secure online Personal Health Record


Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2012 Cigna   15
CIGNA ID CARDS




                                                                                                                                                         Scheduled to be mailed
                                                                                                                                                          December 17, 2012

                                                                                                                                                          Does SABHRS have
                                                                                                                                                          your correct mailing
                                                                                                                                                               address?




Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2012 Cigna                            16
HOW DO YOU HELP ME UNDERSTAND AND
                      TRACK MY HEALTH CARE EXPENSES?

        Explanation of Benefits
         (EOB)
        • Clearly shows how and
          when claims were paid
        • Available in print or
          online at myCigna.com
        • Choose if you would like
          to go paperless with
          myCigna.com



Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2012 Cigna   17
Flexible Spending Account Joint Processing

            More choices coming soon…
            • For now you can continue to submit medical flex claim
              forms as you always have
            • We are working on the joint processing capability and will
              update you as we work through this process




Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2012 Cigna   18
We help you
                                                          be well
                                                          and live well.




Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2012 Cigna   19
Lifestyle Management –
            On the phone, online, or both




  Weight management Tobacco cessation                                                                                                                    Stress management
  Get support to help build                                                       Our helps you get and stay                                             Our program helps you
  your confidence, become                                                         tobacco free. Develop                                                  understand the sources of
  more active, eat healthier                                                      a personal quit plan that’s                                            your stress and learn coping
  and change your habits.                                                         right for you.                                                         techniques to manage stress
                                                                                                                                                         both on and off the job.




Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2012 Cigna                              20
YOUR HEALTH FIRST                                                                                                                            Get support for these (and
                                                                                                                                                         more) chronic health
                                                                                                                                                         conditions:
      Connect with one dedicated contact.                                                                                                                • Asthma
      A health advocate may be calling you to get                                                                                                        • Heart Disease
      things started, or you can call any time.
                                                                                                                                                         • COPD (Emphysema and
      They can help you:                                                                                                                                   Chronic Bronchitis)
                                                                                                                                                         • Diabetes Types 1 & 2,
      • Manage a chronic health condition;                                                                                                               • Peripheral Arterial Disease
      • Make educated decisions;                                                                                                                         • Low Back Pain
                                                                                                                                                         • Osteoarthritis
      • Know what to expect if you need to spend                                                                                                         • Mental health conditions
        time in the hospital;




Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2012 Cigna                                   21
HEALTHY PREGNACIES HEALTHY BABIES
        Stay healthy !

        Get live support 24/7
        Call Cigna for tips on:
        • How to handle your discomfort
          during pregnancy;
        • What foods to enjoy and which to
          avoid; and
        • Information on delivery options,
          birthing classes, maternity benefits.


      Get rewarded for a good decision
      When you participate and complete the program
      you’ll be eligible to receive:
      • $250 if you enroll by the end of your first
      trimester; or
      • $125 if you enroll by the end of your second
      trimester.
Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2012 Cigna   22
For help during
               Annual Change, call
                 Cigna’s toll free
               pre-enrollment line:
                  (855) 692-0131


                   This service is
             available 24 hours a day,
                  7 days a week.



Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2012 Cigna   23
Annual Change News for
State of Montana Dental Benefits
Delta Dental
              Dual Network Offering
 Two dentist networks – You don’t have to select just one!

 Freedom of Choice – State of Montana members may
  visit:

       A Delta Dental PPOSM dentist (most savings)

       A Delta Dental Premier® dentist (some savings), or

       A non-participating dentist (no savings)
Statewide Network Growth
  38 new PPO dentists in 2012
  13 new Premier dentists in 2012
Overall Network Counts             Jan      May    Sept
(Unique Dentists)                  2012     2012   2012
   PPO                              123      127   148
   Premier                          256      257   276


Additional contracts received but not processed
   PPO                                              5
   Premier                                          0
State of Montana Dental Benefit Options
                     Effective January 1, 2013
Benefits and Covered Services                                                           Basic Plan              Premium Plan
                                                                                         Primary member, spouse, and eligible dependent
Who’s Eligible                                                                                       children up to age 26

Deductibles            - Per Calendar Year                                                                          $50 per person /
                                                                                       No Deductible
                    - Applies only to Type B and C Services                                                         $150 per family
Annual Maximum – Type A Services                                                                $600                   $600
                                                                                         per calendar year          per calendar year

Annual Maximum – Type B & C Services                                                     Not Covered                    $1,200
                                                                                                                    per calendar year

Type A Services               -- Oral examinations, cleanings, x-
                                                                                                100%                     100%
rays, fluoride treatment, sealants, and amalgam fillings
Type B Services– Extractions, endodontics,                                               Not Covered                     80%
periodontics, oral surgery, non-amalgam fillings

Type C Services                – Crowns, bridges, initial dentures                       Not Covered                     50%
See the HCBD website or the SPD for a full list of Type A, B, and C services, limitations, and exclusions

    Benefits illustrated above are not intended for use as a comprehensive description of the Plan.
    Please consult your benefit booklet for complete details, including limitations and exclusions.
Pre-treatment estimate /
         Pre-determination of benefits
 Lets a member to find out in advance what the member
  will have to pay
 Recommended for any treatment expected to be $300 or
  more in cost
State of Montana Dental
                    Plan ID Card
   Two ID cards mailed to each employee/retiree
   Attached to bottom of letter
   Separate ID card for dental plan
   ID cards will be in name of employee/retiree
                                   Claims address

                                   State of MT Customer Service
                                   toll-free phone number

                                   Delta Dental specific alternate ID
                                   number

                                   Custom State of MT web site
deltadentalins.com/stateofmontana

Web Capabilities             Mobile Apps                     Socialize with Us
 Dentist directory             View the website               Facebook
 Member online                 Find a dentist
  services                      Log in to view
 Benefits and eligibility       eligibility, benefits, cl
                                                                Twitter
  information                    aims, ID cards
 Claim status
 Fee finder
 Printable ID card                                             YouTube.com
 Electronic EOB’s
 MySmileKids
 Extensive dental health                                       Google+
  section and videos
SmileWaySM Wellness Program
       Includes a three-part Oral Health
       Challenge:

           Review habits: Take a quiz and sign
            up for targeted email messages
           Get educated: Take advantage of
            our dental health library, videos, and
            children’s oral health site
           Stay informed: Subscribe to our
            e-newsletter, connect through
            Facebook, or follow us on Twitter
Thank you!

www.deltadentalins.com/stateofmontana

Customer Service – (866) 496-2370

                              We keep you smiling®
Montana Health
      Center
 For employees covered on
  the health plan and their
dependents age two and older
  also covered on the plan

What can I receive at the Health Center?
• Primary care
• Same day services by appointment
• Health screenings
• Health coaching

Open now in Helena, coming to more towns in Montana soon!
You Aren’t Alone on the Path to
    Better Health & Wellness
 Registered Dietitian

 Registered Nurse           No out-of-
                            pocket cost
 Exercise Physiologist          &
                              Private
 Behavioral Health Coach

 Tobacco Cessation Coach
Schedule Your Get to Know Me
        Appointment


                        Montana Health
                     Center in Helena first
                      time access code:
                            MHA2



                        CareHere
                     (406) 444-9930
                     (877) 423-1330
                    www.carehere.com
Better Health Step by Step
 with CareHere Connect
Vision
• No changes for 2013




       www.eyemedvisioncare.com



While making online benefits changes,
you must ELECT or WAIVE vision – No
moving on to the next step until you do…

Honest, we don’t do this just to annoy you.
Employee
  Assistance
   Program
• Four counseling sessions
  with no copay or coinsurance
  with in-network providers
  (Choice or Classic)
• EAP sessions may include
  counseling services not
  covered under the medical
  plan
Dependent Changes
• As always, add a spouse and/or child to dental and vision
 only (to add to medical requires a qualifying event)
Pre-Tax Plan
• You can change it online during
  Annual Change
• If you have a Flexible Spending
  Account (FSA), you must be
  enrolled in the Pre-Tax plan
• May affect your Social Security
  if you are close to retirement



  "A dog who thinks he is a man's best
  friend is a dog who obviously has
  never met a tax lawyer."
  - Fran Lebowitz
Flexible Spending Accounts (FSA)
Medical FSA                         Dependent FSA
Like vision, you have to elect      You have to elect or waive
or waive medical FSA to move        dependent FSA to move to the
to the next step                    next step (yes! even if you
                                    don’t have a kid!)
The new maximum for medical
FSAs is $2,500. This is part of     The maximum for dependent
healthcare reform.                  FSAs is still $5,000.




                                  Cigna will be offering the option of
                                   automatic processing of claims
                                      soon for the medical FSA
Long-Term Care
Important notice regarding Long-Term Care:
Unum Life Insurance Company announced it is discontinuing the sales of new group
long-term care contracts as of February 7, 2012. While they realize there is a need
for this type of product, current economics, pricing, and risk factors make it
impossible for them to meet their financial and risk management objectives.
  Unum will continue to accept enrollees on existing policies. They will continue to
provide high quality service to existing policyholders and claimants throughout the
life of the group policy and as long as premiums are paid. This change will not
impact Unum’s current relationship with existing customers.

   Cost based on:
     Benefit chosen - care type, monthly benefit, &
       duration
     Age at purchase
     Inflation Protection
   Details on UNUM’s website www.unum.com
Life Insurance
• Plan A – Basic Life $14,000, part of core benefits
• Plan B – Dependent Life $2,000 for spouse, $1,000 for children
• Plan C – Optional Life = 1X your salary rounded to the next $5,000
 (May choose extra in $5K increments up to $500K)
• Plan D – Spouse
  Supplemental Life
  (spouse life amount
  may not exceed Plan C
  amount)
• Plan E – AD&D for
  employee only or
  employee and
  dependents
MEDEX Travel Assist
 Repatriation – Traveling 200
  miles+ away from home and
  die, this will pay…to bring your
  remains home
 Accelerated Benefit –
  Terminally ill? You may qualify for
  up to 75% of your life insurance

 Portability – Separate from the
  State, you may port your Life
  insurance to a Term Life policy
 Conversion – separate from the
  State, you may convert your Life
  insurance to a Whole Life policy

    Call (800) 527-0218 for more
             information
Long-Term Disability
 Rehabilitation Plan – May provide vocational or educational
training to help you get back to work
 Survivors Benefit - If you die while receiving this, 3X your benefit
goes to your surviving spouse or children




   If you can’t do the
 work you used to do…

http://benefits.mt.gov/ltd.mcpx
Choices MUST Be Made by 10/26!


• Choice or Classic medical plan
  • Deductibles and out-of-pocket max are increasing
• Basic or Premium dental plan
  • Both plans allow you to use both networks – PPO and Premier
• Say yes or no to Flex
  • Medical ($2,500 max) and dependent ($5,000 max)
• Say yes or no to Vision
• Adding extra life coverage?
• Health Care Advocates may be contacting you!
• Be ready for Tobacco-free discount in 2014!
Thank you!
               www.benefits.mt.gov
             benefitsquesions@mt.gov
                 (800) 287-8266
               TTY (406) 444-1421

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Annual Change 2013 MT Employees

  • 1. STATE OF MONTANA Annual Change 2013 Employees
  • 2. What Are My Choices? • The Choice or Classic Plan for Medical • The Premium or Basic Plan for Dental – choose a plan • I can use PPO and Premier dentists with both plans • Wellness Programs • Prescriptions I Take • Providers I See (In- or Out-of-Network) As a member, the choices I make determine my out-of-pocket costs
  • 3. Read the Book! • Every State employee and every retiree gets an Annual Change book. • If you are an employee and have not received a book, contact your HR or Payroll person. They distribute the books. Employees make their elections online. • Retirees books were mailed 9/14. Chances are the book has your answers.
  • 4. How To Do Elections Online • Needed: MINE site login (ask payroll for help) • Go to Employee Self Service • Click on Benefits Enrollment • You must say YES or NO to Vision, Medical Flex, and Dependent Flex • Read the email you receive after hitting SUBMIT.
  • 5. Rates for 2013 • State share stays at $733 • Choice rates (formerly Managed Care) went up a little • Classic rates (formerly Traditional) went up more than Choice • Save $5 - $10/month for attending a health screening • In 2014 you can save more by being tobacco-free!
  • 6. If I Make the Right Choices… Choice Plan Rupert + spouse and kids $947 Health screenings for Rupert and spouse - $10 State share $733 Rupert’s monthly payment $204 Classic Plan Rupert + spouse and kids $987 No health screenings - $0 State share $733 Rupert’s monthly payment $254
  • 7. Benefits Changes • Medical Flexible Spending max drops to $2,500 (federal law) • Office copays still $15 for the Choice plan • Coinsurance for both plans is 25% in-network and 35% out- of-network • Discontinued benefits include bariatric surgery, infertility treatment, and foot orthotics • Increased wellness options
  • 8. Wellness We have wellness options from: • HCBD – EAP, Lunch ‘N’ Learn, Weight Watchers; • Cigna – Management for weight, stress, and disease; tobacco cessation, prenatal support; and • CareHere – Dietitian, RN, Exercise Physiologist, Coaches for Behavioral Health and Tobacco Cessation Cigna, CareHere, and two of the HCBD wellness programs have no out-of-
  • 9. URx • We still have Urx • Some Specialty drug copays will increase • Your best deal on a drug may be through mail order • Need help finding the most cost effective drug? Call and talk to our Benefits Specialists or Nurses. Call HCBD if you have trouble paying for your specialty drugs – help may be available
  • 10. Our Health Plan • Our benefit plan is SELF-FUNDED! HCBD – sets rates, determines benefits, & oversees the plan • Rates NOT set by Cigna or Delta • Benefits NOT set by Cigna or Delta Rates are increasing because of the rising cost of healthcare and, in part, lifestyle choices.
  • 11. YOUR MEDICAL PLAN OPTIONS Plan year: 2013 STATE OF MONTANA
  • 12. WHAT IS CHANGING? • Select Preventive Services covered at 100% on both plans when provided in-network Choice: Classic: Individual Family Individual Family In-network $500 $1,000 $1,000 $2,250 deductible Out-of-network $750 + $1,750 + $1,000 + $2,250 + deductible balance balance balance billing balance billing billing billing In-network OOP $2,500 $5,000 $5,000 $11,250 Max Out-of-network $4,250 + $9,500 + $5,000 + $11,250 + OOP Max balance balance balance billing balance billing billing billing OOP = Out-of-Pocket Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2012 Cigna 12
  • 13. IS MY DOCTOR IN THE NETWORK? Cigna’s Open Access Plus network of physicians and hospitals will replace our current provider network.  To verify your doctor is in the network check www.cigna.com/stateofmontana  Or call the pre-enrollment support line at (855) 692-0131 Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2012 Cigna 13
  • 14. WHEN ARE YOU AVAILABLE TO HELP ME? • Find a doctor, hospital or health facility when you need one – online, by phone, or on the go with any web-enabled device • 24 hours a day, 7 days a week • Talk to a nurse for information when you can’t reach your doctor – day or night If your doctor is not in-network and you are in the middle of treatment for certain conditions, ask about Transition of Care Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2012 Cigna 14
  • 15. MyCigna.com • Self-service through myCigna.com lets you: – Check your coverage – View, print, and download your Explanation of Benefits – Access articles and health education resources, and sign up for online coaching programs – Keep track of your health history and records with a secure online Personal Health Record Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2012 Cigna 15
  • 16. CIGNA ID CARDS Scheduled to be mailed December 17, 2012 Does SABHRS have your correct mailing address? Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2012 Cigna 16
  • 17. HOW DO YOU HELP ME UNDERSTAND AND TRACK MY HEALTH CARE EXPENSES? Explanation of Benefits (EOB) • Clearly shows how and when claims were paid • Available in print or online at myCigna.com • Choose if you would like to go paperless with myCigna.com Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2012 Cigna 17
  • 18. Flexible Spending Account Joint Processing More choices coming soon… • For now you can continue to submit medical flex claim forms as you always have • We are working on the joint processing capability and will update you as we work through this process Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2012 Cigna 18
  • 19. We help you be well and live well. Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2012 Cigna 19
  • 20. Lifestyle Management – On the phone, online, or both Weight management Tobacco cessation Stress management Get support to help build Our helps you get and stay Our program helps you your confidence, become tobacco free. Develop understand the sources of more active, eat healthier a personal quit plan that’s your stress and learn coping and change your habits. right for you. techniques to manage stress both on and off the job. Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2012 Cigna 20
  • 21. YOUR HEALTH FIRST Get support for these (and more) chronic health conditions: Connect with one dedicated contact. • Asthma A health advocate may be calling you to get • Heart Disease things started, or you can call any time. • COPD (Emphysema and They can help you: Chronic Bronchitis) • Diabetes Types 1 & 2, • Manage a chronic health condition; • Peripheral Arterial Disease • Make educated decisions; • Low Back Pain • Osteoarthritis • Know what to expect if you need to spend • Mental health conditions time in the hospital; Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2012 Cigna 21
  • 22. HEALTHY PREGNACIES HEALTHY BABIES Stay healthy ! Get live support 24/7 Call Cigna for tips on: • How to handle your discomfort during pregnancy; • What foods to enjoy and which to avoid; and • Information on delivery options, birthing classes, maternity benefits. Get rewarded for a good decision When you participate and complete the program you’ll be eligible to receive: • $250 if you enroll by the end of your first trimester; or • $125 if you enroll by the end of your second trimester. Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2012 Cigna 22
  • 23. For help during Annual Change, call Cigna’s toll free pre-enrollment line: (855) 692-0131 This service is available 24 hours a day, 7 days a week. Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2012 Cigna 23
  • 24. Annual Change News for State of Montana Dental Benefits
  • 25. Delta Dental Dual Network Offering  Two dentist networks – You don’t have to select just one!  Freedom of Choice – State of Montana members may visit:  A Delta Dental PPOSM dentist (most savings)  A Delta Dental Premier® dentist (some savings), or  A non-participating dentist (no savings)
  • 26. Statewide Network Growth  38 new PPO dentists in 2012  13 new Premier dentists in 2012 Overall Network Counts Jan May Sept (Unique Dentists) 2012 2012 2012 PPO 123 127 148 Premier 256 257 276 Additional contracts received but not processed PPO 5 Premier 0
  • 27. State of Montana Dental Benefit Options Effective January 1, 2013 Benefits and Covered Services Basic Plan Premium Plan Primary member, spouse, and eligible dependent Who’s Eligible children up to age 26 Deductibles - Per Calendar Year $50 per person / No Deductible - Applies only to Type B and C Services $150 per family Annual Maximum – Type A Services $600 $600 per calendar year per calendar year Annual Maximum – Type B & C Services Not Covered $1,200 per calendar year Type A Services -- Oral examinations, cleanings, x- 100% 100% rays, fluoride treatment, sealants, and amalgam fillings Type B Services– Extractions, endodontics, Not Covered 80% periodontics, oral surgery, non-amalgam fillings Type C Services – Crowns, bridges, initial dentures Not Covered 50% See the HCBD website or the SPD for a full list of Type A, B, and C services, limitations, and exclusions Benefits illustrated above are not intended for use as a comprehensive description of the Plan. Please consult your benefit booklet for complete details, including limitations and exclusions.
  • 28. Pre-treatment estimate / Pre-determination of benefits  Lets a member to find out in advance what the member will have to pay  Recommended for any treatment expected to be $300 or more in cost
  • 29. State of Montana Dental Plan ID Card  Two ID cards mailed to each employee/retiree  Attached to bottom of letter  Separate ID card for dental plan  ID cards will be in name of employee/retiree Claims address State of MT Customer Service toll-free phone number Delta Dental specific alternate ID number Custom State of MT web site
  • 30. deltadentalins.com/stateofmontana Web Capabilities Mobile Apps Socialize with Us  Dentist directory  View the website  Facebook  Member online  Find a dentist services  Log in to view  Benefits and eligibility eligibility, benefits, cl  Twitter information aims, ID cards  Claim status  Fee finder  Printable ID card  YouTube.com  Electronic EOB’s  MySmileKids  Extensive dental health  Google+ section and videos
  • 31. SmileWaySM Wellness Program Includes a three-part Oral Health Challenge:  Review habits: Take a quiz and sign up for targeted email messages  Get educated: Take advantage of our dental health library, videos, and children’s oral health site  Stay informed: Subscribe to our e-newsletter, connect through Facebook, or follow us on Twitter
  • 32. Thank you! www.deltadentalins.com/stateofmontana Customer Service – (866) 496-2370 We keep you smiling®
  • 33. Montana Health Center For employees covered on the health plan and their dependents age two and older also covered on the plan What can I receive at the Health Center? • Primary care • Same day services by appointment • Health screenings • Health coaching Open now in Helena, coming to more towns in Montana soon!
  • 34. You Aren’t Alone on the Path to Better Health & Wellness  Registered Dietitian  Registered Nurse No out-of- pocket cost  Exercise Physiologist & Private  Behavioral Health Coach  Tobacco Cessation Coach
  • 35. Schedule Your Get to Know Me Appointment Montana Health Center in Helena first time access code: MHA2 CareHere (406) 444-9930 (877) 423-1330 www.carehere.com
  • 36. Better Health Step by Step with CareHere Connect
  • 37. Vision • No changes for 2013 www.eyemedvisioncare.com While making online benefits changes, you must ELECT or WAIVE vision – No moving on to the next step until you do… Honest, we don’t do this just to annoy you.
  • 38. Employee Assistance Program • Four counseling sessions with no copay or coinsurance with in-network providers (Choice or Classic) • EAP sessions may include counseling services not covered under the medical plan
  • 39. Dependent Changes • As always, add a spouse and/or child to dental and vision only (to add to medical requires a qualifying event)
  • 40. Pre-Tax Plan • You can change it online during Annual Change • If you have a Flexible Spending Account (FSA), you must be enrolled in the Pre-Tax plan • May affect your Social Security if you are close to retirement "A dog who thinks he is a man's best friend is a dog who obviously has never met a tax lawyer." - Fran Lebowitz
  • 41. Flexible Spending Accounts (FSA) Medical FSA Dependent FSA Like vision, you have to elect You have to elect or waive or waive medical FSA to move dependent FSA to move to the to the next step next step (yes! even if you don’t have a kid!) The new maximum for medical FSAs is $2,500. This is part of The maximum for dependent healthcare reform. FSAs is still $5,000. Cigna will be offering the option of automatic processing of claims soon for the medical FSA
  • 42. Long-Term Care Important notice regarding Long-Term Care: Unum Life Insurance Company announced it is discontinuing the sales of new group long-term care contracts as of February 7, 2012. While they realize there is a need for this type of product, current economics, pricing, and risk factors make it impossible for them to meet their financial and risk management objectives. Unum will continue to accept enrollees on existing policies. They will continue to provide high quality service to existing policyholders and claimants throughout the life of the group policy and as long as premiums are paid. This change will not impact Unum’s current relationship with existing customers. Cost based on:  Benefit chosen - care type, monthly benefit, & duration  Age at purchase  Inflation Protection Details on UNUM’s website www.unum.com
  • 43. Life Insurance • Plan A – Basic Life $14,000, part of core benefits • Plan B – Dependent Life $2,000 for spouse, $1,000 for children • Plan C – Optional Life = 1X your salary rounded to the next $5,000 (May choose extra in $5K increments up to $500K) • Plan D – Spouse Supplemental Life (spouse life amount may not exceed Plan C amount) • Plan E – AD&D for employee only or employee and dependents
  • 44. MEDEX Travel Assist Repatriation – Traveling 200 miles+ away from home and die, this will pay…to bring your remains home Accelerated Benefit – Terminally ill? You may qualify for up to 75% of your life insurance Portability – Separate from the State, you may port your Life insurance to a Term Life policy Conversion – separate from the State, you may convert your Life insurance to a Whole Life policy Call (800) 527-0218 for more information
  • 45. Long-Term Disability  Rehabilitation Plan – May provide vocational or educational training to help you get back to work  Survivors Benefit - If you die while receiving this, 3X your benefit goes to your surviving spouse or children If you can’t do the work you used to do… http://benefits.mt.gov/ltd.mcpx
  • 46. Choices MUST Be Made by 10/26! • Choice or Classic medical plan • Deductibles and out-of-pocket max are increasing • Basic or Premium dental plan • Both plans allow you to use both networks – PPO and Premier • Say yes or no to Flex • Medical ($2,500 max) and dependent ($5,000 max) • Say yes or no to Vision • Adding extra life coverage? • Health Care Advocates may be contacting you! • Be ready for Tobacco-free discount in 2014!
  • 47. Thank you! www.benefits.mt.gov benefitsquesions@mt.gov (800) 287-8266 TTY (406) 444-1421

Editor's Notes

  1. Good morning/afternoon. Thank you for coming to an Annual Change presentation for the 2013 plan year. Let’s go over a few housekeeping items: Handouts and give-aways are available on table(s). If you would like to return any of the handouts, please do and we’ll take them with us! Books were handed out to employees by your agency HR or Payroll contacts. They are also available online. We have a VERY few copies with us, so if you borrow one for the presentation, we’d love it if you left it with us when you leave! Speaking of the books! You may have noticed 16 pages at the beginning of the books called Summary of Benefits and Coverage. These pages are part of Health Care Reform that, if included in the AC books, must be placed towards the front of the book. Our benefits information for 2013 starts on p. 22. We have a ‘low-vision’ copy of the presentation if you should need it. Please just raise your hand and I will get to you. With me today I have _______from Cigna, ______ from Delta, and (if in Helena) _____ from the Montana Health Center We will have time for questions at the end of the presentation, and all resources will be available to you afterward.THANK YOU FOR ATTENDING TODAY! Let’s get started!!
  2. The theme of our presentation as you will soon see, is “CHOICES”What are YOUR choices? For Medical – you have the Choice Plan (formerly Managed Care) and the Classic Plan (formerly Traditional). If you are on the Managed Care plan and don’t make an election, you default to the Choice plan. If you are on Traditional and do not make an election, you default to Classic. For Dental – you now have the Premium (formerly our full Dental Benefits Plan) and the Basic (NEW!) Plans. Anyone who does not select a plan during Annual Change defaults to the Premium plan. You can use dentists in both the PPO and Premier networks. The PPO network gives the greatest savings, and the Premier network gives some savings. You do not have to choose PPO or Premier for 2013 – whatever network your dentist is in is the network you use. As members our own health choices can impact our out-of-pocket costs – what we eat, how much we exercise, how we manage stress. For Wellness – You have the Montana Health Center, Cigna, Delta Dental, and Health Care & Benefits (HCBD) to CHOOSE from – or choose them all! You often have choices with our prescription medications – talk with your health care provider or HCBD about options. Providers you see – Are you using In-Network providers (CIGNA & DELTA DENTAL) whenever possible?All of these choices help to determine your out-of-pocket costs!!
  3. The book….We cannot read it for you or TO you! We make sure EVERYONE has access to a book. They were mailed to retirees on Sept 14th. HCBD provides books to each agency to the HR/Payroll staff. If you are an employee and do not have your book, please contact your HR or Payroll staff. Some agencies opt not to give out books; they prefer you to print your own copy from the online version on our website. Regardless….you should HAVE a book in some format.Read it…it’s good stuff! 
  4. Even if you have never, ever, ever logged in to make benefit changes, you really SHOULD do it this year! There are PLENTY of good reasons to do so!You NEED to choose a medical plan – Choice or Classic (if you do not choose a plan, those on Blue Choice default to the Choice plan, and those on Traditional default to the Classic plan)You NEED to choose a dental plan - Premium or Basic (no selection defaults to the Premium planIF you want Vision plan, you MUST elect it! If not, saying “NO” is required. Just because you have it this year does not mean you have it next year.IF you want to put money aside for Flexible Spending accounts, you MUST enroll or RE-ENROLL!! You may not move to the next step until you elect or waive flexible spending – both medical and dependent (even if you don’t have kids)It keeps your online sign active!Walk through the steps! Pictures or go to live web if you can.
  5. Read bulletsRemember, what you do this year 2012 applies to 2013. During 2013, we will be offering you more opportunities to save in 2014. Tobacco-free is just the start. Stay informed via our newsletter, the website, and other announcements so you know you are doing everything to save the most you can!
  6. Let’s talk about some of your CHOICES!1st – Rupert….(read example)
  7. Changes to our Benefits -One of the goals the Governor gave HCBD for 2013 was to keep the increase to members’ per paycheck benefits payments at zero or as close to zero as possible. We made adjustments to deductibles and out-of-pocket maximums. We even had to make the tough decision to discontinue some benefits – not to penalize some members but rather to keep costs down for the majority of our members. The lower maximum rate of $2,500 for medical flexible spending is part of healthcare reform. This is a federal decision, not one from HCBD. GOOD NEWS! Choice plan office copay is STILL $15. Coinsurance for in- and out-of-network has been simplified to 25% and 35%. AND! Also part of healthcare reform, select preventive services outlined on p. 28 of your book are covered at 100% - no out-of-pocket cost to you. Check it out! It’s a true BENEFIT!
  8. You may notice wellness coming at you from more than one direction. We have more choices for 2013. Our members have access to HCBD’s Wellness program including the Employee Assistance Program, Weight Watchers $75 reimbursement, and Lunch ‘N’ Learn;Cigna’s extensive wellness programs (including weight management, tobacco cessation, disease management, prenatal support, and more); CareHere’s programs available through the Montanan Health CentersDelta Dental wellnessSo why all the fuss over wellness? If you attended one of our presentations this spring, you may remember the slide that showed we (the State health plan) spent $132 million on health care in 2011. Up over 10% from the year before. Estimates vary – between 60% and 90% of health care costs are due to preventable diseases, diseases that wellness programs can control or eliminate. AGAIN! It’s your CHOICE and you can choose one or all!
  9. Specialty medications have become the treatment trend. The specialty copay for 2013 is either $150 or $250. If you have trouble paying for your specialty medication, contact HCBD. There are programs to help people pay for specialty medications. You may think the copay is expensive, but these medications ARE expensive. Fore example; Rheumatoid Arthritis medications such as Simponi, Enbrel and Humira can cost $2,000-$4,000 per injection. Cancer and M.S. medications which may fall into specialty categories can be upwards of $10,000 per administration.Bottom line, ask your provider, talk with an HCBD Benefits Specialist, discuss your options, and become a savvy shopper with your healthcare dollars.
  10. Remember, we are a self-funded plan.  HCBD  is responsible for setting the rates, determining the benefits, and overseeing the plan.   Cigna AND Delta Dental administer our plan(s) as we write them.  Cigna & Delta do not set our rates, and our rates did not go up because we switched to new administrators.  Our rates are going up because of the rising cost of health care. Unless we as members make changes in our health, rates will continue to rise.    You will now hear from our vendors and, in Helena, from our Montana Health Center staff. Now I’ll turn this over to ____ from Cigna to talk about our medical benefits, followed by _____ from Delta Dental and (if in Helena) ____ from MHC.
  11. Are you interested in losing weight, quitting smoking, or learning tips on how to deal with stress better? You can enroll in one of Cigna’s Lifestyle Management Programs – work with a coach either online or over the phone.
  12. Starting in January, the State will offer members two dental benefit options, the Basic Plan and the Premium Plan. Let’s take a look at the at the two options. The Premium Plan covers treatments similar to the current dental plan, including Types A, B, and C Services; however, there are a few enhancements to the benefits.First, Type A services now have their own annual maximum - $600 per member per calendar year.Second, Amalgam (silver-colored) fillings are now considered a Type A Service so they are covered at 100% of the allowed fee.Third, Type B and C Services will have a separate $1,200 calendar year benefit per member. What this means is that members covered under the Premium Plan will now be eligible for up to $1,800 in benefits each calendar year.The Basic Plan, will provide members the opportunity to reduce their monthly benefits payments and receive some important oral health benefits. The Basic Plan will give members up to $600 per calendar year toward Type A services, including Amalgam fillings – all covered at 100% of the allowed charge. The Basic Plan does not cover Type B or Type C Services. Type A Services under both plans will not be subject to a deductible. For more information regarding your dental benefits, see your Annual Change book, the Health Care and Benefits Division web site, or the Summary Plan Description.And for clarification, whether you select the Basic or Premium plan, you can use dentists from both networks – PPO and Premier. Or you can see an out-of-network dentists, though your out-of-pocket costs will be higher.
  13. In late December, you will receive two dental plan ID cards. These ID cards will be separate from your medical plan ID card. The dental plan ID cards will be in the name of the employee or retiree.Important note: Only the primary member’s name will appear on the card. If you have dependents covered on dental, their card will have only your name on it. They are still covered and will be identified as having coverage if a dentist’s office calls to verify eligibility.
  14. A self-managed resource to assist in the prevention of dental illness and management of medical outcomes.In addition to the broad array of oral health and wellness resources available through our web site, Delta Dental recently launched a new SmileWaySM Wellness Program. Members determine their own level of participation in the program which includes reviewing habits, getting educated, and staying informed. SmileWay utilizes website features, Facebook, Twitter, and customized communications to participants based on their results through our cavity and periodontal risk assessment quizzes.
  15. We are excited about the new Health Center and those soon to open! Since opening the Montana Health Center in Helena, every single day has been booked solid. The Health Center is already looking at increasing the number of health care providers. And feedback has been awesome! People appreciate having at least 20 minutes with their health care provider. They appreciate not waiting long times for their appointment. Those who have used the Health Center so far love having no out-of-pocket costs for services there. Work is already underway to determine where the next Health Center will open.
  16. The professionals available to work with you include: Read bullets.Those not in Helena or those preferring not to go in person may meet with health coaches by phone and online. Members outside Helena can use coaching by phone. Using wellness benefits has never been easier!
  17. Everyone must register individually at CareHere.com to use the Health Center.
  18. To stay connected with wellness, you can sign up for CareHere Connect. This online system gives you one centralized place to track all your healthy choices. And it gives you recommendations for taking your health to the next level.
  19. Your vision benefits are listed on p. 33 of (both) booklets. You can “SEE” the benefits remain the same. Don’t forget if you are in the Rural out of network (50 miles from nearest in-network provider) you can view your benefits as “RURAL OUT OF NETWORK” for your vision benefit.This is a benefit you can set aside some flexible spending dollars to cover your out of pocket costs.
  20. Counseling services for the Employee Assistance Program are automatically processed through Cigna. Members and covered dependentscan get four counseling sessions with no copay or no coinsurance if using an in-network provider. After the initial four counseling sessions, the regular medical benefits apply.  It’s important to understand your benefits if you use more than the four counseling sessions with no copay. For example, under EAP, you may have four sessions of marriage counseling. However, marriage counseling is NOT covered on the medical plan, so there are no benefits for marriage counseling once you have used the four sessions. If you have any questions about the EAP benefit, call HCBD and talk with a Benefits Specialist.
  21. This year is not an open enrollment year, so as usual members may add dependents only to the dental and vision plans during Annual Change. To add a dependent to the medical plan requires a qualifying event. See page 44 in the Employee book (page 40 in the Retiree book) for a definition and list of qualifying events.
  22. Read bullets.On line renewals may click a box to elect a change to current status. Retirees do NOT have this option.Plan will always default to the pre-tax option if you do not make a selection.
  23. When employees renewing this benefit the MUST make a positive or negative (Enroll or waive) election when renewing or the process will not let them complete. Health Care Reform effect for 2013 – Medical Flex accounts decrease to a maximum of $2,500. Dependent Care will remain the same.Flex plan notes: Payroll Deduction - Elect up to $2,500 tax-free for health FSA, Elect up to $5,000 tax-free for dependent care FSA - Be careful! Use it or Lose itServices/items for which you can use your medical FSA:Medical: Benefit plan deductibles, copays, non-covered expensesDental: Eligible expenses not covered by benefit planVision: Eligible expenses not covered by benefit planOver the counter drugs require a prescription from your health care provider starting in 2012Dependent Care FSA Kids twelve years old and youngerAny tax dependent living in your home that is unable to care for themselvesTo be reimbursed: Medical FSA Reimbursement If covered by benefit plan, send with claim form: Explanation of Benefits (EOB)Not Covered by benefit plan, send with claim form: Itemized Bill or ReceiptDependent Care FSA Reimbursement Send Allegiance one of the following with a completed claim form:Provider May Sign Reimbursement Request, Bill or Receipt from Provider, Day Care Contract
  24. Read the top paragraph. You can add this benefit ANY time, not just during Annual ChangeFor rates see the Unum website www.unum.com
  25. Read through bullets.Plan C – Employees may add $10,000 annually WITHOUT Evidence of Insurability (EOI).Plan D – Spouses may add a “ONE-TIME” $10,000 WITHOUT EOI. If you’ve already done this, you can’t do again (w/o EOI). You of course, may add more spouse life; they will just have to pass a health statement. Remember, your spouse cannot have more than the amount YOU as the employee have in Plan C!EOI means, evidence of insurabilityWhen is Evidence of Insurability Required? After your initial 31 days of becoming a member, or outside the 60 days of a Qualifying Event, or If you elect an amount higher than $10,000 during those time periods or If you enroll outside of those time periods you are subject to evidence of insurability.During the Annual Change you (the employee) may elect up to $10,000 additional coverage under Plan C without submitting evidence of insurability. Dependents on life insurance may stay covered until they reach age 26; then they are no longer eligible for life insurance under your plan.
  26. MEDEX Travel Assist from The Standard provides pre-trip, medical, travel, and legal assistance—and more. They can even fly you home if you have a medical emergency. All Plan members have this benefit!  
  27. Long Term Disability pays a monthly benefit in the event you cannot work because of a covered injury or illness. This benefit replaces a portion of your income, helping you meet your financial commitments. Long-term disability may cover costs of training and education, family care, job search, and other job related expenses. For more information about LTD, view the Long-Term Disability booklet on the HCBD website.
  28. We’ve talked about your choices for 2013. Let’s go over the key points. Read bullets.October 26, 2012 is the deadline. For retirees and legislators, confirmation statements being postmarked by 10/26/12 is OK!
  29. The take home message is that the choices you make this year during Annual Change will impact your out-of-pocket costs. If you are not sure what choices to make, if you need help reviewing your health care needs and the plans available, call HCBD during business hours or Cigna’s pre-enrollment line (available 24 hours/day) for help. We are now open for questions! We will ALL be around afterward as well, in case there is a question you prefer not to ask in group setting.THANK YOU FOR ATTENDING!!!